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Base Serviced Apartments - City Road

3.0 star property
Adults-only hotel in Chester

Photo gallery for Base Serviced Apartments - City Road

Standard Double Room, Ensuite (Small)
Egyptian cotton sheets, iron/ironing board, free WiFi, bed sheets
Apartment, 2 Bedrooms | Private kitchen
Apartment, 2 Bedrooms
Apartment, 2 Bedrooms | Bathroom

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
The current price is AU$95
includes taxes & fees
5 May - 6 May

Explore the area

Map
19-21 City Road, Chester, England, CH1 3AE
  • Chester Cathedral
    ‪10 min walk‬
  • Chester City Walls
    ‪12 min walk‬
  • Chester Racecourse
    ‪17 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪40 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Private kitchen

Apartment, 2 Bedrooms

Highlights

Heating
Kitchen
Full-sized fridge/freezer
LCD TV
Egyptian cotton bed sheets
Sofa bed - double
2 bedrooms
Hairdryer
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, Ensuite (Small)

Standard Double Room, Ensuite (Small)

Standard Double Room, Ensuite (Small)

Highlights

Heating
LCD TV
Egyptian cotton bed sheets
Hairdryer
Private bathroom
Coffee/tea maker
Iron/ironing board
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom

Coffee/tea maker

Apartment, 1 Bedroom

Highlights

Heating
Kitchen
Full-sized fridge/freezer
LCD TV
Egyptian cotton bed sheets
Sofa bed - double
Separate bedroom
Hairdryer
  • City view
  • Sleeps 4
  • 1 Double Bed

About the area

Chester

Base Serviced Apartments - City Road puts you in the heart of Chester, within a 20-minute stroll of popular places like Chester City Walls and Chester Racecourse. Highlights at this hotel include in-room free WiFi and LCD TVs. .This smoke-free hotel offers free WiFi in public areas, express check-in and express check-out. .Attractions within a 10-minute drive of this 3-property class Chester hotel include Chester Zoo and Cheshire Oaks Designer Outlet.

What's nearby

  • Grosvenor Park - 4 min walk - 0.4 km
  • Chester Cathedral - 10 min walk - 0.8 km
  • Chester City Walls - 12 min walk - 1.0 km
  • Chester Racecourse - 17 min walk - 1.4 km
  • Chester Zoo - 6 min drive - 5.4 km

Getting around

  • Chester Station - 5 min walk
  • Liverpool (LPL-John Lennon) - 40 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪The Square Bottle (Wetherspoon) - ‬4 min walk
  • ‪Brewhouse & Kitchen - ‬5 min walk
  • ‪The Old Harkers Arms - ‬1 min walk
  • ‪The Old Queens Head - ‬4 min walk

About this property

Base Serviced Apartments - City Road

Adults-only hotel in Chester
As a guest of Base Serviced Apartments - City Road, you'll find express check-in and express check-out. WiFi is free in public spaces.

This 3-star Chester hotel is smoke free.

  • 1 building
  • 7 guestrooms or units
  • 2 levels
  • Express check-in
  • Express check-out
  • No smoking on site
Base Serviced Apartments - City Road offers 7 accommodations with coffee/tea makers and a hairdryer. Beds feature Egyptian cotton sheets. LCD televisions are featured in guestrooms.

Bathrooms include baths or showers and complimentary toiletries. This Chester hotel provides complimentary wireless Internet access. Housekeeping is provided on a weekly basis.

Languages

English, Portuguese, Spanish

Similar properties

Property entrance

Macdonald New Blossoms Hotel, Chester

  • Free WiFi
  • Breakfast available
  • Business services
  • Bar
3.8 out of 5, Good, 1,001 reviews
The price is AU$125
includes taxes & fees
13 May - 14 May
Macdonald New Blossoms Hotel, Chester

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Guest services

  • Housekeeping (weekly)

Accessibility

  • No lift

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 25 are not allowed at this adults-only property. All guests 25 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 250 per person, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: GBP 10
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. 

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This is an adults-only property and guests under 25 years old aren't allowed.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Base Serviced Apartments City Road
Base Serviced Apartments City Road Chester
Base Serviced City Road
Base Serviced City Road Chester
Hotel Chester City Road
Chester City Road
Base Serviced Apartments - City Road Hotel
Base Serviced Apartments - City Road Chester
Base Serviced Apartments - City Road Hotel Chester

Frequently asked questions

What is the cancellation policy at Base Serviced Apartments - City Road?

Base Serviced Apartments - City Road offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Base Serviced Apartments - City Road?

As of 30 Apr 2025, prices found for a 1-night stay for 2 adults at Base Serviced Apartments - City Road on 5 May 2025 start from AU$94.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Base Serviced Apartments - City Road family-friendly?

No, Base Serviced Apartments - City Road is an adults-only property.

Is there a free airport shuttle available at Base Serviced Apartments - City Road?

No, Base Serviced Apartments - City Road does not offer an airport shuttle service.

What time are check-in & check-out at Base Serviced Apartments - City Road?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Base Serviced Apartments - City Road?

No, pets are not allowed.

Base Serviced Apartments - City Road Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 88 out of 238 reviews
Rating 8 - Good. 83 out of 238 reviews
Rating 6 - Okay. 31 out of 238 reviews
Rating 4 - Poor. 17 out of 238 reviews
Rating 2 - Terrible. 19 out of 238 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Ella

Disliked: Cleanliness

Overall review - okay

My room was small but perfect for one and the shower and sink worked well. However, if you’re wanting a good nights sleep you won’t get it here if you’re staying on the first floor due to noise and music from the pub next door. The mugs and sink were also dirty. I had safety concerns about the window too which, when opened leads to a drop off the roof and very unsafe. I am unlikely to stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service

Convenient if a little small

Very convenient location. Close to station and right in the canal, with a short walk to centre of Chester. Place was not amazing for a quiet stay, but you know this when booking. My room was super small, double bed but no room for a case - fine for solo traveller or lightly packed couple. Would not be comfortable for an extended stay.
Stayed 1 night in Dec 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Small. Corridors stinking of weed
Stayed 1 night in Jan 2025

10/10 Excellent

Janice

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

6/10 Okay

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little room

We stayed for two nights in a small double room which had everything we needed including kettle and free tea/coffee. The shower was big and powerful and the room comfortable, perfect for a couple of nights.
Stayed 2 nights in Oct 2024

6/10 Okay

Charleston, San Francisco

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Good location
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Can’t complain at the price, not bad for a one night stay
Stayed 1 night in Sep 2024

10/10 Excellent

Philip

Stayed 2 nights in Aug 2024

10/10 Excellent

Laney

Good
Stayed 1 night in Apr 2024

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good location, clean and easy check in-out.
Stayed 1 night in Apr 2024

6/10 Okay

Joanne

Stayed 2 nights in Dec 2023

4/10 Poor

Andrew

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Joanne

Stayed 1 night in Nov 2023

2/10 Terrible

Gavin

Stayed 1 night in Nov 2023

2/10 Terrible

Miss

Stayed 2 nights in Nov 2023

6/10 Okay

Simon

Liked: Cleanliness
Disliked: Staff & service, amenities
Overall I was disappointed with Base Serviced Apartments. Location was great but after that I would rate everything else, apart from cleanliness, as below average and expectations. Access was tricky; there is no proper handle, on the outer door, and the drop box system was trickier than others I have encountered. The heating did not work. The room, itself, was tiny with old fashioned windows so allowing noise 8n and heat out. All in all I would not recommend. The stairs were very steep.
Stayed 1 night in Nov 2023

10/10 Excellent

Kamran

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

6/10 Okay

ritwik

Stayed 1 night in Oct 2023

6/10 Okay

Adam

Liked: Staff & service

Nice place. Great location

Was good. Tv remotes didn’t work and bath was clogged.
Stayed 1 night in Sep 2023

2/10 Terrible

michael

Stayed 1 night in Sep 2023

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean, did everything promised
Stayed 1 night in Sep 2023

4/10 Poor

Joy

Disliked: Property conditions & facilities, room comfort

Would not recommend

Unfortunately our overall 2 night stay at the Base Serviced Appartmemts City Road in Chester was very disappointing.Some of the communal areas were looking very dated and in need of an upgrade.Also really disappointed with the room we were allocated.In general a very poor standard.Think room 6 was supposed to be a small double room.It turned out to be tiny bedroom and bathroom.Would we stay here again.Absolutley not.would we recommend to any family or friends.Absolutely not.It is definitely not worth the prices that they are charging per night.Do not waste your money staying here.Wish we had read more reviews about this accommodation before booking.
Stayed 2 nights in Aug 2023

6/10 Okay

Tracy

Travelled with partner
Liked: Cleanliness, amenities
Only one fan worked so the apartment was uncomfortably hot.
Stayed 2 nights in Aug 2023

10/10 Excellent

karen

Stayed 2 nights in Aug 2023