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Aparthotel

Level Chicago – Old Town

4.0 star property
Family-friendly aparthotel with 24-hour health club, near Lake Michigan

Photo gallery for Level Chicago – Old Town

Full-sized fridge, microwave, oven, stovetop
Property video
Flat-screen TV
Front of property – evening/night
Deluxe Room, 1 Single Bed, City View | Living area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Pet-friendly
  • Free Wi-Fi
The current price is AU$1,359
includes taxes & fees
14 Feb - 15 Feb

Explore the area

View map
1140 North Wells Street, Chicago, IL, 60610
  • Place, State Street
    ‪8 min walk‬
  • Place, Michigan Avenue
    ‪11 min walk‬
  • Place, Chicago Riverwalk
    ‪2 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed, City View

Deluxe Room, 1 King Bed with Sofa bed, City View | Living room

Deluxe Room, 1 King Bed with Sofa bed, City View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Flat-screen TV
  • City view
  • 63 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, Multiple Beds, City View, Corner (Two Bedroom Suite)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Executive Suite, Multiple Beds, City View, Corner (Two Bedroom Suite)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Flat-screen TV
  • City view
  • 100 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed, City View

Deluxe Room, 1 Queen Bed with Sofa bed, City View | Private kitchen

Deluxe Room, 1 Queen Bed with Sofa bed, City View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Flat-screen TV
  • City view
  • 52 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View

Executive Suite, 1 King Bed with Sofa bed, City View | Living area

Executive Suite, 1 King Bed with Sofa bed, City View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Flat-screen TV
  • City view
  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Multiple Beds, City View

Deluxe Room, Multiple Beds, City View | Living area

Deluxe Room, Multiple Beds, City View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Flat-screen TV
  • City view
  • 77 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room, Multiple Beds, City View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, Multiple Beds, City View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Flat-screen TV
  • City view
  • 146 sq m
  • Sleeps 8
  • 2 King Beds and 1 Double Bed

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About the area

Chicago

A family-friendly stay in Chicago awaits you at Level Chicago – Old Town. Within just a 15-minute stroll, you'll find Lake Michigan and Michigan Avenue. Highlights at this aparthotel include a 24-hour gym, a sauna and in-room kitchens. .Each apartment is individually decorated and features a washer/dryer, free WiFi and a flat-screen TV. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A pillowtop bed and premium bedding invite a good night's rest. Free local calls, a safe and an iron/ironing board are also available. Weekly housekeeping is available. .Enjoy the seasonal outdoor swimming pool and pool loungers as well as access to basketball and a playground. Business amenities include a meeting room and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas and a coffee shop/cafe. There's also the convenience of self parking. .With a stay at this 4-property class Downtown Chicago aparthotel, you'll be 2.4 km (1.5 mi) from Chicago Riverwalk and 2.9 km (1.8 mi) from Millennium Park.
View more Aparthotels in ChicagoOpens in a new window

What's nearby

  • State Street - 8 min walk - 0.7 km
  • Michigan Avenue - 11 min walk - 1.0 km
  • 875 North Michigan Avenue - 15 min walk - 1.3 km
  • Chicago Riverwalk - 2 min drive - 2.2 km
  • Millennium Park - 3 min drive - 2.5 km

Getting around

  • Millennium Station - 3 min drive
  • Clark-Division Station - 4 min walk
  • Chicago Midway Airport (MDW) - 41 min drive

Restaurants

  • ‪Division On The Rocks - ‬4 min walk
  • ‪Dialtone Cafe - ‬1 min walk
  • ‪Layla & Ringo’s - ‬5 min walk
  • ‪Dunkin' - ‬5 min walk
  • ‪Jersey Mike's Subs - ‬3 min walk

About this property

Level Chicago – Old Town

Family-friendly aparthotel with 24-hour health club, near Lake Michigan
Level Chicago – Old Town offers its guests a seasonal outdoor pool, a 24-hour health club, and a sauna. There's a coffee shop/cafe on site. Business amenities include a 24-hour business centre and a meeting room.

WiFi is free in public spaces. A rooftop terrace, barbecue grills, and an arcade/games room are also featured at the family-friendly Level Chicago – Old Town. Parking is available for a fee.

This 4-star Chicago aparthotel is smoke free.

  • 35 guestrooms or units
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Games room or arcade
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Lift
  • No smoking on site
  • Coffee shop
  • 1 conference room
Level Chicago – Old Town offers 35 air-conditioned accommodations with washers/dryers and a safe. This individually decorated and furnished accommodation includes dining tables. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit.

This Chicago aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a weekly basis.

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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 68.30 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Playground

Restaurants on site

  • Dialtone

Kitchen

  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Toaster

Dining

  • A coffee shop/cafe
  • Dining table

Bedrooms

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • Flat-screen TV
  • Games
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Dock
  • Firepit
  • Fully-fenced
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Laundry

  • Coin laundry
  • Dry cleaning/laundry service
  • Laundry detergent
  • Washer/dryer

Work spaces

  • 24-hour business centre
  • Desk chair
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 23 kg per pet
  • Fee: USD 25 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Free local calls
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe

Location highlights

  • Near a health/beauty spa
  • Near a train station

Things to do

  • 24-hour gym
  • 24-hour health club
  • Arcade/game room
  • Basketball

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system

General

  • 35 units
  • Banquet hall
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per night
  • Resort fee: USD 24.67 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Fitness centre access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 68.30 per night (in/out privileges)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation. The property is professionally cleaned.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 7:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

LEVEL Furnished Living Chicago
LEVEL Chicago – Old Town Chicago
LEVEL Chicago – Old Town Aparthotel
LEVEL Chicago – Old Town Aparthotel Chicago

Frequently asked questions

What is the cancellation policy at Level Chicago – Old Town?

Level Chicago – Old Town offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Level Chicago – Old Town?

As of 12 Feb 2026, prices found for a 1-night stay for 2 adults at Level Chicago – Old Town on 14 Feb 2026 start from AU$1,324.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Level Chicago – Old Town?

Yep, Level Chicago – Old Town has a secured covered self car park with in/out privileges for USD 68.30 per night. A self car park is also available, for a fee.

Are there any beaches close to Level Chicago – Old Town?

Yep, Level Chicago – Old Town is a short 12-minute walk from Oak Street Beach.

Does Level Chicago – Old Town have a pool?

Level Chicago – Old Town has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 10:00 PM (Seasonal outdoor pool open from May to October).

What luxury perks are available at Level Chicago – Old Town?

This property features a 24-hour health club, as well as pillowtop beds and premium bedding.

What makes Level Chicago – Old Town a romantic place to stay?

A bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Level Chicago – Old Town.

Is Level Chicago – Old Town family-friendly?

You bet! With amenities such as a playground, an arcade and a BBQ, it's no surprise that Level Chicago – Old Town is a hit with families.

Is there a free airport shuttle available at Level Chicago – Old Town?

No, Level Chicago – Old Town does not offer an airport shuttle service.

What time are check-in & check-out at Level Chicago – Old Town?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Level Chicago – Old Town Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 311 out of 426 reviews
Rating 8 - Good. 50 out of 426 reviews
Rating 6 - Okay. 30 out of 426 reviews
Rating 4 - Poor. 21 out of 426 reviews
Rating 2 - Terrible. 14 out of 426 reviews

9.4/10

Cleanliness

8.0/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Corissa

Liked: Cleanliness, room comfort
Everyone working the desk over the weekend were exceptional. The building is very clean and very secure. It is very do friendly. Make sure you are prepared to charge extra fees on a card when you get to the property. I was not prepared for the $ that needed to go on another card.
Stayed 2 nights in Nov 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property was clean, centrally located with wonderful staff. Will definitely stay again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Charles, Gilbert

Stayed 4 nights in Oct 2025

10/10 Excellent

Adrian

Liked: Cleanliness, amenities
Stayed 1 night in Nov 2025

10/10 Excellent

Kevin

Stayed 1 night in Oct 2025

10/10 Excellent

Matt

Stayed 3 nights in Oct 2025

6/10 Okay

Lissett

Travelled with family
Liked: Property conditions & facilities
This was our first time at Level Chicago -Old Town. Last year we stayed at Level Chicago - North. Both apartments were really cozy and offered amazing views of the city. Old Town is a great place to stay, the staff overall was professional and polite. The unit was mostly clean, however, some of the towel were stained (seemed like he make up did not come off with bleach). It wasn't to my liking so I did not use them. Also, they knew we were six people but only gave 4 bath towels. I had to request additional. Another thing is that the locks in the bathroom and bedrooms were not working. It was a bit frustrating considering 6 people were sharing one bathroom. The apartment itself is very comfortable, has washer and dryer on site, which is convenient, especially when staying with children. The kitchen was equipped with all the basic needs except a good coffee machine. They have a nespresso machine but I would have rather an actual coffee machine not espresso machine. Safety was key. My family and I felt safe in the building and the area. Parking was not available in the building (the cost is $70 per night) but that wasnt an issue because we found plenty of parking right outside by the meters.
Stayed 5 nights in Oct 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy check-in, friendly staff, beautiful building with nice amenities.
Stayed 2 nights in Oct 2025

8/10 Good

Lingling

Travelled with family
Liked: Amenities, property conditions & facilities
We booked a two-bedroom corner suite which was very spacious (especially the kitchen/living room area), and we had very good view of the old town overlooking from the big porch. The location of the hotel was pretty nice, only 15 min to Michigan Avenue. However, a few things were disappointing: 1) The check-in process was longer than expected which took 15-20 min to get the room keys; 2) The floor of the suite was quite dusty and the door of the master bedroom was broken (could not be locked); 3) The room phone didn't work at all and we had to use our phone to call the hotel front desk to ask questions; 4) This was the one and only hotel we'd stayed worldwide that did not provide foam pillows (feather pillows only to which one of our family members was allergic).
Stayed 2 nights in Oct 2025

8/10 Good

Chanda

Stayed 1 night in Oct 2025

10/10 Excellent

Chanda

Travelled with group
Liked: Cleanliness

Level was on Another Level

Everything was clean and orderly. Loved the Kitchen. Wonderful place to stay. Truly next "Level" lodging
Stayed 2 nights in Oct 2025

10/10 Excellent

Bryan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and great amenities
Stayed 4 nights in Oct 2025

10/10 Excellent

Carl

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

jason

Stayed 2 nights in Sep 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

SACHIKO

Stayed 2 nights in Oct 2025

10/10 Excellent

Nancy Gabriella Lopez

Travelled with partner
Liked: Cleanliness, amenities
Everything was wonder beside my shower head it was leaking bad
Stayed 2 nights in Sep 2025

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great place to stay. Loved it!
Stayed 1 night in Sep 2025

8/10 Good

Gary L

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Joe

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

jeffrey

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Richard, Park City

Stayed 5 nights in Sep 2025

10/10 Excellent

HOBART

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Real nice place 5 stars ill be back.
Stayed 1 night in Sep 2025

6/10 Okay

Jessie

Business traveller
Liked: Cleanliness, room comfort

Service 2.5/10

I had a very interesting time at this “hotel”. Upon check-in, I was informed that I was going to hate where I had to park cus apparently the hotel was fully booked. I was not informed that I needed to schedule for a room cleaning nor where to take the trash. Every time I drove past guest parking it was quite empty but yet the hotel was fully booked and parking was first come first serve? Honestly, this was a terrible experience and I will be reaching out to corporate.
Stayed 6 nights in Sep 2025

8/10 Good

Crystal

Stayed 1 night in Sep 2025