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West Edmonton Mall Inn

2.0 star property

Photo gallery for West Edmonton Mall Inn

Water park
Property amenity
Free daily continental breakfast
Restaurant
Interior entrance

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
The current price is AU$153
includes taxes & fees
3 May - 4 May

Explore the area

View map
17504 90 Ave Nw, Edmonton, AB, T5T6L6
  • Place, West Edmonton Mall
    ‪5 min walk‬
  • Place, Galaxyland
    ‪5 min walk‬
  • Place, Fantasyland
    ‪9 min walk‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(170 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

A hotel room with a large bed, a desk, a chair, a nightstand, and a lamp.

Room, 1 Queen Bed, Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Edmonton

A family-friendly stay in Edmonton awaits you at West Edmonton Mall Inn. Within a 5-minute stroll you'll find West Edmonton Mall and Fantasyland within a 15-minute walk. Highlights at this hotel include free continental breakfast, a water park and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and express check-out. Plus you'll find dry cleaning/laundry services, a fireplace in the lobby and luggage storage. Each morning free breakfast is served. .Attractions within a 15-minute drive of this West Edmonton hotel include River Cree Casino and University of Alberta Hospital.

What's nearby

  • West Edmonton Mall - 5 min walk - 0.4 km
  • Galaxyland - 5 min walk - 0.4 km
  • Starlight Casino - 6 min walk - 0.6 km
  • Fantasyland - 9 min walk - 0.8 km
  • World Waterpark - 9 min walk - 0.8 km

Getting around

  • South Campus Station - 11 min drive
  • Avonmore Station - 17 min drive
  • Edmonton, AB (YEG-Edmonton Intl.) - 27 min drive

Restaurants

  • ‪The Old Spaghetti Factory - ‬2 min walk
  • ‪Five & Dive - ‬2 min walk
  • ‪1ST RND - ‬2 min walk
  • ‪Boston Pizza - ‬2 min walk
  • ‪Earls Restaurant & Bar - ‬2 min walk

About this property

West Edmonton Mall Inn

West Edmonton Mall Inn offers its guests a water park (surcharge). WiFi is free in public spaces. Free breakfast is served daily. The family-friendly West Edmonton Mall Inn also features a fireplace in the lobby, dry cleaning/laundry services, and express check-out. Self parking is free.

This Edmonton hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
West Edmonton Mall Inn offers 88 accommodations with a safe and coffee/tea makers. 42-inch flat-screen televisions come with cable channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Lobby
Fantasyland Hotel
West Edmonton
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.0 out of 5, Very good, 1,674 reviews
The price is AU$248
includes taxes & fees
6 May - 7 May
Fantasyland Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • Bowling alley
  • Water park

Family friendly

  • Bowling alley
  • In-room refrigerator
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

West Edmonton Inn
West Edmonton Mall Inn Alberta
West Edmonton Mall Inn
West Edmonton Mall Hotel Edmonton
West Edmonton Mall Inn Hotel
West Edmonton Mall Inn Edmonton
West Edmonton Mall Inn Hotel Edmonton

Frequently asked questions

What is the cancellation policy at West Edmonton Mall Inn?

West Edmonton Mall Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at West Edmonton Mall Inn?

As of 1 May 2026, prices found for a 1-night stay for 2 adults at West Edmonton Mall Inn on 3 May 2026 start from AU$153, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at West Edmonton Mall Inn?

Yep, West Edmonton Mall Inn has a free self car park.

Does West Edmonton Mall Inn have a waterslide?

No, there is no waterslide at West Edmonton Mall Inn, but World Waterpark is a short 15-minute walk away.

Is West Edmonton Mall Inn family-friendly?

You bet! With amenities such as a water park and an on-site bowling alley, it's no surprise that West Edmonton Mall Inn is a hit with families.

Does West Edmonton Mall Inn serve breakfast?

Yep, complimentary continental brekkie is on offer daily from 7:30 AM to 10:00 AM.

Is there a free airport shuttle available at West Edmonton Mall Inn?

No, West Edmonton Mall Inn does not offer an airport shuttle service.

What time are check-in & check-out at West Edmonton Mall Inn?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

West Edmonton Mall Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 545 out of 1554 reviews
Rating 8 - Good. 464 out of 1554 reviews
Rating 6 - Okay. 293 out of 1554 reviews
Rating 4 - Poor. 140 out of 1554 reviews
Rating 2 - Terrible. 112 out of 1554 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Arlene, Oshawa

Stayed 4 nights in Jan 2026

2/10 Terrible

Donna Vee, Jasper

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I do not recommend this hotel based on my 4-night stay. I chose this hotel for its location across the mall, but the overall experience was disappointing. During check-in, I witnessed front desk staff (Odessa) speaking to a guest in an unprofessional manner. During my own check-in, little to no information was provided about the stay or amenities. The shower drain was clogged and was not repaired promptly. We were woken by loud noise at 3:00 AM on the first night and again at 4:30 AM the following night. When I reported the second disturbance, the overnight staff (Arra) was hesitant to inspect the room and instructed me to unplug the refrigerator myself instead of resolving the issue professionally. Parking is available but was full. Front desk staff advised parking on the side of the hotel; however, this area was clearly marked as private property with no overnight parking. This left only paid underground parking at $10 CAD per night. Only two sets of toiletries were initially provided for a 4-night stay, and requesting additional items was handled poorly. No management followed up, apologized, or offered any resolution. I reported this stay to Expedia. The hotel later claimed I was offered a room transfer, which is not true. The hotel’s representative (Patricia) informed Expedia that no compensation would be provided despite the inconvenience. Breakfast was acceptable but basic. Overall, poor communication, lack of accountability, and unprofessional service.
Stayed 3 nights in Jan 2026

2/10 Terrible

Sofiia

Stayed 1 night in Jan 2026

4/10 Poor

Christopher

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2026

6/10 Okay

Amber

Travelled with family
Liked: Cleanliness, property conditions & facilities
We got the "worst" room you can get, right below the open breakfast room ( which is on third floor ) and the front desk made it seem that it was because we booked through Expedia. I had asked about purchasing Waterpark passes and they stated " Well since you booked through Expedia.... no ". Therefor each morning at 7:30am it was a continuous stream of chair noises and stomping. Location was very optimal, steps away from entrance too mall - breakfast was limited options but what you needed to get your day started. Beds and room was clean, but did have a few hand towels that had small, dark visible residue that created a Ick factor.
Stayed 2 nights in Jan 2026

6/10 Okay

kevin

Liked: Staff & service, amenities
Check-in staff were very nice
Stayed 2 nights in Jan 2026

10/10 Excellent

murray

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was very good
Stayed 2 nights in Jan 2026

8/10 Good

April

Stayed 2 nights in Jan 2026

8/10 Good

April Patricia-Ann

Stayed 1 night in Jan 2026

2/10 Terrible

Clyde Rhett, Dawson Creek

The facade is good but the rooms are old.
Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Stayed 3 nights in Jan 2026

8/10 Good

Kristen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room wasnt stocked woth shampoo or soap. But everything else was great
Stayed 2 nights in Jan 2026

8/10 Good

Kelsey

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was great.
Stayed 2 nights in Jan 2026

6/10 Okay

Ruth

Stayed 1 night in Jan 2026

6/10 Okay

Brittany

Liked: Staff & service
Disliked: Property conditions & facilities
Front desk staff were lovely. But once in the room, toilet didn’t flush, toilet paper roll holder was broken, fresh towels had hair on them.
Stayed 3 nights in Jan 2026

8/10 Good

Rance

Clean room staff was nice.
Stayed 1 night in Jan 2026

2/10 Terrible

Cathy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I will leave an honest review so people can make a decision..... The hotel was right by the LRT and accross from the Mall, almost no parking, and it was sketchy. Its close to the mall yes...but the amount of garbage outside, the hotel was not clean, and the sketchy people....inside just hanging out, and outside noooo good. Breakfast was boiled eggs and kids cereals. Beds...low to the floor and not comfortable. Its cheep for a reason. The staff was the only good thing, friendly and quick at the check in.
Stayed 1 night in Jan 2026

10/10 Excellent

Boldsukh

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Gansukh

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good location
Stayed 2 nights in Jan 2026

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy check-in and out. Clean room.
Stayed 2 nights in Jan 2026

10/10 Excellent

Lina

Stayed 1 night in Oct 2025

10/10 Excellent

joe

Liked: Cleanliness, property conditions & facilities
Nice place quiet and peaceful
Stayed 1 night in Jan 2026

8/10 Good

Audrey

Travelled with partner
Liked: Cleanliness
Reception was so friendly and helpful! Room was clean, and well appointed with real coffee. Ups and glasses. Such a refreshing change from the paper most motels come with. Yes it is a bit run down but still comfy. Been coming here for many years and this is probably our best stay
Stayed 1 night in Jan 2026

8/10 Good

Heather Anne

Stayed 2 nights in Jan 2026

10/10 Excellent

Weberton

Stayed 2 nights in Jan 2026