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Red Rock Hotel

3.0 star property

Photo gallery for Red Rock Hotel

A hotel lobby with a checkered floor, a chandelier, and a reception desk.
Outdoor pool
Lobby
Banquet hall
A hotel room with a bed, a desk, a chair, a small kitchenette, a mirror, and a TV.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
The current price is AU$54
includes taxes & fees
8 July - 9 July

Explore the area

View map
202A Jalan Macalister, Georgetown, George Town, Penang, 10400
  • Place, KOMTAR
    ‪9 min walk‬
  • Place, 1st Avenue Mall
    ‪12 min walk‬
  • Place, Gurney Drive
    ‪19 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Twin Room

A hotel room with two beds, a bedside table with a phone, and a wall-mounted light fixture.

Standard Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk with a phone, and a door.

Deluxe Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room

A modern hotel room with a large bed, a bedside table with a telephone, and a wall-mounted light fixture.

Standard Room

  • City view
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

A hotel room with two beds, a red accent wall, and a modern design.

Family Room

  • 32 sq m
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

A hotel room with a bed, two chairs, a small table, and a nightstand.

Deluxe Double Room

  • City view
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

A hotel room with two single beds, a bedside table with a phone and remote, and red wall-mounted lights.

Deluxe Twin Room

  • 22 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with two single beds, a bedside table with a phone, and a wall-mounted light fixture.

Standard Twin Room

  • City view
  • 22 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Spa

Deluxe Room

  • Sleeps 2
  • Free Wi-Fi

About the area

George Town

At Red Rock Hotel you'll be within just a 10-minute stroll of KOMTAR and New World Park. Highlights at this hotel include a restaurant, an outdoor swimming pool and free valet parking. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Added amenities include laundry facilities, a 24-hour front desk and a garden. Each morning continental breakfast is available. There's also the convenience of an area shuttle. .Attractions within a 10-minute drive of this 3-property class Downtown George Town hotel include Gurney Drive and Gurney Plaza.

What's nearby

  • New World Park - 7 min walk - 0.6 km
  • KOMTAR - 9 min walk - 0.8 km
  • 1st Avenue Mall - 12 min walk - 1.1 km
  • Gurney Drive - 19 min walk - 1.6 km
  • Georgetown UNESCO Historic Site - 19 min walk - 1.6 km

Getting around

  • Penang Sentral - 29 min drive
  • Penang (PEN-Penang Intl.) - 27 min drive

Restaurants

  • ‪Restoran Penang Fast Food (檳城中路快餐店) - ‬2 min walk
  • ‪Sin Kim San Cafe (新金山飲食中心) - ‬1 min walk
  • ‪四夕豆花 - ‬2 min walk
  • ‪明咖喱鱼头 Curry Fish Head - ‬1 min walk
  • ‪Xiang Peng Peng (Salted Chicken) - ‬1 min walk

About this property

Red Rock Hotel

There's a restaurant on site. WiFi is free in public spaces. A business centre and meeting rooms are available. An outdoor pool, tour/ticket assistance, and a garden are also featured at the business-friendly Red Rock Hotel. The hotel can provide concierge services and wedding services. Self parking and valet parking are free.

This 3-star George Town hotel is smoke free.

  • 127 guestrooms or units
  • 12 levels
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Red Rock Hotel offers 127 air-conditioned accommodations with minibars and free newspapers. LCD televisions are featured in guestrooms. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Deluxe Studio Suite, Sea View
Tropicana 218 Macalister
Downtown George Town
  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
4.0 out of 5, Very good, 95 reviews
The price is AU$77
includes taxes & fees
8 July - 9 July
Tropicana 218 Macalister

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available for a fee: MYR 60 for adults and MYR 60 for children
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 12 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 60.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MYR 60 for adults and from MYR 60 for children
  • Rollaway bed fee: MYR 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash.

Property is also known as

Red Rock Hotel
Red Rock Hotel Penang
Red Rock Penang
Red Rock Hotel Penang/George Town
Red Rock Hotel George Town
Red Rock George Town
Red Rock Hotel Hotel
Red Rock Hotel George Town
Red Rock Hotel Hotel George Town

Frequently asked questions

What is the cancellation policy at Red Rock Hotel?

Red Rock Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Red Rock Hotel?

As of 7 July 2026, prices found for a 1-night stay for 2 adults at Red Rock Hotel on 8 July 2026 start from AU$54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Red Rock Hotel?

Yep, Red Rock Hotel has a free self car park and free valet parking.

Are there any beaches close to Red Rock Hotel?

The closest beach to Red Rock Hotel is Ferringgi Beach (10.7 km).

Does Red Rock Hotel have a pool?

Red Rock Hotel has an outdoor pool.

Does Red Rock Hotel serve breakfast?

Yep, continental brekkie is on offer daily.

Is there a free airport shuttle available at Red Rock Hotel?

No, Red Rock Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Red Rock Hotel?

Yep, you can grab a meal at Red Rock Hotel's onsite restaurant.

What time are check-in & check-out at Red Rock Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Red Rock Hotel?

No, pets are not allowed.

Red Rock Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 25 out of 220 reviews
Rating 8 - Good. 83 out of 220 reviews
Rating 6 - Okay. 77 out of 220 reviews
Rating 4 - Poor. 27 out of 220 reviews
Rating 2 - Terrible. 8 out of 220 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Soo

Liked: Cleanliness, staff & service
Excellent location with most eateries around the hotel within walking distance. Shops
Stayed 1 night in Dec 2025
Verified

8/10 Good

Tan Chong

Liked: Cleanliness, staff & service, amenities
Very good location in the heart of the town with plenty of dining options. The hotel is a little old though.
Stayed 3 nights in Jan 2023
Verified

6/10 Okay

Joe

Liked: Cleanliness, staff & service
Staff was very good, room was ok, but not great for the price.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

SEE KWEE

Liked: Cleanliness, staff & service
Clean room but aged furnitures with hard mattress. Plug points faulty. Location great for foodies.
Stayed 3 nights in Jun 2023
Verified

2/10 Terrible

Yulian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel

Overpriced for poor service and quality. Hotel is dated, smelly, and dirty. The only positive are the location and cold AC.
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Tak Ming

Disliked: Property conditions & facilities
a bit old and need to be renovated
Stayed 4 nights in Nov 2024
Verified

4/10 Poor

Marcus

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pretty old and run down rooms
Stayed 2 nights in Jul 2023
Verified

6/10 Okay

Siu Cheung

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bathroom is dirty. Everything is very old
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suasana lobby hotel & bilik telah di tambah baik banding dari 1 tahun yg lepas....lebih cantik & selesa
Stayed 1 night in Jul 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A free & easy weekend getaway

Best thing about this hotel is its free & spacious on site parking for a hotel located right in the city centre The 2nd best thing is the choice of eateries located within walking distance from the hotel
Stayed 3 nights in May 2022
Verified

8/10 Good

N PUSPHAVALLI

Liked: Cleanliness, room comfort

Plenty of eatery nearby

We stayed 3 nights and the room was comfortable. The aircon was not so cooling on the 1st day, after feedback, it was better. Complimentary breakfast has limited quantity and variety.
Stayed 3 nights in Feb 2020
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Wifi is very poor. Room service can improve. Need to replace necessary items in the hotel such as iron board and iron (very bad condition). Location is good. counter staff is friendly. Breakfast is ok very limited items and staff is not approachable to ask for help.
Stayed 3 nights in Dec 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible experience staying in Red Rock hotel

The hotel is old and in terrible condition. Faulty power sockets, faulty water heater. Bed is very hard. Old thin blankets. Asked for extra pillow but was rejected. Wifi was unstable. Overall uncomfortable stay.
Stayed 3 nights in Dec 2019
Verified

4/10 Poor

utsumi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

次はないかな

朝食時、混んでいた事もありますが、皿、スプーン、フォークといったものが無く、洗い終わったものを直接もらいました。部屋もちょっと汚く最近のバジェットホテルのが快適。このホテルに限らずですが、Webで決済しているにも関わらず、デポジットを取られるのは違和感あります。またね別途ツーリストタックス旅行者税12リンギット取られました。すべて込みとなっていましたが。。。
Stayed 1 night in Dec 2019
Verified

8/10 Good

Teoh

Liked: Cleanliness, staff & service
Very convenient location. Lots of food outlets too.
Stayed 2 nights in Sep 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t waste your money here

Reception didn’t have my booking. When they finally have it, they gave me the wrong room. The correct room was poorly maintained with ants crawling around. Bathtub was badly clogged by a huge chunk of hair which I guess has been left there for eons. Attitude of staff was rude as well. They were uninterested in our requests.
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Verified traveller

So so only.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Das Hotel ist zentral gelegen und alle Sehenswürdigkeiten in George Town schnell erreichbar. Das Personal war sehr freundlich und hilfsbereit. Die Zimmer sind sauber und nett eingerichtet. Flur und Lobby sind schon etwas in die Jahre gekommen aber insgesamt stimmt das Preis-Leistungsverhältnis.
Stayed 3 nights in Jul 2019
Verified

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities

1st & Last

Overall biasa2 sangat dan terlampau biasa bagi sebuah Hotel yang berusia.Jauh dari tempat2 menarik di Georgetown dan perlu naik grab sebab nak elak bawak kereta sendiri akibat jem yg teruk.Hanya banyak tempat makanan Non Muslim di persekitaran hotel,hanya restoren Pelita yang ada itupun 4 blok dari Hotel...Pendek kata,memang takkan mengibap disini lagi dah..sekian
Stayed 1 night in Jul 2019
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bed is hard. I had problem sleeping or resting on bed as I spent about 40% of the time in the room. Hardly able to sleep more than 2 hours at a time. The hotel doesn't provide had towel. . In the middle of the night there's no hot water to take a showet if you needed one. Ammemities & room service is good.
Stayed 2 nights in Jul 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad experience and condition room bad. My wife can’t sleep due to the bed keep on come out sound when she move her body.
Stayed 1 night in Jun 2019
Verified

6/10 Okay

Petrus

Disliked: Amenities, property conditions & facilities
electricity breakdown in the room change of room with a connecting door where you could hear every word next door. swimming pool out of order. breakfast ok windows dirty
Stayed 6 nights in May 2019
Verified

8/10 Good

Kim

Liked: Cleanliness, staff & service
The location is strategic... lots of eatery shops & shopping malls... staffs are friendly. The swimming pool needs to put more effort to maintain it or else it can transform to a garden or gym room or a park.
Stayed 3 nights in May 2019
Verified

8/10 Good

IvyLee

Liked: Staff & service
near to a late night food court/hawker center. very convenience
Stayed 2 nights in Apr 2019
Verified

4/10 Poor

jillybean

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the heart of the hawker areas but recently other hotels have opened as an alternative. The clealiness of the room was a problem. We have stayed here before and it has been tired and dated but acceptable for the price. During our two week stay the toilet was not cleaned even though it was obvious we had been unwell. The glasses and mugs were not changed either. The level of dust aand grime throughout the whole room showed that it had not been properly cleaned long before our check in.
Stayed 14 nights in Mar 2019