ALH Group - accommodation in Fraser Coast

We stayed at the Mantra for two nights. We found our apartment clean, fresh with sufficient amenities and supplies. The kitchen was very well appointed with microwave, oven, every necessary everyday appliance and serving facilities. The lounge and balcony were pleasant and comfortable, and local news was easily accessible. We found reception staff very ordinary in their approach - for instance, my husband has a condition where extra pillows help alleviate his pain, a staff member told us they couldn't supply more than were in the room on arrival. A sad pity! Also, if a family with children - the bathroom is O.K. with bath and shower, and also washing machine and dryer. However, for an older person the bathroom is a potential disaster area. The shower is not a walk-in, but within the confines of the bath which means to use it one has to be able to negotiate getting into the bath before accessing the shower. There were no non-slip shower mats, or grab rail close to the shower, and was once again impossible for my husband. He went for two days without a shower and I (although I have had 2 knee replacements) had to negotiate a 'steeple chase' to get into the shower, and then no shower mat, or shower grab rail to stop a potential fall. I would advise any older person to check this issue if booking with the Mantra. Overall our stay was pleasant. I think staff could have done better, and any upgrades should review shower access and safety for ALL ages of visitors!

Had a lovely short stay here.

We stayed over the pool - the balcony was a great place to relax. Room clean, quiet and comfortable. Staff were very helpful offering late checkout too.