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4.4 out of 5

"Nice staff and awesome ambience " More

By a verified traveller on Mon 28 Feb 2022

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Hotel Description

Scenic Hotel Franz Josef Glacier places you steps from Te Wahipounamu and within a short 5-minute stroll of Westcoast Wildlife Centre. Highlights at this hotel include 2 restaurants, free self parking, and a bar/lounge.

The restaurant, Canavans Restaurant, is open for breakfast and dinner. Moa Bar is the hotel's own bar. Added amenities include free WiFi in public areas, a coffee shop/cafe, and laundry facilities. There's also the convenience of an area shuttle.

Places within a 5-minute walk of this 4-star Franz Josef Glacier hotel include Waiho Hot Tubs and Glacier Hot Pools.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$185* Per night/room 8 Dec. - 9 Dec.

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Twin KS

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Triple Room, 3 Single Beds

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Superior Twin QQ

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Scenic Hotel Franz Josef Glacier ratings based on 97 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Scenic Hotel Franz Josef Glacier

Everyone (33) Couples (42) Family (22)
5 out of 5
Nice staff and awesome ambience

Posted by on 28 Feb. 2022

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Comment from Hotel Management

28 Feb. 2022 by Brad

Kia ora Phil Thankyou for your feedback, we value your business and we hope to see more kiwis like yourself on the Coast, the Coast is an 'Epic Journey' and Glacier Country is an awesome place to unwind and enjoy the best nature has to offer. Ngā mihi nui, Brad Watts General Manger Edit Remove

4 out of 5
Very easy access and central to all activities.

Posted by on 18 Jan. 2022

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Comment from Hotel Management

18 Jan. 2022 by Brad

Kia ora Wayne Thankyou for your feedback, we value your business and we hope to see more kiwis like yourself on the Coast during the summer, the Coast is an 'Epic Journey' and Glacier Country is an awesome place to unwind and enjoy the best nature has to offer. Ngā mihi nui, Brad Watts General Manger

2 out of 5
Rooms were outdated. No flexibility in changing rooms. Half of resort closed.

Posted by on 6 Jan. 2022

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Comment from Hotel Management

7 Jan. 2022 by 'Brad

Kia ora Larisa Thankyou for you feedback, sorry to learn you didn't enjoy your stay with us, the Covid pandemic has devastated our industry and its been a real challenge to find staff willing to work hence why we are not able to open up all our rooms. We value your business and we hope to see more kiwis like yourself on the Coast this summer. The Coast is an 'Epic Journey' and Glacier Country is an awesome place to unwind and enjoy the best nature has to offer. Ngā mihi nui, Brad Watts General Manger

5 out of 5
Friendly staffs

Posted by on 31 Dec. 2021

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Comment from Hotel Management

3 Jan. 2022 by Brad

Kia ora Thankyou for your feedback, we value your business and we hope to see more kiwis like yourself on the Coast this summer, The Coast is an 'Epic Journey' and Glacier Country is an awesome place to unwind and enjoy the best nature has to offer. Ngā mihi nui, Brad Watts General Manger

4 out of 5
no

Posted by on 1 Nov. 2021

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Comment from Hotel Management

2 Nov. 2021 by Lahiru

Hi Morgan, Thank you for the good rating. We will be looking forward to welcome you back ! Warm regards, Lahiru

5 out of 5
Staff were friendly. Was very clean. Not enough car parking, sometimes had to park on the street.

Posted by on 4 Apr. 2021

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4 out of 5
Beautiful setting, relaxed environment. Excellent place to stay while taking part in adventures in the area.

Posted by on 20 Mar. 2021

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5 out of 5
Great black out curtains. Very quiet and peace. Spacious room and a great welcome from front of desk.

Posted by , from Tauranga, NZ on 9 Jan. 2021

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Comment from Hotel Management

1 Mar. 2021 by Alexander Tschampel

Kia Ora Mandy, Thank you for providing feedback. I am pleased to hear that you have enjoyed your stay with us. Nga mihi nui, Alexander Tschampel General Manager Scenic hotel Franz Josef Glacier

5 out of 5

Posted by on 30 Dec. 2020

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5 out of 5
Great location on main highway, short walk to restaurants. Spacious rooms, bedroom & bathroom. Staff were friendly and helpful

Posted by , from Auckland on 22 Sep. 2020

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Comment from Hotel Management

25 Sep. 2020 by Louise Hollis

Kia Ora Tanya Thank you for taking the time to review your stay with us I am delighted to read that you enjoyed yours stay with us Kind Regards Louise Hollis Front Office Manager

Property Features

There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The eco-friendly Scenic Hotel Franz Josef Glacier also features tour/ticket assistance, laundry facilities, and a front desk safe. Free self parking is available. Smoking is allowed in designated areas at this 4-star Franz Josef Glacier hotel.

  • 130 guestrooms or units
  • 2 dining venues
  • Childcare (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

Scenic Hotel Franz Josef Glacier offers 130 accommodations with hair dryers and complimentary toiletries. This Franz Josef Glacier hotel provides complimentary wireless Internet access. Refrigerators and minibars are provided. Bathrooms include showers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.

  • Minibar
  • Television
  • Refrigerator
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Desk
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Canavans Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Moa Bar - Onsite bar.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • No rollaway/extra beds available
  • No lifts
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Franz Josef Glacier Hotel
  • Franz Josef Glacier Scenic Hotel
  • Hotel Franz Josef Glacier
  • Hotel Scenic Franz Josef Glacier
  • Scenic Franz Josef Glacier
  • Scenic Franz Josef Glacier Hotel
  • Scenic Hotel Franz Josef Glacier
  • Scenic Franz Josef Glacier
  • Scenic Hotel Franz Josef Glacier Hotel
  • Scenic Hotel Franz Josef Glacier Franz Josef Glacier
  • Scenic Hotel Franz Josef Glacier Hotel Franz Josef Glacier

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.