Halcyon - a hotel in Cherry Creek

4.5 star property
Luxury hotel with 2 restaurants and 24-hour fitness centre

Photo gallery for Halcyon - a hotel in Cherry Creek

Outdoor pool, pool cabanas (surcharge), pool loungers
Property video
Presidential Suite
Exterior
1 bedroom, premium bedding, pillow-top beds, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Room service
The current price is AU$494
includes taxes & fees
12 Oct - 13 Oct

Explore the area

View map
245 North Columbine Street, Denver, CO, 80206
  • Cherry Creek Shopping Center
    ‪5 min walk‬
  • Denver Botanic Gardens
    ‪20 min walk‬
  • Denver Zoo
    ‪6 min drive‬
  • Denver, CO (DEN-Denver Intl.)
    ‪35 min drive‬

Room options

Room, 2 Queen Beds, Accessible (Great, ADA Tub)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Corner

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Den)

9.8 out of 10
Exceptional
(29 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 58 sq m
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed and 1 Twin Murphy Bed

Room, 2 Double Beds, Accessible (Great, with Shower)

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Suite (Loft)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Presidential Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 121 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Den)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Great)

9.4 out of 10
Exceptional
(20 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Corner

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, Accessible

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Corner

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Great)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Terrace

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Terrace

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Denver

A luxury stay in Denver awaits you at Halcyon - a hotel in Cherry Creek. Within a 20-minute stroll, you'll find Cherry Creek Shopping Center and Denver Botanic Gardens. Highlights at this hotel include 2 restaurants, an outdoor swimming pool and a 24-hour gym. .The restaurant, Local Jones, serves Asian cuisine and is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, Hot tub, pool cabanas and pool loungers. Other amenities include a conference centre, coffee/tea in a common area and free use of bicycles. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .With a stay at this 4.5-property class Cherry Creek hotel, you'll be 2.5 km (1.5 mi) from Washington Park and 4 km (2.5 mi) from Denver Museum of Nature and Science.

What's nearby

  • Cherry Creek Shopping Center - 5 min walk - 0.5 km
  • Denver Botanic Gardens - 20 min walk - 1.7 km
  • Denver Art Museum - 5 min drive - 3.7 km
  • Denver Zoo - 6 min drive - 4.7 km
  • Coors Field - 7 min drive - 5.9 km

Getting around

  • Alameda Station - 6 min drive
  • 48th & Brighton at National Western Center Station - 12 min drive
  • Denver International Airport (DEN) - 36 min drive

Restaurants

  • ‪North Italia - ‬3 min walk
  • ‪Cherry Cricket - ‬2 min walk
  • ‪Forget Me Not - ‬2 min walk
  • ‪Shake Shack - ‬2 min walk
  • ‪Toro - ‬3 min walk

About this property

Halcyon - a hotel in Cherry Creek

Luxury hotel with 2 restaurants and 24-hour fitness centre
As a guest of Halcyon - a hotel in Cherry Creek, you'll find an outdoor pool, Access to hot tub, a 24-hour fitness centre, and complimentary bicycles. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

Business amenities include 5 meeting rooms and coworking spaces. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Halcyon - a hotel in Cherry Creek. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Denver hotel.

  • 1 building
  • 154 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Built in 2016
  • Terrace on the roof
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
Halcyon - a hotel in Cherry Creek offers 154 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. 47-inch LED televisions come with premium digital channels and Netflix.

Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desk chairs; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Parking and transport

  • Valet parking on site (USD 62 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 10 AM on weekends; USD 10 to 30 for adults and USD 10 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Local Jones
  • Quality Italian

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Art gallery
  • Bicycle storage
  • Bicycle tours
  • Designer stores
  • Free bicycle rentals
  • Hot tub
  • Ice skating
  • Outdoor pool
  • Scooter/moped rentals
  • Shopping centre

Family friendly

  • In-room cot
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre
  • Coworking space

Outdoors

  • In the mountains
  • Pool cabanas (surcharge)
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lift
  • Magnifying mirror
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch LED TV with premium digital channels
  • Netflix

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 40.86 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Nearby fitness centre access
  • Newspaper
  • Phone calls
  • Pool access
  • Shuttle service
  • Hot tub access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 for adults and USD 10 to 20 for children
  • Valet parking fee: USD 62 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access is available 24 hours a day.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Halcyon Hotel Denver
Halcyon Denver
Halcyon hotel Cherry Creek
Halcyon Cherry Creek
Halcyon A In Cherry Creek
Halcyon - a hotel in Cherry Creek Hotel
Halcyon - a hotel in Cherry Creek Denver
Halcyon - a hotel in Cherry Creek Hotel Denver

Frequently asked questions

What is the cancellation policy at Halcyon - a hotel in Cherry Creek?

Halcyon - a hotel in Cherry Creek offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Halcyon - a hotel in Cherry Creek?

As of 17 Sept 2025, prices found for a 1-night stay for 2 adults at Halcyon - a hotel in Cherry Creek on 12 Oct 2025 start from AU$432.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Halcyon - a hotel in Cherry Creek?

Yep, Halcyon - a hotel in Cherry Creek has valet parking with in/out privileges for USD 62 per night.

Does Halcyon - a hotel in Cherry Creek have a pool?

Halcyon - a hotel in Cherry Creek has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and on a lounger. The pool is open 24 hours.

What luxury perks are available at Halcyon - a hotel in Cherry Creek?

Halcyon - a hotel in Cherry Creek features an outdoor pool, 1 hot tub and 2 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes Halcyon - a hotel in Cherry Creek a romantic place to stay?

1 hot tub and couples dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Halcyon - a hotel in Cherry Creek.

Is Halcyon - a hotel in Cherry Creek family-friendly?

You bet! With amenities such as free bike rentals and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Halcyon - a hotel in Cherry Creek is a hit with families.

Does Halcyon - a hotel in Cherry Creek serve breakfast?

You bet, cooked-to-order brekkie is on offer on weekdays from 6:30 AM to 10 AM and weekends between 7 AM and 10 AM.

Is there a free airport shuttle available at Halcyon - a hotel in Cherry Creek?

No, Halcyon - a hotel in Cherry Creek does not offer an airport shuttle service.

Is there a bar or restaurant at Halcyon - a hotel in Cherry Creek?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Halcyon - a hotel in Cherry Creek?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Halcyon - a hotel in Cherry Creek?

Dogs are welcome at Halcyon - a hotel in Cherry Creek, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

Halcyon - a hotel in Cherry Creek Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 733 out of 1004 reviews
Rating 8 - Good. 138 out of 1004 reviews
Rating 6 - Okay. 74 out of 1004 reviews
Rating 4 - Poor. 35 out of 1004 reviews
Rating 2 - Terrible. 24 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sian

Stayed 3 nights in Jun 2025

8/10 Good

Karen Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with many restaurants and shopping in area
Stayed 3 nights in Jun 2025

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jonathan

Stayed 1 night in May 2025

10/10 Excellent

Sudhir

Stayed 1 night in May 2025

6/10 Okay

Kathy

Liked: Cleanliness, staff & service, room comfort
We had a lovely 6th floor east facing room, overlooking the shops on Columbine Street. Unfortunately there was construction going on a couple rooms down the hall. It was loud and disruptive and the hallway floors were dirty with dust and debris. Also, the rooftop pool opening was delayed one morning because of a private photo shoot. No big deal if that had been posted in the elevator, but it wasn’t. My husband and I, along with other hotel guests, tried our keys over and over again, thinking the elevator was simply malfunctioning. We called the front desk to report the elevator trouble. A bit later we learned hotel staff had the elevator disabled to prevent guests from going to the rooftop. I’ve stayed at this property a dozen times and it’s always been my favorite Cherry Creek North hotel. Things seemed a little off this stay, so we’ll likely stay elsewhere next visit to Denver.
Stayed 3 nights in May 2025

4/10 Poor

Carlos

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Not sure how this place has 4-5 stars. Ive stayed at double trees better than this. The rooms are basically college dorm style, very very small. Stayed for 2 nights both mornings i was woken up by maintenance ppl drilling literally outside my door at 6:45 am, (no alarm clock needed!) besides the rooms being tiny, the walls are paper thin, construction on the street super early, stains on my sheets, AC sounded like an explosion everytime it kicked on and ran SUPER loud. This place is nust not what youre paying for. I paid 3600 for 2 nights for myself and my two employees thinking we were staying somewhere decent. The staff was kind (front desk and valet) so no shot to them, but as far the hotel itself, dont promote yourself as a high end 4/5 star hotel if you arent going to operate like one. Will not return better options in the area for far less that are better options.
Stayed 2 nights in Jun 2025

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, amenities
it was a fine place.
Stayed 1 night in May 2025

6/10 Okay

Victoria

Liked: Cleanliness
Our shower was problematic the entire trip. Took four nights of complaining for them to send someone to fix it and even then it was still not functioning properly. For the cost of our stay, we shouldn’t have to use a handheld shower wand. We left an entire day early due to this and they refused to refund the last night blaming Expedia.
Stayed 6 nights in May 2025

8/10 Good

BASUKI, New York

Stayed 1 night in May 2025

10/10 Excellent

Michael

Stayed 2 nights in Apr 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible!

This was an incredible staycation for us. Wonderful service, excellent amenities, and overall amazing experience. One of our new favorites in Denver!
Stayed 1 night in May 2025

2/10 Terrible

Clark, Woodinville

Stayed 3 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite Cherry Creek Hotel!
Stayed 1 night in Mar 2025

6/10 Okay

David

Stayed 1 night in May 2025

10/10 Excellent

Sherry, Orlando

Stayed 1 night in May 2025

10/10 Excellent

Geordie

Stayed 3 nights in Apr 2025

10/10 Excellent

damon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ledy

Travelled with family
Liked: Cleanliness, staff & service
I love the restaurants around the property. Clean rooms and friendly staff
Stayed 1 night in May 2025

2/10 Terrible

alisha

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 1 night in May 2025

2/10 Terrible

Brittaneey

Disliked: Cleanliness, staff & service, property conditions & facilities
Won't be staying here again. The room has black hair everywhere still in it and I requested early check-in and it was after even 4 o'clock, which I was supposed to be able to check in, but still wasn't ready
Stayed 2 nights in Apr 2025

8/10 Good

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was quite nice as it always is. I still find it difficult to. Check out precixekybat noon and that there must be a charge for even just an extra hour, u Tim 1pm. That is still disconcerting for me. I prefer, as a long standing medical lamely
Stayed 2 nights in May 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Convenient location but no attention to detail

We checked in around 6 pm. Toilet was broken and so was phone to front desk...the toilet didnt flush and had poop deposits in it the previous use and toilet was clogged. Not all of the dishware was in the room. Cups were missing from sets...went down to check in and asked them to switch rooms and they saod they were fully booked and relucted to switch rooms for us so they called engineering to fix...took several hours and we were out of the room as we were waiting for maintenance to fix and the hotel front desk staff to text us to let us know it was done and we could come back. Never received a text so we came back at 930 pm and asked....they said it was fixed. The toilet worked but refilled the tank every few minutes and wouldnt shut off for 2-3 minutes after flushing. The shower head would randomly turn on by itself and leak all throughout the night. Finally, the admin staff offered us to change rooms around 11 pm but this time we were over it and remained in the room. The hotel manager did offer us a free night stay in the future with free valet, yet we are still waiting for this to see if it will be fufilled as I havent reached back out to the manager personally. Hoping for the best.
Stayed 1 night in May 2025

10/10 Excellent

James

Stayed 1 night in May 2025

6/10 Okay

Michele

Stayed 1 night in May 2025