Best Western Plus City Centre Inn

3.0 star property
Hotel with free parking, steps from Kingsway Mall

Photo gallery for Best Western Plus City Centre Inn

Lobby
Indoor pool
Waterslide
Restaurant
Premium bedding, desk, iron/ironing board, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Gym
The current price is AU$166
includes taxes & fees
1 Jan - 2 Jan 2026

Explore the area

View map
11310 109 St Nw, Edmonton, AB, T5G2T7
  • Place, Kingsway Mall
    ‪2 min walk‬
  • Place, Royal Alexandra Hospital
    ‪13 min walk‬
  • Place, Rogers Place
    ‪3 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪34 min drive‬

Room options

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(29 reviews)

Highlights

Air conditioning
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Premium bedding
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(45 reviews)

Highlights

Air conditioning
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Premium bedding
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(25 reviews)

Highlights

Air conditioning
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Premium bedding
Designer toiletries
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator

7.6 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Premium bedding
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Premium bedding
Jetted bath
  • Sleeps 2
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Premium bedding
Jetted bath
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Premium bedding
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

Family Suite, Multiple Beds, Non Smoking, Refrigerator

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Premium bedding
Designer toiletries
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

8.8 out of 10
Excellent
(18 reviews)

Highlights

Fireplace
Air conditioning
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Kitchenette (Shower Only;with Sofabed)

Highlights

Air conditioning
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Premium bedding
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;Shower Only)

Highlights

Air conditioning
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Premium bedding
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room;with Sofabed)

Highlights

Air conditioning
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Premium bedding
Shower/bath combination
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

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About the area

Edmonton

Best Western Plus City Centre Inn places you in the centre of Edmonton, within just a 5-minute stroll of Kingsway Mall and within 15 minutes of Royal Alexandra Hospital. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .Runway 29 Lounge serves American cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym and waterslide. Meeting rooms and a 24-hour business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Cooked-to-order breakfast is available on weekdays between 7 AM and 11 AM and on weekends between 7 AM and noon. .With a stay at this North Central Edmonton hotel, you'll be 2.6 km (1.6 mi) from Rogers Place and 2.6 km (1.6 mi) from Royal Alberta Museum.

What's nearby

  • Kingsway Mall - 2 min walk - 0.2 km
  • Alberta Aviation Museum - 10 min walk - 0.8 km
  • Royal Alexandra Hospital - 13 min walk - 1.1 km
  • Rogers Place - 3 min drive - 2.1 km
  • Edmonton City Centre - 4 min drive - 2.5 km

Getting around

  • Edmonton Station - 4 min drive
  • NAIT Station - 7 min walk
  • Edmonton, AB (YEG-Edmonton Intl.) - 37 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Kingsway Mall Food Court - ‬2 min walk
  • ‪Jollibee - ‬5 min walk
  • ‪A&W - ‬3 min walk
  • ‪Moxies Kingsway Restaurant - ‬8 min walk

About this property

Best Western Plus City Centre Inn

Hotel with free parking, steps from Kingsway Mall
Best Western Plus City Centre Inn offers its guests an indoor pool, a waterslide, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A vending machine, gift shops/newsstands, and a fireplace in the lobby are also featured at the business-friendly Best Western Plus City Centre Inn. Self parking is free.

Smoking is allowed in designated areas at this Edmonton hotel.

  • 1 building
  • 109 guestrooms or units
  • 2 levels
  • Conference rooms
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Dining venue
Best Western Plus City Centre Inn offers 109 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium digital channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7 AM to 11 AM on weekdays and 7 AM to noon on weekends; CAD 9 for adults and CAD 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Runway 29 Lounge
  • Tim Hortons

Things to do

  • 24-hour gym
  • Indoor pool
  • Waterslide

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - January 2015

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately CAD 9 for adults and from CAD 7 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and outdoor lighting in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

BEST WESTERN City Centre
BEST WESTERN PLUS City
BEST WESTERN PLUS City Centre
BEST WESTERN PLUS City Centre Edmonton
BEST WESTERN PLUS City Centre Inn
BEST WESTERN PLUS City Centre Inn Edmonton
City Centre Inn
Edmonton Best Western
Best Western Plus City Centre Hotel Edmonton
Best Western Edmonton
BEST WESTERN PLUS City Centre Inn Edmonton Alberta
Best Plus City Centre Edmonton
Best Western Plus City Centre Inn Hotel
Best Western Plus City Centre Inn Edmonton
Best Western Plus City Centre Inn Hotel Edmonton

Frequently asked questions

Is parking available at Best Western Plus City Centre Inn?

Yep, Best Western Plus City Centre Inn has a free self car park.

How much does it cost to stay at Best Western Plus City Centre Inn?

As of 3 Dec 2025, prices found for a 1-night stay for 2 adults at Best Western Plus City Centre Inn on 1 Jan 2026 start from AU$166.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus City Centre Inn have a pool?

Best Western Plus City Centre Inn has an indoor pool.

Does Best Western Plus City Centre Inn have a waterslide?

Yep, this property has a waterslide!

What makes Best Western Plus City Centre Inn a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Best Western Plus City Centre Inn.

Is Best Western Plus City Centre Inn family-friendly?

You bet! With amenities such as a waterslide, laundry facilities and an indoor pool, it's no surprise that Best Western Plus City Centre Inn is a hit with families.

Does Best Western Plus City Centre Inn serve breakfast?

Yeah, cooked-to-order brekkie is served weekdays from 7 AM to 11 AM and weekends from 7 AM to noon.

Is there a free airport shuttle available at Best Western Plus City Centre Inn?

No, Best Western Plus City Centre Inn does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Plus City Centre Inn?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Best Western Plus City Centre Inn?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Plus City Centre Inn?

No, only service animals are allowed.

Reviews

Best Western Plus City Centre Inn Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 545 out of 1000 reviews
Rating 8 - Good. 302 out of 1000 reviews
Rating 6 - Okay. 94 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

Reviews

6/10 Okay

Glenn

Stayed 7 nights in Aug 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Kendal

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were friendly and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Jody

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Darla

Travelled with family
Liked: Cleanliness
The hotel is older but clean. Beds were very hard. Lots of homeless people in the area. Overall the hotel was neat and tidy and straight across the road from the Kingsway mall.
Stayed 1 night in Aug 2025

10/10 Excellent

Morrell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good prices, clean, excellent breakfast menu. We will be staying here again.
Stayed 2 nights in Aug 2025

8/10 Good

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, modern and updated rooms
Stayed 1 night in Aug 2025

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The discounted breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great and they enjoyed the swimming pool 💕 The staff were very helpful and informative. What they didn't like was their room was far from the elevator and our daughter is handicapped so it made it hard for her.
Stayed 1 night in Aug 2025

10/10 Excellent

Tynera

Liked: Staff & service, amenities, property conditions & facilities
Majority of the time was amazing except one of the other customers tried to follow us back to our room ( with no pants no less ) threatening to kick us out. We were only walking down the hallway after a night ( not late, around 12 perhaps ) and were only speaking, nothing too loud, no screaming or running, I was not actually intoxicated. The night staff at the time, after going there to mention this said " he already got a call, and that the person who came to complain is a 'longterm customer' ". We felt like we clearly didn't care as customers, as we were only there for two nights. Otherwise the stay was fine, it was nice to receive a courtesy call about our deposit when we checked-out.
Stayed 2 nights in Aug 2025

10/10 Excellent

Danee

Stayed 1 night in Aug 2025

8/10 Good

Lina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Jody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Aug 2025

8/10 Good

Maggy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Larissa

Stayed 1 night in Aug 2025

8/10 Good

Carla

Travelled with family
Liked: Cleanliness, staff & service, room comfort

We have stayed here before and would stay again.

The staff were all great. They were all friendly and helpful. The only issue was it was unseasonably cold when we stayed and the room had no heat. It turns out, that they shut off the boiler for summer so there is no heat. In Northern Alberta, heat should be a year round option. Otherwise, I recommend this hotel.
Stayed 2 nights in Aug 2025

8/10 Good

Jennifer

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, but odd layout. Breakfast was great. Small rooms
Stayed 1 night in Aug 2025

10/10 Excellent

Sandy

Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

OK

Wonderful staff. But the hotel is run down and noisy. I could hear the pipes in the walls all night, there were people talking in the hallways, super thin walls, outside smelled like pot. It was OK but I probably won't stay again
Stayed 1 night in Aug 2025

10/10 Excellent

Maddy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Sharon

Stayed 1 night in Jul 2025

8/10 Good

manpreet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good for price

Overall for the price and location (wanted to be close to Rogers place) it was good. The rooms are newly renovated - no complains about that. However the air conditioner was horrible, truly do not think it even worked.
Stayed 1 night in Aug 2025

8/10 Good

Andy

Stayed 1 night in Aug 2025

10/10 Excellent

Donna Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025