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Kimpton EPIC Hotel by IHG

5.0 star property
Riverfront hotel with 2 restaurants and 2 outdoor pools

Photo gallery for Kimpton EPIC Hotel by IHG

2 outdoor pools, open 8:00 AM to 7:00 PM, pool cabanas (surcharge)
2 outdoor pools, open 8:00 AM to 7:00 PM, pool cabanas (surcharge)
Exterior
View from room
Suite, 1 King Bed (High Floor)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
The current price is AU$406
includes taxes & fees
1 June - 2 June

Explore the area

Map
270 Biscayne Blvd Way, Miami, FL, 33131
  • Bayfront Park
    ‪5 min walk‬
  • Brickell City Centre
    ‪9 min walk‬
  • Bayside Marketplace
    ‪12 min walk‬
  • Miami, FL (MIA-Miami Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 King Bed (High Floor)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
  • City view
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (High Floor)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom (High Floor)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
  • Water view
  • 89.3 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, View (Water View High Floor)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds, View (Water View High Floor)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Water view
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View (High Floor)

Room, 2 Double Beds, City View (High Floor)

Room, 2 Double Beds, City View (High Floor)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • City view
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View (High Floor)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, City View (High Floor)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • City view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, View (Water Views)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds, View (Water Views)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Water view
  • 43.0 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, View (Water View)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom, View (Water View)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
  • Partial ocean view
  • 88 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, View (Water View)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, View (Water View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Water view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Roll-in Shower (Mobility)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds, Roll-in Shower (Mobility)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • City view
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (Essential)

Premium bedding, pillow-top beds, minibar, in-room safe

Room (Essential)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • City view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 King Bed (Penthouse)

Suite, 1 King Bed (Penthouse)

Suite, 1 King Bed (Penthouse)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
  • Water view
  • 102 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds, City View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • City view
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible Bathtub (Mobility)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Accessible Bathtub (Mobility)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, City View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • City view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible Bathtub (Mobility)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds, Accessible Bathtub (Mobility)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • City view
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Roll-in Shower (Mobility)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Roll-in Shower (Mobility)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Water view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower (Mobility)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Roll-in Shower (Mobility)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
  • City view
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, View (Water View High Floor)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, View (Water View High Floor)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • City view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Miami

A luxury stay in the heart of Miami awaits you at Kimpton EPIC Hotel by IHG. Within steps you'll find Downtown Miami Shopping District and Bayfront Park within a short 5-minute stroll. Highlights at this hotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, body scrubs and facials along with access to the sauna. The restaurant, Area 31, serves seafood and is open for breakfast, brunch, lunch and dinner. With 3 lounge bars and a poolside bar to choose from, you can enjoy a drink at the hotel. Enjoy the marina, 24-hour gym, sauna and pool cabanas. 25005 square feet (2323 square metres) of event facilities include 13 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and free use of bicycles. Full breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 1:00 PM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Within a 15-minute walk of this 5-property class Downtown Miami hotel, attractions include Brickell City Centre and Bayside Marketplace.

What's nearby

  • Bayfront Park - 5 min walk - 0.4 km
  • Brickell City Centre - 9 min walk - 0.8 km
  • Bayside Marketplace - 12 min walk - 1.1 km
  • Kaseya Center - 16 min walk - 1.3 km
  • Port of Miami - 5 min drive - 3.2 km

Getting around

  • Bayfront Park Metromover Station - 5 min walk
  • Hialeah Market Station - 10 min drive
  • Miami International Airport (MIA) - 23 min drive

Restaurants

  • ‪W Miami - ‬4 min walk
  • ‪Epic Lobby - ‬1 min walk
  • ‪La Granja - ‬4 min walk
  • ‪Zuma Miami - ‬1 min walk
  • ‪Miami Sound Bar - ‬4 min walk

About this property

Kimpton EPIC Hotel by IHG

Riverfront hotel with 2 restaurants and 2 outdoor pools
As a guest of Kimpton EPIC Hotel by IHG, you'll find a full-service spa, a marina, and 2 outdoor swimming pools. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 13 meeting rooms. Event space at this hotel measures 25005 square feet (2323 square metres) and includes conference space. A 24-hour fitness centre, a sauna, and a rooftop terrace are also featured at the luxury Kimpton EPIC Hotel by IHG. For a fee, parking is available.

This 5-star Miami hotel is smoke free.

  • 411 guestrooms or units
  • 30 levels
  • 2 dining venues
  • 3 bars or lounges
  • 25005 sq ft of conference space
  • 2323 sq. m of conference space
  • Terrace on the roof
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
Kimpton EPIC Hotel by IHG offers 411 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium satellite channels and pay-per-view films.

Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, designer toiletries and complimentary toiletries. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna. The spa is open daily.

Languages

English, French, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 52 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 1:00 PM on weekends; USD 15 to 30 per person
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Area 31
  • Zuma

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Free bicycle rentals
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business centre
  • 25,005 square feet of conference space

Outdoors

  • Marina
  • On a river
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per night
  • Resort fee: USD 45.20 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • Fitness/yoga classes
  • In-room safe
  • Newspaper
  • Phone calls
  • Pool access
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 30 per person
  • Valet parking fee: USD 52 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

EPIC Hotel
EPIC Hotel Miami
EPIC Miami

Frequently asked questions

What is the cancellation policy at Kimpton EPIC Hotel by IHG?

Kimpton EPIC Hotel by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kimpton EPIC Hotel by IHG?

As of 1 May 2025, prices found for a 1-night stay for 2 adults at Kimpton EPIC Hotel by IHG on 1 June 2025 start from AU$335.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kimpton EPIC Hotel by IHG?

Yep, Kimpton EPIC Hotel by IHG has covered valet parking with in/out privileges for USD 52 per night.

Are there any beaches close to Kimpton EPIC Hotel by IHG?

The closest beach to Kimpton EPIC Hotel by IHG is Surfside Beach (14 km).

Is there a spa on site at Kimpton EPIC Hotel by IHG?

Yep, there is an onsite spa at Kimpton EPIC Hotel by IHG. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Kimpton EPIC Hotel by IHG have a pool?

Yep, and guests love it! Kimpton EPIC Hotel by IHG has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 7:00 PM.

What luxury perks are available at Kimpton EPIC Hotel by IHG?

Kimpton EPIC Hotel by IHG features 2 outdoor pools, a full-service spa and 2 restaurants. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes Kimpton EPIC Hotel by IHG a romantic place to stay?

Al fresco dining and a bar, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Kimpton EPIC Hotel by IHG.

Is Kimpton EPIC Hotel by IHG family-friendly?

You bet! With amenities such as 2 outdoor pools and laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Kimpton EPIC Hotel by IHG is a hit with families.

Are there hot tubs in the rooms at Kimpton EPIC Hotel by IHG?

No, but there are deep-soaking baths in the guestrooms.

Does Kimpton EPIC Hotel by IHG serve breakfast?

You bet, full breakfast is served weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 1:00 PM.

Is there a free airport shuttle available at Kimpton EPIC Hotel by IHG?

No, Kimpton EPIC Hotel by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Kimpton EPIC Hotel by IHG?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Kimpton EPIC Hotel by IHG?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Kimpton EPIC Hotel by IHG?

Furry friends are welcome at Kimpton EPIC Hotel by IHG, with food and water bowls on offer.

Kimpton EPIC Hotel by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1196 out of 1787 reviews
Rating 8 - Good. 288 out of 1787 reviews
Rating 6 - Okay. 143 out of 1787 reviews
Rating 4 - Poor. 71 out of 1787 reviews
Rating 2 - Terrible. 89 out of 1787 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Stayed 1 night in Jan 2025

6/10 Okay

June A.

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
I was disappointed in the condition of my room. After walking on the floor, I had to clean the bottom of my feet due to the unclean floors. There was thick dust in the closet and dust balls on the floor of the closet. Minor repairs were needed, e.g., chipped wood, rust in the bathroom shower, etc. It was way too overpriced for what I received. I will not stay there again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Sharawnda, Pittsburgh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good experience overall. However, the valet parking most definitely a surprise. There was no self parking, so I was forced to pay $52 a day for valet parking. The staff was pleasant. Everything was clean. However, there was some language barriers with the housekeepers who did not speak English.
Stayed 4 nights in Jan 2025

2/10 Terrible

TONJA

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Everything is broken!!!

A beautiful hotel, however in my room the phone wasn’t working, the TV wasn’t working, and the air conditioner wasn’t working. I couldn’t even call the front desk due to no hotel phone. I went downstairs to let them know that as soon as I entered the room, everything was broken. The front desk immediately sent the engineer to the room who “fixed” everything. Ten minutes after he left everything broke again!!!! I called downstairs and demanded to be moved - of course, the hotel was sold out. Such a beautiful hotel- but the first time is a lasting impression…. And I will never stay at the Kimpton Miami again.
Broken TV
Stayed 1 night in Jan 2025

10/10 Excellent

London Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chris did an amazing job he was very nice and helpful. Thank you guys so much I had a great time staying here.
Stayed 2 nights in Jan 2025

8/10 Good

Sheyla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and lots to do in the area! Would recommend and stay there again.
Stayed 3 nights in Jan 2025

4/10 Poor

Jolie

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities
My stay was overall good but I paid almost $3000 for the room when I got there they made me pay an extra $1000 as a “security deposit” that I never got it back they have a bunch of hidden fees for something that’s not even considered a resort;they still charge you resort fees even if you didn’t use any of the amenities The rooms are also small and outdated. I wouldn’t come back here unless I want my money to go down the drain. Definitely not worth the price.
Stayed 6 nights in Jan 2025

6/10 Okay

Avery

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable room, broken technology

The good: The room was very comfortable and had modern furniture. The pool area looked really clean and swanky (we didn’t have time to use it). The balcony had a gorgeous view of the water. The bad: The satellite TV service was very glitchy and would cut out every couple of minutes. The Wi-Fi was terribly slow. No coffee maker in the room. The clock in the room was set an hour off (we stayed in January – weeks away from a daylight savings clock change – we went ahead and fixed the time on the clock ourselves). The Hotels.com app said our checkout time was at noon, but the housekeeper was pounding on our door at 10:35am asking us to check out. The ugly: I think this hotel is more accustomed to a “Ritzier” clientele than us. (We’re just a couple of goofy midwesterners who stayed here the night after our cruise 😂)
Stayed 1 night in Jan 2025

10/10 Excellent

Dionne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed ourselves. Everyone was so nice and accommodating. The food was excellent! Room service was worth the money. I wish there was a sports bar on the premises, or somewhere to watch the game with more than one television.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jaspal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Blythe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great! Food and pool area was wonderful. Our room was very nice with a balcony and very neat and clean. We would definitely stay there again
Stayed 1 night in Jan 2025

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very accommodating.

I was able to check in early which was much appreciated as I arrived off a cruise. I enjoyed the pool and had a wonderful supper.
Stayed 1 night in Jan 2025

10/10 Excellent

Gilbert

Stayed 1 night in Jan 2025

4/10 Poor

Katherine

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
The hotel had a strong cleaning detergent smell, there was not a bellman to help us with our bags when we arrived and we waited 15 minutes to check in. When we entered our room it smelled like cigarette smoke covered up with lots of air freshener. When I called to complain they told me they were sold out and did not have any other rooms available and sent someone up to take care of the smell with even more air freshener, which I declined. They were agreeable to refund me for my second night and we found a different hotel to stay in.
Stayed 2 nights in Jan 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 3 nights in Oct 2024

8/10 Good

Nancy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Tamaya

Stayed 3 nights in Oct 2024

10/10 Excellent

Rae

Stayed 1 night in Jan 2025

10/10 Excellent

Scott

Stayed 1 night in Jan 2025

10/10 Excellent

Sammy

Stayed 1 night in Jan 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed watcing boats on waterway from our balcony. Room and bathroom wew large.
Stayed 1 night in Jan 2025

8/10 Good

Catherine

Travelled with partner
The shampoo was already used and the pressure of the water was too low
Stayed 1 night in Jan 2025