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The Reef at Atlantis

4.5 star property
Luxury resort with marina and full-service spa

Photo gallery for The Reef at Atlantis

Water park
Property video
Marina
Breakfast served
Golf

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Parking available
  • Bar

Explore the area

View map
Paradise Beach Drive, Paradise Island, New Providence
  • Place, Aquaventure
    ‪7 min walk‬
  • Place, Atlantis Casino
    ‪10 min walk‬
  • Place, Junkanoo Beach
    ‪10 min drive‬
  • Airport, Nassau (NAS-Lynden Pindling Intl.)
    ‪23 min drive‬

Room options

View all photos for Studio Terrace View

In-room safe, desk, blackout curtains, iron/ironing board

Studio Terrace View

8.0 out of 10
Very good
(23 reviews)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 49 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Studio Harbor View

View from room

Studio Harbor View

8.8 out of 10
Excellent
(28 reviews)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 49 sq m
  • Harbour view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed OR 2 Queen Beds

View all photos for Studio Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Studio Ocean View

8.4 out of 10
Very good
(51 reviews)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 49 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed OR 2 Queen Beds

View all photos for One Bedroom Terrace Suite

View from room

One Bedroom Terrace Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for One Bedroom Harbor Suite

In-room safe, desk, blackout curtains, iron/ironing board

One Bedroom Harbor Suite

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 90 sq m
  • 1 bedroom
  • Harbour view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for One Bedroom Ocean Suite

View from room

One Bedroom Ocean Suite

8.6 out of 10
Excellent
(11 reviews)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 90 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 Bedroom (Topaz)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom (Topaz)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 111 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 2 Bedrooms (Topaz)

Smart TV, DVD player, pay films

Suite, 2 Bedrooms (Topaz)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 160 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Two Bedroom Terrace Suite

In-room safe, desk, blackout curtains, iron/ironing board

Two Bedroom Terrace Suite

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 139 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 King Beds and 2 Queen Sofa Beds

View all photos for Two Bedroom Harbor Suite

Two Bedroom Harbor Suite | Living area

Two Bedroom Harbor Suite

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 139 sq m
  • 2 bedrooms
  • Harbour view
  • Sleeps 8
  • 2 King Beds and 2 Queen Sofa Beds

View all photos for Two Bedroom Ocean Suite

In-room safe, desk, blackout curtains, iron/ironing board

Two Bedroom Ocean Suite

7.6 out of 10
Good
(8 reviews)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 139 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Sofa Beds

About the area

Paradise Island

A luxury stay in Paradise Island awaits you at The Reef at Atlantis. Within steps you'll find Lucayan Archipelago and Aquaventure within a 15-minute stroll. Highlights at this beachfront resort include a full-service spa, a private beach and a casino. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with reflexology and mani/pedis. The coffee shop, Starbucks, is open for breakfast. At the resort's own lounge bar or beach bar, you can enjoy a drink. Enjoy the 6 outdoor tennis courts, free water park and outdoor swimming pool plus access to golf lessons. 200000 square feet (18580 square metres) of event facilities include 42 meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Additionally, you'll find a marina, a nightclub and free Wi-Fi in public areas. Buffet breakfast is available. There's also valet parking, along with the convenience of an airport shuttle. .In the area of this 4.5-property class Paradise Island resort, you'll find Cable Beach.
View more Resorts in Paradise IslandOpens in a new window

What's nearby

  • Aquaventure - 7 min walk - 0.6 km
  • Atlantis Casino - 10 min walk - 0.9 km
  • Straw Market - 8 min drive - 4.4 km
  • Junkanoo Beach - 10 min drive - 5.6 km
  • Ocean Club Golf Course - 11 min drive - 4.1 km

Getting around

  • Nassau (NAS-Lynden Pindling Intl.) - 30 min drive

Restaurants

  • ‪Nobu - ‬13 min walk
  • ‪Bar Sol - ‬14 min walk
  • ‪Silan By Alon Shaya - ‬15 min walk
  • ‪Shake Shack - ‬14 min walk
  • ‪Marina Pizzeria - ‬18 min walk

About this property

The Reef at Atlantis

Luxury resort with marina and full-service spa
Simply walk outside to feel the sun on your face at the white sand beach. At The Reef at Atlantis, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as snorkelling and golf lessons.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi. This luxury resort also offers a complimentary water park, an outdoor pool and a children's pool. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Paradise Island resort.

  • 497 guestrooms or units
  • 21 levels
  • 200000 sq ft of conference space
  • 18580 sq. m of conference space
  • Casino
  • Nightclub
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Dining venue
The Reef at Atlantis offers 497 accommodations with DVD players and a safe. Rooms open to balconies or patios. Smart televisions come with premium cable channels and pay-per-view films. Accommodation at this 4.5-star resort has kitchens with fridges, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a separate bath and shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Similar properties

Water park
The Royal at Atlantis
  • On private beach
  • Pool
  • Hot tub
  • Spa
4.3 out of 5, Excellent, 2,679 reviews
The Royal at Atlantis

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Valet parking on site (USD 21 per day)

Food and drink

  • Buffet breakfast available for a fee: USD 30 to 50 per person
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cascades Grill
  • Starbucks

Things to do

  • 18-hole adjacent golf course
  • 6 outdoor tennis courts
  • 700 slot machines
  • 85 gaming tables
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Casino
  • Children's club
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free water park
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Gym
  • Lazy river
  • Library
  • Nightclub
  • Outdoor pool
  • Playground
  • Pro golf shop
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Stereo
  • Tennis lessons
  • Waterslide
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Dining table
  • DVD player
  • Free water park access
  • In-room babysitting
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 42 meeting rooms
  • Business centre
  • Conference centre (200,000 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Marina
  • On a private beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 21 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Towels provided

Entertainment

  • DVD player
  • Pay films
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Kitchen
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Dryer
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 30 to 50 per person
  • Airport shuttle fee: USD 35 per person (return)
  • Airport shuttle fee per child: USD 18 (return), (up to 11 years old)
  • Valet parking fee: USD 21 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Atlantis Reef
Reef Atlantis
Reef Atlantis Condo Paradise Island
Reef Atlantis Paradise Island
Reef Atlantis Autograph Collection Condo Paradise Island
Reef Atlantis Autograph Collection Condo
Reef Atlantis Autograph Collection Resort Paradise Island
Reef Atlantis Autograph Collection Paradise Island
The Reef Atlantis Autograph Collection
The Reef at Atlantis Autograph Collection
Reef Atlantis Autograph Colle
The Reef at Atlantis Paradise Island
The Reef Atlantis
Reef Atlantis Resort Paradise Island
Reef Atlantis Resort
Reef Atlantis Paradise Island
Reef Atlantis
Resort The Reef at Atlantis Paradise Island
Paradise Island The Reef at Atlantis Resort
The Reef Atlantis Autograph Collection
The Reef at Atlantis Autograph Collection
Resort The Reef at Atlantis
The Reef At Atlantis Paradise
The Reef at Atlantis Resort
The Reef at Atlantis Paradise Island
The Reef at Atlantis Resort Paradise Island

Frequently asked questions

What is the cancellation policy at The Reef at Atlantis?

The Reef at Atlantis offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Reef at Atlantis?

Yep, The Reef at Atlantis has valet parking for USD 21 per day.

Are there any beaches close to The Reef at Atlantis?

Yep, The Reef at Atlantis is a short 16-minute walk from Cabbage Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at The Reef at Atlantis?

Yep, there is an onsite spa at The Reef at Atlantis. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does The Reef at Atlantis have a pool?

Yep, and guests love it! The Reef at Atlantis has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and on a lounger.

Does The Reef at Atlantis have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at The Reef at Atlantis?

The Reef at Atlantis features a private beach, a full-service spa and a nightclub.

What makes The Reef at Atlantis a romantic place to stay?

A hot tub and poolside dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at The Reef at Atlantis.

Is The Reef at Atlantis family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that The Reef at Atlantis is a hit with families.

Does The Reef at Atlantis serve breakfast?

Yep, buffet breakfast is served at The Reef at Atlantis.

Is there a free airport shuttle available at The Reef at Atlantis?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at The Reef at Atlantis?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Reef at Atlantis?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at The Reef at Atlantis?

No, only service animals are allowed.

Is there a golf course on site at The Reef at Atlantis?

There is a golf course next to The Reef at Atlantis.

The Reef at Atlantis Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 945 out of 1427 reviews
Rating 8 - Good. 277 out of 1427 reviews
Rating 6 - Okay. 97 out of 1427 reviews
Rating 4 - Poor. 57 out of 1427 reviews
Rating 2 - Terrible. 51 out of 1427 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

LAURA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. You could do it all, or just do nothing and relax.
Stayed 2 nights in Aug 2025

6/10 Okay

Hazel

Travelled with family
Liked: Cleanliness
Restaurants often closed, shut early or fully booked. Making it difficult for people on different time zones or with diabetes. Not everyone is from USA or been here before. We did not know that we had to book well in advance, this should be made clear when booking hotel. The onsite shops were extremely overpriced. Water $10 to buy and we had not been given water refill bottles in our room or informed about soft drink refills on arrival. So we spent a lot of money unnecessarily. The pull out bed in a room for 4 adults had a metal pole through the middle of it and was not suitable for a 2 week stay. We did manage to get an extra mattress eventually but staff not seem happy about it. Difficult for long stay guests and older teens, especially when raining. Pinball, table tennis and pool tables would be good. Once you have done the Magic show not a lot else to do in the evenings, unless you want to gamble and give the hotel more money. The food is very repetitive after the first week. The grounds are stunning and pools and waterslides are great. Some of the staff were lovely and made our stay Yvette Dorset and Kent especially. However, many staff appeared bored and were unhelpful especially in the escape room and when we checked in. Atlantis in Dubai was much nicer. Glad I came to Bahamas, lovely people but I don’t think I will be back.
Stayed 12 nights in Aug 2025

10/10 Excellent

Salvador A. Alfredo, Mission

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a heck of a visit! My Family truly enjoyed the trip and everything about the stay. The only thing that could improve is the access to better tasting water on the refill stations. Overall though you all and the facilities were Outstanding!
Stayed 6 nights in Aug 2025

10/10 Excellent

Jaime Garcia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2025

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Every year we go and every year the service gets worse. Unappreciative staff that forgets it depends on tourism. With service fees and cst fees added the service doesn’t have to be what it bused to be. The value to what I spend vs the service I get reminds me why other islands make sense to visit.
Stayed 4 nights in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at The Reef. Room was great size and the beach was beautiful and peaceful. Walk to all amenities like multiple restaurants and the waterpark was not too long and enjoyable and if you didn’t feel like walking you could take a free shuttle. We were also able to save a ton of money by buying food at the downstairs store like eggs, pasta, waffles, and Milk and prepping all in our room. The Reef Is equipped with a toaster, stove top, microwave, tea kettle and coffee maker! Not to mention they have a dishwasher and all dishware you may need! Five stars for me!
Stayed 4 nights in Aug 2025

10/10 Excellent

Nicholas, CASTLE PINES

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the water park access and the hotel smells
Stayed 7 nights in Aug 2025

10/10 Excellent

Nathan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 7 nights in Aug 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Reef building is located on a beautiful beach, and the pool is nearby providing beautiful views.
Stayed 4 nights in Aug 2025

4/10 Poor

AMAR

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
They got very bad sofa bed. Very uncomfortable my back hurts
Stayed 4 nights in Aug 2025

10/10 Excellent

Rayenalene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is expensive in Atlantis, but you get what you paid for. overall we all enjoyed our stay at the reef!
Stayed 4 nights in Jul 2025

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice trip!
Stayed 6 nights in Jun 2025

10/10 Excellent

David, powell

Liked: Cleanliness, staff & service, property conditions & facilities
Great vacation
Stayed 7 nights in Jul 2025

8/10 Good

Paige

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds were stunning!! The rooms are starting to be a bit dated. We had issues with the AC and our refrigerator but customer service was excellent and issues were addressed right away. For Atlantis, The Reef is a nice option to be away from crowds and have a private beach and pool, but it’s a long walk if your main interest is the water park.
Stayed 4 nights in Jul 2025

10/10 Excellent

Amy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Reef consider adding some local vendors to its restaurants...I wanted to experience real Caribbean food from Bahamian owned establishments. Also, please start enforcing the no smoking rule around the resort. Seeing people smoke cigarettes and cigars and discarding the "butts" around the resort took away from the ambiance.
Stayed 6 nights in Jul 2025

10/10 Excellent

Georgina

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Jessica Diane, Pittsburg

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far the best hotel we have stayed at in Atlantis, my only complaint is Kurig didn’t work right, microwave was very hard to plug in as socket was loose, mirror in bathroom would light up without being turned on and made funny noises.
Stayed 5 nights in Jul 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Wei

Stayed 6 nights in Jul 2025

8/10 Good

Munir, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

2/10 Terrible

Randy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Terrible Customer Service

Got stranded after a cancelled flight. Booked 2 night stay, on the 1st day went to airport ro see if i could get bumped to flight that day. The Reef automatically checked me out of the hotel when cleaning crew saw me leaving with bags. Couldn't get on flight thay day so went back to hotel and they would not let me stay another night unless i make a new reservation for another $900 even though i already paid for the night. Place is great custom service by far the worst ive ever dealt with. Their assurance line laughed wheb i asked for a 1 night refund.
Stayed 2 nights in Jul 2025

10/10 Excellent

Christina Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for everything. The Atlantis exceeded our expectations. We will be taking back with us many happy memories!
Stayed 6 nights in Jul 2025

10/10 Excellent

Kayleigh, Pontyclun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved it! The hotel is amazing, staff were helpful and friendly.
Stayed 7 nights in Jul 2025