Hilton Chicago

4.0 star property
Historic Chicago hotel in Downtown Chicago with 2 restaurants
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hilton Chicago

Exterior
Boating
Lobby
Point of interest
Point of interest

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry

Explore the area

Map
720 S Michigan Ave, Chicago, IL, 60605
    State Street
    4 min walk
    Buckingham Fountain
    9 min walk
    Art Institute of Chicago
    10 min walk
    Chicago, IL (MDW-Midway Intl.)
    28 min drive

Room options

Family Room, 4 Bedrooms

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 82 sq m
  • Lake view
  • Sleeps 16
  • 4 Single Beds

Room, 2 Double Beds, Lake View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 37 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Hearing)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 39 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
HDTV
  • 82 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
HDTV
  • 87 sq m
  • Lake view
  • Sleeps 6
  • 1 King Bed

Room (Parlor)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
  • 34 sq m
  • Lake view
  • Sleeps 2
  • 1 Single Murphy Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Suite, 3 Bedrooms

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
3 bedrooms
  • 82 sq m
  • Lake view
  • Sleeps 8
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (3x3 Shower, Mobility & Hearing)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible (3x3 Shower, Mobility & Hearing)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Double Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 2 Double Beds, Accessible (Transfer Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 39 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Sleeps 6
  • 2 King Beds

Suite, Multiple Beds, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Sleeps 8
  • 3 King Beds

Suite, Multiple Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Sleeps 6
  • 2 King Beds

Suite, Multiple Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Sleeps 8
  • 3 King Beds

Superior Room, 1 King Bed (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Queen Beds (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, 2 Bathrooms

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds, Accessible, Bathtub (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds, Accessible (High Floor, Roll-in Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds, Accessible (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Accessible, Bathtub (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible (High Floor, Roll-in Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Sleeps 6
  • 3 King Beds

Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed, Accessible (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Lake View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 37 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
  • 82 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Lake View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 27 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Luxury Suite, 3 Bedrooms

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
3 bedrooms
  • 82 sq m
  • Lake view
  • Sleeps 8
  • 1 King Bed

Traditional Suite, 2 Bedrooms (Parlor)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
  • 82 sq m
  • Lake view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Suite, 1 King Bed, View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Chicago

Hilton Chicago puts you in the heart of Chicago, within just a 10-minute stroll of Buckingham Fountain and Art Institute of Chicago. Highlights at this historic hotel include 2 restaurants, a gym and a bar/lounge. .The café, Herb N Kitchen, is open for breakfast, lunch and dinner. 234000 square feet (21739 square metres) of event facilities include 50 meeting rooms and a conference centre, and other business amenities include a business centre and coworking space. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning full breakfast is served between 7:00 AM and noon. There's also the convenience of valet parking. .Sights within a 15-minute walk of this Downtown Chicago hotel include Millennium Park and Field Museum of Natural History.

What's nearby

  • Art Institute of Chicago - 10 min walk
  • Millennium Park - 12 min walk
  • Grant Park - 18 min walk
  • Soldier Field - 20 min walk
  • Willis Tower - 2 min drive

Getting around

  • Harrison Station - 5 min walk
  • Chicago Museum Campus-11th Street Station - 7 min walk
  • Chicago O'Hare International Airport (ORD) - 39 min drive

Restaurants

  • ‪Lou Malnati's Pizzeria - ‬4 min walk
  • ‪The Lounge At Congress Hotel - ‬3 min walk
  • ‪Epic Burger - ‬7 min walk
  • ‪Buddy Guy's Legends - ‬3 min walk
  • ‪Yolk - ‬5 min walk

About this property

Hilton Chicago

Historic Chicago hotel in Downtown Chicago with 2 restaurants
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre, 50 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 234000 square feet (21739 square metres) and includes a conference centre. A health club, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Chicago. For a fee, parking is available.

This Chicago hotel is smoke free.

  • 1544 guestrooms or units
  • 29 levels
  • 2 dining venues
  • 234000 sq ft of conference space
  • 21739 sq. m of conference space
  • Built in 1927
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Hilton Chicago offers 1544 accommodations with laptop-compatible safes and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered parking on site (USD 70 per night)
  • Covered valet parking on site (USD 85 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: USD 35 for adults and USD 17 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • 720 Bar and Grill
  • Herb N Kitchen
  • Kitty O Sheas

Things to do

  • Bicycle rentals
  • Health club
  • Pool

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 50 meeting rooms
  • Business centre
  • Conference centre (234,000 square foot of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (118 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (116 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 29 floors
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1927
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Weight limit: 75 lb per pet
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.35 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 35 for adults and from USD 17 for children
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per night (rates may vary)
  • Covered self-parking fee: USD 70.00 per night
  • Valet parking fee: USD 85.00 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Property Registration Number 60605

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Hilton Michigan Ave
Hilton Chicago Cultural Mile
Hilton Chicago Michigan Ave Cultural Mile
Hilton Michigan Ave Cultural Mile
Hilton Michigan Ave Cultural Mile Hotel
Hilton Michigan Ave Cultural Mile Hotel Chicago
Hilton Chicago Michigan Ave Cultural Mile Hotel
Hilton Chicag
Hilton Chicago Hotel
Hilton Chicago Chicago
Hilton Chicago Hotel Chicago
Hilton Chicago Michigan Ave Cultural Mile

Frequently asked questions

What is the cancellation policy at Hilton Chicago?

Hilton Chicago offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Chicago?

As of 20 Sept 2024, prices found for a 1-night stay for 2 adults at Hilton Chicago on 3 Oct 2024 start from AU$362.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Chicago?

Yep, Hilton Chicago has a covered self car park for USD 70.00 per night.

Are there any beaches close to Hilton Chicago?

The closest beach to Hilton Chicago is Ohio Street Beach (2.5 km).

Does Hilton Chicago have a pool?

Hilton Chicago has a pool.

What makes Hilton Chicago a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hilton Chicago.

Does Hilton Chicago serve breakfast?

Sure does, full breakfast is served daily between 7:00 AM and noon.

Is there a free airport shuttle available at Hilton Chicago?

No, Hilton Chicago does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Chicago?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Chicago?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Hilton Chicago Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 751 out of 1333 reviews" "
Rating 8 - Good. 239 out of 1333 reviews" "
Rating 6 - Okay. 174 out of 1333 reviews" "
Rating 4 - Poor. 93 out of 1333 reviews" "
Rating 2 - Terrible. 76 out of 1333 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Susan

Stayed 2 nights in Jun 2024

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Shady practices
I booked a king room and when I arrived they conveniently didn’t have any king rooms available for the price i paid. I was convinced to pay an additional $30 per night for an upgraded room with a city view on a higher floor. The room was average and the view was of an air conditioning unit and the skyscraper next door. The ceiling above the shower was damaged also. There wasn’t anything to warrant a higher nightly rate. I felt like they were just trying to get extra money from us because we booked through a third party because they obviously had more king rooms. We went back to check-in, where after speaking to two workers, a manager agreed to not make us pay the extra for the room. I never received my closing folio of charges to confirm I wasn’t charged even after I requested the information again. On a positive note, the hotel was in a great location, the room was clean, and it was reminiscent of olden times with lots of charm.
Stayed 2 nights in Jun 2024

4/10 Poor

Demetra

The bathroom tub was super dirty
Stayed 1 night in Jun 2024

10/10 Excellent

Billyray

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

celeste

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Seeing the lake is so nice. Love the park and many people too
Stayed 1 night in Jun 2024

6/10 Okay

Nicholas

Travelled with family
Liked: Property conditions & facilities, room comfort
Not great, not bad
I’m conflicted because our stay wasn’t good or bad, just something in between. When initially booking the hotel was cheaper than most for Michigan Ave. However the parking garage is 70$ a night and there is a 25$ destination fee each night. Plus taxes… all that adds up fast. I agree with the other reviewer that staff in the grab and go cafe wasn’t nice at all! The good: Location, pool and fitness facilities, historic site Bad: hidden fees, expensive food, quite dusty and outdated in spots.
Stayed 2 nights in Jun 2024

10/10 Excellent

Henrietta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allowed early checkin and parking
Stayed 1 night in Jun 2024

10/10 Excellent

Maria

Stayed 1 night in Jun 2024

8/10 Good

Lori

Stayed 2 nights in Jun 2024

2/10 Terrible

Traci

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Awful
$80 to park valet a day. Lots of extra charges. We went to 2 of their restaurants, terrible and very expensive. I threw away my breakfast. I'm paying for quality and have dirty windows, pealing wallpaper, ceiling is bubbling,small beds. Then the goodwill chair.
Stayed 2 nights in Jun 2024

10/10 Excellent

Nancy A

Stayed 1 night in Jun 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lakeside room was beautiful. Staff very friendly and helpful.
Stayed 1 night in Jun 2024

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Amanda

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5-Stars
The staff was friendly, the food was good, and the amenities are clean. Great location, felt safe and close to the city life.
Stayed 3 nights in Jun 2024

10/10 Excellent

Laurie J

Stayed 1 night in Jun 2024

4/10 Poor

Robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Clare

Stayed 1 night in Jun 2024

4/10 Poor

Traci

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Ingrid

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

Justin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really upset that my room would not drop below 73-74 degrees, I was roasting the entire time. Also didn't really like the room I got but that's just the luck of the draw, interior facing and had a view of the roof. Overall wouldn't stay here again but everything else was pretty nice.
Stayed 1 night in Jun 2024

6/10 Okay

Tammy

Travelled with family
Liked: Cleanliness
Technology is sub-par. No smart TVs for streaming and the tablet you’re supposed to use to order room service did not work. Room service is VERY limited and unfortunately the food was not good(we had pizza). Lastly, even if you pre-pay for parking it doesn’t guarantee you a parking spot. We pre-paid and when we arrived they indicated all parking was full and we had to park at a public lot 3 blocks away. The parking staff assured us we would be refunded for the parking. The manager would not refund our parking and told us to call Expedia. We will not stay here again. :(
Stayed 2 nights in Jun 2024

6/10 Okay

Tiffany

Stayed 1 night in Jun 2024

10/10 Excellent

shannon, New Lenox

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience!
Stayed 1 night in Jun 2024

4/10 Poor

Cherrell

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The property itself is in a good location. My issue had to do with digital key. I arrived late from the airport. I requested a digital key which the app stated was prepared. After about thirty minutes I was told I had been randomly selected to go to the front desk in order to get a key card. The line was LONG!
Stayed 2 nights in Jun 2024