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Cititel Penang

4.0 star property

Photo gallery for Cititel Penang

Indoor pool
Restaurant
Restaurant
Deluxe Room, 2 Single Beds
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$99
includes taxes & fees
12 July - 13 July

Explore the area

View map
66 Jalan Penang, George Town, 10000
  • Place, Cheong Fatt Tze Mansion
    ‪2 min walk‬
  • Place, Georgetown UNESCO Historic Site
    ‪5 min walk‬
  • Place, KOMTAR
    ‪12 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Twin Room

1 bedroom, desk, blackout curtains, soundproofing

Standard Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard King Room

1 bedroom, desk, blackout curtains, soundproofing

Standard King Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a view of the city.

Superior Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Twin Room

A hotel room with two beds, a desk, a chair, a television, and a ceiling fan.

Superior Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

1 bedroom, desk, blackout curtains, soundproofing

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

1 bedroom, desk, blackout curtains, soundproofing

Deluxe Twin Room

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

1 bedroom, desk, blackout curtains, soundproofing

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

1 bedroom, desk, blackout curtains, soundproofing

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

George Town

Cititel Penang places you in the centre of George Town, within a short 5-minute stroll of Cheong Fatt Tze Mansion and Georgetown UNESCO Historic Site. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas and a gym. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of valet parking. .Attractions within a 30-minute walk of this 4-property class Downtown George Town hotel include KOMTAR and Gurney Drive.

What's nearby

  • Cheong Fatt Tze Mansion - 2 min walk - 0.2 km
  • Georgetown UNESCO Historic Site - 5 min walk - 0.5 km
  • Penang State Museum - 9 min walk - 0.8 km
  • Padang Kota Lama - 12 min walk - 1.1 km
  • KOMTAR - 12 min walk - 1.1 km

Getting around

  • Penang Sentral - 29 min drive
  • Penang (PEN-Penang Intl.) - 27 min drive

Restaurants

  • ‪Kheng Pin Cafe 群宾茶室 - ‬1 min walk
  • ‪Kirishima Japanese Restaurant - ‬2 min walk
  • ‪The Lighthouse Café - ‬1 min walk
  • ‪Goh Swee Kee Restaurant (吳瑞記菜館) - ‬1 min walk
  • ‪Zhonghua Gourmet Restaurant (中華海鮮魚翅樓) - ‬2 min walk

About this property

Cititel Penang

Cititel Penang offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly Cititel Penang also features tour/ticket assistance, a front desk safe, and a lift. Self parking is free.

This 4-star George Town hotel is smoke free.

  • 451 guestrooms or units
  • 15 levels
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Cititel Penang offers 451 air-conditioned accommodations with complimentary slippers and an iron/ironing board. LCD televisions are featured in guestrooms. Bathrooms include a shower, bidets and complimentary toiletries.

This George Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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  • Restaurant
  • Air-conditioning
  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Secured, covered valet parking on site (surcharge)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 56 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 15 floors
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Cititel Penang

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 85.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 56 per person
  • Rollaway bed fee: MYR 85.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 7:00 AM to midnight
  • Pets and service animals are not allowed on site.

Property is also known as

Cititel Penang Hotel George Town
Cititel Penang Hotel
Cititel Penang George Town
Cititel Penang Georgetown
Cititel Penang Hotel Georgetown
Cititel Penang George Town
Cititel Penang Hotel
Cititel Penang Georgetown
Cititel Penang George Town
Cititel Penang Hotel Georgetown
Cititel Penang Hotel George Town

Frequently asked questions

What is the cancellation policy at Cititel Penang?

Cititel Penang offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cititel Penang?

As of 10 July 2026, prices found for a 1-night stay for 2 adults at Cititel Penang on 12 July 2026 start from AU$99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cititel Penang?

Yep, Cititel Penang has a free self car park. Additionally there is secured covered valet parking, for a fee.

Are there any beaches close to Cititel Penang?

The closest beach to Cititel Penang is Ferringgi Beach (11.4 km).

Does Cititel Penang have a pool?

Cititel Penang has an indoor pool. The pool is open 7:00 AM to midnight.

Is Cititel Penang family-friendly?

You bet! With amenities such as an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Cititel Penang is a hit with families.

Does Cititel Penang serve breakfast?

You bet, buffet brekkie is available daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Cititel Penang?

No, Cititel Penang does not offer an airport shuttle service.

Is there a bar or restaurant at Cititel Penang?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Cititel Penang?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Cititel Penang?

No, pets and service animals are not allowed.

Cititel Penang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 365 out of 835 reviews
Rating 8 - Good. 359 out of 835 reviews
Rating 6 - Okay. 74 out of 835 reviews
Rating 4 - Poor. 26 out of 835 reviews
Rating 2 - Terrible. 11 out of 835 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cititel is close to a lot of eateries and is in a central enough location to go to other tourist spots. Room was clean and comfortable and the staff at the reception hall was always smiling, pleasant and helpful
Stayed 6 nights in Jun 2026
Verified

10/10 Excellent

Soon Ling

Liked: Cleanliness, staff & service, property conditions & facilities
Very good & convenient location, very good staff service
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, very professional and helpful staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

neil

Liked: Cleanliness, amenities, property conditions & facilities
yes, very nice room and location was very gd...Enjoyed are stay there.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Soon Ling

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, great location .Good food selection for breakfast.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Gloria

Liked: Cleanliness, amenities, property conditions & facilities
The Very nice hotel very helpful staff
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and fairly new with great ocean views out the window. The location is great and central to so much.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. The pool is small but adequate
Stayed 28 nights in Mar 2026
Verified

8/10 Good

Wong

Liked: Cleanliness, amenities, property conditions & facilities
Good location，courteous staff
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Wong

Liked: Cleanliness, amenities, property conditions & facilities
Great location，walkable，friendly staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, nice room, well located! The breakfast is outstanding. A very nice stay at George Town !
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Glynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay.

Great staff, room and breakfast.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

evan

Liked: Cleanliness, staff & service, property conditions & facilities
All Wonderful and have recommended the Hotel widely to friends
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable. Great view. Location was good with many food available.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Soon Ling

Liked: Cleanliness, staff & service, amenities
Very pleasant stay - very good service & staff. Hotel premises and rooms updated and upgraded and more importantly appears well maintained now.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Syed

Liked: Staff & service, amenities
Best thing about the hotel is it's location
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Lissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent 5 night stay. Ideally located, accessible to discovering Georgetown very easily. Across the road from the free shuttle bus, and a very good food court. Our room was great, plenty of room and well maintained, and a lovely view. Filtered drinking water on all floors was ideal. The buffet breakfast was very good. All staff in reception, housekeeping and breakfast area very friendly and hospitable.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities
Brilliant hotel in a great location only a short walk in to the heart of Georgetown. The staff cannot do enough for you and felt looked after. Great amenities and restaurant. Loved it! Thank you.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Boon Seng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well located and conveniently for walking to shopping areas a d coffee shops
Stayed 8 nights in Sep 2025
Verified

8/10 Good

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location in Georgetown. Close to everything and good amenities. Good value for your money. Can recommend to stay here.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Soraya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities
The hotels staffs are all very nice and friendly
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Lee Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast options, we enjoyed the welcome drinks in the lobby! Convenience stores opposite the hotel, bus stop to the free CAT bus, great food options nearby and further down the street :)
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Marino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent friendly service and room. Great location. Would highly recommend for the price.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

YONG CHOW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff. Hotel located with many dining option. Would recommend
Stayed 3 nights in Oct 2025