2/10 Terrible
Tricia
Travelled with family, Travelled with family and small children
14 Oct 2025
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This place was the worst!!!! We arrived to a room that smelt horrible/potent. There was a fan going at the time - which I quickly turned off not realising, it was an ozone box. We were in the room (myself and a child) for less than ten minutes and both felt awful. Asthma like conditions, headache and disturbances in vision. I tried to open the window to provide ventilation but would not open. Went downstairs and asked the reception guy, who was just so helpful and a delight to communicate with. He came up and opened the window, agreed that the room smelt horrible - but unplugged the box very quickly and took it. The look on his face though gave it away!!! My child had taken a photo of the box and started investigating!!!! It was then we realised we should not be in the room and that it was very harmful for us. Went back downstairs and informed the guy which he answered yes that machine was turned off hours ago - they must have forgotten to take it out of the room! Absolute BS!!! I turned it off 20 minutes ago!!!!!! No wonder we were starting to feel terrible. He quickly gave us another room but alas when we went back up to move rooms there was a woman standing outside our door begging to come in for a shower??? She was pleasant enough but wow - how did she even get into the place???
Two days later we are still having respiratory issues- I rang the manager who was rude and obnoxious and hung up on me. Only needed a place for a few hours between flights- health risk big time!!
Tricia
Stayed 1 night in Oct 2025