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Intown Suites Extended Stay Dallas Tx – Medical Center

Property class: 2.5

Photo gallery for Intown Suites Extended Stay Dallas Tx – Medical Center

Private kitchen
Private kitchen
Living area
Room
Room

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Kitchen

Explore the area

View map
19059 Preston Road, Dallas, TX, 75252
  • Place, University of Texas at Dallas
    ‪6 min drive‬
  • Place, Galleria Dallas
    ‪10 min drive‬
  • Place, American Airlines Center
    ‪23 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪23 min drive‬

Room options

View all photos for Premium Room, 1 Queen Bed

Room

Premium Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Traditional Studio, 1 Queen Bed, Kitchen

Room

Traditional Studio, 1 Queen Bed, Kitchen

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed, Accessible Bathtub

Room

Premium Room, 1 Queen Bed, Accessible Bathtub

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Traditional Studio, 2 Double Beds, Kitchen

Room

Traditional Studio, 2 Double Beds, Kitchen

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Traditional Room, 1 Double Bed, Accessible Bathtub

Room

Traditional Room, 1 Double Bed, Accessible Bathtub

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About the area

Dallas

At Intown Suites Extended Stay Dallas Tx – Medical Center you'll be within a 15-minute walk of Baylor Scott & White The Heart Hospital and 4.9 km (3 mi) from Adventure Landing. Highlights at this hotel include free self-parking, and in-room kitchens and free WiFi. .Attractions within a 10-minute drive of this Far North Dallas hotel include Galleria Dallas and University of Texas at Dallas.

What's nearby

  • University of Texas at Dallas - 6 min drive - 5.9 km
  • Galleria Dallas - 10 min drive - 17.0 km
  • Dallas Market Center - 23 min drive - 37.3 km
  • American Airlines Center - 23 min drive - 37.7 km
  • Kay Bailey Hutchison Convention Center - 26 min drive - 40.3 km

Getting around

  • UT Dallas Station - 6 min drive
  • Dallas Medical-Market Center Station - 20 min drive
  • Love Field Airport (DAL) - 31 min drive

Restaurants

  • ‪Jollibee - ‬10 min walk
  • ‪Dutch Bros Coffee - ‬4 min walk
  • ‪151 Coffee - ‬13 min walk
  • ‪Taco Bell - ‬12 min walk
  • ‪Mimi's Star Cafe - ‬2 min walk

About this property

Intown Suites Extended Stay Dallas Tx – Medical Center

Intown Suites Extended Stay Dallas Tx – Medical Center offers its guests a vending machine. The front desk is open around the clock. Self parking is free.

Smoking is allowed in designated areas at this Dallas hotel.

  • 121 guestrooms or units
  • Smoking in designated areas
Intown Suites Extended Stay Dallas Tx – Medical Center offers 121 accommodations with air conditioning. 49-inch flat-screen televisions come with premium satellite channels. Kitchens offer fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit.

This Dallas hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a weekly basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Separate in-room dining area

Conveniences

  • Vending machine

Guest services

  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Soap
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels

Food and drink

  • Dining table
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (11:00 AM - 7:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation.

Property is also known as

Intown Suites Extended Stay Dallas Tx – Medical Center Hotel
Intown Suites Extended Stay Dallas Tx – Medical Center Dallas

Frequently asked questions

What is the cancellation policy at Intown Suites Extended Stay Dallas Tx – Medical Center?

Intown Suites Extended Stay Dallas Tx – Medical Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Intown Suites Extended Stay Dallas Tx – Medical Center?

Yep, Intown Suites Extended Stay Dallas Tx – Medical Center has a free self car park.

Is there a free airport shuttle available at Intown Suites Extended Stay Dallas Tx – Medical Center?

No, Intown Suites Extended Stay Dallas Tx – Medical Center does not offer an airport shuttle service.

What time are check-in & check-out at Intown Suites Extended Stay Dallas Tx – Medical Center?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Intown Suites Extended Stay Dallas Tx – Medical Center?

No, pets are not allowed.

Intown Suites Extended Stay Dallas Tx – Medical Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 17 out of 28 reviews
Rating 8 - Good. 1 out of 28 reviews
Rating 6 - Okay. 2 out of 28 reviews
Rating 4 - Poor. 1 out of 28 reviews
Rating 2 - Terrible. 7 out of 28 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean environment through and through!
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again and recommend too

Very clean and quite
Stayed 19 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

Hidden Gem

My stay was excellent. The room was clean and I like that there are various stores and restaurants within walking distance.
Stayed 12 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the cleanliness and the size of the room
Stayed 14 nights in Jul 2025
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
In the guest registration form they said assistance animal is allowed. I have an ESA stayed less than 8hrs in my room without any distubance or damage. Yet, they litterly threw me out and rob me from the rest of my prepaid rent. Due to that, I have mental meltdown and when I feel better I will gather all documents, and write a written complain to submit to government agency.
Stayed 11 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room, they even changed Air Conditioning Filters during my stay. Staff is friendly, there's a nice, well maintained field for kids/dogs to play in
Stayed 7 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was great thank you.
Stayed 7 nights in Aug 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
I never saw the room. They overbooked 2 days in a row and though i never checked in, they billed me for the night.
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Customer service she’s very friendly. She’s so good at what she’s doing. I just wanted to say thank you for allowing me to stay in your sweet.
Stayed 7 nights in Apr 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a service dog they wanted proof of service not an emotional service they argued my validaty and cancelled ny reservation on the spot. Front desk was rude even rude to expedia. Then had the nerve to charge me cancellation fee. Expedia refunded cancellation fee because the property was so rude to expedia. Then the wonen had nerve to black ball me from all their property e erywhere. They say they are not pet friendly. I tried real hard to be polite not wanting to look for a other reservation elsewhere.it did not work. I had proper paperwork but she would not even look at it. She copped her attitude because my boyfriend and i were traveling in two cars,he having to go to work everyday and me not. He had the dog in his truck, she said dig had to be with me at all times.thats why her panties got in a wade to start with yet i believe she came to work that day with personel issues. I can not express just how rude she was. She should be fired. She then lied on her write up of the incident. Causing me to not stay at any of their locations. I know because i tried.
Stayed 8 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The property smelled like pea. The clear insisted it did not, it was so stifling it gagged me! Horribly dirty, disrepair. Staff didn’t care, didnt feel safe. Second extended stay was Ike this too. I will NEVER use this hotel. Try candlewood suites, they are clean, staff are amazing and helpful. Good provisions.
Stayed 7 nights in May 2025
Verified review

2/10 Terrible

Disliked: Cleanliness
I am a seasoned traveler due to working in hospitals in different states, and this stay was by far the WORST I have ever had. The receptionist when I came was nice, but after that, every day had issues. This place didn't have those door handle signs for "Do Not Disturb," so I made one to put in the window. The first morning, some teenagers thought it would be fun to turn their car alarm on and off for ten seconds every five to ten minutes. Also, the same morning, housekeeping banged on my door, disregarding said note. An hour later, some older white gentlemen tried opened my door, thinking the woman he was on the phone with was inside, and he tried opening my door so hard that the metal latch snapped loose and managed to let the door crack open. Then, I found a couple of roaches just walking across the floor. On my next to last day, another individual, who worked for the establishment, banged on my door until I got up from a dead sleep to answer. He told me that I cannot back my vehicle up towards the sidewalk in front of the living quarters so he told me I had to get up and rearrange it. I had taken medicine for sleep that impaired my vision so having to get dressed and try to readjust my car was dangerous. Another day, the neighbors on all sides were extremely noise and inconsiderate. After four to five nights, I had had enough due to the inconsiderateness and rudeness of the neighbors and staff. This is a short-term apsrtment-like stay, and I definitely do NOT recommend.
Stayed 7 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 14 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ac sucked Staff was horrible
Stayed 7 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very satisfied with my stay. The property was well kept, the room was clean and comfortable, and there were plenty of shops and restaurants close by and convenient.
Stayed 7 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Staff & service
Stayed 11 nights in Jun 2026
Verified review

10/10 Excellent

Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Stayed 7 nights in Oct 2025
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

NOT smoke free

Stayed 10 nights in Sep 2025
Verified review

10/10 Excellent

Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Stayed 17 nights in Jun 2025