All 17 cabins feature flat-screen TVs with satellite channels, and you can enjoy coffee/tea makers, portable fans, and hair dryers. In-room dining is easy with amenities like refrigerators, microwaves, and room service. You'll find nice touches like hydromassage showerheads and free toiletries to enhance your stay.
This property has free WiFi in public areas, a terrace, and a garden. Other amenities include tour/ticket assistance and a front-desk safe. Continental breakfast is available daily between 8:00 AM and 11:00 AM. There's also the convenience of free self parking.
With a stay at this 4-star Franz Josef Glacier property, you'll be 9.1 km (5.7 mi) from Franz Josef Glacier.
17 Jul. 2020 by Cindy
Hi Anonymous, Thank you for sharing your experience about your recent stay with us. We are delighted to read that you are happy with the accommodation and facilites. With regards to the wifi, we are hard to get fast speed internet and only get ADSL due to the location itself. but we still have good mobile reception around if you need to do some urgent work online. Hope you have a good day in Franz Josef.
20 Feb. 2020 by Cindy
Hi Anonymous, Thanks for your positive review. Hope you enjoyed your journey in New Zealand.
4 Feb. 2020 by Cindy
Good Afternoon Limowrecker, Thank you for sharing the review regarding your current stay. Apologies for the smell of the cabin, but I can't find your reservation under name "limowrecker" and can't figure out which room you actually stay in. We haven't received any comments about the smell before and not sure why it happen. With regards the cleaning fee, we actually never charge guests cleaning fee unless it's rediculous dirty. Everytime we will re-polish and re-check all the cutleris, plates, cups etc during the cleaning process. Hope you have a good journey in New Zealand
4 Feb. 2020 by Cindy
Hi Anonymous, Thank you for sharing your recent review. Apologies for all inconvience during your stay. Since you left the comment under Anonymous, we can't find out which room you actually mentioned about. Kindly noted that we should have inspected all the rooms after clean and vaccum. I will share the comment with my housekeeping team and we will take more care about the cleaning process.
14 Jan. 2020 by Cindy
Hi Anonymous, Thank you for sharing your review about your recent stay. We are appreciated to read that you have enjoyed your stay. Hope you enjoyed your rest of journey in New Zealand.
18 Nov. 2019 by Cindy
Good Afternoon Anonymous, Thank you for sharing your review. Since you left the comment by Anonymous, it's bit hard to find out which room you have been stayed before. However, we provide daily room service to each in-house guest. With regards to our room service, we will top up the tea/coffee section, change the rubbish bag and change the towel if they were left on the floor. Apologies for the WIFI issue. But we are based on the rural location and have been through the bad weather. I will share your review with our team and put all in consideration for any future improvement. We hope you have a good journey in New Zealand.
31 Aug. 2019 by Cindy
Hi Anonymous, Thank you for your review.
Jag Escape Franz Alpine Retreat offers its guests a terrace, tour/ticket assistance, and a garden. WiFi is free in public spaces. Self parking is free. Smoking is allowed in designated areas at this 4-star Franz Josef Glacier cabin.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Jag Escape Franz Alpine Retreat offers 17 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Refrigerators and microwaves are provided. Bathrooms include showers with hydromassage showerheads, and complimentary toiletries. This Franz Josef Glacier cabin provides complimentary wireless Internet access. 21-inch flat-screen televisions come with satellite channels. Housekeeping is offered daily and irons/ironing boards can be requested.
For a fee, guests can enjoy continental breakfast daily from 8:00 AM to 11:00 AM.
Room service is available.
Special check-in instructions:
The front desk is open daily from 8:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.