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Renaissance Schaumburg Convention Center Hotel

4.0 star property
Hotel connected to the convention centre in Schaumburg with 2 restaurants

Photo gallery for Renaissance Schaumburg Convention Center Hotel

Lobby
Banquet hall
Exterior
Serves lunch and dinner
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
The current price is AU$286
includes taxes & fees
20 Dec - 21 Dec

Explore the area

View map
1551 Thoreau Dr N, Schaumburg, IL, 60173
  • Place, Schaumburg Convention Center
    ‪2 min walk‬
  • Place, Topgolf
    ‪18 min walk‬
  • Place, Woodfield Mall
    ‪2 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, pillow-top beds, in-room safe, desk

Room, 1 King Bed

8.8 out of 10
Excellent
(71 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Pillow-top bed
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Pillow-top bed
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds

1 bedroom, pillow-top beds, in-room safe, desk

Club Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed (High Floor)

1 bedroom, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Separate bedroom
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Separate bedroom
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Separate bedroom
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Separate bedroom
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Separate bedroom
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Separate bedroom
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Separate bedroom
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Separate bedroom
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living area

Executive Suite, 1 King Bed

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Pillow-top bed
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed (View)

Deluxe Suite, 1 King Bed with Sofa bed (View) | Living area

Deluxe Suite, 1 King Bed with Sofa bed (View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Pillow-top bed
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Pillow-top bed
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed (Hearing Accessible)

1 bedroom, pillow-top beds, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Pillow-top bed
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, 1 King Bed (Hearing Accessible)

1 bedroom, pillow-top beds, in-room safe, desk

Deluxe Studio Suite, 1 King Bed (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

1 bedroom, pillow-top beds, in-room safe, desk

Executive Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Separate bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Schaumburg

You'll be connected to the convention centre at Renaissance Schaumburg Convention Center Hotel, and within a 30-minute stroll of Schaumburg Convention Center and Woodfield Mall. Highlights at this hotel include 2 restaurants, an indoor swimming pool and free self-parking. .The steakhouse, Sam & Harry's Steak House, serves American cuisine and is open for breakfast, lunch and dinner. Gather Bar is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the 24-hour gym, Hot tub and pool loungers. 161225 square feet (14978 square metres) of event facilities include 30 meeting rooms and a conference centre, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:30 AM. There's also the convenience of valet parking. .With a stay at this 4-property class Schaumburg hotel, you'll be 3.3 km (2.1 mi) from Harper College and 3.7 km (2.3 mi) from LEGOLAND® Discovery Center.

What's nearby

  • Schaumburg Convention Center - 2 min walk - 0.2 km
  • Jump Zone - 10 min walk - 0.8 km
  • FireZone - 16 min walk - 1.4 km
  • Topgolf - 18 min walk - 1.5 km
  • Woodfield Mall - 2 min drive - 3.2 km

Getting around

  • Roselle Medinah Station - 10 min drive
  • Chicago O'Hare International Airport (ORD) - 18 min drive

Restaurants

  • ‪IKEA Restaurant & Café - ‬3 min drive
  • ‪Culver's - ‬13 min walk
  • ‪Wendy's - ‬11 min walk
  • ‪Wildberry Pancakes & Cafe - ‬12 min walk
  • ‪Buffalo Wild Wings - ‬14 min walk

About this property

Renaissance Schaumburg Convention Center Hotel

Hotel connected to the convention centre in Schaumburg with 2 restaurants
Renaissance Schaumburg Convention Center Hotel offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 30 meeting rooms are available. Event space at this hotel measures 161225 square feet (14978 square metres) and includes a conference centre. A library, a terrace, and a vending machine are also featured at the business-friendly Renaissance Schaumburg Convention Center Hotel. Free self parking is available.

This 4-star Schaumburg hotel is smoke free.

  • 500 guestrooms or units
  • 16 levels
  • 2 dining venues
  • 161225 sq ft of conference space
  • 14978 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Renaissance Schaumburg Convention Center Hotel offers 500 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium satellite channels, pay-per-view films and Netflix. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

This Schaumburg hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Housekeeping is offered on request and change of bedsheets can be requested.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Valet parking on site (USD 19 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends; USD 20 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gather Bar
  • RENdezvous Cafe
  • Sam & Harry's Steak House

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Library

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 30 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (161,225 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 16 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 20.00 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 19 per day (in/out privileges)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Renaissance Convention
Renaissance Convention Hotel
Renaissance Schaumburg Convention Center
Renaissance Schaumburg Convention Center Hotel
Renaissance Schaumburg Hotel Schaumburg
Schaumburg Renaissance
Renaissance Convention Center Hotel
Renaissance Convention Center
Schaumburg Renaissance
Renaissance Schaumburg Convention Center Hotel Hotel
Renaissance Schaumburg Convention Center Hotel Schaumburg
Renaissance Schaumburg Convention Center Hotel Hotel Schaumburg

Frequently asked questions

What is the cancellation policy at Renaissance Schaumburg Convention Center Hotel?

Renaissance Schaumburg Convention Center Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Renaissance Schaumburg Convention Center Hotel?

As of 25 Nov 2025, prices found for a 1-night stay for 2 adults at Renaissance Schaumburg Convention Center Hotel on 20 Dec 2025 start from AU$285.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Renaissance Schaumburg Convention Center Hotel?

Yep, Renaissance Schaumburg Convention Center Hotel has a free self car park. Additionally, there is valet parking with in/out privileges for USD 19 per day.

Does Renaissance Schaumburg Convention Center Hotel have a pool?

Renaissance Schaumburg Convention Center Hotel has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 11:00 PM.

What luxury perks are available at Renaissance Schaumburg Convention Center Hotel?

Renaissance Schaumburg Convention Center Hotel features an indoor pool, 1 hot tub and 2 restaurants.

What makes Renaissance Schaumburg Convention Center Hotel a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Renaissance Schaumburg Convention Center Hotel.

Is Renaissance Schaumburg Convention Center Hotel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Renaissance Schaumburg Convention Center Hotel is a hit with families.

Does Renaissance Schaumburg Convention Center Hotel serve breakfast?

Sure does, cooked-to-order brekkie is offered weekdays from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 11:30 AM.

Is there a free airport shuttle available at Renaissance Schaumburg Convention Center Hotel?

No, Renaissance Schaumburg Convention Center Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Renaissance Schaumburg Convention Center Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Renaissance Schaumburg Convention Center Hotel?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Renaissance Schaumburg Convention Center Hotel?

No, pets are not allowed.

Reviews

Renaissance Schaumburg Convention Center Hotel Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 680 out of 1003 reviews
Rating 8 - Good. 198 out of 1003 reviews
Rating 6 - Okay. 55 out of 1003 reviews
Rating 4 - Poor. 37 out of 1003 reviews
Rating 2 - Terrible. 33 out of 1003 reviews

Reviews

10/10 Excellent

Vanessa

Stayed 1 night in Aug 2025

8/10 Good

Krissie

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was nice. The beds were nice. Hot water could have been warmer. Staff at check in was quiet. Only talked to me minimal. Can I have your ID and credit card and the elevator is behind you, floor 9. That’s all he says to me. Check out was good. We would stay again.
Stayed 2 nights in Aug 2025

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and comfortable. I love the salt pool. The restaurant had very limited menu. It would have been nice to order breakfast later, like a brunch. Other than that wonderful. I will stay again. Also, walkable to convention center (attached).
Stayed 2 nights in Aug 2025

10/10 Excellent

Ziad

Liked: Cleanliness, staff & service, property conditions & facilities
Best place
Stayed 1 night in Aug 2025

10/10 Excellent

Jeniffer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Fabian

Stayed 1 night in Aug 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic. Will definitely stay here again. Great atmosphere. Great options for food and drinks. Rooms are super comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

OKECHUKWU NDUBUISI

Stayed 2 nights in Jul 2025

10/10 Excellent

Joni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying here . Great Hotel with a great location !
Stayed 1 night in Aug 2025

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here. I was visiting family and on vacation. It was convenient to the airport and I appreciated that parking was never a problem. The hotel restaurant was great and the exercise facilities and pool were great. it was quiet for the most part. There is some construction going on, looks like indoor parking structure is being built, so it was a little unpleasant to be around that. There is a trolley that goes to Woodfield and connects with public transportation. I would definitely stay here again.
Stayed 6 nights in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Choice

Excellent choice as I had to go on business with a twist of fun. The Hotels were booked up due to a popular festival. The pictures don't do this resort justice. It was beautiful, modern and updated. I will book again if need be. Only call out is the lack of curb appeal The front needs more of a landscaping team. The perennial's are giving more of an upkept esthetic which is the only lack for this property.
Stayed 1 night in Aug 2025

10/10 Excellent

Raquel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would go back

Amazing bed, the linen smelt clean, the pillows were great. Nice clean soft sheets. Smelt clean
Stayed 3 nights in Jul 2025

10/10 Excellent

Daren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay!

I had a great stay. The hotel lobby is beautiful and well designed. My room was clean, comfortable and hand a view of the fountain. The hotel is conveniently located off the highway and two miles to the shopping mall.
Stayed 2 nights in Aug 2025

10/10 Excellent

Raju

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2025

2/10 Terrible

Julie

Travelled with family
Disliked: Amenities, property conditions & facilities
I paid extra for access to the vip lounge. I was not notified that the vip lounge and restaurants were closed due to an event going on at the hotel. I had paid extra for an ordinary hotel stay. I did complain at the front desk but they stated that they could do nothing since I booked through Expedia. I wish Expedia and the hotel notified us of the convention and the closures to all of the restaurants and the vip lounge. I would have never spent extra for a club level room if I would have known that I would not have access to the extra amenities that I paid extra for and did not receive any refund.
Stayed 1 night in Jul 2025

10/10 Excellent

Cletus, Tinley Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2025

10/10 Excellent

Jonathan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Everything was amazing. I had just an amazing stay. No complaints at all.
Stayed 2 nights in Jul 2025

8/10 Good

Jim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The only issue with the hotel is parking.
Stayed 1 night in Jun 2025

10/10 Excellent

JoAnn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay. The hotel was excellent. Loved the quiet and comfortable rooms.
Stayed 3 nights in Jun 2025

8/10 Good

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good and comfortable
Stayed 2 nights in May 2025

8/10 Good

Shana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Olga

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Loud noise from construction

Drilling noise started at 10 am. Apparently they are refurbishing rooms on the 14th floor (I was on the 10th, and it was loud!) I was informed when I called the front desk that it will be like this till 4pm. How do you even rent rooms where it is impossible to be from 10 till 4?
Stayed 3 nights in Apr 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property!
Stayed 1 night in May 2025

6/10 Okay

Wendy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was not good. Limited at convention center and there was construction at the hotel.
Stayed 1 night in May 2025