See all properties
Save

Holiday Inn Chicago Northwest-Elgin by IHG

3.0 star property
Hotel with 2 restaurants, in the vicinity of Hemmens Cultural Center

Photo gallery for Holiday Inn Chicago Northwest-Elgin by IHG

Exterior
Exterior
Standard Room
Indoor pool, pool loungers
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
The current price is AU$197
includes taxes & fees
15 June - 16 June

Explore the area

Map
495 Airport Rd, Elgin, IL, 60123
  • Hemmens Cultural Center
    ‪5 min drive‬
  • Santa's Village
    ‪6 min drive‬
  • Grand Victoria Casino
    ‪6 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪31 min drive‬

Room options

View all photos for Suite, 1 King Bed, Mobility Accessible (Communications)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Mobility Accessible (Communications)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed - double
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Walk-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed (Walk-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed - double
  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible Bathtub (Mobility)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Shower/bath combination
Hairdryer
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Shower/bath combination
Hairdryer
  • 36 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Shower/bath combination
Hairdryer
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Transfer Shower (Mobility)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Transfer Shower (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Shower/bath combination
Hairdryer
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed - double
Shower/bath combination
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Roll-in Shower (Communications)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Roll-in Shower (Communications)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Shower/bath combination
Hairdryer
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed - double
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed - double
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Shower/bath combination
Hairdryer
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Roll-in Shower (Communications Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Roll-in Shower (Communications Accessible)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed - double
  • 51 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Shower/bath combination
Hairdryer
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

You may also like

Ad
Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Extended Stay America Suites Chicago Elgin West Dundee

West Dundee
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
3.2 out of 5, 369 reviews
The price is AU$114
includes taxes & fees
16 June - 17 June
Extended Stay America Suites Chicago Elgin West Dundee

About the area

Elgin

At Holiday Inn Chicago Northwest-Elgin by IHG, you'll be 4.8 km (3 mi) from Hemmens Cultural Center and 6.2 km (3.8 mi) from Grand Victoria Casino. Highlights at this hotel include 2 restaurants, an indoor swimming pool and free self-parking. .Bennigans serves American cuisine and is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym, Hot tub and pool loungers. 9688 square feet (900 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available at weekends between 7:00 AM and 10:30 AM. .Sights within a 10-minute drive of this 3-property class Elgin hotel include Santa's Village and Arboretum of South Barrington.

What's nearby

  • Hemmens Cultural Center - 5 min drive - 4.5 km
  • Santa's Village - 6 min drive - 7.4 km
  • Grand Victoria Casino - 6 min drive - 5.6 km
  • NOW Arena - 7 min drive - 9.2 km
  • Elgin Sports Complex - 8 min drive - 6.2 km

Getting around

  • Elgin National Street Station - 8 min drive
  • Chicago O'Hare International Airport (ORD) - 31 min drive

Restaurants

  • ‪Wendy's - ‬6 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Culver's - ‬5 min drive
  • ‪Casey's General Store - ‬3 min drive
  • ‪McDonald's - ‬5 min drive

About this property

Holiday Inn Chicago Northwest-Elgin by IHG

Hotel with 2 restaurants, in the vicinity of Hemmens Cultural Center
Holiday Inn Chicago Northwest-Elgin by IHG offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 9688 square feet (900 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Chicago Northwest-Elgin by IHG. Free self parking is available.

  • 1 building
  • 243 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Conference rooms
  • 9688 sq ft of conference space
  • 900 sq. m of conference space
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Bar or lounge
Holiday Inn Chicago Northwest-Elgin by IHG offers 243 accommodations with a safe and free newspapers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Pillow-top beds, desk, blackout curtains, iron/ironing board

Comfort Suites Elgin

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 1,002 reviews
The price is AU$190
includes taxes & fees
13 July - 14 July
Comfort Suites Elgin

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 14 for adults and USD 5.95 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Bennigans
  • Crystals

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 9,688 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Portable bathtub seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in fee: USD 60.00
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per day, plus a deposit of USD 50.00 per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 14.00 for adults and from USD 5.95 for children
  • Pet deposit: USD 50.00 per night
  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Chicago Northwest-Elgin
Holiday Inn Hotel Northwest-Elgin Chicago
Elgin Holiday Inn
Holiday Inn Chicago Northwest
Holiday Inn Elgin
Holiday Inn Chicago Northwest-Elgin Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Chicago Northwest-Elgin by IHG?

Holiday Inn Chicago Northwest-Elgin by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Chicago Northwest-Elgin by IHG?

As of 12 June 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Chicago Northwest-Elgin by IHG on 15 June 2025 start from AU$197.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Chicago Northwest-Elgin by IHG?

Yep, Holiday Inn Chicago Northwest-Elgin by IHG has a free self car park.

Are there any beaches close to Holiday Inn Chicago Northwest-Elgin by IHG?

The closest beach to Holiday Inn Chicago Northwest-Elgin by IHG is Main Beach (18.3 km).

Does Holiday Inn Chicago Northwest-Elgin by IHG have a pool?

Holiday Inn Chicago Northwest-Elgin by IHG has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Holiday Inn Chicago Northwest-Elgin by IHG?

Holiday Inn Chicago Northwest-Elgin by IHG features an indoor pool, 1 hot tub and 2 restaurants.

What makes Holiday Inn Chicago Northwest-Elgin by IHG a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Holiday Inn Chicago Northwest-Elgin by IHG.

Is Holiday Inn Chicago Northwest-Elgin by IHG family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Chicago Northwest-Elgin by IHG is a hit with families.

Does Holiday Inn Chicago Northwest-Elgin by IHG serve breakfast?

Yep, buffet brekkie is served at weekends between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Holiday Inn Chicago Northwest-Elgin by IHG?

No, Holiday Inn Chicago Northwest-Elgin by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Chicago Northwest-Elgin by IHG?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Chicago Northwest-Elgin by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Holiday Inn Chicago Northwest-Elgin by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 647 out of 1001 reviews
Rating 8 - Good. 232 out of 1001 reviews
Rating 6 - Okay. 62 out of 1001 reviews
Rating 4 - Poor. 20 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Stayed 2 nights in Mar 2025

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seems to have been updated recently.
Stayed 1 night in Mar 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay with full service breakfast

We arrived first for dinner. A friend told me there was still a Bennigans restaurant in the area as my husband and I first met at one in Virginia almost 25 years ago and this was the first visit to one since 2008. The food and service is the same. We then checked in at the front desk and they gave me our keys and breakfast tickets as we prepaid. We got into our room and couldn’t figure out how to close the blinds as there was no pull chain. Maintenance came and we were surprised that there is a remote control on the wall to the left of the window! This would be something I think should be told to us at check in. We had to call maintenance again because our room had no tv remote and when they brought us one it didn’t work because the battery compartment was corroded. After all that and finally getting a great night sleep we notice the shower had a large crack and the shower head wouldn’t stay upright. It’s a handheld shower head so it kept falling down. Breakfast was amazing and there was so many options like bacon, sausage, potatoes, breads, muffins, cereal, French toast, coffees, teas and juices.
Remote control blinds, this is something they don’t mention at check in
Blinds are by remote control on the wall
Giant crack in the shower and shower handle kept falling down
Breakfast is full service
Stayed 1 night in Mar 2025

6/10 Okay

Laurie

Stayed 1 night in Feb 2025

10/10 Excellent

Tatianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient.
Stayed 1 night in Feb 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

cassandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff and priced right!
Stayed 1 night in Feb 2025

8/10 Good

Abhilasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Abhilasha

Stayed 3 nights in Feb 2025

10/10 Excellent

Justin

Travelled with family
We had a good stay!
Stayed 2 nights in Feb 2025

8/10 Good

Patricia, hampshire

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lobby and dining area attractive. The room was recently refreshed and the bed was comfortable. The wall air conditioner/ heater was drafty.
Stayed 1 night in Feb 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Paula

The room smelled when i walked in. I did ask a cleaning lady to spray which helped a little. There was a priblem checking in and a receipt could not be printed.
Stayed 1 night in Feb 2025

10/10 Excellent

jody

Stayed 1 night in Feb 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed mid week and the place has very few guests, staff was great and especially like the pool/spa. Both were very clean and well maintained. Very nice property, i would stay there again!
Stayed 1 night in Feb 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Clean, quiet, easy access off/on tollway and major highway. Beautiful breakfast and great dining at Bennigans.
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always polite and courteous
Stayed 1 night in Jan 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always polite and courteous
Stayed 3 nights in Feb 2025

8/10 Good

Michael, Dallas

Travelled with family
Liked: Cleanliness, staff & service, amenities
The best place around. My wife and I go to Elgin 5-6 times per year. I’m not saying it is luxurious but it is definitely the best hotel in the area. We have tried them all.
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 3rd stay at this hotel and it has always been very nice and welcoming. The beds were phenomally comfortable. My wife and I would love for our bed at home to be as comfortable! The breakfast buffet was delicious, as usual. The staff were all gracious and welcoming. Even though they were remodeling 3 floors, the noise was very minor during the day. The temps in Elgin got down to -1 F but we were toasty warm in our room. We will definitely there again on our next trip to Elgin / West Dundee.
Stayed 3 nights in Jan 2025

10/10 Excellent

Vernon

Liked: Cleanliness, staff & service, property conditions & facilities
Good property was being remodeled but over all great experience.
Stayed 1 night in Jan 2025

6/10 Okay

Erica

Travelled with family and small children
Disliked: Property conditions & facilities
Like that they are finally updating the rooms , over night staff was rude and not attentive, breakfast was horrible, all pastries were hard and dry , breakfast sausage was hard and old , bacon broke into glass pieces , potatoes were cold and hard , then they had the nerve to charge me for an extra person, just because my sister that didn’t eat had a taste of my daughters biscuits and gravy . Yea I was highly disappointed with the $46 I spent on breakfast.
Stayed 1 night in Jan 2025