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West Edmonton Mall Inn

2.0 star property
Family-friendly hotel with water park and free breakfast

Photo gallery for West Edmonton Mall Inn

Water park
Restaurant
In-room safe, desk, blackout curtains, iron/ironing board
Property amenity
Free daily continental breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
The current price is AU$160
includes taxes & fees
3 Nov - 4 Nov

Explore the area

View map
17504 90 Ave Nw, Edmonton, AB, T5T6L6
  • Place, West Edmonton Mall
    ‪3 min walk‬
  • Place, Fantasyland
    ‪9 min walk‬
  • Place, World Waterpark
    ‪12 min walk‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(136 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

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About the area

Edmonton

A family-friendly stay in Edmonton awaits you at West Edmonton Mall Inn. Within a 5-minute stroll you'll find West Edmonton Mall and Fantasyland within a 15-minute walk. Highlights at this hotel include free continental breakfast, a water park and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and express check-out. Plus you'll find dry cleaning/laundry services, a fireplace in the lobby and luggage storage. Each morning free breakfast is served. .Attractions within a 15-minute drive of this West Edmonton hotel include University of Alberta and Rogers Place.

What's nearby

  • West Edmonton Mall - 3 min walk - 0.3 km
  • Galaxyland - 5 min walk - 0.4 km
  • Fantasyland - 9 min walk - 0.7 km
  • World Waterpark - 12 min walk - 1.1 km
  • Misericordia Community Hospital - 16 min walk - 1.4 km

Getting around

  • South Campus Station - 11 min drive
  • Avonmore Station - 17 min drive
  • Edmonton, AB (YEG-Edmonton Intl.) - 27 min drive

Restaurants

  • ‪The Old Spaghetti Factory - ‬2 min walk
  • ‪Five & Dive - ‬2 min walk
  • ‪Boston Pizza - ‬13 min walk
  • ‪Jollibee - ‬6 min walk
  • ‪Atlas Steak + Fish - ‬4 min walk

About this property

West Edmonton Mall Inn

Family-friendly hotel with water park and free breakfast
West Edmonton Mall Inn offers its guests a water park (surcharge). WiFi is free in public spaces. Free breakfast is served daily. The family-friendly West Edmonton Mall Inn also features a fireplace in the lobby, dry cleaning/laundry services, and express check-out. Self parking is free.

This Edmonton hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
West Edmonton Mall Inn offers 88 accommodations with a safe and coffee/tea makers. 42-inch flat-screen televisions come with cable channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Lobby
Fantasyland Hotel
  • Spa
  • Pet-friendly
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, 1,570 reviews
The price is AU$266
includes taxes & fees
3 Nov - 4 Nov
Fantasyland Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • Bowling alley
  • Water park

Family friendly

  • Bowling alley
  • In-room refrigerator
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

West Edmonton Inn
West Edmonton Mall Inn Alberta
West Edmonton Mall Inn
West Edmonton Mall Hotel Edmonton
West Edmonton Mall Inn Hotel
West Edmonton Mall Inn Edmonton
West Edmonton Mall Inn Hotel Edmonton

Frequently asked questions

What is the cancellation policy at West Edmonton Mall Inn?

West Edmonton Mall Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at West Edmonton Mall Inn?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at West Edmonton Mall Inn on 3 Nov 2025 start from AU$160.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at West Edmonton Mall Inn?

Yep, West Edmonton Mall Inn has a free self car park.

Does West Edmonton Mall Inn have a waterslide?

No, there is no waterslide at West Edmonton Mall Inn, but World Waterpark is a short 15-minute walk away.

Is West Edmonton Mall Inn family-friendly?

You bet! With amenities such as a water park and an on-site bowling alley, it's no surprise that West Edmonton Mall Inn is a hit with families.

Does West Edmonton Mall Inn serve breakfast?

Yep, complimentary continental brekkie is on offer daily from 7:30 AM to 10:00 AM.

Is there a free airport shuttle available at West Edmonton Mall Inn?

No, West Edmonton Mall Inn does not offer an airport shuttle service.

What time are check-in & check-out at West Edmonton Mall Inn?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Is there a golf course on site at West Edmonton Mall Inn?

There isn't one on site, but Professor Wem's Adventure Golf is a short 9-minute walk away.

West Edmonton Mall Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 530 out of 1486 reviews
Rating 8 - Good. 452 out of 1486 reviews
Rating 6 - Okay. 260 out of 1486 reviews
Rating 4 - Poor. 139 out of 1486 reviews
Rating 2 - Terrible. 105 out of 1486 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Ryan

Travelled with family
Disliked: Staff & service, property conditions & facilities
We booked a 3 night stay at the inn to explore the mall for a few days. We were given a room on the top floor beside the breakfast room. Wifi wouldn't connect in the room and the receptionist recommended we use wifi in the lobby. I recommended they check the router on that floor. Problem was never resolved. The breakfast room door slamming woke me up when it opened and the yogurt machines buzzing kept me up. The cold war era cot we rented for $20 was unusable and I had to go get it myself as the front desk forgot. No discounts or refunds were offered for anything. Oh, and if you book through a third party, i.e. Expedia, I was told we were ineligible for the attraction discounts at the mall. Parking is limited so the majority of guests have to park in the overflow lot across the street which is sketchy at best. Our 3 night stay became a 1 night stay pretty quick.
Stayed 3 nights in Jul 2025

2/10 Terrible

harparamjot

Disliked: Cleanliness, staff & service, property conditions & facilities
Three days out for a small trip and I had to spent more days in the hotel then I spent exploring Edmonton, Found something yuck on the hair dryer in the first hotel room within first two hours, got changed into room 2nd (not before getting a expedia agent), got locked in there within the first five minutes, After sobbing for 20 minutes requesting them to charge one night’s money out of my prepaid booking and refund me rest, I even offered to leave my deposit, they won’t let me leave even with me taking a huge loss but was transferred to a better room and was given complimentary water park tickets also the help desk lady showed a lot of compassion gave me hug understanding how overwhelmed and tired I was. It was great for one whole day, I explored west Edmonton mall, I liked my new room but when I arrived back the light in my washroom went out, I informed help desk and assured them I can survive the night and would appreciate being helped the next morning, left another call in the morning as a reminder, called again in the afternoon, after no help for another half an hour went to the help desk myself, The lady told me someone will. come around 2:30, At this point half of my day is gone but planned where I might still be able to go and 2:30 rolls around and no one’s here called again at 2:45, she tells me she’ll send somebody now, waited until 3:30 and called again Had to explain the situation again to the new person, she sends someone right away and he fixes my problem
Stayed 3 nights in Jul 2025

8/10 Good

Stacy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really close to the mall.
Stayed 2 nights in Jul 2025

6/10 Okay

Domonic

Liked: Cleanliness, staff & service, property conditions & facilities
88 rooms 6 tables in the dining room!!! The dinning room is very small on the 3rd floor. It is ONLY open from 730-10. Everyone was there at 7:30 no surprise. 3 couples left as there was a line at the toaster and pancake station. We traveled 11 hours and of course needing restrooms. There are NO RESTROOMS in the Lobby. We had to wait to check in to use ours!! 2 other family’s w/kids arrived needing restrooms!!! Ooops. WIFI is not secure!!! Parking is limited at the Hotel but they do have an overflow lot nearby. The room was spacious and beds were nice. Our room rate was $92 and directly across from the Mall and that was awesome.
Stayed 2 nights in Jul 2025

8/10 Good

Emmett

Liked: Cleanliness
Great location for the mall
Stayed 1 night in Jul 2025

8/10 Good

Geoff

Stayed 2 nights in Jul 2025

8/10 Good

Shauna Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great for access to the WEM and all activities. The staff were friendly and helpful, and the interior had recently been renovated and was kept quite clean. It is a smaller property, and an older build, so the hallways were noisy. Our room was also designed to be an adjoining family room, where another family was staying. Given that the door separating the rooms was thin, it offered little to no noise barrier. Given we weren't at the hotel other than to sleep, this wasn't a major issue and the convenience and cost made up for this.
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

8/10 Good

Jillian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to mall. Only receive discount on west Ed mall activities (50% off) if booking through hotel directly
Stayed 2 nights in Jul 2025

8/10 Good

Jeffrey, Red deer

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, room was bigger than I thought. View if the park and breakfast was good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rosemarie

Stayed 1 night in Jul 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very spacious and clean and close to the mall. Very convenient.
Stayed 1 night in Jun 2025

10/10 Excellent

Jamielia

Stayed 1 night in Jun 2025

6/10 Okay

Hsin Hsin

Travelled with family
Liked: Amenities
Overrall, It is a very convenient location as It is just 3 minutes walk to the West Edmonton Mall. I liked the breaksfast , please add breadkfast sausage to the menu. Thank you.
Stayed 3 nights in Jul 2025

2/10 Terrible

Kristina

Travelled with family and small children, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Front desk staff was rude and unfriendly when our group arrived in the property. Basement parking will costs guests $10 more per day. They advertised that guests will get 50% off for the slide and pool but that is not true if you booked with expedia or other 3rd party booking sites. There’s only one elevator that looks and sounds unmaintained. The breakfast room is so small, not enough seats for guests. Breakfast is also limited to carbs - no meat (bacon, sausage, omelet) though there’s hard boiled egg.
Stayed 1 night in Jul 2025

8/10 Good

Syed Askari

Liked: Cleanliness, staff & service, property conditions & facilities
Short stay so can’t comment in detail but it was a nice stay
Stayed 1 night in Jul 2025

6/10 Okay

Seonghee

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Iver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldn’t connect my ps5 because of the Wifi settings and they had no one to help assist and the tv channels were boring, but everything was great other than that.
Stayed 2 nights in Jul 2025

2/10 Terrible

Manish

Disliked: Cleanliness, staff & service, property conditions & facilities
Hallways and elevator
Stayed 2 nights in Jul 2025

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly and considerate staff. hallways were always clean and no issues with checking in or out.
Stayed 5 nights in Jul 2025

6/10 Okay

Bella

Travelled with family and small children
Liked: Cleanliness, staff & service
Liked the location. Didn't like the dirty floors and very poor breakfast.
Stayed 5 nights in Jul 2025

2/10 Terrible

Mary

Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Marek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Busy motel at the door of WEM

Busy place just outside the West Edmonton Mall. There was one reception person handling all check-ins. I was not informed about deposit taken straight from credit card. Relatively good breakfast. Not hotel's fault, but we had loud next door guests, spoiling our good night sleep.
Stayed 1 night in Jul 2025

8/10 Good

MANDY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is subpar.
Stayed 1 night in Jul 2025