See all properties
Save

Embassy Suites by Hilton Cincinnati Northeast Blue Ash

3.5 star property
Suburban hotel with free breakfast and free local area shuttle

Photo gallery for Embassy Suites by Hilton Cincinnati Northeast Blue Ash

Lobby
Reception
Reception
Exterior
Premium bedding, in-room safe, desk, blackout curtains

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Pool
  • Gym
  • 24/7 front desk
The current price is AU$214
includes taxes & fees
29 June - 30 June

Explore the area

Map
4554 Lake Forest Drive, Cincinnati, OH, 45242
  • Summit Park
    ‪6 min walk‬
  • Kenwood Towne Centre
    ‪7 min drive‬
  • Sharonville Convention Center
    ‪10 min drive‬
  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪41 min drive‬

Room options

View all photos for Room, 1 Double Bed, Accessible, Patio (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 Double Bed, Accessible, Patio (Roll-In Shower)

Highlights

Deck/patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Balcony

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed

Flat-screen TV

Standard Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Balcony (Hearing Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible, Balcony (Hearing Accessible)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Suite, 2 Double Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Suite, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Flat-screen TV

Room, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Double Beds (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Accessible (Roll-In Shower)

Room, 1 Double Bed, Accessible (Roll-In Shower)

Room, 1 Double Bed, Accessible (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 46 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Double Beds, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

You may also like

Ad
Exterior

avid hotel Cincinnati N - West Chester by IHG

West Chester
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 666 reviews
The price is AU$161
includes taxes & fees
6 July - 7 July
avid hotel Cincinnati N - West Chester by IHG

About the area

Cincinnati

At Embassy Suites by Hilton Cincinnati Northeast Blue Ash, you'll be 0.7 km (0.4 mi) from Summit Park and 8.7 km (5.4 mi) from Sharonville Convention Center. Highlights at this hotel include a restaurant, an indoor swimming pool and free weekend breakfast. .The restaurant, BLU Restaurant, is open for dinner. For a drink, you can stop by the hotel's own lounge bar. 8768 square feet (815 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a gym and a free manager's reception. On weekend mornings free continental breakfast is offered between 7:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a free area shuttle. .Places within a 15-minute drive of this 3.5-property class Cincinnati hotel include Kenwood Towne Centre and Loveland Castle.

What's nearby

  • Summit Park - 6 min walk - 0.6 km
  • Kenwood Towne Centre - 7 min drive - 8.6 km
  • Sharonville Convention Center - 10 min drive - 9.8 km
  • Kings Island - 15 min drive - 17.8 km
  • Cincinnati Zoo and Botanical Garden - 20 min drive - 20.7 km

Getting around

  • Cincinnati Union Terminal - 22 min drive
  • Cincinnati-Northern Kentucky Int'l Airport (CVG) - 38 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Rhino's Frozen Yogurt & Soft Serve - ‬11 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Fretboard Brewing Company - ‬3 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Embassy Suites by Hilton Cincinnati Northeast Blue Ash

Suburban hotel with free breakfast and free local area shuttle
Embassy Suites by Hilton Cincinnati Northeast Blue Ash offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekends, and guests can also enjoy a free manager's reception daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 7 meeting rooms. Event space at this hotel measures 8768 square feet (815 square metres) and includes conference space. The business-friendly Embassy Suites by Hilton Cincinnati Northeast Blue Ash also features coffee/tea in common area, laundry facilities, and dry cleaning/laundry services. A free area shuttle within 5 mi is available. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cincinnati hotel.

  • 1 building
  • 238 guestrooms or units
  • 5 levels
  • 8768 sq ft of conference space
  • 815 sq. m of conference space
  • Built in 1989
  • Continental breakfast (free)
  • Manager's reception (free)
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Cincinnati Northeast Blue Ash offers 238 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Similar properties

BBQ/picnic area

Sonesta ES Suites Cincinnati - Blue Ash

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.6 out of 5, Wonderful, 1,003 reviews
The price is AU$178
includes taxes & fees
30 June - 1 July
Sonesta ES Suites Cincinnati - Blue Ash

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 mi
  • Free uncovered self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free continental breakfast available on weekends 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • BLU Restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • 8,768 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Ceiling hoist
  • Grab bar near toilet (83 centimetre high)
  • Lift (173 centimetre wide door)
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Cincinnati Northeast Blue Ash
Embassy Suites Hotel Cincinnati Northeast Blue Ash
Embassy Suites Hilton Cincinnati Northeast Blue Ash Hotel
Embassy Suites Hilton Cincinnati Northeast Blue Ash
Embassy Suites by Hilton Cincinnati Blue Ash
Embassy Suites by Hilton Cincinnati Northeast Blue Ash Hotel

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Cincinnati Northeast Blue Ash?

Embassy Suites by Hilton Cincinnati Northeast Blue Ash offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Cincinnati Northeast Blue Ash?

As of 13 June 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Cincinnati Northeast Blue Ash on 29 June 2025 start from AU$214.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Cincinnati Northeast Blue Ash?

Yep, Embassy Suites by Hilton Cincinnati Northeast Blue Ash has a free self car park.

Does Embassy Suites by Hilton Cincinnati Northeast Blue Ash have a pool?

Embassy Suites by Hilton Cincinnati Northeast Blue Ash has an indoor pool.

What makes Embassy Suites by Hilton Cincinnati Northeast Blue Ash a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Embassy Suites by Hilton Cincinnati Northeast Blue Ash.

Is Embassy Suites by Hilton Cincinnati Northeast Blue Ash family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Cincinnati Northeast Blue Ash is a hit with families.

Does Embassy Suites by Hilton Cincinnati Northeast Blue Ash serve breakfast?

Yeah, travelers are hooked on the free continental breakfast here! Served at weekends from 7:30 AM to 10:30 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Cincinnati Northeast Blue Ash?

No, Embassy Suites by Hilton Cincinnati Northeast Blue Ash does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Cincinnati Northeast Blue Ash?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Embassy Suites by Hilton Cincinnati Northeast Blue Ash?

Check-in begins at 4 PM. Check-out time is noon.

Embassy Suites by Hilton Cincinnati Northeast Blue Ash Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 444 out of 1002 reviews
Rating 8 - Good. 254 out of 1002 reviews
Rating 6 - Okay. 151 out of 1002 reviews
Rating 4 - Poor. 80 out of 1002 reviews
Rating 2 - Terrible. 73 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

kim

Disliked: Cleanliness, property conditions & facilities
A lot of noise after midnight, parents partying after midnight bringing in their own alcohol staff overlooked. Grade school kids/parents using the main area which is fine but staff didn’t clean up. Bottles and glasses left behind. Very inconsiderate to other guests. Staff should have been more on top of it. Probably won’t be back.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lyric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Travelled with family

No Frills Place to Stay

Picked this place based on the photos, the name, Embassy Suites, and the price point. Our room was clean, the bed was comfortable, and we had adequate space for our toddler to run about. In general, the hotel is dated in appearance. The lobby has a water feature that I imagine was nice, but was not operational. The elevator flooring has holes in it that show the subfloor and the buttons sink into the wall when pushed. Our room was lack luster considering the name “two room suite.” Many of the TV channels were pixelated, or said “scrambled or weak signal.” Two of the 6 lamps in our room didn’t work. Half of those that did work had a different temperature color bulb than the others. Our thermostat was never set to higher than 60F and the room never got colder than 74F. This was in March, outside temp was in the 30s. The sofa cushions have lost their fluffiness- if you sit on it and put your feet on the ottoman your feet are higher than your bottom. Breakfast…. It was hot and on the surface looked nice. The self serve hot options included eggs, waffles, sausage and potatoes. There was a made to order inlet station which appeared to have additional options, but the line was long and moved slowly. There were two dosa fountains. One was out of syrup. The other left small black bits in your drink. The drain grate below the dispensers was heavily corroded. In general, if you’re looking for a bed & shower, this will do. If you want more, this place might not be for you.
Stayed 1 night in Mar 2025

4/10 Poor

Felicia

Disliked: Cleanliness
Stayed 3 nights in Feb 2025

10/10 Excellent

Rebeckah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, extremely aesthetic with wonderful amenities and very professional staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tara

Stayed 1 night in Feb 2025

10/10 Excellent

Tajia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fresh approach

Hotel was a bit different from your average hotel. Like the big atrium and all the plants. A bit disappointed the room didn’t face any trees as shown in the picture. The landscape was the reason we updated to a room with a small balcony. Other than that, we were very pleases. The bed and pillows were extremely comfortable and the shower amenities were eco friendly and smelled nice. The fruit during breakfast was definitely a big plus (they also offered omelets and avocado toast for free, although we did not order any)
Stayed 1 night in Feb 2025

6/10 Okay

Lee

Business traveller
Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jeffrey, Dayton

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service
Stayed 1 night in Feb 2025

2/10 Terrible

Tara

Disliked: Cleanliness, property conditions & facilities
Worst stay definitely need a remodel
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Anita

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Property was in nice area & parking was adequate. Since it was cold & snowy out we bought dinner at Blu which is in hotel lobby and we enjoyed. Checkin was quick & easy. Breakfast looked good but we didn’t eat at hotel. The hotel seemed old & dark in need of renovation. Our room was just ok. One of the vanity lights in bathroom was out. Toilet had to be flushed multiple times to clear & the tub didn’t drain-had to stand in shower water while showering. Even tho hostel is in a nice area not sure would stay there again or recommend.
Stayed 1 night in Feb 2025

10/10 Excellent

Bari, Cincinnati

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, delicious breakfast- will patronize and refer in the future.
Stayed 1 night in Feb 2025

8/10 Good

taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy and clean stay. Google maps says it has a hot tub, which it does not. That was very disappointing.
Stayed 1 night in Feb 2025

4/10 Poor

Rachel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Christine

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at this property. Apparently there was a huge party the night before and they didn't have rooms clean by check and in. Had people sitting in the lobby, no compassion or care. One of the lady’s there waiting was crying because of the way she was treated and her job was paying for her to stay an entire week. We will not be back. I’m not a fan of bad customer service.
Stayed 1 night in Feb 2025

8/10 Good

Valoree

Stayed 1 night in Feb 2025

10/10 Excellent

Deon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay

The best place to stay very peaceful was wonderful
Stayed 1 night in Jan 2025

4/10 Poor

Paul

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pool was dark and murky, when I asked the condition of the pool the staff didn't know of the condition and later a "pool closed" sign was there also it was roped off on my entire stay.The elevator floors (all 3) had cracks and pits, these issues could have caused an accident! The staircase carpet lools like it was last cleaned in the 80's! My restroom has one light that was not working properly. On the 13th I arrived back at my room at 5:56, and my room was not cleaned, soon after the cleaning service came riggt away but the service was not up to par necause they seemed to ne late for many guest. I was not sure if this stay was a true Hilton brand? This was the first time I had this kind of experience from a Hilton group.
Stayed 5 nights in Feb 2025

10/10 Excellent

Brandon

Stayed 2 nights in Jan 2025

10/10 Excellent

Deborah, Crossville

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here a few times and we like having the breakfast bar, and our room is always clean.
Stayed 2 nights in Jan 2025