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Best Western Plus City Centre Inn

3.0 star property
Hotel with free parking, steps from Kingsway Mall

Photo gallery for Best Western Plus City Centre Inn

Lobby
Premium bedding, desk, iron/ironing board, free WiFi
Restaurant
Waterslide
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Gym
The current price is AU$179
includes taxes & fees
21 June - 22 June

Explore the area

Map
11310 109 St Nw, Edmonton, AB, T5G2T7
  • Kingsway Mall
    ‪2 min walk‬
  • Rogers Place
    ‪3 min drive‬
  • Commonwealth Stadium
    ‪3 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪35 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Premium bedding
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking, Refrigerator

Highlights

Air conditioning
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Premium bedding
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking, Refrigerator

Highlights

Air conditioning
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Premium bedding
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Premium bedding
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Highlights

Air conditioning
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Premium bedding
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Highlights

Air conditioning
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Premium bedding
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Highlights

Air conditioning
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Premium bedding
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Highlights

Air conditioning
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Premium bedding
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Family Suite, Multiple Beds, Non Smoking, Refrigerator

Highlights

Air conditioning
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Premium bedding
Shower/bath combination
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Highlights

Fireplace
Air conditioning
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

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About the area

Edmonton

Best Western Plus City Centre Inn places you in the centre of Edmonton, within just a 5-minute stroll of Kingsway Mall and within 15 minutes of Royal Alexandra Hospital. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .Runway 29 Lounge serves American cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym and waterslide. Meeting rooms and a 24-hour business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Cooked-to-order breakfast is available on weekdays between 7 AM and 11 AM and on weekends between 7 AM and noon. .With a stay at this North Central Edmonton hotel, you'll be 2.6 km (1.6 mi) from Rogers Place and 2.6 km (1.6 mi) from Royal Alberta Museum.

What's nearby

  • Kingsway Mall - 2 min walk - 0.2 km
  • Royal Alexandra Hospital - 13 min walk - 1.1 km
  • Rogers Place - 3 min drive - 2.1 km
  • Commonwealth Stadium - 3 min drive - 2.5 km
  • University of Alberta - 7 min drive - 5.3 km

Getting around

  • Edmonton Station - 4 min drive
  • NAIT Station - 7 min walk
  • Edmonton, AB (YEG-Edmonton Intl.) - 37 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Jollibee - ‬5 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪A&W Restaurant - ‬4 min walk
  • ‪Moxies - ‬8 min walk

About this property

Best Western Plus City Centre Inn

Hotel with free parking, steps from Kingsway Mall
Best Western Plus City Centre Inn offers its guests an indoor pool, a waterslide, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A vending machine, gift shops/newsstands, and a fireplace in the lobby are also featured at the business-friendly Best Western Plus City Centre Inn. Self parking is free.

Smoking is allowed in designated areas at this Edmonton hotel.

  • 1 building
  • 109 guestrooms or units
  • 2 levels
  • Conference rooms
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Dining venue
Best Western Plus City Centre Inn offers 109 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium digital channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English

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Exterior

Comfort Inn & Suites Downtown Edmonton

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Parking available
3.8 out of 5, Good, 1,010 reviews
The price is AU$129
includes taxes & fees
8 July - 9 July
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7 AM to 11 AM on weekdays and 7 AM to noon on weekends; CAD 9 for adults and CAD 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Runway 29 Lounge
  • Tim Hortons

Things to do

  • 24-hour gym
  • Indoor pool
  • Waterslide

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - January 2015

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately CAD 9 for adults and from CAD 7 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and outdoor lighting in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

BEST WESTERN City Centre
BEST WESTERN PLUS City
BEST WESTERN PLUS City Centre
BEST WESTERN PLUS City Centre Edmonton
BEST WESTERN PLUS City Centre Inn
BEST WESTERN PLUS City Centre Inn Edmonton
City Centre Inn
Edmonton Best Western
Best Western Plus City Centre Hotel Edmonton
Best Western Edmonton
BEST WESTERN PLUS City Centre Inn Edmonton Alberta
Best Plus City Centre Edmonton
Best Western Plus City Centre Inn Hotel
Best Western Plus City Centre Inn Edmonton
Best Western Plus City Centre Inn Hotel Edmonton

Frequently asked questions

Is parking available at Best Western Plus City Centre Inn?

Yep, Best Western Plus City Centre Inn has a free self car park.

How much does it cost to stay at Best Western Plus City Centre Inn?

As of 15 June 2025, prices found for a 1-night stay for 2 adults at Best Western Plus City Centre Inn on 21 June 2025 start from AU$178.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus City Centre Inn have a pool?

Best Western Plus City Centre Inn has an indoor pool.

Does Best Western Plus City Centre Inn have a waterslide?

Yep, this property has a waterslide!

What makes Best Western Plus City Centre Inn a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Best Western Plus City Centre Inn.

Is Best Western Plus City Centre Inn family-friendly?

You bet! With amenities such as a waterslide, laundry facilities and an indoor pool, it's no surprise that Best Western Plus City Centre Inn is a hit with families.

Does Best Western Plus City Centre Inn serve breakfast?

Yeah, cooked-to-order brekkie is served weekdays from 7 AM to 11 AM and weekends from 7 AM to noon.

Is there a free airport shuttle available at Best Western Plus City Centre Inn?

No, Best Western Plus City Centre Inn does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Plus City Centre Inn?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Best Western Plus City Centre Inn?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Plus City Centre Inn?

No, only service animals are allowed.

Best Western Plus City Centre Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 515 out of 1004 reviews
Rating 8 - Good. 329 out of 1004 reviews
Rating 6 - Okay. 91 out of 1004 reviews
Rating 4 - Poor. 38 out of 1004 reviews
Rating 2 - Terrible. 31 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

OLASUPO

Business traveller
Stayed 1 night in Feb 2025

8/10 Good

Howard, Calgary

Travelled with family
Liked: Cleanliness, property conditions & facilities
Rooms are spacious but parking is compressed and hard to find later at night
Stayed 2 nights in Mar 2025

10/10 Excellent

Laarni Mae

Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2025

2/10 Terrible

Patricia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Spring

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnighter

Stayed 1 night in Mar 2025

10/10 Excellent

Tamera and Kevin

Stayed 1 night in Mar 2025

6/10 Okay

Lesley

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Not a great area
Stayed 2 nights in Mar 2025

8/10 Good

Blair

Stayed 2 nights in Feb 2025

10/10 Excellent

Dayzah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was great
Stayed 1 night in Mar 2025

8/10 Good

Douglas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

Chelsea

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Given keys to an already occupied room
Stayed 1 night in Mar 2025

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, cosy comfort.

We stayed here last year, and it was nice. But there have obviously been renos done...in our room anyway. Gorgeous bed, cosy quilt and pillows. Underbed and overbed lighting. TV is displayed on a classy wooden background that extend upwards with overhead lighting. Gorgeous bathroom counters. Shampoo, conditioner and bodywash in easy-access dispensers on the shower wall. Cleanliness+++ Lovely pool with curly waterslide. Would definitely recommend this hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Tamara, Marietta

Liked: Staff & service, amenities
The rooms are awesome! Comfy, quiet, well appointed, clean, and updated. Huge modern TVs. Lots of USB plugs and great lighting and decor. Supremely comfy bed! The hotel common areas, however, have seen better days. Staff are friendly, patient and helpful. Parking has plugs available for winter (for block heaters). Great location near a major mall. Despite the shabbiness of the common areas and the frequent smell of cigarette smoke in the entries and hallways, I’d stay here again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely renovated rooms and very quiet. Super comfortable beds!
Stayed 1 night in Feb 2025

10/10 Excellent

Sandra

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Feb 2025

8/10 Good

Michelle

Stayed 1 night in Feb 2025

2/10 Terrible

Rio Theresa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We had a terrible experience. There were small hairs in the toilet and tub. Coffee stains by the bed wall next to the bedside table. The walls seem to be paper thin. We can clearly hear people's conversations inside the room and also hear conversations from the hallway with people talking in their rooms. So much noise from the kids running around. WiFi was barely functioning, kept kicking out one of our phones so could not use it. We only had 2 devices connected. We left right away and were disheartened because we wasted our money for the night as we have to look for other accommodation to have a restful and clean place to stay.
Stayed 2 nights in Feb 2025

6/10 Okay

Sophia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was disappointed that the coffee maker in the room did not work.
Stayed 1 night in Feb 2025

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant with a view
Stayed 1 night in Feb 2025

6/10 Okay

Bill

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Feb 2025

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fine, everything looked cleaned. It was supposed to be a non-smoking hotel but there several spots throughout the hotel that smelled to tobacco and marijuana smoke.
Stayed 1 night in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Customer Service Excellence

While the hotel appears modest from the outside, the staff, restaurant, and rooms ensure that each guest has a restful, fun, and comfortable stay. The key are the staff: they provide superlative customer service. They are attentive, knowledgeable, and professional. They put customer in customer service. The restaurant is well appointed with a well - rounded menu. The second floor views provide a bright space to enjoy libations and good company. The rooms are comfortable and well laid out. The bed is comfortable with the space suited to meet your relaxation needs. The location is reasonable central to downtown, north end, and close to all amenities. It is adjacent to Kingsway Garden Mall, walking distance to NAIT, and a short distance to any professional services, especially, Royal Alex Hospital and speciality health care.
Stayed 2 nights in Feb 2025