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Cititel Penang

4.0 star property
Hotel with free parking, near KOMTAR

Photo gallery for Cititel Penang

Exterior
Lobby
Indoor pool
Deluxe Room, 2 Single Beds
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Gym
The current price is AU$77
includes taxes & fees
4 May - 5 May

Explore the area

Map
66 Jalan Penang, George Town, 10000
  • KOMTAR
    ‪12 min walk‬
  • Swettenham Pier Cruise Terminal
    ‪19 min walk‬
  • Gurney Drive
    ‪4 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Iron/ironing board
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Iron/ironing board
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Wardrobe
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Wardrobe
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Wardrobe
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Wardrobe
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room Non smoking

1 bedroom, desk, blackout curtains, soundproofing

Deluxe Twin Room Non smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard king Room

1 bedroom, desk, blackout curtains, soundproofing

Standard king Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe king Room

1 bedroom, desk, blackout curtains, soundproofing

Deluxe king Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, desk, blackout curtains, soundproofing

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Twin Room

1 bedroom, desk, blackout curtains, soundproofing

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

1 bedroom, desk, blackout curtains, soundproofing

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room

1 bedroom, desk, blackout curtains, soundproofing

Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior king Room

1 bedroom, desk, blackout curtains, soundproofing

Superior king Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe king Room Non smoking

1 bedroom, desk, blackout curtains, soundproofing

Deluxe king Room Non smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

1 bedroom, desk, blackout curtains, soundproofing

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

1 bedroom, desk, blackout curtains, soundproofing

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About the area

George Town

Cititel Penang places you in the centre of George Town, within a short 5-minute stroll of Cheong Fatt Tze Mansion and Georgetown UNESCO Historic Site. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas and a gym. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of valet parking. .Attractions within a 30-minute walk of this 4-property class Downtown George Town hotel include KOMTAR and Gurney Drive.

What's nearby

  • KOMTAR - 12 min walk - 1.1 km
  • Pinang Peranakan Mansion - 13 min walk - 1.1 km
  • Penang City Hall - 15 min walk - 1.3 km
  • Swettenham Pier Cruise Terminal - 19 min walk - 1.7 km
  • Gurney Drive - 4 min drive - 2.8 km

Getting around

  • Penang Sentral - 29 min drive
  • Penang (PEN-Penang Intl.) - 27 min drive

Restaurants

  • ‪Restoran Sup Hameed - ‬1 min walk
  • ‪Kirishima Japanese Restaurant - ‬2 min walk
  • ‪Red Garden Food Paradise & Night Market - ‬3 min walk
  • ‪Kheng Pin Cafe 群賓茶餐室 - ‬1 min walk
  • ‪Higher Ground - ‬3 min walk

About this property

Cititel Penang

Hotel with free parking, near KOMTAR
Cititel Penang offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly Cititel Penang also features tour/ticket assistance, a front desk safe, and a lift. Self parking is free.

This 4-star George Town hotel is smoke free.

  • 451 guestrooms or units
  • 15 levels
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Cititel Penang offers 451 air-conditioned accommodations with complimentary slippers and an iron/ironing board. LCD televisions are featured in guestrooms. Bathrooms include a shower, bidets and complimentary toiletries.

This George Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Japanese, Malay

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Secured, covered valet parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 56 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Cititel Penang

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 85.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 56 per person
  • Rollaway bed fee: MYR 85.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector, a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Cititel Penang Hotel George Town
Cititel Penang Hotel
Cititel Penang George Town
Cititel Penang Georgetown
Cititel Penang Hotel Georgetown
Cititel Penang George Town
Cititel Penang Hotel
Cititel Penang Georgetown
Cititel Penang George Town
Cititel Penang Hotel Georgetown
Cititel Penang Hotel George Town

Frequently asked questions

What is the cancellation policy at Cititel Penang?

Cititel Penang offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cititel Penang?

As of 2 May 2025, prices found for a 1-night stay for 2 adults at Cititel Penang on 4 May 2025 start from AU$75.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cititel Penang?

Yep, Cititel Penang has a free self car park. Additionally there is secured covered valet parking, for a fee.

Are there any beaches close to Cititel Penang?

The closest beach to Cititel Penang is Batu Ferringhi Beach (8.7 km).

Does Cititel Penang have a pool?

Cititel Penang has an indoor pool. The pool is open 6:00 AM to 11:00 PM.

Is Cititel Penang family-friendly?

You bet! With amenities such as an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Cititel Penang is a hit with families.

Does Cititel Penang serve breakfast?

You bet, buffet brekkie is available daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Cititel Penang?

No, Cititel Penang does not offer an airport shuttle service.

Is there a bar or restaurant at Cititel Penang?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Cititel Penang?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Cititel Penang?

No, pets and service animals are not allowed.

Cititel Penang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 298 out of 710 reviews
Rating 8 - Good. 316 out of 710 reviews
Rating 6 - Okay. 65 out of 710 reviews
Rating 4 - Poor. 23 out of 710 reviews
Rating 2 - Terrible. 8 out of 710 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

mission babu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Hetti

Stayed 3 nights in Jan 2025

10/10 Excellent

Hetti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LingNg

The counter staff are very friendly especially Soon Huat and a middle aged Malay man.
Stayed 1 night in Jan 2025

8/10 Good

Kin Hong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 2 nights in Jan 2025

10/10 Excellent

Sriram

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s my favourite hotel to stay in whenever I’m in Penang. Friendly staff who pay good attention to your needs, clean rooms with good views and it’s located within walking distance of all the usual spots you love to visit. One area I feel they could improve is the breakfast. I remember the breakfast being decent in my previous stays but this time it was very disappointing.
Stayed 3 nights in Jan 2025

10/10 Excellent

Inder

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Jan 2025

10/10 Excellent

Joey, Puchong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent and convenient location, located near plenty of eateries along Jalan Penang. receptionist and concierge were incredibly friendly, helpful, and knowledgeable. rooms were also very clean.
Stayed 3 nights in Jan 2025

10/10 Excellent

Yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Nate

Liked: Amenities
Staff was extremely friendly and accommodating. Would recommend!
Stayed 1 night in Jan 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and convenient. Service and room was great. Will come back for next trips.
Stayed 4 nights in Jan 2025

10/10 Excellent

Chang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and good location

Really comfortable hotel. It’s big on eco friendly. We had a view of the sea which was really nice. The location is also great. It’s close to the market, restaurants and old part of Georgetown (and pubs if you are keen to venture out at night) so everything is close by. The Trishaw station is right next to hotel so it was easy if you are not up for walking or Grab. Would definitely stay there again
Stayed 3 nights in Dec 2024

8/10 Good

Chee Pung, Duluth

Travelled with family
Liked: Cleanliness, staff & service, amenities
Citidel Penang is located near the old town and everything is walkable. There are plenty of parking on the parking decks within the hotel. Rooms are dated but acceptable based on the price point that we paid. We encountered multiple issues with one of the rooms. The hotel staffs responded to our requests/complaints quickly and resolved them in our satisfaction. I give them 5 stars for the service. The hotel restaurant offers good selections of the classic Malaysian breakfast. I would rate them good. Overall we had time during our 3D/2N in Penang and Citidel made our trip comfortable and easy parking.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean , great breakfast
Stayed 2 nights in Dec 2024

10/10 Excellent

Hongyan

Stayed 5 nights in Dec 2024

10/10 Excellent

Casey

Stayed 3 nights in Dec 2024

8/10 Good

Roseni, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everywhere is clean. Once u enter lobby the smell is so fresh.
Stayed 2 nights in Dec 2024

10/10 Excellent

Angelina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and value. We’ve been returning to this hotel for years now. Very pleased returning customer.
Stayed 3 nights in Dec 2024

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Sia

Stayed 5 nights in Dec 2024

6/10 Okay

Ali

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Overall, this was an OK experience. The staff was very friendly, breakfast options were plentiful. However, we found our room to be quite underwhelming. The bathroom appeared older than what the pictures may have suggested. We also booked a massage that we found out to be quite more expensive than others in the local area, and the quality was not great. Overall, I would recommend this place for people looking for budget accommodation that is convenient, safe, and has friendly staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Chee-Ho

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel were incredibly welcoming. The rooms were very comfortable and clean. We also loved the convenient location close to the major attractions!
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great new hotel with fantastic staff.

Amazing stay. The staff went out of their way to make our stay comfortable. The location is good.
Stayed 4 nights in Nov 2024

10/10 Excellent

Yewmun, Vermillion

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are many eating places near the hotel. The staff are very friendly.
Stayed 2 nights in Nov 2024

8/10 Good

Erick-Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful and friendly. Conveniently located. Room are decent, clean and comfortable. I enjoyed my stay. I will stay there again if I come back to Georgetown