The Westin Chicago Northwest

4.0 star property
Suburban hotel with free local area shuttle and 24-hour fitness centre

Photo gallery for The Westin Chicago Northwest

Exterior
Indoor pool
Junior Suite, 1 King Bed, Non Smoking
Lobby
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
The current price is AU$217
includes taxes & fees
27 June - 28 June

Explore the area

Map
400 Park Blvd, Itasca, IL, 60143
  • Alexian Brothers Medical Center
    ‪3 min drive‬
  • Woodfield Mall
    ‪6 min drive‬
  • Schaumburg Convention Center
    ‪8 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪19 min drive‬

Room options

Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
  • 107 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
  • 107 sq m
  • Sleeps 4
  • 1 King Bed

Traditional Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
  • 107 sq m
  • Sleeps 5
  • 2 Queen Beds

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About the area

Itasca

At The Westin Chicago Northwest you'll be 2.3 km (1.4 mi) from Pirates Cove Childrens Theme Park and 2.6 km (1.6 mi) from 390 Golf Experience. Highlights at this hotel include a restaurant, an indoor swimming pool and a free area shuttle. .The coffee shop, Market Place, is open for breakfast and lunch. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym and Hot tub. 43817 square feet (4071 square metres) of event facilities include 19 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 10:00 AM. There's also self parking, along with the convenience of an area shuttle. .Attractions within a 15-minute drive of this 4-property class Itasca hotel include Woodfield Mall and Schaumburg Convention Center.

What's nearby

  • Alexian Brothers Medical Center - 3 min drive - 3.2 km
  • Pirates Cove Childrens Theme Park - 3 min drive - 3.6 km
  • LEGOLAND® Discovery Center - 6 min drive - 8.1 km
  • Woodfield Mall - 6 min drive - 8.4 km
  • Schaumburg Convention Center - 8 min drive - 11.2 km

Getting around

  • Roselle Medinah Station - 5 min drive
  • O'Hare Station - 26 min drive
  • Chicago O'Hare International Airport (ORD) - 23 min drive

Restaurants

  • ‪Starbucks - ‬4 min drive
  • ‪Chipotle Mexican Grill - ‬4 min drive
  • ‪Buona - ‬3 min drive
  • ‪Real Time Sports - ‬18 min walk
  • ‪Naxos A Greek Island Restaurant - ‬4 min drive

About this property

The Westin Chicago Northwest

Suburban hotel with free local area shuttle and 24-hour fitness centre
The Westin Chicago Northwest offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 19 meeting rooms. Event space at this hotel measures 43817 square feet (4071 square metres) and includes conference space. The business-friendly The Westin Chicago Northwest also features multilingual staff, a garden, and coffee/tea in common area. For a fee, parking is available.

This 4-star Itasca hotel is smoke free.

  • 416 guestrooms or units
  • 12 levels
  • 43817 sq ft of conference space
  • 4071 sq. m of conference space
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Concierge
  • Wedding services available
  • Garden
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Westin Chicago Northwest offers 416 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature Egyptian cotton sheets and premium bedding. 49-inch flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes and hairdryers.

This Itasca hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Polish, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.99 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Uncovered parking on site (USD 5 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 19.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 400 Park Bistro
  • Market Place
  • Seared Private Dining

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 19 meeting rooms
  • 24-hour business centre
  • 43,817 square feet of conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 100% renewable energy
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per day (maximum USD 150.00 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • City/local tax: USD1
  • Administrative fee: USD 1 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 19.95 per person
  • Fee for in-room wireless Internet: USD 9.99 per 24-hour period (rates may vary)
  • Uncovered self-parking fee: USD 5.00 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per day (maximum USD150.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay and cash. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Chicago Northwest
Westin Hotel Northwest Chicago
Westin Northwest Chicago
Itasca Westin
Westin Itasca
Westin Chicago Northwest Hotel Itasca
Westin Chicago Northwest Hotel
Westin Chicago Northwest Itasca
The Westin Chicago Northwest Hotel
The Westin Chicago Northwest Itasca
The Westin Chicago Northwest Hotel Itasca

Frequently asked questions

What is the cancellation policy at The Westin Chicago Northwest?

The Westin Chicago Northwest offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Chicago Northwest?

As of 17 June 2025, prices found for a 1-night stay for 2 adults at The Westin Chicago Northwest on 27 June 2025 start from AU$215.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Chicago Northwest?

Yep, The Westin Chicago Northwest has an uncovered self car park with in/out privileges for USD 5.00 per day.

Does The Westin Chicago Northwest have a pool?

The Westin Chicago Northwest has an indoor pool.

What makes The Westin Chicago Northwest a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Westin Chicago Northwest.

Is The Westin Chicago Northwest family-friendly?

You bet! With amenities such as a deli and a free local area shuttle, as well as free infant beds in the guestrooms, it's no surprise that The Westin Chicago Northwest is a hit with families.

Does The Westin Chicago Northwest serve breakfast?

You bet, buffet brekkie is served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at The Westin Chicago Northwest?

No, The Westin Chicago Northwest does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Chicago Northwest?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and lunch.

What time are check-in & check-out at The Westin Chicago Northwest?

Check-in begins at 3 PM. Check-out time is noon.

The Westin Chicago Northwest Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 628 out of 1016 reviews
Rating 8 - Good. 181 out of 1016 reviews
Rating 6 - Okay. 94 out of 1016 reviews
Rating 4 - Poor. 53 out of 1016 reviews
Rating 2 - Terrible. 60 out of 1016 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Deran

Stayed 2 nights in Mar 2025

10/10 Excellent

Amy, St. Louis Park

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just a nice stay, spacious rooms, great service.
Stayed 3 nights in Mar 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will definitely come back if in the area.

Absolutely great stay. Just unsure why the room did not have a mini fridge.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the pool
Stayed 1 night in Mar 2025

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Mar 2025

10/10 Excellent

David

Clean and friendly, lots of parking.
Stayed 1 night in Mar 2025

10/10 Excellent

Kene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! Very quiet, clean, and spacious room! Staff at front desk were extremely kind and helpful. Perfect place to stay if wanting to commute to Chicago but not stay in the city.

10/10 Excellent

KIMBERLY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff and restaurant attendance were excellent! Max and Gina were fantastic with excellent customer service. Victoria helped answer some questions and took care of a few things with ease and delight!
Stayed 1 night in Mar 2025

10/10 Excellent

Jacqueline

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Had to change rooms mid-stay, so didn’t have a room for a few hours. The new room didn’t have hot water in the shower, so called for service. No one ever showed up so called back an hour later and they told me it was a known issue so to start the shower 15 minutes before we needed to use it. Shower still didn’t get above Luke warm. Called again the next day to have it repaired. The engineer was great and fixed the problem, but still took a while to warm up.
Stayed 2 nights in Mar 2025

10/10 Excellent

Catearina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family Staycation was very nice! Dining options were satisfying. Customer service is exceptional. Heated pool and jacuzzi AAAHHHMAZING. They even have toys for the kids to play with in the water. The sauna in the locker room is another beautiful touch. We will definitely return.
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
A good location to base your trip from and a good, clean hotel
Stayed 4 nights in Feb 2025

10/10 Excellent

Ladell

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2025

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and private
Stayed 1 night in Feb 2025

10/10 Excellent

Justin

Everything was good
Stayed 1 night in Feb 2025

10/10 Excellent

Kimberly

Stayed 1 night in Jan 2025

2/10 Terrible

Cirilo

Stayed 1 night in Feb 2025

2/10 Terrible

Andrew

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Construction and kids running around all throughout the night to the early morning hours. Absolutely no room to utilize the amenities due to unsupervised children. Also mistakes from the bar not charging my card but to the room which caused issues with my bank due to the suspicious activity it caused. I’ve never stayed at a Westin so badly managed due to the event that took place over the weekend. Horrible holiday experience for visiting the area for the first time. I also paid for the amenities I didn’t even get a chance to use. I’m just highly upset with my experience.
Stayed 4 nights in Feb 2025

10/10 Excellent

Shade

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good Customer Service
Stayed 1 night in Feb 2025

2/10 Terrible

Rosalinda

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
It was very dirty. The bed sheets and all the bedding on the bed smelled dirty as soon as we came in. Towels in the bathroom with stains. Stains on the bed and carpet. It was not a clean hotel. I will never be returning to this property.
Stayed 1 night in Feb 2025

8/10 Good

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The rooms were very warm and the air conditioning was shut off. Had to switch rooms.
Stayed 2 nights in Feb 2025

10/10 Excellent

Cortez L, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean, the staff was polite.
Stayed 2 nights in Feb 2025

6/10 Okay

Isaiah

Travelled with partner
Liked: Amenities
Cold showers water
Stayed 1 night in Feb 2025