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Brookside

3.0 star property
Victorian hotel with coffee shop/cafe and restaurant

Photo gallery for Brookside

Front of property - evening/night
Double Room, Ensuite (Elegance)
Garden
Lobby lounge
Room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Brook Lane, Cheshire, Chester, England, CH2 2AN
  • Chester City Walls
    ‪12 min walk‬
  • Chester Cathedral
    ‪16 min walk‬
  • Chester Racecourse
    ‪3 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪34 min drive‬

Room options

View all photos for Economy Double Room, Ensuite

Egyptian cotton sheets, premium bedding, in-room safe

Economy Double Room, Ensuite

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Egyptian cotton bed sheets
Private bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Single Room, Ensuite

Comfort Single Room, Ensuite

Comfort Single Room, Ensuite

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Egyptian cotton bed sheets
Private bathroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Lower Ground Floor Room

Egyptian cotton sheets, premium bedding, in-room safe

Lower Ground Floor Room

Highlights

Individually furnished
Individually decorated
Connecting rooms available
TV
Premium bedding
Egyptian cotton bed sheets
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Ensuite (Elegance)

Double Room, Ensuite (Elegance)

Double Room, Ensuite (Elegance)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Ensuite

Egyptian cotton sheets, premium bedding, in-room safe

Standard Double Room, Ensuite

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Egyptian cotton bed sheets
Private bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Egyptian cotton sheets, premium bedding, in-room safe

Family Room

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Egyptian cotton bed sheets
Private bathroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Attic Double/Twin

Room

Attic Double/Twin

Highlights

Individually furnished
Individually decorated
Connecting rooms available
TV
Premium bedding
Egyptian cotton bed sheets
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Ensuite

Egyptian cotton sheets, premium bedding, in-room safe

Family Room, Ensuite

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Egyptian cotton bed sheets
Private bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Twin Room, Ensuite

Egyptian cotton sheets, premium bedding, in-room safe

Standard Twin Room, Ensuite

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Egyptian cotton bed sheets
Private bathroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room (Four-poster bed)

Double Room (Four-poster bed)

Double Room (Four-poster bed)

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Egyptian cotton bed sheets
Private bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Lower Ground Floor - Double Room

Egyptian cotton sheets, premium bedding, in-room safe

Lower Ground Floor - Double Room

Highlights

Individually furnished
Individually decorated
Connecting rooms available
TV
Premium bedding
Egyptian cotton bed sheets
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

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About the area

Chester

At Brookside you'll be within just a 15-minute stroll of Chester City Walls and University of Chester. Highlights at this Victorian hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Brook View Restaurant, is open for breakfast and dinner. Business amenities include meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. English breakfast is available on weekdays between 7:30 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM. .Attractions within a 10-minute drive of this 3-property class Chester hotel include Chester Racecourse and Chester Zoo.

What's nearby

  • University of Chester - 7 min walk - 0.7 km
  • Chester City Walls - 12 min walk - 1.0 km
  • Chester Cathedral - 16 min walk - 1.4 km
  • Chester Racecourse - 3 min drive - 1.7 km
  • Chester Zoo - 5 min drive - 3.0 km

Getting around

  • Bache Station - 14 min walk
  • Liverpool (LPL-John Lennon) - 40 min drive

Restaurants

  • ‪The Bouverie Arms - ‬12 min walk
  • ‪Rileys Sports Bars - ‬9 min walk
  • ‪George & Dragon Chester - ‬8 min walk
  • ‪Istanbul BBQ - ‬18 min walk
  • ‪The Deva Tap - ‬16 min walk

About this property

Brookside

Victorian hotel with coffee shop/cafe and restaurant
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A library, a terrace, and multilingual staff are also featured at the business-friendly Brookside. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Chester hotel.

  • 1 building
  • 28 guestrooms or units
  • 3 levels
  • Conference rooms
  • Built in 1900
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Library
  • Terrace
  • Garden
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Brookside offers 28 accommodations with DVD players and a safe. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. Digital televisions are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Arabic, Catalan, English, French, Polish, Slovak, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • English breakfast available for a fee 7:30 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 11.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brook View Restaurant

Things to do

  • Library
  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1900
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (6:30 AM - 11 PM) and Saturday - Sunday (7:30 AM - midnight)
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 11.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Brookside Chester
Brookside Hotel Chester
Brookside Hotel
Brookside Hotel
Brookside Chester
Brookside Hotel Chester

Frequently asked questions

What is the cancellation policy at Brookside?

Brookside offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Brookside?

Yep, Brookside has a free self car park.

What makes Brookside a romantic place to stay?

A lounge bar and late-night room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Brookside.

Does Brookside serve breakfast?

Yep, English brekkie is on offer weekdays from 7:30 AM to 9:00 AM and on weekends between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Brookside?

No, Brookside does not offer an airport shuttle service.

Is there a bar or restaurant at Brookside?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Brookside?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Brookside?

No, only service animals are allowed.

Brookside Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 171 out of 407 reviews
Rating 8 - Good. 168 out of 407 reviews
Rating 6 - Okay. 51 out of 407 reviews
Rating 4 - Poor. 15 out of 407 reviews
Rating 2 - Terrible. 2 out of 407 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

andrew

Liked: Staff & service

Ok stay

It was very basic and a bit tired, shower unit kept running cold however the room was quiet.
Stayed 1 night in Mar 2025

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, staff & service
Nice hotel, but some of the other guests were not well behaved. Did stay on a Saturday night and it was busy.
Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely comfy bed and easy walking distance into the town
Stayed 1 night in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent - comfortable, wsrm, and clean.
Stayed 1 night in Feb 2025

8/10 Good

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Adam

Dump

Was a dump won’t be back
Stayed 1 night in Feb 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend stay

We had good stay , great location to town Clean tidy friendly staff Car park on site , room was warm and comfortable. Breakfast was great I’m gluten intolerant and no problem had gluten free sausages as well 😀
Stayed 1 night in Feb 2025

8/10 Good

Mark

Liked: Staff & service, room comfort

Great location and comfy guesthouse

We were greeted by lovely staff upon arrival. The place is a bit dated but nice and warm and clean. The room was a good size but there were a few cob webs hanging from the ceiling. Other than that a really pleasant stay. A 10/15 min flat walk in to the City walls. We got an uber taxi back later in the evening which cost £4.30. Would stay here again
Stayed 1 night in Jan 2025

10/10 Excellent

nysha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

8/10 Good

Brian, Sloatsburg

Liked: Cleanliness, staff & service, property conditions & facilities
Very quaint property. Very helpful staff. Small restaurant open at times. Small room and bathroom but good for solo travel.
Stayed 4 nights in Dec 2024

8/10 Good

M

Liked: Staff & service, room comfort

Comfortable, but needs an update

This hotel is in a good location not too far from the city centre, the hotel is a bit dated but the rooms are spacious and comfortable. The bathroom we had was again spacious but needs some modernisation along with other parts of the hotel. The staff are friendly and helpful and the bar and restaurant area are nice, we didn't have a meal other than breakfast which was nice and the choice is reasonable. We only stayed one night and bed was comfortable enough for that.
Stayed 1 night in Dec 2024

8/10 Good

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service

Overnight stay, clean & comfortable.
Stayed 1 night in Nov 2024

8/10 Good

Bryan

Stayed 5 nights in Nov 2024

8/10 Good

David

Stayed 1 night in Oct 2024

8/10 Good

Kieron

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Ruth

Business traveller
Liked: Cleanliness, staff & service, room comfort

Very friendly convenient hotel

Super friendly family run hotel, with parking and a 20 minute walk into centre. It is dated, but good breakfast buffet / cooked options . The light bite menu was good value, but i found the curry too salty and not such good value.
Stayed 2 nights in Oct 2024

8/10 Good

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel. Parking can be a challenge if the car park is full. The downstairs bar is very nice and comfortable. Thecsatff are very fruendly and helpful
Stayed 2 nights in Oct 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Staff & service

Two day trip

Very pleasant experience .clean, comfortable and helpful staff
Stayed 2 nights in Oct 2024

6/10 Okay

john

Liked: Cleanliness, staff & service
This is an old hotel with character and creaky floors . My room was clean and compact . The bathroom tiny . Comfy bed . The breakfast was excellent . The staff was very friendly . The walk in to town was 15-20 minutes . Wifi perfect . TV did not work . Good for a short stay in lovely Chester .
Stayed 1 night in Sep 2024

8/10 Good

RICHARD

Travelled with partner
Liked: Cleanliness, staff & service, amenities
needs updating but the staff are excellent and the breakfast was really good
Stayed 2 nights in Aug 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spotless room comfortable beds very friendly and helpful staff fantastic food we will definitely be visiting again
Stayed 1 night in Jul 2024

6/10 Okay

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was perfect only fault was the water was cold
Stayed 1 night in Jun 2024

10/10 Excellent

Carole

Travelled with partner
Liked: Amenities
I loved this Hotel. Very welcoming and friendly. I particularly liked the fact that the breakfast was freshly made to order and piping hot, no lukewarm buffet. Good evening meal options also. Within a mile to Chester town to walk or staff will call you a taxi. Will definitely return
Stayed 2 nights in Jun 2024