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4.6 out of 5

"The hotel is beautiful, clean and the rooms are so comfortable and provide a luxury stay. Mel the Maori warrior was amazing, not only did he get us on ... " More

By a verified traveller on Tue 05 Jan 2016

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Hotel Description

A luxury stay in Franz Josef Glacier awaits you at Te Waonui Forest Retreat. Within steps you'll find Te Wahipounamu and Glacier Hot Pools within a short 5-minute stroll. Highlights at this hotel include in-room free WiFi, balconies, and LCD TVs.

All 100 rooms feature MP3 docks, satellite TV, and separate bathtubs and showers. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Nice touches to enhance your stay include soaking tubs and bathrobes, while premium bedding and pillow menus invite a good night's rest. Coffee/tea makers, safes, and hair dryers are also available.

A day of pampering at Amaia Luxury Spa can include deep-tissue massages, body scrubs, and facials along with aromatherapy and reflexology. The hotel's own bar/lounge is a nice place to enjoy a drink. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. There's also the convenience of free valet parking.

With a stay at this 5-star Franz Josef Glacier hotel, you'll be 4.7 km (2.9 mi) from Franz Josef Glacier.

Deluxe Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$499* Per night/room 21 Jan. - 22 Jan.

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Te Waonui Forest Retreat ratings based on 7 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Te Waonui Forest Retreat

Everyone (1) Couples (6)
4 out of 5
The hotel is beautiful, clean and the rooms are so comfortable and provide a luxury stay. Mel the Maori warrior was amazing, not only did he get us on a helicopter once our hike got cancelled but he made the experience wonderful. Unfortunately the food in the restaurant was terrible and we weren't the only ones to think so. Such a let down for a great hotel stay.

Posted by , from Perth, WA on 5 Jan. 2016

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5 out of 5
Pros: Absolutely adored the day spa!
Cons: I disliked the shower over bath
Facilities: Distinctive; Service: Phenomenal; Cleanliness: Immaculate; Easy walking distance to helicopter rides/ tours

Posted by , from Australia - NSW - Regional NSW on 14 Jan. 2014

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5 out of 5
Pros: The whole experience was perfect
Cons: Nothing
Location: Perfect
Facilities: Top of the line; Value: Great deal; Service: Flawless; Cleanliness: Immaculate; it was a magical experience

Posted by , from Australia - VIC - Melbourne on 18 Apr. 2013

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4 out of 5
Pros: Location
Cons: Over the top service
Location: Outstanding
Facilities: Nice ; Value: Moderate; Service: Tardy; Cleanliness: Immaculate; the town of franz josef is extremely pretty

Posted by , from Australia - VIC - Melbourne on 29 Jan. 2013

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4 out of 5
Pros: Luxurious bedrooms and bathrooms.
Cons: It is a little overpriced.
Location: Tranquil
Facilities: Distinctive; Value: Expensive!; Service: Professional; Cleanliness: Faultless; it is a lovely, tranquil place to unwind.

Posted by , from New Zealand - Manawatu on 9 Jan. 2013

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5 out of 5
Pros: Relaxing and opulent
Cons: None
The 5 course degustation is worth a try. Delicious.

Posted by , from Australia - NSW - Sydney on 5 Jan. 2013

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5 out of 5
Pros: Staff & setting was great & rooms excellant, Restaurant had a great 5 course dinner
Cons: Restaurant setting a little souelless with small guest numbers
Location: Outstanding
Facilities: Top of the line; Value: Affordable; Service: Remarkable; Cleanliness: Immaculate; Guest Bar/Lounge interesting spaces

Posted by on 23 Oct. 2012

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Property Features

Te Waonui Forest Retreat offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The luxury Te Waonui Forest Retreat also features tour/ticket assistance, a garden, and concierge services. Free valet parking is available. This 5-star Franz Josef Glacier hotel is smoke free.

  • 100 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Airport: Auckland Intl. Airport (AKL) (1,273.4 km / 791.3 mi)
  • Parking: Free valet parking

Room Amenities

Te Waonui Forest Retreat offers 100 air-conditioned accommodations with MP3 docking stations and minibars. Rooms open to balconies or patios. Beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers. This Franz Josef Glacier hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

  • Private balcony or patio
  • Deep soaking tub
  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Canopy Restaurant - Onsite fine-dining restaurant. Guests can enjoy drinks at the bar.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No lifts
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Te Waonui
  • Te Waonui Forest
  • Te Waonui Forest Retreat
  • Te Waonui Forest Retreat Franz Josef Glacier
  • Te Waonui Forest Retreat Fran
  • Te Waonui Forest Retreat Hotel Franz Josef Glacier
  • Te Waonui Retreat
  • Waonui Forest Retreat
  • Te Waonui Forest Retreat Hotel
  • Te Waonui Forest Retreat Franz Josef Glacier
  • Te Waonui Forest Retreat Hotel Franz Josef Glacier

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This Hotel property is rated 5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.