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Cititel Penang

4.0 star property
Hotel with free parking, near KOMTAR

Photo gallery for Cititel Penang

Indoor pool
Restaurant
1 bedroom, desk, blackout curtains, soundproofing
Lobby
Daily buffet breakfast (MYR 56 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Gym
The current price is AU$91
includes taxes & fees
16 Dec - 17 Dec

Explore the area

View map
66 Jalan Penang, George Town, 10000
  • Place, Cheong Fatt Tze Mansion
    ‪2 min walk‬
  • Place, Georgetown UNESCO Historic Site
    ‪3 min walk‬
  • Place, KOMTAR
    ‪12 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Twin Room

1 bedroom, desk, blackout curtains, soundproofing

Standard Twin Room

  • Sleeps 2

View all photos for Standard King Room

1 bedroom, desk, blackout curtains, soundproofing

Standard King Room

  • Sleeps 2

View all photos for Superior Twin Room

1 bedroom, desk, blackout curtains, soundproofing

Superior Twin Room

  • Sleeps 2

View all photos for Superior King Room

1 bedroom, desk, blackout curtains, soundproofing

Superior King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

1 bedroom, desk, blackout curtains, soundproofing

Deluxe Twin Room

  • Sleeps 2

View all photos for Deluxe King Room

1 bedroom, desk, blackout curtains, soundproofing

Deluxe King Room

  • Sleeps 2

View all photos for Superior Twin Room

1 bedroom, desk, blackout curtains, soundproofing

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Bidet
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Bidet
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

1 bedroom, desk, blackout curtains, soundproofing

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Bidet
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Twin Room

1 bedroom, desk, blackout curtains, soundproofing

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Bidet
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, desk, blackout curtains, soundproofing

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Bidet
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, desk, blackout curtains, soundproofing

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Bidet
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, desk, blackout curtains, soundproofing

Standard Room

  • Sleeps 2

View all photos for Superior Room

1 bedroom, desk, blackout curtains, soundproofing

Superior Room

  • Sleeps 2

View all photos for Deluxe Room

1 bedroom, desk, blackout curtains, soundproofing

Deluxe Room

  • Sleeps 2

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About the area

George Town

Cititel Penang places you in the centre of George Town, within a short 5-minute stroll of Cheong Fatt Tze Mansion and Old Protestant Cemetery. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas and a gym. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of valet parking. .Attractions within a 30-minute walk of this 4-property class Downtown George Town hotel include KOMTAR and Gurney Drive.

What's nearby

  • Cheong Fatt Tze Mansion - 2 min walk - 0.2 km
  • Georgetown UNESCO Historic Site - 3 min walk - 0.3 km
  • Padang Kota Lama - 10 min walk - 0.9 km
  • Penang City Hall - 12 min walk - 1.1 km
  • KOMTAR - 12 min walk - 1.1 km

Getting around

  • Penang Sentral - 29 min drive
  • Penang (PEN-Penang Intl.) - 27 min drive

Restaurants

  • ‪Kirishima Japanese Restaurant - ‬2 min walk
  • ‪Kheng Pin Cafe 群宾茶室 - ‬1 min walk
  • ‪Goh Swee Kee Restaurant (吳瑞記菜館) - ‬1 min walk
  • ‪The Lighthouse Cafe and Bakery - CLOSED - ‬1 min walk
  • ‪Baba Phang 峇峇之家 - ‬2 min walk

About this property

Cititel Penang

Hotel with free parking, near KOMTAR
Cititel Penang offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly Cititel Penang also features tour/ticket assistance, a front desk safe, and a lift. Self parking is free.

This 4-star George Town hotel is smoke free.

  • 451 guestrooms or units
  • 15 levels
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Cititel Penang offers 451 air-conditioned accommodations with complimentary slippers and an iron/ironing board. LCD televisions are featured in guestrooms. Bathrooms include a shower, bidets and complimentary toiletries.

This George Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Secured, covered valet parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 56 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 15 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Cititel Penang

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 85.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 56 per person
  • Rollaway bed fee: MYR 85.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector, a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 7:00 AM to midnight
  • Pets and service animals are not allowed on site.

Property is also known as

Cititel Penang Hotel George Town
Cititel Penang Hotel
Cititel Penang George Town
Cititel Penang Georgetown
Cititel Penang Hotel Georgetown
Cititel Penang George Town
Cititel Penang Hotel
Cititel Penang Georgetown
Cititel Penang George Town
Cititel Penang Hotel Georgetown
Cititel Penang Hotel George Town

Frequently asked questions

What is the cancellation policy at Cititel Penang?

Cititel Penang offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cititel Penang?

As of 10 Dec 2025, prices found for a 1-night stay for 2 adults at Cititel Penang on 16 Dec 2025 start from AU$89.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cititel Penang?

Yep, Cititel Penang has a free self car park. Additionally there is secured covered valet parking, for a fee.

Are there any beaches close to Cititel Penang?

The closest beach to Cititel Penang is Batu Ferringhi Beach (8.7 km).

Does Cititel Penang have a pool?

Cititel Penang has an indoor pool. The pool is open 7:00 AM to midnight.

Is Cititel Penang family-friendly?

You bet! With amenities such as an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Cititel Penang is a hit with families.

Does Cititel Penang serve breakfast?

You bet, buffet brekkie is available daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Cititel Penang?

No, Cititel Penang does not offer an airport shuttle service.

Is there a bar or restaurant at Cititel Penang?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Cititel Penang?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Cititel Penang?

No, pets and service animals are not allowed.

Cititel Penang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 333 out of 782 reviews
Rating 8 - Good. 343 out of 782 reviews
Rating 6 - Okay. 72 out of 782 reviews
Rating 4 - Poor. 25 out of 782 reviews
Rating 2 - Terrible. 9 out of 782 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mohd Haikal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategic location
Stayed 2 nights in Aug 2025

6/10 Okay

yusuke, Tigard

Business traveller
Liked: Cleanliness, staff & service
First time to stay Malaysia peninsula. It is okay. Staff is trying to accommodate customers. Property looks old. It is okay as far as business stay. Near the hotel, a lot of dining option. It is very convenient.
Stayed 2 nights in Aug 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Rooms in top condition. Breakfast cheap and excellent. Cat bus stop outside is a big plus. 60m to Chulia St.
Stayed 5 nights in Aug 2025

8/10 Good

KIMBERLY

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotels staffs are all very nice and friendly
Stayed 3 nights in Aug 2025

2/10 Terrible

Victor

Stayed 2 nights in Aug 2025

8/10 Good

Kazuhiro

Business traveller
Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

raymond w

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
This hotel needs a face lift. Aircon is hit and miss. Wifi is slow. Good view if you got an ocean view room
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Siew Kuan

Stayed 3 nights in Jun 2025

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay here. Staff are very friendly and helpful. Breakfast was excellent. On-site parking is simple and convenient. Close walking distance to many great places around town
Stayed 2 nights in Jun 2025

10/10 Excellent

Chai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, excellent service
Stayed 3 nights in Jun 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to other dinning options and shopping.
Stayed 3 nights in May 2025

8/10 Good

Boon Seng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff services and convenience are what we like about your hotel. Will be back in July.
Stayed 3 nights in May 2025

10/10 Excellent

Leona Hua Kai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Soraya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Apr 2025

10/10 Excellent

Saeful

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and excellent servicr
Stayed 1 night in May 2025

10/10 Excellent

Douglas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel complex. Lovely restaurant with a large selection of breakfast choices. The staff was efficient, friendly, courteous and provided great customer service. Highly recommended
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fairly new and comfortable. Staff were friendly and helpful. Only downside is our rooms were not serviced. Location is convenient for exploring George Town heritage area.
Stayed 2 nights in May 2025

4/10 Poor

Zahra

Stayed 3 nights in May 2025

10/10 Excellent

Brian

Stayed 7 nights in Apr 2025

6/10 Okay

Maung Tun

Liked: Staff & service
Single bed is small for me. Air conditioner is very noisy.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Service

We stayed a 5 star hotel prior- and can honestly say the service at Cititel far exceeded the 5 star hotel. Everyone was friendly and accommodating. Great location for food. Only negative is the pool is not enticing- it's too hot there with the enclosed windows.
Stayed 2 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with very helpfull staff. The room was clean, comfortable and quite. Plenty of bars, restaurants and shopping on the doorstep. Easy walking distance to many places of interest. Good price if booked on line. Would recommend.
Stayed 2 nights in Apr 2025

6/10 Okay

Pei Lay

Stayed 1 night in Apr 2025