Hampton Inn & Suites Cincinnati-Union Center

2.5 star property

Photo gallery for Hampton Inn & Suites Cincinnati-Union Center

Exterior
Exterior
Lobby
Lobby
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$153
includes taxes & fees
28 May - 29 May

Explore the area

View map
9266 Schultze Drive, West Chester, OH, 45069
  • Place, Topgolf
    ‪1 min drive‬
  • Place, Kings Island
    ‪18 min drive‬
  • Place, Great American Ball Park
    ‪25 min drive‬
  • Airport, Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪42 min drive‬

Room options

Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

Studio, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

Studio, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 5
  • 2 Queen Beds

Studio, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Deluxe King Room - Non-Smoking

  • Sleeps 3

King Studio Suite-Non-Smoking

  • Sleeps 3

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

Studio Suite With 2 Queen Beds And Sofa Bed-Non-Smoking

  • Sleeps 5

Mobility Accessible King Room with Tub

  • Sleeps 3

Mobility/Hearing Accessible Two Queen Room with Tub

  • Sleeps 4

Mobility/Hearing Accessible Two Queen Studio with Tub

  • Sleeps 5

Mobility/Hearing Accessible King Studio with Roll in Shower

  • Sleeps 4

Mobility Accessible Two Queen Studio with Tub

  • Sleeps 5

Studio Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(28 reviews)
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, Non Smoking (Two Queen and One Sofa Bed)

9.4 out of 10
Exceptional
(20 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

West Chester

At Hampton Inn & Suites Cincinnati-Union Center, you'll be 17.2 km (10.7 mi) from Kings Island. Highlights at this hotel include free buffet breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. .In proximity to this West Chester hotel you'll find Lindner Family Tennis Center.

Getting around

  • Cincinnati Union Terminal - 23 min drive
  • Dayton, OH (DAY-James M. Cox Dayton Intl.) - 49 min drive

Restaurants

  • ‪Topgolf - ‬3 min drive
  • ‪Twin Peaks - ‬18 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Circle K - ‬18 min walk
  • ‪El Trompo - ‬17 min walk

About this property

Hampton Inn & Suites Cincinnati-Union Center

Hampton Inn & Suites Cincinnati-Union Center offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. A business centre and a meeting room are available. Free breakfast is available daily. Multilingual staff, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Hampton Inn & Suites Cincinnati-Union Center. Free self parking is available.

Smoking is allowed in designated areas at this West Chester hotel.

  • 100 guestrooms or units
  • 4 levels
  • Built in 2005
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • 1 conference room
Hampton Inn & Suites Cincinnati-Union Center offers 100 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Fridges and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include a bath.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Children's games
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2005
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Sofa bed

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 13 March 2026 to 31 May 2026 (completion date subject to change). The following areas are affected:
  • Business centre

Guests will have access to the following alternative facilities during the renovation:

  • Indoor pool

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Cincinnati-Union Center
Hampton Inn Hotel Cincinnati-Union Center
Hotel Hampton Inn & Suites Cincinnati-Union Center West Chester
West Chester Hampton Inn & Suites Cincinnati-Union Center Hotel
Hampton Inn & Suites Cincinnati-Union Center West Chester
Hampton Inn Cincinnati-Union Center Hotel West Chester
Hampton Inn Cincinnati-Union Center Hotel
Hampton Inn Cincinnati-Union Center West Chester
Hampton Inn Cincinnati-Union Center
Hotel Hampton Inn & Suites Cincinnati-Union Center
Hampton Inn Suites Cincinnati Union Center
Hampton Inn & Suites Cincinnati-Union Center Hotel
Hampton Inn & Suites Cincinnati-Union Center West Chester
Hampton Inn & Suites Cincinnati-Union Center Hotel West Chester

Frequently asked questions

What is the cancellation policy at Hampton Inn & Suites Cincinnati-Union Center?

Hampton Inn & Suites Cincinnati-Union Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton Inn & Suites Cincinnati-Union Center?

As of 7 May 2026, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Cincinnati-Union Center on 28 May 2026 start from AU$153, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hampton Inn & Suites Cincinnati-Union Center?

Yep, Hampton Inn & Suites Cincinnati-Union Center has a free self car park.

Does Hampton Inn & Suites Cincinnati-Union Center have a pool?

Hampton Inn & Suites Cincinnati-Union Center has an indoor pool.

Is Hampton Inn & Suites Cincinnati-Union Center family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hampton Inn & Suites Cincinnati-Union Center is a hit with families.

Does Hampton Inn & Suites Cincinnati-Union Center serve breakfast?

You bet, free buffet breakfast is on offer daily from 6 AM to 10 AM.

Is there a free airport shuttle available at Hampton Inn & Suites Cincinnati-Union Center?

No, Hampton Inn & Suites Cincinnati-Union Center does not offer an airport shuttle service.

What time are check-in & check-out at Hampton Inn & Suites Cincinnati-Union Center?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Hampton Inn & Suites Cincinnati-Union Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 567 out of 858 reviews
Rating 8 - Good. 193 out of 858 reviews
Rating 6 - Okay. 57 out of 858 reviews
Rating 4 - Poor. 23 out of 858 reviews
Rating 2 - Terrible. 18 out of 858 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

4/10 Poor

Shone

Disliked: Cleanliness, amenities
I had a pretty disappointing stay here during a business trip. I arrived around 10 PM to check in and there were no parking spots available in the hotel lot. I drove around the building and noticed multiple construction containers, trucks, and materials taking up areas that would normally be used for parking. When I asked the front desk, I was told it was okay to park in the handicap section, which didn’t feel like an appropriate solution. The room itself felt very dated and worn, and it was clear the property is undergoing a remodel. The elevators were also dirty, and during the day there was constant construction noise—drilling and hammering—which made it difficult to work from the room. Breakfast was another letdown: the chicken sausage was dry and rubbery, and the coffee was poor. Overall, there was very little positive about this stay, and I would not return.
Stayed 3 nights in Feb 2026

10/10 Excellent

Chris

Stayed 1 night in Jan 2026

10/10 Excellent

WILLIAM

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was super friendly and the place was very clean even though they are in the middle of a remodel. Pool and lobby restrooms were closed.
Stayed 1 night in Jan 2026

2/10 Terrible

JOHN, Napoleon

Disliked: Cleanliness, amenities, property conditions & facilities
The room was not clean and up to date! Cobwebs in the corner and the room and bathroom were very tired. The carpet squares in the room were pealing up, and I even tripped on this two times. Not worthy to be a Hilton property!
Stayed 1 night in Jan 2026

4/10 Poor

Christopher

Business traveller
Disliked: Cleanliness, amenities
Upon arrival, I was greeted by a friendly gentleman. He checked me in, and I proceeded to the room. The room was ok…at first. Then I saw it in the light. The bathroom had what I assume are mildew/mold spots on the ceiling, the bathroom door was rotting out at the bottom, the fake wood paneling was chipping and faded in spots, the shower used to have a handicap bar but all that was showing was the bolts that had since rusted, and the decor was dated at best. I didn’t take a shower the night I checked in, so I decided to take a shower the next day before heading to work an afternoon shift. I was not informed that the water was going to be shut off for maintenance at the exact moment I was going to get in the shower. So, smelling like a goat, I did my best with deodorant and baby wipes to look and smell as best I could. I had planned to use the pool out maybe a hot tub, but nope, again, was never informed that the pool was going to be down for remodel. Great. Came back to the hotel late in the evening after working my afternoon shift to find no open parking spaces by the front door, and shipping containers taking up half the parking lot, so I had to park by the back entrance. Luckily, the door was open and I was able to get in without having to walk around the hotel in “Snow-maggedon 2026”. The second bed I slept in had a lean to it like a car with two passenger side flat tires. So, not great.
Stains on the ceiling
Rotten door bottom for bathroom
Rusted bolts where the handicap bar used to be
Stayed 2 nights in Jan 2026

6/10 Okay

Stephanie

Travelled with partner
Liked: Cleanliness
The room was clean, but the pillows were awful. They are very soft, thin, and sparsely filled with lumpy polyfill. I highly recommend bringing your own. We had contactless check in and out, so I did not have any contact with the front desk. The breakfast was an average hotel breakfast.
Stayed 2 nights in Jan 2026

2/10 Terrible

Shelby

Travelled with family
Disliked: Staff & service
The heater in the room only blew cold air, and when we returned to our room saturday evening the fire alarm strobe light in our room and bathroom was going off. Nobody knew how to shut it off. Instead od offering us us another room, they completely forgot about us and brushed it under the rug. The next morning i informed the new front desk clerk and he was very apologetic however that didnt bring back the loss of sleep from the bright blinking light all night.
Stayed 2 nights in Jan 2026

6/10 Okay

Pille

Liked: Staff & service, property conditions & facilities
Good location, easy check in
Stayed 1 night in Jan 2026

10/10 Excellent

Carla, coamo

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Jan 2026

2/10 Terrible

Ed or Emily

I booked a room 2 and a half Months ago with 2 queen beds and ended up with a room with a king bed. That is not what I booked and they couldn’t accommodate us because the hotel is full. This is not acceptable.
Stayed 1 night in Jan 2026

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

4/10 Poor

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
+Did not eat the breakfast. The beds in our rooms were very noisy and the mattresses sagged. Every time you rolled over in bed during the night the bed made noise and woke up my wife. The hotel is supposedly under renovation. It needs it.
Stayed 1 night in Dec 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service
Room was very clean... just needs some updates... Front desk guy was great! Only issue was pool was closed for maintaining and wasnt aware of that ahead of time. Was able to use another hotel pool but it was across parking lot and cold out! And they were having a birthday party in pool...
Stayed 1 night in Dec 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The
Stayed 1 night in Dec 2025

10/10 Excellent

Qian

Stayed 1 night in Dec 2025

8/10 Good

Lisa

Stayed 1 night in Dec 2025

4/10 Poor

Peter

Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom needs some plumbing work. Drain problem for sure. Water doesn’t go down. Front desk staff wasn’t that friendly! Hotel needs renovation definitely!
Stayed 1 night in Dec 2025

10/10 Excellent

Ed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value along with personable and professional employees.
Stayed 1 night in Nov 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Nov 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was excellent. Great stop traveling thru. Breakfast was great also.
Stayed 1 night in Nov 2025

4/10 Poor

Amanda

Liked: Staff & service
Disliked: Cleanliness
Staff was fantastic. The hallway smelled like mold, stains were on one of the comforters, and the shower head was falling off. The heater/AC unit made horrible sounds all night. We prefer Hampton Inns. We stayed at this location to try a different one and wouldn't recommend this location
Stayed 1 night in Nov 2025

10/10 Excellent

Hyoung-Joon

Stayed 2 nights in Nov 2025

8/10 Good

Beth

Liked: Cleanliness, staff & service, amenities
The hotel room was a little dated. Holes in the bathroom wall, shower head not great, and one of the carpet floor tiles was exposed to the floor. The carpet in the hallways was also bubbled in places which could cause a fall risk
Stayed 2 nights in Nov 2025

10/10 Excellent

Kirk

Stayed 1 night in Nov 2025

2/10 Terrible

Hamzah

Stayed 1 night in Oct 2025