See all properties
Save

The Queen at Chester Hotel, BW Premier Collection

4.0 star property
Upscale hotel with fitness centre and business centre

Choose dates to view prices

Photo gallery for The Queen at Chester Hotel, BW Premier Collection

Front of property
Exterior
Superior Room, 1 Double Bed, Non Smoking
Lounge
Lobby
Reviews
8.4

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
City Rd, Chester, England, CH1 3AH
  • Popular LocationChester Cathedral15 min walk
  • Popular LocationChester City Walls16 min walk
  • Popular LocationChester Racecourse3 min drive
  • AirportChester (CEG-Hawarden)24 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking

Highlights

Heating
Connecting rooms available
TV
Separate bedroom
Bathrobes
Shower/bath combination
Private bathroom
Designer toiletries
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds, Non Smoking (Shower Only)

Executive Room, 2 Single Beds, Non Smoking (Shower Only)

Executive Room, 2 Single Beds, Non Smoking (Shower Only)

Highlights

Heating
Connecting rooms available
TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Digital channels
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking (Shower Only)

Desk, iron/ironing board, free WiFi, bed sheets

Executive Room, 1 Double Bed, Non Smoking (Shower Only)

Highlights

Heating
Connecting rooms available
TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Digital channels
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

Highlights

Heating
Connecting rooms available
TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Digital channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Single Beds, Non Smoking

Highlights

Heating
Connecting rooms available
TV
Separate bedroom
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

Highlights

Heating
Connecting rooms available
TV
Separate bedroom
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 King Bed, Non Smoking

Highlights

Heating
Connecting rooms available
TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Digital channels
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking (Small Room)

Highlights

Heating
Connecting rooms available
TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Digital channels
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed, Non Smoking

Highlights

Heating
Connecting rooms available
TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Digital channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking

Highlights

Heating
Connecting rooms available
TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Digital channels
  • Sleeps 4
  • 2 Double Beds

Similar properties

Meeting facility
Moxy Chester
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (391)
The price is AU$156
for 1 night
includes taxes & fees
28 May - 29 May
Moxy Chester

About the area

Chester

The Queen at Chester Hotel, BW Premier Collection places you in the centre of Chester, within just a 15-minute stroll of Grosvenor Park and St John the Baptist Church. Highlights at this Victorian hotel include a restaurant and in-room free WiFi. .The restaurant, Kings Quarters, is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. A meeting room and a business centre are among the business amenities offered. Added amenities include free WiFi in public areas, a gym and coffee/tea in a common area. To-go breakfast is available daily. There's also self parking, along with the convenience of free train pick-up service. .Attractions within a 30-minute walk of this 4-property class Chester hotel include Chester City Walls and Chester Racecourse.

What's nearby

  • Chester Cathedral - 15 min walk
  • Chester City Walls - 16 min walk
  • University of Chester - 2 min drive
  • Chester Racecourse - 3 min drive
  • Chester Zoo - 6 min drive

Getting around

  • Chester Station - 1 min walk
  • Liverpool (LPL-John Lennon) - 40 min drive

Restaurants

  • Istanbul BBQ - 6 min walk
  • Town Crier - 1 min walk
  • Bromfield Arms Chester - 11 min walk
  • The Old Harkers Arms - 5 min walk
  • The Deva Tap - 4 min walk

About this property

The Queen at Chester Hotel, BW Premier Collection

Upscale hotel with fitness centre and business centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

Public spaces have free WiFi and wired Internet. A fitness centre, a terrace, and barbecue grills are also featured at the business-friendly The Queen at Chester Hotel, BW Premier Collection. Parking is available for a fee.

This Victorian Chester hotel is smoke free.

  • 128 guestrooms or units
  • 4 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
The Queen at Chester Hotel, BW Premier Collection offers 128 accommodations with coffee/tea makers and a hairdryer. Digital televisions are provided. Bathrooms include a combined bath/shower unit.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

Czech, English, French, German, Italian, Japanese, Polish, Portuguese, Romanian, Slovak, Spanish, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free train station pick-up shuttle
  • Uncovered parking on site (GBP 15 per night)

Food and drink

  • Daily breakfast to-go available for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cocktail Bar
  • Kings Quarters

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from February 19 2024 to April 30 2024 (dates subject to change):
  • Bar/Lounge(s)
The property will be renovating from 19 February 2024 to 30 April 2024 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Front desk
  • Lobby

Alternative facilities will be available off-site during the renovation.

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: GBP 50.00 per pet, per day
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 15.00 per person
  • Uncovered self-parking fee: GBP 15 per night
  • Pet fee: GBP 50.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hallmark Hotel Queen Chester
Premier Queen
Premier Queen Hotel
Queen Hotel
Chester Hotel Queen
Queen Hotel Chester
Queens Hotel Chester
Hallmark Hotel Queen
Hallmark Queen Chester
Hallmark Hotel The Queen
Hallmark Hotel The Queen Chester
The Queen at Chester BW Premier Collection
The Queen at Chester Hotel, BW Premier Collection Hotel
The Queen at Chester Hotel, BW Premier Collection Chester
The Queen at Chester Hotel, BW Premier Collection Hotel Chester

Frequently asked questions

Is parking available at The Queen at Chester Hotel, BW Premier Collection?

Yep, The Queen at Chester Hotel, BW Premier Collection has an uncovered self car park for GBP 15 per night.

How much does it cost to stay at The Queen at Chester Hotel, BW Premier Collection?

As of 14 May 2024, prices found for a 1-night stay for 2 adults at The Queen at Chester Hotel, BW Premier Collection on 19 May 2024 start from AU$134.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Queen at Chester Hotel, BW Premier Collection serve breakfast?

Yeah, guests give high marks to the to-go brekkie here! Served daily, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at The Queen at Chester Hotel, BW Premier Collection?

No, The Queen at Chester Hotel, BW Premier Collection does not offer an airport shuttle service.

Is there a bar or restaurant at The Queen at Chester Hotel, BW Premier Collection?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner. The lounge bar will be unavailable from February 19 2024 to April 30 2024 (dates subject to change). The property will be renovating its bar from February 19 2024 until April 30 2024 (completion date subject to change).

What time are check-in & check-out at The Queen at Chester Hotel, BW Premier Collection?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

The Queen at Chester Hotel, BW Premier Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 492 out of 1006 reviews" "
Rating 8 - Good. 304 out of 1006 reviews" "
Rating 6 - Okay. 111 out of 1006 reviews" "
Rating 4 - Poor. 60 out of 1006 reviews" "
Rating 2 - Terrible. 39 out of 1006 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Anna

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying in Chester
Lovely, thank you so much.
Stayed 2 nights in Feb 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful old hotel full of character
Beautiful old hotel perfectly located and with everything you need. 10 mins walk into the city centre. Lots of nearby places to.eat and drink. Would stay herr again.
Stayed 1 night in Feb 2024

8/10 Good

Geoff

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lounge room was perfect for relaxing. Car parking slightly ott but i suppose to be expected considering its position.
Stayed 1 night in Feb 2024

2/10 Terrible

Darren

Disliked: Cleanliness, staff & service, property conditions & facilities
Queens Chester
No Beer on draught. Got charged £27.60 for 2 double gin and tonic. Told by restaurant manager I was over charged but no refund given. The whole place could do with a good clean especially the bar. No working lift Leave the place well alone
Stayed 1 night in Feb 2024

8/10 Good

Hamish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

6/10 Okay

Richard

Business traveller
Liked: Cleanliness, staff & service
It would have been better to mention in advance about the ongoing works at the property. Fire alarm at night was a minor concern
Stayed 1 night in Feb 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One nighter
One night stay. Room very nice. Breakfast was very good. All staff were courteous and professional.
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Heater was broke in room and would not turn off so it was very hot. Also lamp didn’t work, informed reception and nothing was done about either
Stayed 1 night in Jan 2024

10/10 Excellent

roman

Stayed 1 night in Jan 2024