2/10 Terrible
kim
Travelled with family
1 May 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend that no one stay at this facility there was no pool that was working no jacuzzi working which was not expressed and Expedia I should have looked at the reviews better before choosing this facility the rooms were very dirty no housekeeping I thought for a new facility that I was going to be very pleased with this but I was very wrong I had to go by bleach to clean the floors the counters and the bathroom there was dirty rags from the previous people that stayed there in the drawers in the bathroom me and my daughter had to wash the headboard down with bleach for the money that I paid for this facility I should have been refunded for some of the amenities that were not provided I had no clue that the pool had no heat and that the jacuzzi had been broken for over a year and a half it look like Ray Charles caulked and painted in the hotel room especially in the bathroom no bathroom fan it smelled I literally wanted to cry the first night there because I was so disappointed very very bad choice do not stay at that facility there was no shampoo conditioner or body wash in the bathrooms the towels were minimal, and I had to get more. Mind you when I first got there the first room they gave me was dirty not cleaned at all so they gave me a second room that was just as bad.i totally do not get that, it was very disturbing how dirty these rooms were. I took pictures hoping to post them it was that bad.
kim
Stayed 2 nights in Apr 2025