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4.7 out of 5

"wonderful service and staff, will definitely come again. " More

By a verified traveller on Tue 10 Dec 2019

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Hotel Description

White Swan Hotel puts you in the center of Guangzhou, 2.6 km (1.6 mi) from Sacred Heart Cathedral and 2.9 km (1.8 mi) from Lychee Bay Park. Highlights at this hotel include in-room free WiFi, free internet, and LCD TVs.

The restaurant, Silk Road Grill, serves Mediterranean cuisine and is open for dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the outdoor swimming pool, gym, sauna, and kids' swimming pool. 26910 square feet (2500 square meters) of event facilities include meeting rooms and conference space, and other business amenities include a business center. Added amenities include free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of train pick-up service.

Sights within a 15-minute drive of this Haizhu hotel include Yuexiu Park and Canton Fair Complex.

Standard Room City View Twin Bed

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$229* Per night/room 10 Apr. - 11 Apr.

Deluxe Room City View Twin Bed

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room River View King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Premier Suite River View King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room City View Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Club Deluxe Room City View King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

White Swan Hotel ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for White Swan Hotel

Everyone (1) Couples (1)
4 out of 5
Renovation needed

Posted by on 2 Apr. 2023

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Comment from Hotel Management

7 Nov. 2023 by White Swan Hotel

Dear guest, thank you for taking time to share your recent experience at our hotel. We have already shared your advice to relevant department, they will for further improvement. Thank you once again for sharing your experience and we look forward to your next visit. White Swan Hote

5 out of 5
wonderful service and staff, will definitely come again.

Posted by on 10 Dec. 2019

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Comment from Hotel Management

11 Dec. 2019 by White Swan Hotel

Dear guest, thank you for your visit and we look forward to welcoming you again at another opportunity. White Swan Hotel

5 out of 5

White Swan

This is a truely beautiful hotel. From the moment you enter the foyer to when you first walk in your room you will be amazed. Sitting in the beautiful British Colonial area of Guangzhou the White Swan gives a glimpse of old world style and elegance. The rooms are huge with quality furnishings and finishes. The Hotel staff are extremely helpful and epitomize what 5 star service should be. I cannot recommend this hotel enough.

Posted by , from Hong Kong on 9 Sep. 2017

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Property Features

White Swan Hotel offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a business center and meeting rooms. Event space at this hotel measures 26910 square feet (2500 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly White Swan Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this Guangzhou hotel.

  • 1 building
  • 520 guestrooms or units
  • 28 levels
  • 4 dining venues
  • Meeting rooms
  • 26910 sq ft of conference space
  • 2500 sq m of conference space
  • Built in 1982
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Free self parking , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Guangzhou Railway Station (7.5 km / 4.7 mi)
  • Property shuttles: Train station pick-up
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

White Swan Hotel offers 520 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 50-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Guangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Luxury bedding
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Silk Road Grill - This restaurant specializes in Mediterranean cuisine and serves dinner only.

River Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Jade River - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Flavors of China - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

White Swan Deli - This delicatessen serves light fare only. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Spa Services

  • Massages
  • Deep tissue massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at noon

Special check-in instructions:

This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

This property requires that guests have proof that they have stayed within China for 21 days prior to check-in.

Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

White Swan Hotel offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 575.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Barclaycard, debit cards, cash, and mobile payments. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Credit card pre-authorisation
  • Mobile payments
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Masks are compulsory at the property
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 228 per person
  • Valet parking fee: CNY 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 575.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • White Swan Hotel Guangzhou
  • White Swan Hotel
  • White Swan Guangzhou
  • Hotel White Swan
  • White Swan Hotel Hotel
  • White Swan Hotel Guangzhou
  • White Swan Hotel Hotel Guangzhou

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.