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Hotel Equatorial Penang

5.0 star property
Luxury George Town hotel in Bayan Lepas with 5 restaurants

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Photo gallery for Hotel Equatorial Penang

Outdoor pool, free pool cabanas, pool umbrellas
Aerial view
Premium bedding, down duvets, pillow-top beds, minibar
Presidential Suite
Lobby
Reviews
8.6

Excellent

Popular amenities

  • Hot tubHot tubHot tub
  • SpaSpaSpa
  • Pool
  • Breakfast available
  • LaundryLaundryLaundry
  • Restaurant

Explore the area

Map
1 Jalan Bukit Jambul, Bayan Lepas, George Town, Penang, 11900
  • Popular LocationPenang International Sports Arena3 min drive
  • Popular LocationUniversity of Science-Malaysia4 min drive
  • Popular LocationQueensbay Mall6 min drive
  • AirportPenang (PEN-Penang Intl.)14 min drive

Room options

Deluxe Room, 1 King Bed, Pool View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout curtains
  • Golf view
  • Sleeps 4
  • 1 King Bed

Premier Room, 1 King Bed

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds, Pool View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
  • Golf view
  • Sleeps 4
  • 2 Single Beds

Suite (Senator, Main Wing)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds, Pool View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout curtains
  • Golf view
  • Sleeps 4
  • 2 Single Beds

Premier Suite

Highlights

Balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, Pool View (Club Premier King)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
LCD TV
  • Golf view
  • Sleeps 2
  • 1 King Bed

Club Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
LCD TV
  • Sleeps 2
  • 2 Single Beds

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About the area

George Town

A luxury stay in George Town awaits you at Hotel Equatorial Penang. You'll be 2.1 km (1.3 mi) from Penang International Sports Arena and 3.3 km (2 mi) from RECSAM and Institute Pendidikan Guru. Highlights at this family-friendly hotel include 5 restaurants, an outdoor swimming pool and free self-parking. .A day of pampering can include hot stone massages and detox wraps along with aromatherapy and reflexology. The restaurant, nada lama, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Nadaba is the hotel's own bar, serving drinks along with light fare. Enjoy the 2 outdoor tennis courts, gym and Hot tub plus access to a driving range. 19 meeting rooms, a conference centre, and limo/town car service are among the business amenities offered. Plus you'll find free WiFi in public areas, a sauna and a kids' swimming pool. Buffet breakfast is available daily between 6:00 AM and 10:30 AM. There's also the convenience of a free airport shuttle. .Attractions within a 15-minute drive of this 5-property class Bayan Lepas hotel include Queensbay Mall and Penang Hill.

What's nearby

  • Penang International Sports Arena - 3 min drive
  • University of Science-Malaysia - 4 min drive
  • Queensbay Mall - 6 min drive
  • TESCO - 8 min drive
  • Penang Hill - 11 min drive

Getting around

  • Penang Sentral - 28 min drive
  • Penang (PEN-Penang Intl.) - 16 min drive

Restaurants

  • New Cathay Cafe - 4 min drive
  • Double Good Restaurant - 3 min drive
  • Pecel Lele Ibu - 15 min walk
  • The Roost - 7 min walk
  • Kedai Makan Kak Dah - 3 min drive

About this property

Hotel Equatorial Penang

Luxury George Town hotel in Bayan Lepas with 5 restaurants
Hotel Equatorial Penang offers its guests a kids' pool, an outdoor pool, outdoor tennis courts, and Access to hot tub. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

19 meeting rooms and limo/town car service are available. A fitness centre, a sauna, and spa services are also featured at the luxury Hotel Equatorial Penang. A roundtrip airport shuttle at scheduled times and An area shuttle are free. Free self parking is available.

Smoking is allowed in designated areas at this 5-star George Town hotel.

  • 413 guestrooms or units
  • 12 levels
  • 2 buildings
  • 5 dining venues
  • Built in 1989
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hotel Equatorial Penang offers 413 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels.

Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 6 treatment rooms and outdoor treatment areas. Services include hot stone massages, facials, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 5 AM to 6 PM at scheduled times
  • Airport shuttle available during limited hours
  • Free area shuttle
  • Area shuttle
  • Free shopping centre shuttle
  • Limo/town car service
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 55 for adults and MYR 34 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Golden Phoenix
  • Kampachi
  • nada lama
  • nadaba
  • The View

Things to do

  • 18 holes of golf
  • 2 outdoor tennis courts
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Golf carts
  • Golf driving range
  • Gym
  • Optional golf privileges
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting
  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 19 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Free pool cabanas
  • Garden
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Outdoor treatment areas
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 12 floors
  • 2 buildings
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The check-in location differs from the property location; to check in, go to Equator Club Lounge
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Equatorial Penang

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 150.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 55 for adults and from MYR 34 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Equatorial Hotel
Equatorial Hotel Penang
Equatorial Penang
Equatorial Penang Hotel
Hotel Equatorial
Hotel Equatorial Penang
Hotel Penang Equatorial
Penang Equatorial
Penang Equatorial Hotel
Penang Hotel Equatorial
Equatorial Penang Bayan Lepas
Hotel Equatorial Penang Bayan Lepas
Hotel Equatorial Penang George Town
Equatorial Penang George Town
Hotel Equatorial Penang Bayan Lepas
Equatorial Penang Bayan Lepas
Hotel Equatorial Penang Hotel
Hotel Equatorial Penang George Town
Hotel Equatorial Penang Hotel George Town

Frequently asked questions

What is the cancellation policy at Hotel Equatorial Penang?

Hotel Equatorial Penang offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Equatorial Penang?

Yep, Hotel Equatorial Penang has a free self car park.

Are there any beaches close to Hotel Equatorial Penang?

The closest beach to Hotel Equatorial Penang is Ferringgi Beach (15.6 km).

Is there a spa on site at Hotel Equatorial Penang?

There's no onsite spa, but this property does offer services like detox wraps, body scrubs and facials, as well as hot stone massages.

Does Hotel Equatorial Penang have a pool?

Hotel Equatorial Penang has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Hotel Equatorial Penang?

Hotel Equatorial Penang features an outdoor pool, free pool cabanas and 1 hot tub. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Hotel Equatorial Penang a romantic place to stay?

1 hot tub and ocean-view dining, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hotel Equatorial Penang.

Does Hotel Equatorial Penang serve breakfast?

You bet, buffet brekkie is served daily between 6:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Equatorial Penang?

Yep, there's a free airport shuttle that runs from 5 AM - 6 PM at scheduled times.

Is there a bar or restaurant at Hotel Equatorial Penang?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Equatorial Penang?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Equatorial Penang?

No, pets and service animals are not allowed.

Is there a golf course on site at Hotel Equatorial Penang?

There is a golf course next to Hotel Equatorial Penang.

Hotel Equatorial Penang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 198 out of 440 reviews" "
Rating 8 - Good. 176 out of 440 reviews" "
Rating 6 - Okay. 46 out of 440 reviews" "
Rating 4 - Poor. 18 out of 440 reviews" "
Rating 2 - Terrible. 2 out of 440 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

weng joo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Environment is very beautiful and room is very clean
Stayed 2 nights in Jan 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It would great if the management could seriously look into the compliance of wearing a proper outfit to the pool.
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2020

10/10 Excellent

Sab, Kuala Lumpur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb service from the staffs Well maintained Limited Breakfast choice
Stayed 2 nights in Dec 2020

6/10 Okay

Sukhdev Singh

Liked: Cleanliness
Disliked: Staff & service
Disappointed with the stay
Overall it was satisfactory. But for a 5 star hotel, they are really below mark. I think the service providers did their best within their means but there could be lack of proper supervision, management and leadership in this hotel. Rooms were clean, bathroom was clean, but the restaurant service was poor and also during breakfast time. Eg the waiter used his hand during toasting the bread. Also I gave the ice pack (used to store some special medicine while travelling) to be kept in the freezer as there was no freezer in the room. The refrigerator was inadequate to keep the ice pack cold. On the 4th day when I got it back, the ice pack had already melted as they did not put it in the freezer. The instruction that I gave to the Duty Manager (Farish) was not complied with. It was quite shocking. I would not recommend this hotel as a 5 star hotel mainly due to poor service and the attitude of the staff at the front desk who did not show the due care when I complained about the ice pack. I got the answer “the management having meeting”. I expected as least someone from the management should quickly come up to hear my complain when it is fresh. Feedback like this was very useful to the hotel but they lost the opportunity.
Stayed 3 nights in Dec 2020

10/10 Excellent

Tan Nee

Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Want to pamper yourself ?
Definitely the luxury hotel to go to in Penang....for a retreat ! The beautiful Bkt Jambul Golf course is just " next door " and Kampachi at lower ground serves Japanese cuisine choices including the wonderful wagyu beef !
Stayed 1 night in Sep 2020

10/10 Excellent

LogineeK, Kuala Lumpur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great ambiance, excellent breakfast buffet! Helpful staffs, loved the jacuzzi beside the swimming pool. Felt very relaxed .
Stayed 2 nights in Jul 2020

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet is excellent, room service is fast and professional; defenately staying there whenever visiting Penang.
Stayed 7 nights in Feb 2020