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Cititel Penang

4.0 star property
Hotel with free parking, near KOMTAR

Photo gallery for Cititel Penang

Indoor pool
Restaurant
Daily buffet breakfast (MYR 56 per person)
Deluxe Room, 2 Single Beds
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Gym
  • Parking included
The current price is AU$90
includes taxes & fees
26 Aug - 27 Aug

Explore the area

View map
66 Jalan Penang, George Town, 10000
  • KOMTAR
    ‪12 min walk‬
  • Swettenham Pier Cruise Terminal
    ‪17 min walk‬
  • Gurney Drive
    ‪3 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.4 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Bidet
Mobile key entry
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Bidet
Mobile key entry
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Bidet
In-room safe
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Bidet
In-room safe
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

8.8 out of 10
Excellent
(20 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Bidet
In-room safe
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Bidet
In-room safe
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room Non smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Twin Room Non smoking

  • Sleeps 2

View all photos for Standard king Room

Desk, blackout curtains, soundproofing, iron/ironing board

Standard king Room

  • Sleeps 2

View all photos for Deluxe king Room

Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe king Room

  • Sleeps 2

View all photos for Deluxe Room

Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Room

  • Sleeps 2

View all photos for Standard Twin Room

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Twin Room

  • Sleeps 2

View all photos for Superior Room

Desk, blackout curtains, soundproofing, iron/ironing board

Superior Room

  • Sleeps 2

View all photos for Superior king Room

Desk, blackout curtains, soundproofing, iron/ironing board

Superior king Room

  • Sleeps 2

View all photos for Deluxe king Room Non smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe king Room Non smoking

  • Sleeps 2

View all photos for Superior Twin Room

Desk, blackout curtains, soundproofing, iron/ironing board

Superior Twin Room

  • Sleeps 2

View all photos for Standard Room

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room

  • Sleeps 2

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About the area

George Town

Cititel Penang places you in the centre of George Town, within a short 5-minute stroll of Cheong Fatt Tze Mansion and Georgetown UNESCO Historic Site. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas and a gym. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of valet parking. .Attractions within a 30-minute walk of this 4-property class Downtown George Town hotel include KOMTAR and Gurney Drive.

What's nearby

  • Georgetown UNESCO Historic Site - 3 min walk - 0.3 km
  • KOMTAR - 12 min walk - 1.1 km
  • Pinang Peranakan Mansion - 14 min walk - 1.2 km
  • Swettenham Pier Cruise Terminal - 17 min walk - 1.5 km
  • Gurney Drive - 3 min drive - 2.7 km

Getting around

  • Penang Sentral - 29 min drive
  • Penang (PEN-Penang Intl.) - 27 min drive

Restaurants

  • ‪Kirishima Japanese Restaurant - ‬2 min walk
  • ‪Kheng Pin Cafe 群宾茶室 - ‬1 min walk
  • ‪Foong Wei Heong Restaurant Sdn. Bhd - ‬2 min walk
  • ‪The Lighthouse Cafe and Bakery - CLOSED - ‬1 min walk
  • ‪Baba Phang 峇峇之家 - ‬2 min walk

About this property

Cititel Penang

Hotel with free parking, near KOMTAR
Cititel Penang offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly Cititel Penang also features tour/ticket assistance, a front desk safe, and a lift. Self parking is free.

This 4-star George Town hotel is smoke free.

  • 451 guestrooms or units
  • 15 levels
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Cititel Penang offers 451 air-conditioned accommodations with complimentary slippers and an iron/ironing board. LCD televisions are featured in guestrooms. Bathrooms include a shower, bidets and complimentary toiletries.

This George Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Japanese, Malay

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Secured, covered valet parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 56 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 15 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Cititel Penang

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 85.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 56 per person
  • Rollaway bed fee: MYR 85.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector, a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Cititel Penang Hotel George Town
Cititel Penang Hotel
Cititel Penang George Town
Cititel Penang Georgetown
Cititel Penang Hotel Georgetown
Cititel Penang George Town
Cititel Penang Hotel
Cititel Penang Georgetown
Cititel Penang George Town
Cititel Penang Hotel Georgetown
Cititel Penang Hotel George Town

Frequently asked questions

What is the cancellation policy at Cititel Penang?

Cititel Penang offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cititel Penang?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Cititel Penang on 26 Aug 2025 start from AU$88.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cititel Penang?

Yep, Cititel Penang has a free self car park. Additionally there is secured covered valet parking, for a fee.

Are there any beaches close to Cititel Penang?

The closest beach to Cititel Penang is Batu Ferringhi Beach (8.7 km).

Does Cititel Penang have a pool?

Cititel Penang has an indoor pool. The pool is open 6:00 AM to 11:00 PM.

Is Cititel Penang family-friendly?

You bet! With amenities such as an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Cititel Penang is a hit with families.

Does Cititel Penang serve breakfast?

You bet, buffet brekkie is available daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Cititel Penang?

No, Cititel Penang does not offer an airport shuttle service.

Is there a bar or restaurant at Cititel Penang?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Cititel Penang?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Cititel Penang?

No, pets and service animals are not allowed.

Cititel Penang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 313 out of 740 reviews
Rating 8 - Good. 325 out of 740 reviews
Rating 6 - Okay. 69 out of 740 reviews
Rating 4 - Poor. 24 out of 740 reviews
Rating 2 - Terrible. 9 out of 740 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay here. Staff are very friendly and helpful. Breakfast was excellent. On-site parking is simple and convenient. Close walking distance to many great places around town
Stayed 2 nights in Jun 2025

10/10 Excellent

Saeful

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and excellent servicr
Stayed 1 night in May 2025

10/10 Excellent

Douglas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel complex. Lovely restaurant with a large selection of breakfast choices. The staff was efficient, friendly, courteous and provided great customer service. Highly recommended
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fairly new and comfortable. Staff were friendly and helpful. Only downside is our rooms were not serviced. Location is convenient for exploring George Town heritage area.
Stayed 2 nights in May 2025

4/10 Poor

Zahra

Stayed 3 nights in May 2025

10/10 Excellent

Brian

Stayed 7 nights in Apr 2025

6/10 Okay

Maung Tun

Liked: Staff & service
Single bed is small for me. Air conditioner is very noisy.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Service

We stayed a 5 star hotel prior- and can honestly say the service at Cititel far exceeded the 5 star hotel. Everyone was friendly and accommodating. Great location for food. Only negative is the pool is not enticing- it's too hot there with the enclosed windows.
Stayed 2 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with very helpfull staff. The room was clean, comfortable and quite. Plenty of bars, restaurants and shopping on the doorstep. Easy walking distance to many places of interest. Good price if booked on line. Would recommend.
Stayed 2 nights in Apr 2025

6/10 Okay

Pei Lay

Stayed 1 night in Apr 2025

10/10 Excellent

Siew Ping

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciate the good service provided by all the staffs. Very attentive and friendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional

A hotel i would definitely stay at again. The location, the staff were so good and the facilities were exceptional. Definitely a hotel to stay at again once in Penang again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

8/10 Good

HELEN, CALGARY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly reception and they even gave us a sea view room upgrade. Breakfast has good food choices and roti bread was made to order. Building is a bit outdated but overall still clean.
Stayed 3 nights in Mar 2025

4/10 Poor

James

Liked: Cleanliness
Room was right beside elevator shaft. Can hear woofee sound, particularly evening time at bedtime. If not of this, I would give high score for my stay. I think people who stay for 3 nights deserves to know what room they are getting into.
Stayed 3 nights in Feb 2025

8/10 Good

Syed

Travelled with family
Liked: Staff & service, amenities
Best thing about the hotel is it's location
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I especially liked your staff and how friendly everyone was. Shout out to Evelyn, the morning hostess in the cafe. She was very efficient and provided tourist information about various festivals freely. It was very appreciated.
Stayed 6 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Bernard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, large clean room with great view of waterfront, and nice breakfast buffet. Loved location near central Georgetown. Near restaurants and shopping and walkable to most of the top spots in the city.
Stayed 3 nights in Feb 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five star hotel at a three star price!

Wonderful hotel choice: five star service at a three star price. Loved the heartfelt greetings the hotel team would give us when we came back to the hotel after a day out. Pro tip: don't miss working with the amazing tailor on the ground floor - or the delicious Loh Bok from the Kheng Pin Cafe right next door in the morning!
Stayed 1 night in Jan 2025

10/10 Excellent

Woo Khiat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Hotel is clean and they accommodated my request for the room of my preferences. Appreciate their effort to save the environment by having water dispenser installed and stop issuing bottled water in the room
Stayed 3 nights in Feb 2025

10/10 Excellent

Zheng Rong

Stayed 1 night in Jan 2025

10/10 Excellent

Glynn

Liked: Staff & service, property conditions & facilities, room comfort

Great Hotel.

Great staff, good room and good selection breakfast. Would return again.
Stayed 1 night in Feb 2025