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 Cleveland •1 room
 Cleveland • 1 room
Book online or call 1800 796 370 Phone Number

Cleveland Marriott Downtown at Key Tower

4-star property
1360 West Mall Drive, Cleveland, OH 1800 796 370
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Hotel Description

Cleveland Marriott Downtown at Key Tower puts you in the heart of Cleveland, within just a 10-minute stroll of popular attractions like Cleveland Convention Center and Rocket Mortgage FieldHouse. Highlights at this hotel include 3 restaurants, a full-service spa, and a health club.

LCD TVs with cable channels are featured in all 400 rooms, and you can enjoy WiFi, wired Internet, and coffee/tea makers. Refrigerators and room service make in-room dining convenient. Premium bedding and pillow menus invite a comfortable night's sleep, and you'll find nice touches like designer toiletries. Free weekday newspapers, safes, and hair dryers are also available.

A relaxing day at Trilogy Spa can include deep-tissue massages, body wraps, and body scrubs along with Ayurvedic treatments and mani/pedis. The restaurant, Greatroom, serves American cuisine and is open for breakfast, lunch, and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. 385 square feet (36 square meters) of event facilities include conference space, and other business amenities include a business center. Other amenities include free WiFi in public areas, a fitness center, and a snack bar/deli. There's also the convenience of valet parking.

Attractions within a 10-minute walk of this 4-star Downtown Cleveland hotel include Cleveland Arcade and JACK Cleveland Casino.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Concierge Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, City View, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Lake View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

About the Cleveland Marriott Downtown at Key Tower

Location 1360 West Mall Drive, Cleveland, OH 44114

Property Features

Cleveland Marriott Downtown at Key Tower offers its guests a full-service spa and a health club. There are 3 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business center on site. Event space at this hotel measures 385 square feet (36 square meters) and includes conference space. Spa services, a library, and multilingual staff are also featured at the business-friendly Cleveland Marriott Downtown at Key Tower. For a fee, parking is available. A complete renovation of Cleveland Marriott Downtown at Key Tower was completed in January 2014. This 4-star Cleveland hotel is smoke free.

  • 1 building
  • 400 guestrooms or units
  • 25 levels
  • 3 dining venues
  • 385 sq ft of conference space
  • 36 sq m of conference space
  • Built in 1991
  • Bar or lounge
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Cleveland, OH (CLE-Hopkins Intl.) (20.3 km / 12.6 mi)
  • Train station: Cleveland Station (2.7 km / 1.7 mi)
  • Metro station: Tower City-Public Square Station (0.8 km / 0.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Cleveland Marriott Downtown at Key Tower offers 400 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Cleveland hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Greatroom - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Public Square Pantry - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.

Il Venetian - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Deep tissue massage
  • Steam room in spa
  • Number of treatment rooms 5
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Ayurvedic treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • Debit cards not accepted
  • UnionPay

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 17.95 per night (rates may vary)
  • Valet parking fee: USD 35.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cleveland Marriott Downtown Key Center
  • Key Marriott
  • Marriott Key
  • Marriott Key Hotel
  • Marriott Key Hotel Cleveland Downtown Center
  • Cleveland Marriott Downtown Key Center Hotel
  • Marriott Downtown Key Center Hotel
  • Marriott Downtown Key Center
  • Cleveland Marriott Downtown At Key Center Ohio
  • Marriott Cleveland Downtown At Key Hotel Cleveland
  • Cleveland Marriott Downtown at Key Center
  • Cleveland Marriott Downtown at Key Tower Hotel
  • Cleveland Marriott Downtown at Key Tower Cleveland
  • Cleveland Marriott Downtown at Key Tower Hotel Cleveland

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.