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Conrad Guangzhou

5.0 star property
Luxury hotel connected to a shopping centre in Guangzhou with 3 restaurants

Choose dates to view prices

Photo gallery for Conrad Guangzhou

Terrace/patio
Property entrance
Two Queen Deluxe Room Canton Tower River View
Buffet
Exterior
Reviews
8.8

Excellent

Popular amenities

  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry
  • Gym

Explore the area

Map
No. 222 Xingmin Road, Zhujiang New Town, Guangzhou, Guangdong, 510623
  • Popular LocationTaikoo Hui3 min drive
  • Popular LocationCanton Tower4 min drive
  • Popular LocationCanton Fair Complex8 min drive
  • AirportGuangzhou (CAN-Baiyun Intl.)48 min drive

Room options

View all photos for Two Queen Executive Canton Tower River View with Lounge Access

Down duvets, minibar, in-room safe, individually decorated

Two Queen Executive Canton Tower River View with Lounge Access

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
LED TV
  • 49 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Deluxe Room

Down duvets, minibar, in-room safe, individually decorated

Two Queen Deluxe Room

8.5/10 Very good

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
  • 49 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Deluxe Room

Down duvets, minibar, in-room safe, individually decorated

King Deluxe Room

9.8/10 Exceptional

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queen Accessible Room River View

Down duvets, minibar, in-room safe, individually decorated

Two Queen Accessible Room River View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
  • 49 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Premium Room

Down duvets, minibar, in-room safe, individually decorated

Two Queen Premium Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
  • 49 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Accessible Room River View

Down duvets, minibar, in-room safe, individually decorated

King Accessible Room River View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
  • 49 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for King Premium Room

Down duvets, minibar, in-room safe, individually decorated

King Premium Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for King Presidential Suite River View

Down duvets, minibar, in-room safe, individually decorated

King Presidential Suite River View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Executive Lounge
  • 246 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for King Conrad Suite River View

Executive lounge

King Conrad Suite River View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Executive Lounge
  • 192 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for King Premier Suite River View

King Premier Suite River View

King Premier Suite River View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 144 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Deluxe Room Canton Tower River View

Down duvets, minibar, in-room safe, individually decorated

Twin Deluxe Room Canton Tower River View

10/10 Exceptional

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
  • 49 sq m
  • River view
  • Sleeps 4
  • 2 Single Beds

View all photos for Two Queen Deluxe Room Canton Tower River View

Two Queen Deluxe Room Canton Tower River View

Two Queen Deluxe Room Canton Tower River View

7.5/10 Good

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
  • 49 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Deluxe Room Canton Tower River View

Down duvets, minibar, in-room safe, individually decorated

King Deluxe Room Canton Tower River View

10/10 Exceptional

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
  • 49 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for King Executive Suite Canton Tower River View

48-inch LED TV with cable channels, TV, DVD player

King Executive Suite Canton Tower River View

10/10 Exceptional

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 92 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Executive Suite Canton Tower River View

Twin Executive Suite Canton Tower River View

Twin Executive Suite Canton Tower River View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 92 sq m
  • River view
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Deluxe Room

Down duvets, minibar, in-room safe, individually decorated

Twin Deluxe Room

7.5/10 Good

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
  • 49 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for King Executive Canton Tower River View with Lounge Access

Down duvets, minibar, in-room safe, individually decorated

King Executive Canton Tower River View with Lounge Access

10/10 Exceptional

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
LED TV
  • 49 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Executive Room

Down duvets, minibar, in-room safe, individually decorated

Twin Executive Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
LED TV
  • 49 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Two Queen Executive Room

Two Queen Executive Room

Two Queen Executive Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
LED TV
  • 49 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Panoramic Room with Canton Tower River View

Panoramic Room with Canton Tower River View

Panoramic Room with Canton Tower River View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
  • 49 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for King Executive Room

Down duvets, minibar, in-room safe, individually decorated

King Executive Room

10/10 Exceptional

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
LED TV
  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queen Executive Room

Down duvets, minibar, in-room safe, individually decorated

Two Queen Executive Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Twin Executive Suite Canton Tower River View

Down duvets, minibar, in-room safe, individually decorated

Twin Executive Suite Canton Tower River View

  • Sleeps 2
  • 2 Double Beds

View all photos for Twin Executive Room

Down duvets, minibar, in-room safe, individually decorated

Twin Executive Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Panoramic Room With Canton Tower River View

Down duvets, minibar, in-room safe, individually decorated

Panoramic Room With Canton Tower River View

  • Sleeps 2
  • 1 King Bed

View all photos for King Premium Room

Down duvets, minibar, in-room safe, individually decorated

King Premium Room

  • Sleeps 2
  • 1 King Bed

View all photos for King Deluxe Room Canton Tower River View

Down duvets, minibar, in-room safe, individually decorated

King Deluxe Room Canton Tower River View

  • Sleeps 2
  • 1 King Bed

View all photos for King Executive Canton Tower River View

Down duvets, minibar, in-room safe, individually decorated

King Executive Canton Tower River View

  • Sleeps 2
  • 1 King Bed

View all photos for King Conrad Suite River View

Down duvets, minibar, in-room safe, individually decorated

King Conrad Suite River View

  • Sleeps 2
  • 1 King Bed

View all photos for King Deluxe Room

Down duvets, minibar, in-room safe, individually decorated

King Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Queen Bed)

Down duvets, minibar, in-room safe, individually decorated

Deluxe Room (Queen Bed)

  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room (Twin bed)

Down duvets, minibar, in-room safe, individually decorated

Deluxe Room (Twin bed)

  • Sleeps 2
  • 2 Double Beds

View all photos for King Premier Suite River View

Down duvets, minibar, in-room safe, individually decorated

King Premier Suite River View

  • Sleeps 2
  • 1 King Bed

View all photos for King Presidential Suite River View

Down duvets, minibar, in-room safe, individually decorated

King Presidential Suite River View

  • Sleeps 2
  • 1 King Bed

View all photos for King Executive Room

Down duvets, minibar, in-room safe, individually decorated

King Executive Room

  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Executive Canton Tower River View

Down duvets, minibar, in-room safe, individually decorated

Two Queen Executive Canton Tower River View

  • Sleeps 2
  • 2 Double Beds

View all photos for Twin Deluxe Room Canton Tower River View

Down duvets, minibar, in-room safe, individually decorated

Twin Deluxe Room Canton Tower River View

  • Sleeps 2
  • 2 Double Beds

View all photos for Two Queen Premium Room

Down duvets, minibar, in-room safe, individually decorated

Two Queen Premium Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Two Queen Deluxe Room Canton Tower River View

Down duvets, minibar, in-room safe, individually decorated

Two Queen Deluxe Room Canton Tower River View

  • Sleeps 2
  • 2 Double Beds

View all photos for King Executive Suite Canton Tower River View

Down duvets, minibar, in-room safe, individually decorated

King Executive Suite Canton Tower River View

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Grand Hyatt Guangzhou
Pool
Spa
Parking included
Free WiFi
4.4 out of 5, Excellent, (352)
The price is AU$269
for 1 night
includes taxes & fees
13 June - 14 June
Grand Hyatt Guangzhou

About the area

Guangzhou

Conrad Guangzhou puts you in the heart of Guangzhou, connected to a shopping centre and within just a 10-minute stroll of Zhujiang Park and Guangzhou Library. Highlights at this luxury hotel include 3 restaurants, an indoor swimming pool and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, sauna and pool loungers. 19375 square feet (1800 square metres) of event facilities include 8 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas and a coffee shop/cafe. Full breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of limited parking. .Attractions within a 10-minute drive of this 5-property class Tianhe hotel include Canton Fair Complex and Canton Tower.

What's nearby

  • Guangzhou Library - 10 min walk
  • Guangzhou Opera House - 2 min drive
  • Taikoo Hui - 3 min drive
  • Canton Tower - 4 min drive
  • Canton Fair Complex - 8 min drive

Getting around

  • Guangzhou East Railway Station - 14 min drive
  • Liede Station - 14 min walk
  • Baiyun International Airport (CAN) - 48 min drive

Restaurants

  • Over Easy by Senses - 3 min walk
  • 點都德 - 5 min walk
  • 田舍家 - 15 min walk
  • 花城湾牛肉火锅 - 6 min walk
  • 顺悦酒家 - 5 min walk

About this property

Conrad Guangzhou

Luxury hotel connected to a shopping centre in Guangzhou with 3 restaurants
Conrad Guangzhou offers its guests an indoor pool, a sauna, and a fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 8 meeting rooms. Event space at this hotel measures 19375 square feet (1800 square metres) and includes conference space. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Conrad Guangzhou. Limited free parking is available on a first-come, first-served basis.

This 5-star Guangzhou hotel is smoke free.

  • 1 building
  • 309 guestrooms or units
  • 27 levels
  • 3 dining venues
  • Conference rooms
  • 19375 sq ft of conference space
  • 1800 sq. m of conference space
  • Built in 2017
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Conrad Guangzhou offers 309 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and minibars. Each accommodation is individually decorated. Beds feature down duvets. A pillow menu is available. 48-inch LED televisions come with cable channels. Guests can make use of the in-room fridges and espresso makers. Bathrooms include a separate bath and shower, dressing gowns, slippers and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: WiFi (CNY 60 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 262.20 for adults and CNY 131.10 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's toys
  • DVD player
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 19,375 square feet of conference space
  • 8 meeting rooms
  • Business centre

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Hardwood flooring in room
  • Lift (100 centimetre wide door)
  • Smooth flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 27 floors
  • Ballroom
  • Banquet hall
  • Building
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels

Entertainment

  • 48-inch LED TV with cable channels
  • DVD player

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Local meal delivery service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CNY 262.2 for adults and from CNY 131.1 for children
  • Fee for in-room wireless Internet: CNY 60.00 per day (rates may vary)
  • Fee for in-room wired Internet: CNY 60.00 per day (rates may vary)
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, cash and mobile payments. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Conrad Guangzhou Hotel
Conrad Guangzhou Hotel
Conrad Guangzhou Guangzhou
Conrad Guangzhou Hotel Guangzhou

Frequently asked questions

What is the cancellation policy at Conrad Guangzhou?

Conrad Guangzhou offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Conrad Guangzhou?

As of 30 May 2024, prices found for a 1-night stay for 2 adults at Conrad Guangzhou on 30 June 2024 start from AU$225.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Conrad Guangzhou?

Yep, Conrad Guangzhou has a free self car park. Onsite parking is limited.

Does Conrad Guangzhou have a pool?

Conrad Guangzhou has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 6:00 AM to 11:00 PM.

What luxury perks are available at Conrad Guangzhou?

Conrad Guangzhou features an indoor pool, a steam room and 3 restaurants. All guestrooms come with 24-hour room service and espresso makers.

Is Conrad Guangzhou family-friendly?

You bet! With amenities such as an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Conrad Guangzhou is a hit with families.

Does Conrad Guangzhou serve breakfast?

You bet, full breakfast is served on weekdays between 6:30 AM and 10:30 AM and weekends between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Conrad Guangzhou?

No, Conrad Guangzhou does not offer an airport shuttle service.

Is there a bar or restaurant at Conrad Guangzhou?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Conrad Guangzhou?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Conrad Guangzhou?

No, only service animals are allowed.

Conrad Guangzhou Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 128 out of 201 reviews" "
Rating 8 - Good. 47 out of 201 reviews" "
Rating 6 - Okay. 8 out of 201 reviews" "
Rating 4 - Poor. 6 out of 201 reviews" "
Rating 2 - Terrible. 12 out of 201 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very cool rooftop bar. Service and rooms were awesome.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kevin

Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay but service can be improved
Love the size and cleanliness of the room and accessible to down town shopping. Service was lukewarm from receptionist and the staff at main door. No smile or greeting from staff at the main door and they did not offer any help with the luggage during our departure. Overall still a very comfortable stay but don’t expect customer service from the staff like any other international hotels
Stayed 3 nights in Nov 2023

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2023

10/10 Excellent

Jing

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
feel like home
Stayed 2 nights in Oct 2023

10/10 Excellent

Luke

Stayed 13 nights in Oct 2023

10/10 Excellent

Kerine

Liked: Cleanliness, staff & service, property conditions & facilities
Its was very good, great breakfast. Friendly staff and all my apps work in the hotel I
Stayed 5 nights in Oct 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort
Unpleasant stay
We had the most unpleasant one night stay at Conrad Gongzhou. 1. The receptionist told me that the hotel only provides 2 bottles of water per room & we would be required to pay for any extras. 2. when we entered into the room, it was very warm & uncomfortable. The air conditioning was set at 25.5 Celsius which is 80degree F in the US. Even though I turned it down to 16.5C, it only went down to 22 Celsius in the morning. It was definitely not working properly. 3. When we checked-in the receptionist informed us that the bellhops are very busy & would not be available for a long time & suggested we bring our luggages to the room ourselves. 3. When we arrived at the entrance, no bellhops offered to take our luggages into the hotel lobby. I wouldn’t recommend this hotel or Conrad branded hotels to anyone. Subpar hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

SONIA LEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful property. The staff is very nice and lots to do in the area since it’s connected to a shopping center and many other options within walking.
Stayed 2 nights in Sep 2023

10/10 Excellent

Zhaojiang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023