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4.8 out of 5

"Staff were very helpful. The coffee lounge was too limited. " More

By a verified traveller on Wed 08 Jun 2022

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Hotel Description

A luxury stay in George Town awaits you at The Prestige Hotel Penang. Within steps you'll find Pinang Peranakan Mansion and SENTRAL College Penang within a short 5-minute stroll. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

The café, The Glasshouse, serves Asian cuisine and is open for breakfast, brunch, lunch, and dinner. Other amenities include free WiFi in public areas, a gym, and coffee/tea in a common area. Buffet breakfast is available daily between 6:30 AM and 11:30 AM.

With a stay at this 4.5-star Downtown George Town hotel, you'll be 11.1 km (6.9 mi) from Penang Hill.

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$135* Per night/room 11 Sep. - 12 Sep.

Deluxe Trio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premier Deluxe

Bed Count 1 King Bed Maximum Occupancy 3 Max

Loft Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Deluxe King

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Prestige Hotel Penang ratings based on 5 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Prestige Hotel Penang

Everyone (4) Couples (1)
5 out of 5
Staff were very helpful. The coffee lounge was too limited.

Posted by on 8 Jun. 2022

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Comment from Hotel Management

13 Jun. 2022 by Melvin Ooi

Dear Brian, Warmest greetings from The Prestige Hotel, Penang. Thank you so much for choosing to stay with us. We are overjoyed to hear that you are pleased with our hospitality and we appreciate you for pointing out areas for us to improve and will continue working on delivering an exceptional guest experience. We hope to see you again

5 out of 5

Posted by on 16 Dec. 2019

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Comment from Hotel Management

18 Dec. 2019 by Zain

Thank you for sharing a wonderful review of your experience and We are looking forward to seeing you again in the near future.

4 out of 5
The hotel was immaculate and the staff were very helpful. Breakfast could certainly be improved westerners like to eat muesli , yoghurt and fruit eg berries. We loved the location,it was quiet but within walking distance of most of what Georgetown offers.

Posted by on 13 Dec. 2019

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Comment from Hotel Management

13 Dec. 2019 by Zain

Thank you for sharing some of your thoughts and stay experiences with us. I will definitely personally look into your highlights together with our head chef for improvement.

5 out of 5
I loved the pool. The toiletries where very good & using the bottles instead of little tubes are a great environmental solution.

Posted by on 25 Oct. 2019

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Comment from Hotel Management

1 Nov. 2019 by Melvin Ooi

Dear Anon, Hello from The Prestige Hotel, It has been our pleasure to welcome you to your prestigious stay here at The Prestige. We are glad that we have exceeded your expectations during your stay with us. Until we meet again, have a pleasant weekend ahead. Thank you. Stay prestigious, Melvin Ooi General Manager

5 out of 5

Posted by on 6 Aug. 2019

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Comment from Hotel Management

6 Aug. 2019 by Melvin Ooi

Dear Anon, Hello from The Prestige Hotel, Thank you for your generous feedback. Please come back and visit us soon. Until then, have a great week ahead. Stay prestigious, Melvin Ooi General Manager

About the The Prestige Hotel Penang

Location 8 Gat Lebuh Gereja, George Town, 10300

Property Features

There's a restaurant on site. WiFi is free in public spaces. The Prestige Hotel Penang offers its guests an outdoor pool and a fitness center. The luxury The Prestige Hotel Penang also features coffee/tea in a common area, concierge services, and dry cleaning/laundry services. Self parking is free. This 4.5-star George Town hotel is smoke free.

  • 162 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

The Prestige Hotel Penang offers 162 air-conditioned accommodations with minibars and laptop-compatible safes. Smart televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Espresso maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:30 AM.

The Glasshouse - This café specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 100.0 per night
  • A tax is imposed by the city: MYR 3 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 45 for adults and MYR 23 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • The Prestige Penang
  • The Prestige Hotel Penang Hotel
  • The Prestige Hotel Penang George Town
  • The Prestige Hotel Penang Hotel George Town

You should know

  • Pool access available from 7:00 AM to 8:00 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.