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Canopy by Hilton Chicago Central Loop

4.0 star property
Hotel with a restaurant, steps from Willis Tower

Photo gallery for Canopy by Hilton Chicago Central Loop

Bar (on property)
Fitness facility
Daily cooked-to-order breakfast (USD 21.00 per person)
Exterior
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
The current price is AU$230
includes taxes & fees
1 Jan - 2 Jan 2026

Explore the area

View map
226 West Jackson Blvd, Chicago, IL, 60606
  • Place, Skydeck Ledge
    ‪2 min walk‬
  • Place, Willis Tower
    ‪2 min walk‬
  • Place, Michigan Avenue
    ‪14 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Espresso maker
Free bottled water
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Landmark View)

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed (Landmark View)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Espresso maker
Free bottled water
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Espresso maker
  • 61 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Espresso maker
  • 39 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Landmark View)

Room, 1 King Bed (Landmark View)

Room, 1 King Bed (Landmark View)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Espresso maker
Free bottled water
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Landmark City View)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom (Landmark City View)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Espresso maker
  • 39 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Espresso maker
  • 61 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Espresso maker
Free bottled water
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, City View

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Espresso maker
Free bottled water
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, City View (Hearing, Roll-In Shower)

Bathroom shower

Room, 2 Queen Beds, Accessible, City View (Hearing, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Espresso maker
Free bottled water
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Landmark View)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds (Landmark View)

9.8 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Espresso maker
Free bottled water
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(49 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Espresso maker
Free bottled water
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Espresso maker
Free bottled water
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (3x3 Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (3x3 Shower)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Espresso maker
Free bottled water
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Peloton Wellness Room)

Room, 1 King Bed (Peloton Wellness Room) | Living area

Room, 1 King Bed (Peloton Wellness Room)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Espresso maker
Free bottled water
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Espresso maker
Free bottled water
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (3x3 Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (3x3 Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Espresso maker
Free bottled water
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Espresso maker
Free bottled water
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe King Room With Landmark View

  • Sleeps 2

King Room With Landmark View

  • Sleeps 2

Guest Room With 1 King Bed And 3x3 Shower-Mobility Accessible

  • Sleeps 2

View all photos for King Room-Hearing Accessible

In-room safe, desk, laptop workspace, blackout curtains

King Room-Hearing Accessible

  • Sleeps 2

1 King Mobility/Hearing Accessible Room With 3x3 Shower

  • Sleeps 2

King Room with Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room with City View

  • Sleeps 2

Room, 2 Queen Beds (Landmark View)

  • Sleeps 4

Guest Room With 2 Queen Beds-Mobility Accessible With 3x3 Transfer Shower

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Room With 2 Queen Beds And City View-Mobility/Hearing Accessible With Roll-in Shower

  • Sleeps 4

One-Bedroom King Suite

  • Sleeps 2

Suite, 1 Bedroom (Landmark City View)

  • Sleeps 2

One-Bedroom King Suite-Hearing Accessible

  • Sleeps 2

One-Bedroom King Suite With Roll-in Shower-Mobility Accessible

  • Sleeps 2

Two Queen Room

  • Sleeps 4

View all photos for King Room

In-room safe, desk, laptop workspace, blackout curtains

King Room

  • Sleeps 2

1 King Bed with Peloton in Room

  • Sleeps 2

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Staypineapple, An Iconic Hotel, The Loop

Downtown Chicago
  • Pet-friendly
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  • Air-conditioning
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4.7 out of 5, Exceptional, 1,009 reviews
The price is AU$210
includes taxes & fees
5 Jan - 6 Jan 2026
Staypineapple, An Iconic Hotel, The Loop

About the area

Chicago

Canopy by Hilton Chicago Central Loop places you steps from Willis Tower and within a 10-minute stroll of State Street. Highlights at this hotel include a restaurant, a bar/lounge and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find a snack bar/deli, concierge services and a 24-hour front desk. Each morning cooked-to-order breakfast is served between 6:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 20-minute walk of this 4-property class Downtown Chicago hotel include Millennium Park and Michigan Avenue.

What's nearby

  • Skydeck Ledge - 2 min walk - 0.2 km
  • 311 S Wacker Dr - 2 min walk - 0.2 km
  • Willis Tower - 2 min walk - 0.2 km
  • Michigan Avenue - 14 min walk - 1.2 km
  • Millennium Park - 14 min walk - 1.2 km

Getting around

  • Quincy Metro Station - 2 min walk
  • Chicago Union Station - 7 min walk
  • Chicago O'Hare International Airport (ORD) - 35 min drive

Restaurants

  • ‪Shake Shack - ‬1 min walk
  • ‪Giordano's - ‬1 min walk
  • ‪Franklin Tap - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Luke's Italian Beef - ‬1 min walk

About this property

Canopy by Hilton Chicago Central Loop

Hotel with a restaurant, steps from Willis Tower
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and a meeting room are available.

WiFi is free in public spaces. Event space at this hotel measures 675 square feet (63 square metres) and includes conference space. The business-friendly Canopy by Hilton Chicago Central Loop also features a fitness centre, concierge services, and a front desk safe. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Chicago hotel.

  • 1 building
  • 215 guestrooms or units
  • 14 levels
  • 675 sq ft of conference space
  • 63 sq. m of conference space
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front desk safe
  • Concierge
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Canopy by Hilton Chicago Central Loop offers 215 accommodations with laptop-compatible safes and espresso makers. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

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  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 2,308 reviews
The price is AU$212
includes taxes & fees
2 Jan - 3 Jan 2026
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 75 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 21 for adults and USD 21 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 675 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per day, plus a deposit of USD 75.00 per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 15 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 21.00 for adults and from USD 21.00 for children
  • Covered self-parking fee: USD 75 per day (in/out privileges)
  • Pet deposit: USD 75.00 per day
  • Pet fee: USD 75 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy by Hilton Chicago Central Loop Hotel
Canopy by Hilton Chicago Central Loop Chicago
Canopy by Hilton Chicago Central Loop Hotel Chicago

Frequently asked questions

What is the cancellation policy at Canopy by Hilton Chicago Central Loop?

Canopy by Hilton Chicago Central Loop offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Canopy by Hilton Chicago Central Loop?

As of 23 Dec 2025, prices found for a 1-night stay for 2 adults at Canopy by Hilton Chicago Central Loop on 1 Jan 2026 start from AU$229.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Canopy by Hilton Chicago Central Loop?

Yep, Canopy by Hilton Chicago Central Loop has a covered self car park with in/out privileges for USD 75 per day. A self car park is also available, for a fee.

Are there any beaches close to Canopy by Hilton Chicago Central Loop?

The closest beach to Canopy by Hilton Chicago Central Loop is Ohio Street Beach (2.5 km).

Does Canopy by Hilton Chicago Central Loop serve breakfast?

Yep, cooked-to-order breakfast is on offer daily from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at Canopy by Hilton Chicago Central Loop?

No, Canopy by Hilton Chicago Central Loop does not offer an airport shuttle service.

Is there a bar or restaurant at Canopy by Hilton Chicago Central Loop?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Canopy by Hilton Chicago Central Loop?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Canopy by Hilton Chicago Central Loop?

Cats and dogs are welcome at Canopy by Hilton Chicago Central Loop, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 7 kg per pet.

Canopy by Hilton Chicago Central Loop Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1113 out of 1453 reviews
Rating 8 - Good. 222 out of 1453 reviews
Rating 6 - Okay. 55 out of 1453 reviews
Rating 4 - Poor. 29 out of 1453 reviews
Rating 2 - Terrible. 34 out of 1453 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very inviting and comfortable hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel near our event. Clean and sharp looking.
Stayed 1 night in Aug 2025

8/10 Good

Kelsie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Missy

Liked: Cleanliness, staff & service, property conditions & facilities
Cleaning staff was excellent. The air conditioner was loud. Love the vibe.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! We would stay there again!!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Candice, Raleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 2 nights in Aug 2025

10/10 Excellent

Viviana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were beautiful and comfortable
Stayed 2 nights in Sep 2025

10/10 Excellent

Lashy

Stayed 2 nights in Sep 2025

6/10 Okay

Diego

Travelled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Janis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved this hotel , very cozy! great location as well!
Stayed 2 nights in Sep 2025

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had historic charm and was stylish but the light switches took some getting used too. We had a figure out which switch turned off sections of the room and electrical sockets. Eco friendly but be careful or you might not charge your phone.
Stayed 2 nights in Sep 2025

2/10 Terrible

Skander

Stayed 1 night in Sep 2025

8/10 Good

Jexari

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I do really like staying at canopy and this was my second time so I do suggest to book the Landmark view!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Aiyendae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, room was lovely. Quiet place. Enjoyed it very much
Stayed 1 night in Sep 2025

10/10 Excellent

Trinity

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!
Stayed 2 nights in Sep 2025

10/10 Excellent

linda

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room, it was comfortable and clean. The bartenders in the lobby bar were excellent, breakfast was good, and the location was convenient for work.
Stayed 2 nights in Aug 2025

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Arlen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I had a disappointing experience at The Canopy. When I checked in around 10:30 PM, the front desk staff was unfriendly and rushed through the explanation of everything, which made the environment feel uncomfortable. Once I got to my room, I was surprised by how thin the walls were; I could hear noise from the neighboring rooms, including a couple next door having sex and loud music from below. It reminded me of my college days, which isn’t what I expected. The windows also didn’t block out street noise, so I could hear alarms and the train passing by. The service throughout my stay felt unprofessional. It took about 20 minutes to check out and have my bags held. I also missed the breakfast cutoff by just seven minutes, and the staff wouldn’t let me buy a croissant, which seems unusual for a café. When I ordered a latte, I received a pre-made coffee with milk instead, which was disappointing since I know exactly what I’m looking for. On a positive note, the decor is nice, and the location next to Union Station is convenient. However, if you're looking for a quality hotel experience, I wouldn't recommend staying here.
Stayed 2 nights in Sep 2025

8/10 Good

Loc

Stayed 1 night in Sep 2025

10/10 Excellent

Shellie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff is amazing
Stayed 1 night in Aug 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

LaFeal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, I would recommend. It’s right across from Giordanos and right down from Willis tower where there are more dining options. Rooms are super dope. The only negative is, the roof top is closed on sat and Sunday. I arrived Friday and the outside portion of the rooftop was closed due to construction.
Stayed 3 nights in Sep 2025

10/10 Excellent

John

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an absolutely amazing stay at the Canopy Hilton Chicago! From the moment I arrived, everything about the property exceeded my expectations—the atmosphere, the design, the comfort, and the attention to detail were all top-notch. While every part of my stay was wonderful, I have to give a special shout-out to Kevin, the bartender. He truly made my experience unforgettable. Kevin was welcoming, personable, and went above and beyond to create an incredible vibe at the bar. His energy, hospitality, and craft made me feel right at home and turned a great stay into an exceptional one. I can’t recommend this property enough and will definitely be returning. Five stars all around!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Vic

Stayed 2 nights in Jun 2025