2/10 Terrible
Jaclyn
Travelled with family
30 Aug 2025
I booked my room 6 months in advance. On the day of the booking, the hotel did not have my room ready, claiming since there was a show there were many walk-ins getting rooms. Since my lakeview room wasn't ready and couldn't tell me when it would be ready, the said I could change rooms from the two queens to a different room without the queens. They couldn't give me a room that was a lakeview. Mind that they reservation was for 3pm and we arrived at the hotel at 6 to check in.
The free parking also was misleading. Their lot was full and they couldn't accommodate the free parking. Instead I had to pay for parking in a lot that only accommodates 12 hrs
Our luggage also arrived at the room 50 minutes after checking. We almost missed our show because of it. It's such a disappointment for the money I spent on it.
Jaclyn
Stayed 1 night in Aug 2025



























































