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The Chester Grosvenor

5.0 star property

Photo gallery for The Chester Grosvenor

2 restaurants, breakfast served
Reception
Interior entrance
Steam room
Front of property – evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$342
includes taxes & fees
9 Mar - 10 Mar

Explore the area

View map
Eastgate Street, Chester, England, CH1 1LT
  • Place, Chester Cathedral
    ‪2 min walk‬
  • Place, Chester City Walls
    ‪6 min walk‬
  • Place, Chester Racecourse
    ‪10 min walk‬
  • Airport, Manchester (MAN)
    ‪46 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.2 out of 10
Wonderful
(14 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

9.8 out of 10
Exceptional
(14 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.4 out of 10
Exceptional
(51 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.0 out of 10
Wonderful
(64 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Room

Executive Room

Executive Room

9.4 out of 10
Exceptional
(32 reviews)
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

About the area

Chester

A luxury stay in the heart of Chester awaits you at The Chester Grosvenor. Within just a 10-minute stroll, you'll find popular attractions like Chester City Walls and Chester Racecourse. Highlights at this boutique hotel include 2 restaurants, a full-service spa and free continental breakfast. .A day of pampering at Grosvenor Spa can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and steam room. The fine-dining restaurant, Simon Radley Fine Dining, is open for dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and sauna. Business travelers can take advantage of meeting rooms and limo/town car service. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning free breakfast is served. There's also the convenience of valet parking. .Within a 15-minute drive of this 5-property class Chester hotel, attractions include Chester Zoo and Cheshire Oaks Designer Outlet.

What's nearby

  • The Rows of Chester - 1 min walk - 0.1 km
  • Chester Cathedral - 2 min walk - 0.2 km
  • Grosvenor Park - 5 min walk - 0.4 km
  • Chester City Walls - 6 min walk - 0.6 km
  • Chester Racecourse - 10 min walk - 0.9 km

Getting around

  • Chester Station - 13 min walk
  • Manchester Airport (MAN) - 47 min drive

Restaurants

  • ‪Costa Coffee - ‬4 min walk
  • ‪Bean & Cole - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Pret a Manger - ‬3 min walk
  • ‪Starbucks - ‬1 min walk

About this property

The Chester Grosvenor

The Chester Grosvenor offers its guests a full-service spa, a sauna, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include meeting rooms and limo/town car service. Spa services, a library, and multilingual staff are also featured at the luxury The Chester Grosvenor. For a fee, parking is available.

This 5-star Chester hotel is smoke free.

  • 80 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Conference rooms
  • Continental breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
The Chester Grosvenor offers 80 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Grosvenor Spa has massage/treatment rooms. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open daily.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Similar properties

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  • Restaurant
  • Air-conditioning
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4.7 out of 5, Exceptional, 1,001 reviews
The price is AU$160
includes taxes & fees
8 Mar - 9 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Onsite parking available only on request
  • Parking on site (GBP 15 per night)
  • Secured, covered valet parking on site (GBP 25 per night)
  • Limited on-site valet and self parking

Food and drink

  • Free continental breakfast available daily
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • La Brasserie
  • Simon Radley Fine Dining
  • The Arkle Bar and Lounge

Things to do

  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 01 January to 10 January:
  • One of the dining venues
The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per night.
  • Cots (infant beds) are available for GBP 17.5 per stay.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 15.00 per night
  • Valet parking fee: GBP 25.00 per night
  • Crib (infant bed) fee: GBP 17.5 per stay
  • Rollaway bed fee: GBP 35.0 per night
  • Facilities fee: GBP 35.00 per accommodation, per day and includes use of: sauna; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, Barclaycard and debit cards. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Chester Grosvenor
Chester Grosvenor Hotel
Grosvenor Chester
The Chester Grosvenor Hotel Chester
The Chester Grosvenor Hotel
The Chester Grosvenor Chester
The Chester Grosvenor Hotel Chester

Frequently asked questions

What is the cancellation policy at The Chester Grosvenor?

The Chester Grosvenor offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Chester Grosvenor?

As of 27 Feb 2026, prices found for a 1-night stay for 2 adults at The Chester Grosvenor on 9 Mar 2026 start from 341.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Chester Grosvenor?

Yep, The Chester Grosvenor has a self car park for GBP 15.00 per night. A self car park is also available, for a fee.

Is there a spa on site at The Chester Grosvenor?

Yep, Grosvenor Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

What makes The Chester Grosvenor a romantic place to stay?

A Michelin-starred restaurant and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Chester Grosvenor.

Is The Chester Grosvenor family-friendly?

You bet! With amenities such as laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that The Chester Grosvenor is a hit with families.

Does The Chester Grosvenor serve breakfast?

Yeah, our guests adore the free continental breakfast here! Served daily, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at The Chester Grosvenor?

No, The Chester Grosvenor does not offer an airport shuttle service.

Is there a bar or restaurant at The Chester Grosvenor?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone? The dining venue is closed seasonally each year from January 01 until January 10.

What time are check-in & check-out at The Chester Grosvenor?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at The Chester Grosvenor?

No, pets are not allowed.

Is there a golf course on site at The Chester Grosvenor?

There isn't one on site, but Chester Golf Club is a short 18-minute walk away.

The Chester Grosvenor Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 733 out of 1000 reviews
Rating 8 - Good. 172 out of 1000 reviews
Rating 6 - Okay. 62 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Wylie

Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Stayed 2 nights in Nov 2025

4/10 Poor

Harwinder, Ilford

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

6/10 Okay

Andy

Stayed 1 night in Nov 2025

10/10 Excellent

DAVINA

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room which was spotless. Very friendly and helpful staff. Excellent location in the centre of the main shopping street. Lovely breakfast, plenty of choice and the option of upgrading to a hot breakfast which was very reasonable. I would definitely recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

Faye

Stayed 4 nights in Nov 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A superb breakfast. The parking was great. Easy access to the hotel. Brilliant staff. Never stayed in a 5 star hotel. It lived up to my expectations.
Stayed 2 nights in Oct 2025

8/10 Good

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room with all tea/drinks cupboard loaded up. I did have to report that the plug in the bathroom was not working. Breakfast service was prompt and was of good quality. Staff very helpful
Stayed 1 night in Nov 2025

6/10 Okay

Mike

Moved room due to the original being in an unacceptable condition- the upgraded room also had a number of issues indicating sloppy in house maintenance and or lack of the work being inspected by a competent inspector
Stayed 3 nights in Nov 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities
Staff were lovely. So helpful nothing to much trouble. The hotel is beautiful. Would definitely come back. 😍
Stayed 1 night in Nov 2025

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast was tasty but very slow to serve drinks, extra hot water. Parking easy, staff very friendly and polite. Room was spotless
Afternoon drinks in the bar
Stayed 1 night in Nov 2025

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, staff & service, amenities
The doormen who greeted us very so polite abd helpful as were all the staff
Stayed 1 night in Nov 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location and the shopping centre car park had direct access into the hotel. All staff were welcoming and friendly. Lovely spacious room. Nice to have fresh milk in the mini bar rather than long life. A couple more herbal teas would have been good rather than just 1 green and 1 peppermint.
Stayed 1 night in Nov 2025

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, amenities
Overall, amazing stay, location, food atmosphere. Well worth visiting.
Stayed 1 night in Nov 2025

10/10 Excellent

Hazel

Stayed 1 night in Jul 2025

4/10 Poor

John

Liked: Staff & service
Disliked: Amenities
Room and its amenities are not 5star
Stayed 1 night in Nov 2025

10/10 Excellent

Juliet

Stayed 1 night in Nov 2025

8/10 Good

Annika

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
the reception staff were not very friendly. They gave us a room very far away. the shower didn't have a slippery mat super dangerous.
Stayed 1 night in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was superb parking was a nightmare post code had taken us to a different carpark
Stayed 1 night in Nov 2025

10/10 Excellent

Mark, Altrincham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to spend a night in Chester. Cannot get more central. Friendly staff. Comfy bed. Good breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay, perfect location, perfect service
Stayed 1 night in Oct 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Oct 2025

4/10 Poor

Donald

Disliked: Staff & service, amenities, property conditions & facilities
Very disappointed with our stay at the Chester Grosvenor. We arrived in the evening and were disappointed to find that the only time allowed for breakfast was before 8 am. When going to use the shower - there was no hot water and the sink only had scalding hot water. When sharing the feedback with the manager, their response was apologetic. For 200+ quid a night, the basics just are not in place for a “luxury” hotel. Would advise you to book elsewhere as we will not be back in the future.
Stayed 1 night in Oct 2025