2/10 Terrible
Mohammed
25 Feb 2024
Disliked: Cleanliness, staff & service
On website they mentioned breakfast included. I booked this specific hotel because of breakfast as i am new to that place and i preferred to spend few exta money on food rather than looking for options to eat at other restaurants. Not only the women at the reception was rude but she ignored and left the reception while i was talking to her. I spoke to the manager and manager mentioned he is going to refund my money for my stay later he changed and said they are offering breakfast which is one orange, a cookie and small bar. I did recorded a video where it is mentioned breakfast timings from 6am to 9am. They gave me silly reason that her manager did not take down from the website about breakfast not included. I am very unsatisfied with the service and their rude behavior. I also receptionist arguing with other customer.
Mohammed
Stayed 1 night in Feb 2024