The hotel is located in Franz Josef. It is not a big town, so you can walk everywhere. The hotel staff were helpful and courteous. Our bar fridge was not working when we arrived but they had the problem sorted out the next day.
The hotel is beautiful, clean and the rooms are so comfortable and provide a luxury stay. Mel the Maori warrior was amazing, not only did he get us on a helicopter once our hike got cancelled but he made the experience wonderful. Unfortunately the food in the restaurant was terrible and we weren't the only ones to think so. Such a let down for a great hotel stay.
Double room with ensuite. Very clean, comfy and nice and warm. Breakfast provided was very simple, cereal and toast, but was enough to get us going for the day!
The fresh free soup everyday was delicious!!
Stay in our Franz Josef Glacier hotels and explore this amazing glacier. Some 140 glaciers flow from the Southern Alps, but of these only two (the Franz Josef and Fox Glaciers) penetrate as far as the lower rainforests.
Few sights equal the spectacle of these giant tongues of ice grinding down through temperate rainforest to just 250 metres above sea level (this is the only place outside Argentina where this occurs). Visitors are often surprised to find such a warm/mild climate in Franz Josef (due to the moderating effect of the sea and rainforests), given the proximity of the glaciers and the highest peaks of the Southern Alps only a few kilometres from the township.
There are many tours and activities to be enjoyed, while staying in our Franz Josef Glacier hotels. Two guiding companies offer a variety of guided glacier walks & climbing experiences, to suit all ages and abilities. Heli-hikes and scenic flights with or without snow landings are also available. Other activities include a variety of rafting experiences, white heron sanctuary tours, rainforest and coastal walks. Franz Josef township offers a range of quality accommodation, hotels, cafés, arts & craft retail, a general store and service station for motoring needs.