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3.8 out of 5

"Obviously staff were looking for tips all the time " More

By a verified traveller on Tue 21 Jan 2020

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Hotel Description

A family-friendly stay in George Town awaits you at Rainbow Paradise Beach Resort. Within a 20-minute stroll, you'll find Floating Mosque of Tanjung Bungah and Tanjung Bungah Beach. Highlights at this beachfront hotel include a restaurant, an outdoor swimming pool, and a poolside bar.

The café, Breeze Cafe, is open for breakfast, lunch, and dinner. Laguna Bay Beach Bar is the hotel's own bar, serving drinks along with lunch and dinner. Spend the day at the beach where you'll find sun loungers, and enjoy the onsite gym and kids' swimming pool. Business amenities include meeting rooms, conference space, and limo/town car service. Added amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. There's also self parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute drive of this 4-star Tanjung Bungah hotel include Gurney Drive and Gurney Plaza.

Deluxe Studio Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$57* Per night/room 26 May - 27 May

Deluxe 1 Bedroom King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe 2 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe 1 Bedroom Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Studio King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Rainbow Paradise Beach Resort ratings based on 21 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Rainbow Paradise Beach Resort

Everyone (9) Couples (4) Family (8)
3 out of 5
Obviously staff were looking for tips all the time

Posted by on 21 Jan. 2020

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Comment from Hotel Management

27 Jan. 2020 by General Manager

Dear Guest Greetings from Rainbow Paradise Beach Resort, We would like to apologize for the inconvenience you encountered in your accommodation during your stay. We would like to request your kind assistance if its possible to further elaborate on your review and comments, so we can further investigate accordingly. We assure you that your feedback will be swiftly handled and looked into in a strict and serious manner. We apologize for any inconvenience that this may have caused you. Thank you again for bringing this issue to our attention—please don’t hesitate to contact with any further concerns. Warm Regards,

3 out of 5
Food is cold , beer is warm all else ok. Room was good but a bit old and the view was fantastic.

Posted by on 10 Jul. 2018

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3 out of 5

Nice enough hotel

Pros: Pool and great restaurants right across the road
Cons: Pulling up the dirty stained, smoke smelling carpet in the corridors of every floor and giving the walls fresh coat of paint.
Location: Easy access to either Georgetown or Batu Ferringhi by Penang Rapid right out front of hotel
Location was good. Good restaurants right across the street. Hotel was good, except for 2 things. The hotel staff with a couple of exceptions need to smile more and not treat customers as a chore. Breakfast was ok. Did the job. Nothing amazing, but they catered for both Western and Asian tastes.

Posted by , from melbourne on 25 Oct. 2016

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3 out of 5

It's a clean hotel although it's old.

Had a lovely & relaxing time! Hotel is so close to the beach. Met other couples who were regulars in this hotel and we became friends! Truly a memorable holiday.

Posted by , from singapore on 6 May 2016

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4 out of 5

Good affordable hotel by the beach

Pros: Nice pleasant room with sea views
Cons: Maintenance/cleaning staff needs to make sure they do their job properly
Location: Great location and not far from amenities
My wife and I are very pleased with our 3-nights stay at this hotel. The only thing that is holding us back from giving 5 stars is the hotel maintenance staff not vacuuming the room even after informing the front desk staff. We had to call up a second time before they finally come to vaccume the room.

Posted by , from Australia on 13 Dec. 2015

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5 out of 5

Posted by , from Australia - SA - Regional SA on 4 Aug. 2014

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2 out of 5
Pros: Good balcony
Cons: Customer service
Location: Uninspiring
Facilities: Old; Value: Unreasonable; Service: Rude, Bad, Awful; Cleanliness: Neat; Waited 4 hours to check in,rude unhelpful staff,cold breakfast buffet,tried to overcharge on departure

Posted by , from Australia - VIC - Melbourne on 14 Jun. 2014

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4 out of 5
Location: Close to everything
Facilities: Everyday; Value: Affordable; Service: Basic; Cleanliness: Hygienic ;

Posted by on 14 Nov. 2013

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4 out of 5
Pros: Beautiful beachside resort
Cons: A bit far from town
Location: Good views
Facilities: Nice ; Value: Affordable;

Posted by , from Australia - QLD - Brisbane on 18 Jul. 2013

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5 out of 5

Posted by , from Australia - QLD - Brisbane on 3 May 2013

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Property Features

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at Rainbow Paradise Beach Resort like an outdoor pool, a children's pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This beach hotel also offers a garden and a terrace. For a fee, parking is available.

  • 295 guestrooms or units
  • 25 levels
  • Meeting rooms
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - surcharge

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Airport shuttle, train station pick-up, cruise terminal shuttle, and ferry terminal shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Rainbow Paradise Beach Resort offers 295 air-conditioned accommodations with safes and complimentary newspapers. Rooms open to balconies. Flat-screen televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. This George Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Private balcony
  • In-room dining (24 hours)
  • Flat-screen television
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Breeze Cafe - Overlooking the pool, this café serves breakfast, lunch, and dinner.

Laguna Bay Beach Bar - Overlooking the ocean, this bar serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Sugar Scoop - This café serves light fare only. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Rainbow Paradise Beach Resort offers transfers from the cruise terminal, ferry terminal, airport, and train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Rainbow Paradise Beach Resort

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Children stay free
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 11
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 60 per vehicle (one-way, maximum occupancy 3)
  • Secured self parking fee: MYR 8.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Paradise Rainbow
  • Rainbow Paradise
  • Rainbow Paradise Beach
  • Rainbow Paradise Beach Penang
  • Rainbow Paradise Beach Resort
  • Rainbow Paradise Beach Resort Penang
  • Rainbow Paradise Resort
  • Paradise Sandy Beach Hotel Tanjung Bungah
  • Paradise Sandy Beach Resort
  • Rainbow Paradise Beach Resort Penang/Tanjung Bungah
  • Rainbow Paradise Beach Resort George Town
  • Rainbow Paradise Beach George Town
  • Rainbow Paradise George Town
  • Rainbow Paradise Beach Resort Hotel
  • Rainbow Paradise Beach Resort George Town
  • Rainbow Paradise Beach Resort Hotel George Town

You should know

  • Pool access available from 8:00 AM to 6:30 PM.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.