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The Westin Chicago Northwest

4.0 star property

Photo gallery for The Westin Chicago Northwest

Exterior
Indoor pool
Reception
Fitness facility
49-inch flat-screen TV with cable channels, TV, pay films

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Air-conditioning
The current price is AU$217
includes taxes & fees
25 May - 26 May

Explore the area

View map
400 Park Blvd, Itasca, IL, 60143
  • Place, 390 Golf Experience
    ‪3 min drive‬
  • Place, Pirates Cove Childrens Theme Park
    ‪5 min drive‬
  • Place, Woodfield Mall
    ‪10 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

8.6 out of 10
Excellent
(71 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(5 reviews)
  • 107 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Traditional Room, 2 Queen Beds

9.2 out of 10
Wonderful
(28 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom

  • 107 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

49-inch flat-screen TV with cable channels, TV, pay films

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 107 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

A hotel room with two beds, a desk, a chair, and a large window with a view.

Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

A hotel room with two beds, a desk, a chair, and a large window with a view.

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Itasca

At The Westin Chicago Northwest you'll be 2.4 km (1.5 mi) from Pirates Cove Childrens Theme Park and 2.7 km (1.7 mi) from 390 Golf Experience. Highlights at this hotel include a restaurant, an indoor swimming pool and a free area shuttle. .The coffee shop, Market Place, is open for breakfast and lunch. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym and Hot tub. 43817 square feet (4071 square metres) of event facilities include 19 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of an area shuttle. .Attractions within a 15-minute drive of this 4-property class Itasca hotel include Woodfield Mall and Schaumburg Convention Center.

What's nearby

  • 390 Golf Experience - 3 min drive - 2.5 km
  • Pirates Cove Childrens Theme Park - 5 min drive - 2.9 km
  • Woodfield Mall - 10 min drive - 9.2 km
  • Schaumburg Convention Center - 11 min drive - 11.9 km
  • Donald E. Stephens Convention Center - 23 min drive - 20.1 km

Getting around

  • Itasca Station - 5 min drive
  • O'Hare Station - 29 min drive
  • Chicago O'Hare International Airport (ORD) - 29 min drive

Restaurants

  • ‪Casey's - ‬3 min drive
  • ‪7-Eleven - ‬3 min drive
  • ‪Buona - ‬3 min drive
  • ‪Dunkin - ‬4 min drive
  • ‪Real Time Sports - ‬19 min walk

About this property

The Westin Chicago Northwest

The Westin Chicago Northwest offers its guests an indoor pool, a hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 19 meeting rooms. Event space at this hotel measures 43817 square feet (4071 square metres) and includes conference space. The business-friendly The Westin Chicago Northwest also features multilingual staff, a garden, and coffee/tea in common area. For a fee, parking is available.

This 4-star Itasca hotel is smoke free.

  • 416 guestrooms or units
  • 12 levels
  • 43817 sq ft of conference space
  • 4071 sq. m of conference space
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Concierge
  • Wedding services available
  • Garden
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Westin Chicago Northwest offers 416 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature Egyptian cotton sheets and premium bedding. 49-inch flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes and hairdryers.

This Itasca hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Eaglewood Resort and Spa
Itasca
  • Pool
  • Spa pool
  • Spa
  • Pet-friendly
4.4 out of 5, Excellent, 1,083 reviews
The price is AU$194
includes taxes & fees
27 May - 28 May
Eaglewood Resort and Spa

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.99 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Uncovered parking on site (USD 5 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 19.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 400 Park Bistro
  • Market Place
  • Seared Private Dining

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 19 meeting rooms
  • 24-hour business centre
  • 43,817 square feet of conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 100% renewable energy
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per day (maximum USD 150.00 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: USD 1 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 19.95 per person
  • Fee for in-room wireless Internet: USD 9.99 per 24-hour period (rates may vary)
  • Uncovered self-parking fee: USD 5.00 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per day (maximum USD150.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Chicago Northwest

Westin Hotel Northwest Chicago

Westin Northwest Chicago

Itasca Westin

Westin Itasca

Westin Chicago Northwest Hotel Itasca

Westin Chicago Northwest Hotel

Westin Chicago Northwest Itasca

The Westin Chicago Northwest Hotel

The Westin Chicago Northwest Itasca

The Westin Chicago Northwest Hotel Itasca

Frequently asked questions

What is the cancellation policy at The Westin Chicago Northwest?

The Westin Chicago Northwest offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Chicago Northwest?

As of 19 May 2026, prices found for a 1-night stay for 2 adults at The Westin Chicago Northwest on 25 May 2026 start from AU$217, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Chicago Northwest?

Yep, The Westin Chicago Northwest has an uncovered self car park with in/out privileges for USD 5.00 per day. A self car park is also available, for a fee.

Does The Westin Chicago Northwest have a pool?

The Westin Chicago Northwest has an indoor pool.

What makes The Westin Chicago Northwest a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Westin Chicago Northwest.

Is The Westin Chicago Northwest family-friendly?

You bet! With amenities such as a deli and a free local area shuttle, as well as free infant beds in the guestrooms, it's no surprise that The Westin Chicago Northwest is a hit with families.

Does The Westin Chicago Northwest serve breakfast?

You bet, buffet brekkie is served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at The Westin Chicago Northwest?

No, The Westin Chicago Northwest does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Chicago Northwest?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and lunch.

What time are check-in & check-out at The Westin Chicago Northwest?

Check-in begins at 3 PM. Check-out time is noon.

The Westin Chicago Northwest Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 667 out of 1007 reviews
Rating 8 - Good. 152 out of 1007 reviews
Rating 6 - Okay. 89 out of 1007 reviews
Rating 4 - Poor. 51 out of 1007 reviews
Rating 2 - Terrible. 48 out of 1007 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Diane

Stayed 1 night in Feb 2026

8/10 Good

DENNIS

Travelled with partner
Liked: Cleanliness, amenities
Rooms was clean.. the hot water kept going out tho
Stayed 1 night in Feb 2026

8/10 Good

Lawrence

Stayed 1 night in Feb 2026

10/10 Excellent

Carlos

Stayed 2 nights in Feb 2026

10/10 Excellent

marina

Stayed 2 nights in Jan 2026

10/10 Excellent

Roy

all good. but room was too warm for a good sleep. turned the t-stat down to as low as it can go {60}
Stayed 1 night in Feb 2026

10/10 Excellent

Arianne, Schaumburg

Liked: Cleanliness, amenities, property conditions & facilities
Clean and staff is always friendly
Stayed 1 night in Feb 2026

10/10 Excellent

TAMMIE

Liked: Cleanliness
Rooms were cozy and clean, breakfast was amazing
Stayed 2 nights in Jan 2026

6/10 Okay

Ameez Afzal

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff was very nice and helpful and room was nice. Bed was a bit uncomfortable both mine and my partners backs hurt, and it was weird to have to pay for overnight parking on a hotel with such a large lot, never had to pay for parking before which felt a bit strange for such a level of hotel. Most likely will try a different hotel next time. Overall was pleasant enough.
Stayed 4 nights in Jan 2026

10/10 Excellent

Teonna

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and clean
Stayed 1 night in Jan 2026

10/10 Excellent

Aisel

Stayed 1 night in Jan 2026

10/10 Excellent

Sharal

Stayed 1 night in Nov 2025

10/10 Excellent

Jessica

Stayed 2 nights in Jan 2026

10/10 Excellent

PAUL

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel great service
Stayed 1 night in Jan 2026

10/10 Excellent

Rene

Stayed 1 night in Jan 2026

2/10 Terrible

Caroline

Business traveller
Disliked: Staff & service
Tired hotel full of rowdy business travellers in the sports bar. Staff were not that friendly. Not hot water in room. Air con unit rattled all night.
Stayed 2 nights in Jan 2026

10/10 Excellent

Richard, Stevens Point

Liked: Cleanliness, amenities, property conditions & facilities
Check in was quick, room was clean, bed was comfortable, shower was spacious. Only issue I had with is the steak I ordered from the restaurant was cooked well done when I asked for medium. Would recommend and would stay here again.
Stayed 1 night in Jan 2026

10/10 Excellent

Ladarius, Broadview

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
10/10
Stayed 2 nights in Dec 2025

10/10 Excellent

Nazarii

Stayed 1 night in Dec 2025

10/10 Excellent

JUAN

Stayed 1 night in Dec 2025

2/10 Terrible

Michelle

Disliked: Cleanliness, amenities
On New Year’s Eve, we were informed that the hotel bar would close at 10:00 PM and that there would be a New Year’s toast at midnight. Based on this information, we went down to the bar at approximately 9:30 PM, only to find that it was already closed. At that time, we were also told that the New Year’s toast was not happening. Even the front desk staff acknowledged that they had heard the same information regarding the toast and were surprised that nothing took place. This was extremely disappointing, especially given that it was New Year’s Eve and we had planned our evening based on what we were told. Additionally, upon entering our room, we noticed bandages placed over the smoke detectors, which strongly indicated that there had been previous smokers in the room. We notified the front desk immediately after discovering this, as it was concerning and should not have been overlooked prior to our arrival. The miscommunication continued on New Year’s Day when we were told the pool would close at 9:00 PM. Later, without any prior notice or disclosure, we were informed that the pool had actually closed at 5:00 PM. This inconsistency was frustrating and further added to the overall confusion during our stay.
Stayed 5 nights in Dec 2025

10/10 Excellent

Jemilier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall cleanliness
Stayed 1 night in Jan 2026

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Pool was nice, hot tub was overcrowded most people didn't even have swim suits on, otherwise would have been nice. No towels available on shelves. Breakfast is not advertised as having to pay for it. When booking it says breakfast included, which is purposely tricky wording. Also there was no indication anywhere on the website or in the hotel that stated the pool area would be closed at 3pm on new years eve.
Stayed 1 night in Dec 2025

8/10 Good

Ashten

Stayed 2 nights in Jan 2026