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4.7 out of 5

"Fantastic hosts – very friendly and helpful. Extremely clean rooms with modern décor and furnishings. Great communication, so nice to receive an emai ... " More

By a verified traveller on Thu 01 Jul 2021

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Hotel Description

The Terrace puts you in the heart of Franz Josef Glacier, within steps of Te Wahipounamu and Westcoast Wildlife Centre. Highlights at this motel include a restaurant and in-room free WiFi.

You can enjoy LCD TVs with satellite channels, and all 11 rooms feature sitting areas, coffee/tea makers, and free local calls. In-room dining is easy with amenities like refrigerators and room service. Additionally, hair dryers, irons/ironing boards, and free toiletries are available.

This smoke-free motel offers free WiFi in public areas, a garden, and barbecue grills. Added amenities include laundry facilities, express check-out, and tour/ticket assistance. There's also the convenience of free self parking.

Sights within a 10-minute walk of this 4-star Franz Josef Glacier motel include Glacier Hot Pools and Our Lady of the Alps.

King Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$105* Per night/room 29 Nov. - 30 Nov.

Super King Studio with Kitchen

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Apartment, 2 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Standard Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Studio, Kitchen

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, Kitchen, Mountain View

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Terrace ratings based on 47 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Terrace

Everyone (24) Couples (6) Family (16)
5 out of 5
Fantastic hosts – very friendly and helpful. Extremely clean rooms with modern décor and furnishings. Great communication, so nice to receive an email from the motel after booking and also a couple of days prior to our arrival pointing out places of interest along the way to Franz Josef. Perfect location, close walking distance to restaurants/cafes and attractions (helicopter scenic tours, wildlife centre etc) Will definitely stay here again – Highly recommended.

Posted by on 1 Jul. 2021

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5 out of 5
The staff were friendly and helpful. The room was lovely and clean, nice big bathroom.

Posted by on 3 Apr. 2021

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5 out of 5
Quality and presentation of motel was excellent. Close to local restaurants.

Posted by on 9 Jan. 2021

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5 out of 5

Posted by on 22 Mar. 2020

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5 out of 5

Posted by on 24 Jan. 2020

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5 out of 5
Amazingly friendly staff who made you feel welcomed, complimentary glow worm tour at night was an added bonus we enjoyed. Room was large, well appointed, clean. So conveniently located near absolutely everything.

Posted by on 17 Jan. 2020

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5 out of 5
Easy walk into town, great views. Friendly staff & discounts available at some attractions. 2 bedroom apartment is spacious, esp the living area. Undercover parking outside for 2 bedroom apartment. Also has a BBQ available for use.

Posted by on 22 Oct. 2019

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5 out of 5
Hotel owner was very helpful in sorting out minor hiccup.

Posted by on 12 Oct. 2019

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5 out of 5
Clean, spacious, well appointed. Close to all bars and restaurants. Cosy heater in room. Water pressure in shower was terrible. Had to stand under water for half an hour to get soap off.

Posted by on 20 Sep. 2019

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4 out of 5

Posted by on 11 Sep. 2019

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Property Features

There's a restaurant on site. WiFi is free in public spaces. Tour/ticket assistance, barbecue grills, and a garden are also featured at The Terrace. Self parking is free. This 4-star Franz Josef Glacier motel is smoke free.

  • 11 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

The Terrace offers 11 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 32-inch LCD televisions come with satellite channels. This Franz Josef Glacier motel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Sitting area
  • In-room dining
  • LCD television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board

Food & Drink

The Terrace has a restaurant on site.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 8 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 8 AM - 8 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 25.0 per night.
  • Cribs (infant beds) are available for NZD 25.0 per stay.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on hotel policy.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts major credit cards, Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No lifts
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Mobile key entry is not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: NZD 25.0 per stay
  • Rollaway bed fee: NZD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Terrace Franz Josef Glacier
  • Terrace Motel Franz Josef Glacier
  • Terrace Motel
  • The Terrace Motel
  • The Terrace Franz Josef Glacier
  • The Terrace Motel Franz Josef Glacier

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.