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The Prestige Hotel Penang

5.0 star property
Luxury hotel with full-service spa and fitness centre

Photo gallery for The Prestige Hotel Penang

Outdoor pool, open 7:00 AM to 8:00 PM, pool loungers
Property preview
Breakfast, lunch, dinner served; Asian cuisine
Building design
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking included
The current price is AU$180
includes taxes & fees
29 Sept - 30 Sept

Explore the area

View map
8 Gat Lebuh Gereja, George Town, 10300
  • Pinang Peranakan Mansion
    ‪1 min walk‬
  • Padang Kota Lama
    ‪5 min walk‬
  • KOMTAR
    ‪2 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Trio

Deluxe Trio

Deluxe Trio

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Private bathroom
Bidet
Hairdryer
Bathrobes
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Twin

1 bedroom, minibar, in-room safe, desk

Deluxe Twin

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Private bathroom
Bidet
Hairdryer
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Loft Suite

Loft Suite

Loft Suite

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Smart TV
Separate bedroom
Private bathroom
Bidet
Hairdryer
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Originals King

1 bedroom, minibar, in-room safe, desk

Originals King

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Private bathroom
Bidet
Hairdryer
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Deluxe

Premier Deluxe

Premier Deluxe

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Private bathroom
Bidet
Hairdryer
Bathrobes
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

1 bedroom, minibar, in-room safe, desk

Deluxe King

9.2 out of 10
Wonderful
(25 reviews)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Private bathroom
Bidet
Hairdryer
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Deluxe King

1 bedroom, minibar, in-room safe, desk

Executive Deluxe King

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Private bathroom
Bidet
Hairdryer
Bathrobes
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Originals Twin

1 bedroom, minibar, in-room safe, desk

Originals Twin

Highlights

Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Private bathroom
Bidet
Hairdryer
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 Large Twin Bed

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About the area

George Town

A luxury stay in George Town awaits you at The Prestige Hotel Penang. You'll find Pinang Peranakan Mansion a few steps away and Fort Cornwallis within a 10-minute stroll. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages and body scrubs along with aromatherapy and mani/pedis. The café, The Glasshouse, serves Asian cuisine and is open for breakfast, brunch, lunch and dinner. TheReserve is the hotel's own bar. Enjoy the gym and pool loungers. Other amenities include free Wi-Fi in public areas and coffee/tea in a common area. Each morning buffet breakfast is served between 6:30 AM and 11:30 AM. There's also the convenience of free self parking. .Sights within a 10-minute walk of this 5-property class Downtown George Town hotel include Padang Kota Lama and Penang State Museum.

What's nearby

  • Pinang Peranakan Mansion - 1 min walk - 0.0 km
  • Fort Cornwallis - 5 min walk - 0.5 km
  • Padang Kota Lama - 5 min walk - 0.5 km
  • Penang State Museum - 7 min walk - 0.6 km
  • KOMTAR - 2 min drive - 2.3 km

Getting around

  • Penang Sentral - 28 min drive
  • Penang (PEN-Penang Intl.) - 28 min drive

Restaurants

  • ‪Norm Micro Roastery - ‬2 min walk
  • ‪Peninsula House - ‬2 min walk
  • ‪Auntie Gaik Lean's Old School Eatery - ‬2 min walk
  • ‪The Glasshouse - ‬2 min walk
  • ‪Saigon Bowl - ‬1 min walk

About this property

The Prestige Hotel Penang

Luxury hotel with full-service spa and fitness centre
The Prestige Hotel Penang offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

The luxury The Prestige Hotel Penang also features a rooftop terrace, coffee/tea in common area, and concierge services. Free self parking is available.

This 5-star George Town hotel is smoke free.

  • 162 guestrooms or units
  • 4 levels
  • Conference rooms
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Corner/local shop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Prestige Hotel Penang offers 162 air-conditioned accommodations with minibars and laptop-compatible safes. Smart televisions are featured in guestrooms. Bathrooms include a shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on request.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and body scrubs. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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JEN Penang Georgetown by Shangri-La

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,009 reviews
The price is AU$139
includes taxes & fees
1 Oct - 2 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: MYR 40 for adults and MYR 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Glasshouse
  • theReserve

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 100.0 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 40 for adults and from MYR 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Prestige Penang
The Prestige Hotel Penang Hotel
The Prestige Hotel Penang George Town
The Prestige Hotel Penang Hotel George Town
The Prestige Hotel Penang a Member of Design Hotels

Frequently asked questions

What is the cancellation policy at The Prestige Hotel Penang?

The Prestige Hotel Penang offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Prestige Hotel Penang?

As of 17 Sept 2025, prices found for a 1-night stay for 2 adults at The Prestige Hotel Penang on 29 Sept 2025 start from AU$178.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Prestige Hotel Penang?

Yep, The Prestige Hotel Penang has a free self car park.

Are there any beaches close to The Prestige Hotel Penang?

The closest beach to The Prestige Hotel Penang is Batu Ferringhi Beach (9.8 km).

Is there a spa on site at The Prestige Hotel Penang?

Yep, there is an onsite spa at The Prestige Hotel Penang. You'll enjoy heaps of services like body scrubs and body treatments, as well as deep-tissue massages.

Does The Prestige Hotel Penang have a pool?

The Prestige Hotel Penang has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 8:00 PM.

Does The Prestige Hotel Penang serve breakfast?

Yeah, buffet breakfast is offered daily between 6:30 AM and 11:30 AM.

Is there a free airport shuttle available at The Prestige Hotel Penang?

No, The Prestige Hotel Penang does not offer an airport shuttle service.

Is there a bar or restaurant at The Prestige Hotel Penang?

Yep, they've got a lounge bar and an onsite restaurant that serves Asian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Prestige Hotel Penang?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Prestige Hotel Penang?

No, pets are not allowed.

Reviews

The Prestige Hotel Penang Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 394 out of 534 reviews
Rating 8 - Good. 105 out of 534 reviews
Rating 6 - Okay. 23 out of 534 reviews
Rating 4 - Poor. 8 out of 534 reviews
Rating 2 - Terrible. 4 out of 534 reviews

Reviews

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed a beautuful room and pool with a great view of the strait for for six nights. Our comfortable king bed, decor, safe drinking water and complementary drinks were much appreciated. We also appreciated the friendly manner and sensible advice from the staff at the lobby counter. Finally, our big thank you to the room housekeeping staff.
Stayed 6 nights in Jul 2025

8/10 Good

Vozza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean, The staffs are very friendly and helpful. room aircon is centralized. We cannot set the temperature and it is very cold in the night when sleeping as the blanket is quite thin. We need to wear extra clothing to sleep.
Stayed 4 nights in Jun 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Downtown and surrounded by cafes and good food options. The staff & service is excellent, they are all willing to go above and beyond to make your stay comfortable. Compact city rooms and very clean
View from pool area
Hotel surroundings
View from pool area
Hotel surroundings
Stayed 2 nights in May 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Enjoyed the cold drinks in the fridge- nice touch. Gave us a late check out. The pool area is nice however some tiles fell off, might need a little upkeep.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Shangjun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 3D2N stay at the Prestige Hotel was marvellous. The hotel is situated at the terminal ferry jetty, well located in George Town, away from the traffic hustling and bustling. Hospitality by the service crew was perfect as they were polite and professional. The hotel amenities were spectacular, well maintained and clean. A special shout out to the 3M filtered water tap which dispensed endless amount of clean, cool filtered water for us to beat the sweltering heat in Penang. Not forgetting the complimentary drinks in the bar and refrigerator too. Do head out to the swimming pool / deck for the amazing sunset too!
Stayed 2 nights in Apr 2025

6/10 Okay

Hiba

Stayed 2 nights in Apr 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a solo female traveller I couldn't recommend this hotel enough. Fabulous location and fantastic hotel
Stayed 4 nights in Apr 2025

10/10 Excellent

Lay See

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jenifer

Travelled with partner
Liked: Amenities, property conditions & facilities
I would come back just for the staff! Everyone was so welcoming from the moment we arrived! Even tho we arrived hours early for check in they had our room ready and welcomed us in. The room was clean full of complementary drinks and snacks. Being our honey moon they set up a lovely decoration and brownie for us to enjoy l. The pool was great with an amazing pool view and clean. Not to mention the great location to walk and see many of the local street art and enjoy delicious food.10/10 would come back again!
Stayed 3 nights in Mar 2025

10/10 Excellent

Andrew

Stayed 4 nights in Mar 2025

8/10 Good

Xinyu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 days 2 nights for my Penang trip. Appreciate the early check-in and anniversary decoration arrangements. Overall, the room was clean and spacious. Probably can improve on the variety of dining options.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rebecca, Grand Terrace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Thel

Stayed 4 nights in Mar 2025

10/10 Excellent

Lilyn Enabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd time staying here and still a charm
Stayed 4 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Soon Heng Terry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Feb 2025

10/10 Excellent

NATHALIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel we were staying at Shangri-La in Batu Feringgi beach and felt it was pretty lack lustre in comparison to other Shangri LA’s so we came to George Town for the night. This hotel from the staff to the beautiful design is top notch it’s probably one of the most beautiful designed hotels I’ve been to and the staff go out of their way. It’s walking distance from most things. We are sad to leave today wishing we are staying here for the rest of the holiday
Stayed 1 night in Feb 2025

10/10 Excellent

Jane, Manhattan Beach

Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Exquisite!

Gorgeous hotel!
Stayed 2 nights in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location. Friendly and welcome staff too.
Stayed 3 nights in Oct 2024

10/10 Excellent

Paul

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

ANGELA Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the very friendly welcome on arrival and all of the Staff were wonderful throughout our stay. We can highly recommend it and it's very convenient for walking to everywhere .
Stayed 7 nights in Jan 2025