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Aparthotel

Century Bay Private Residences

4.0 star property

Photo gallery for Century Bay Private Residences

Outdoor pool, pool loungers
3 bedrooms, minibar, in-room safe, individually furnished
Gym
TV, fireplace, DVD player, ping pong
TV, fireplace, DVD player, ping pong

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Pet-friendly
  • Parking included
The current price is AU$67
includes taxes & fees
5 May - 6 May

Explore the area

View map
5, Lintang Pantai Jerjak, Sungai Nibong, Georgetown, George Town, Penang, 11700
  • Place, University of Science-Malaysia
    ‪15 min walk‬
  • Place, Queensbay Mall
    ‪17 min walk‬
  • Place, RECSAM and Institute Pendidikan Guru
    ‪3 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪11 min drive‬

Room options

View all photos for Executive Suite, 1 Bedroom

3 bedrooms, minibar, in-room safe, individually furnished

Executive Suite, 1 Bedroom

  • Sea view
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

3 bedrooms, minibar, in-room safe, individually furnished

Deluxe Suite, 1 Bedroom

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

3 bedrooms, minibar, in-room safe, individually furnished

Deluxe Suite, 2 Bedrooms

  • Sea view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Suite, 3 Bedrooms

3 bedrooms, minibar, in-room safe, individually furnished

Deluxe Suite, 3 Bedrooms

  • Sea view
  • 3 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Single Bed

View all photos for Executive Suite, 2 Bedrooms

3 bedrooms, minibar, in-room safe, individually furnished

Executive Suite, 2 Bedrooms

  • Sea view
  • 84 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Suite, 3 Bedrooms

3 bedrooms, minibar, in-room safe, individually furnished

Executive Suite, 3 Bedrooms

  • Sea view
  • 84 sq m
  • 3 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Single Bed

About the area

George Town

A family-friendly stay in George Town awaits you at Century Bay Private Residences. You'll be 1.7 km (1.1 mi) from Queensbay Mall and 1.9 km (1.2 mi) from University of Science-Malaysia. Highlights at this Art Deco aparthotel include a restaurant, an outdoor swimming pool and in-room kitchens. .Each apartment is soundproofed and features a TV with satellite channels, along with a washer/dryer, free WiFi and a fireplace. A kitchen comes with a fridge, a stovetop and a dishwasher, making in-room dining convenient, and the minibar provides refreshments. A balcony or patio, a living room and a dining area are also available. Housekeeping is available once per stay. .For a drink, you can stop by the aparthotel's own lounge bar. Enjoy the gym, sauna, kids' swimming pool and pool loungers. 97 square feet (9 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Added amenities include free Wi-Fi in public areas, a free manager's reception and a snack bar/deli. Each morning English breakfast is served between 9:00 AM and 11 AM. There's also free self parking, along with the convenience of an area shuttle. .Within a 15-minute drive of this 4-property class Gelugor aparthotel, attractions include KOMTAR and Gurney Drive.
View more Aparthotels in George TownOpens in a new window

What's nearby

  • University of Science-Malaysia - 15 min walk - 1.3 km
  • Queensbay Mall - 17 min walk - 1.5 km
  • RECSAM and Institute Pendidikan Guru - 3 min drive - 2.3 km
  • Penang Youth and Sports Complex - 4 min drive - 2.7 km
  • Gurney Drive - 15 min drive - 11.4 km

Getting around

  • Penang Sentral - 25 min drive
  • Penang (PEN-Penang Intl.) - 8 min drive

Restaurants

  • ‪Great Taste Cafe 好味来饮食店 - ‬8 min walk
  • ‪Jeruk Madu Pak Ali Sg Nibong - ‬6 min walk
  • ‪D'kulim Satay - ‬6 min walk
  • ‪辉记大排档 - ‬8 min walk
  • ‪Kafe Bao Li Kopitiam - ‬8 min walk

About this property

Century Bay Private Residences

Century Bay Private Residences offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this aparthotel measures 97 square feet (9 square metres) and includes a conference centre. A library, a terrace, and barbecue grills are also featured at the family-friendly Century Bay Private Residences. An area shuttle within 5 kilometres and a shopping centre shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star George Town aparthotel.

  • 1 building
  • 84 guestrooms or units
  • 15 levels
  • Conference rooms
  • 97 sq ft of conference space
  • 9 sq. m of conference space
  • Built in 2000
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Century Bay Private Residences offers 84 air-conditioned accommodations, which are accessible via exterior corridors, and features fireplaces and washers/dryers. Rooms open to balconies or patios. Each accommodation is individually furnished. Televisions come with premium satellite channels and DVD players. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, separate dining areas and kitchenware and utensils. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include minibars and coffee/tea makers. Housekeeping is offered on a daily basis and microwaves can be requested. Housekeeping is provided once per stay.

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Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 5 kilometres
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Car recommended
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children's books
  • Children's games
  • Children's pool
  • Outlet covers
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Rice cooker
  • Toaster

Dining

  • Daily English breakfast available 9:00 AM to 11 AM for a fee: MYR 15 for adults and MYR 12 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Limited room service
  • Minibar
  • Snack bar/deli

Bedrooms

  • 3 bedrooms
  • Bedsheets provided
  • Rollaway/extra bed: MYR 50 per night

Bathroom

  • 1 private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Fireplace
  • Living room
  • Separate dining area

Entertainment

  • Books
  • DVD player
  • Library
  • TV in common areas
  • TV with premium satellite channels

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace
  • Yard

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • 24-hour business centre
  • Computer station
  • Conference centre (97 square foot of space)
  • Desk
  • Meeting rooms

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Pet friendly
  • Pets stay free

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Front entrance ramp
  • Lift (122 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free grocery shopping service
  • Free newspapers in lobby
  • Grocery/convenience store
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Wedding services

Location highlights

  • In a business district
  • Near the airport
  • Near the sea

Things to do

  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Gym
  • Outdoor pickleball court
  • Table tennis
  • Golf lessons nearby
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Mosquito nets
  • Fire extinguisher

General

  • 1 building
  • 15 floors
  • 84 units
  • Access via exterior corridors
  • Art Deco architecture
  • Banquet hall
  • Built in 2000
  • Garden
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 90

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
The check-in location differs from the property location; go to: [Check in and key collection from our reception at level 2]
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 50.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 300.00 per stay
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately MYR 15 for adults and from MYR 12 for children
  • Late check-out fee: MYR 90 (subject to availability)
  • Rollaway bed fee: MYR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and over, and the test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 14 days prior to check-in.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Century Bay Private Residences Aparthotel Penang
Century Bay Private Residences Aparthotel
Century Bay Private Residences Penang
Century Bay Private Residences
Century Bay Service Hotel Penang Island
Century Bay Private Residences Aparthotel George Town
Century Bay Private Residences George Town
Century Private Resinces
Century Bay Private Residences Aparthotel
Century Bay Private Residences George Town
Century Bay Private Residences Aparthotel George Town

Frequently asked questions

What is the cancellation policy at Century Bay Private Residences?

Century Bay Private Residences offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Century Bay Private Residences?

As of 30 Apr 2026, prices found for a 1-night stay for 2 adults at Century Bay Private Residences on 5 May 2026 start from AU$67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Century Bay Private Residences?

Yep, Century Bay Private Residences has a free self car park.

Are there any beaches close to Century Bay Private Residences?

The closest beach to Century Bay Private Residences is Batu Ferringhi Beach (14.9 km).

Does Century Bay Private Residences have a pool?

Century Bay Private Residences has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Century Bay Private Residences?

This property features an outdoor pool, as well as a fireplace and a private yard.

What makes Century Bay Private Residences a romantic place to stay?

A lounge bar, plus fireplaces in the guestrooms, help set the scene for a romantic weekend at Century Bay Private Residences.

Is Century Bay Private Residences family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as children's books in the guestrooms, it's no surprise that Century Bay Private Residences is a hit with families.

Does Century Bay Private Residences serve breakfast?

Sure does, English brekkie is available daily between 9:00 AM and 11 AM.

Is there a free airport shuttle available at Century Bay Private Residences?

No, Century Bay Private Residences does not offer an airport shuttle service.

Is there a bar or restaurant at Century Bay Private Residences?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Century Bay Private Residences?

Check-in begins at 2 PM. Check-out time is noon.

Century Bay Private Residences Reviews

Reviews

6.6
Rating 10 - Excellent. 35 out of 217 reviews
Rating 8 - Good. 70 out of 217 reviews
Rating 6 - Okay. 59 out of 217 reviews
Rating 4 - Poor. 30 out of 217 reviews
Rating 2 - Terrible. 23 out of 217 reviews

6.4/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Adnan

Liked: Cleanliness, amenities, property conditions & facilities
Very good residential building. nothing around the properly except a small grocery shop. Great view and great amenities.
Stayed 7 nights in May 2024

8/10 Good

Christian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property gives a great bang for your buck. The price is wonderful for a three bedroom two bath apartment with a pool, gym and other games like ping-pong and pool. Staff are helpful, friendly and responsive. The apartments are comfortable and the AC is fantastic! You won't be hot in these apartments. The rooms were clean and included a washer and area for drying clothes. Cleaning service is available when requested. No cable television but they are connected to internet so you can watch whatever service you use such as Netflix, Prime Video or Youtube. The kitchen has basic items in it and a microwave. Water is available on another floor or for a small fee you can buy a water bottle for a provided dispenser. Breakfast is available but not plentiful and not that great. But, free snacks are available any time. The condition of equipment in the gym, pool table and ping pong table are poor and available bicycles. They are not maintained and some things are falling apart. The building is old and the walls are not painted and kept nice. There seems to be no budget for maintenance. Windows in the apartments are old and don't seal well, letting in the heat from the outside. Overall, however, this is a comfortable and friendly place to stay. It is a great value for the money.
Stayed 5 nights in Mar 2024

8/10 Good

SHAZIA, Reading

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
This property isn't luxurious but their customer service is very good. This is perfect for a comfortable sleep only. They have a pool, sauna, gym but they're basic too. No regrets on my part of booking this.
Stayed 2 nights in Dec 2023

6/10 Okay

Mohd Fauzi

Stayed 2 nights in Jan 2022

6/10 Okay

Ai Ling

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

FONG MAN

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

2/10 Terrible

ELLE

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The worst apartment so called suite i ever stayed with my family. Its so dirty, the smell of old apartment. The plate is dirty.. The bathtub we need to clean ourself because its too dirty. Most of the things inside the apartment need to change. Oven kettle toaster the condition is too bad too dirty! Eventho we are not using it. Not worth for money.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice appartment for big family with full air-conditioned and the pool was good, have many leisure like pool table and gym. The view my room upfront the pinang brecht and the sea.
Stayed 1 night in Dec 2020

6/10 Okay

Kathy

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
Room Cleaning and room Service
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
I get free upgrade to 2bedded room suite. Actually everything is good. Soft pillow and bed, got washing machine, refrigerator, sofa, tv, cutleries, kettle. BUT its too dusty! I can see the pile of dust everywhere. Dead cockroach too. I have to clean the rooms myself. Been requesting for room service but no action taken. And the toilet seat is broken 😅 I wish the rooms have been cleaner, it would be perfect!
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terible hotel, dusty hotel, old outdated, need refurbished, like haunted hotel, bathroom a lot stain, mattress is broken, not a good place to stay, request for towel take 2 hours to reach, when check out give wrong deposit to other unit, make me wait more than 30min to settle check out. Bad management. All need change.
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I stay 7 night just 3 day with cleaning,so many ants,cleaning fee 70RM,so sad
Stayed 7 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The unit was old, bathrooms were not in the best conditions. Yes, we got a whole unit to ourselves : a double room, living room, kitchen and bathrooms. But they were not in their glossy conditions (and dusty in many places). Hence, with the same amount of money, I'd suggest to get elsewhere that offers just a room; a clean and nice one (if you dont need the living room and kitchen). The first unit that we were offered has a musty, old building kind of smell. We asked for a change but they said all units are the same. (Fortunately) the light in the bedroom was not working and they were not able to fix it, hence we were offered a change. The second unit was slightly better as it did not have the musty smell. But in terms of conditions and furniture-age, i think they are equally old.
Stayed 1 night in Oct 2019

10/10 Excellent

Muhammad, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for family.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, pool etc. Breakfast buffet was a huge let down however. Poor staff were very overwhelmed
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel definitely is NOT a 4-star resort as posted by hotels.com!! We stayed at 2-bedroom suite 604 and 1-bedroom suite 607. Both suites are terribly dirty and run down! Hair found in the master bathroom bath tub. No shower curtain or door in all bathrooms. Shower heads are half functioning with water spread over the tub and wet bathroom floor. Molds are all around the bathtub and the vanity sinks! Stove and fridge are extremely old and run down. Molds also found along the baseboard along the wall in the living room as well. It was a terrible experience for us. We will never return to this place again!!
Stayed 1 night in Sep 2019

8/10 Good

annie

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

good location

dusty
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities
It is quiet but no towel,we were caught in the rain,so cold,wanted to take a hot bath,realised no towel,had to wear the wet clothes to go down and take towel,cos called but nobody answwres
Stayed 1 night in Aug 2019

8/10 Good

Ketan

Liked: Staff & service
Disliked: Property conditions & facilities
Location Suitable for business trip, not so suitable for family trip
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No comments
Stayed 2 nights in Aug 2019

6/10 Okay

Chang

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good service. Don't stay here.
Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Old furniture, forgot to provide towel, cafe service not having good choice of food
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service
Service is worse. I messaged one Susan 3 times, but she never replies. Lift was not in good working condition. A few other guests also complaints on the bad service. Property has no real problem, but service is worse than our previous visit. Guest needs to go down to ask for service.
Stayed 1 night in Aug 2019