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Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG

Property class: 2.5

Photo gallery for Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG

A modern dining area with booths and tables, a coffee station, and a TV mounted on the wall.
A patio with outdoor seating, a stone wall, and a clear sky.
A modern lobby with a yellow sofa, blue armchairs, and framed artwork on the walls.
A hotel room with two beds, a desk, a chair, and a TV.
An indoor swimming pool with clear water, surrounded by lounge chairs and potted plants.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
The current price is AU$168
includes taxes & fees
20 Sept - 21 Sept

Explore the area

View map
9420 E Independence Blvd, Matthews, NC, 28105
  • Place, Matthews Heritage Museum
    ‪4 min drive‬
  • Place, McAlpine Creek Greenway
    ‪4 min drive‬
  • Place, Sportsplex at Matthews
    ‪5 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

A hotel room with a large bed, two bedside tables with lamps, a chair, and a small table.

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

A hotel room with a large bed, two bedside tables with lamps, a chair, and a small table.

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.4 out of 10
Very good
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

A bathroom with a shower, toilet, and sink. There are toiletries on the wall, a hairdryer, and a towel rack.

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, two bedside tables with lamps, a chair, and a small table.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(30 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Extra Living Area)

A hotel room with a large bed, two bedside tables with lamps, a chair, and a small table.

Suite, 1 King Bed (Extra Living Area)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

A standard bathroom with a bathtub, a handrail, and a towel rack.

Standard Room

9.0 out of 10
Wonderful
(10 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk with a chair, a television, and a window with blinds.

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(43 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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6 Sept - 7 Sept
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About the area

Matthews

At Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG you'll be 2.5 km (1.5 mi) from Novant Health Matthews Medical Center and 3.2 km (2 mi) from Matthews Community Center. Highlights at this hotel include free daily breakfast, free self-parking and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include a 24-hour business centre and laundry facilities. Each morning free on-the-go breakfast is offered between 6 AM and 9:30 AM. .Attractions within a 15-minute drive of this Matthews hotel include Spectrum Center and Bojangles' Coliseum.

What's nearby

  • Matthews Heritage Museum - 4 min drive - 3.7 km
  • McAlpine Creek Greenway - 4 min drive - 4.7 km
  • Bowlero Matthews - 4 min drive - 4.3 km
  • Matthews Community Center - 5 min drive - 4.3 km
  • Sportsplex at Matthews - 5 min drive - 5.3 km

Getting around

  • Charlotte Station - 19 min drive
  • Charlotte-Douglas International Airport (CLT) - 29 min drive

Restaurants

  • ‪Hibachi Buffet Sushi and Grill - ‬14 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Starz Mart - ‬6 min drive
  • ‪Golden Corral - ‬3 min drive
  • ‪Custom Home Pubs - ‬4 min drive

About this property

Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG

WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 1550 square feet (144 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG. Free self parking is available.

This Matthews hotel is smoke free.

  • 1 building
  • 89 guestrooms or units
  • 3 levels
  • 1550 sq ft of conference space
  • 144 sq. m of conference space
  • To-go breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • No smoking on site
Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG offers 89 accommodations with a safe and a hairdryer. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Matthews
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.2 out of 5, Very good, 1,011 reviews
The price is AU$179
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Designer stores

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,550 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel MATTHEWS EAST
Holiday Inn Express MATTHEWS EAST
Holiday Inn Express Hotel And Suites Matthews East
Holiday Inn Express Charlotte Southeast Matthews Hotel
Holiday Inn Express Charlotte Southeast Matthews Hotel
Holiday Inn Express Charlotte Southeast Matthews
Holiday Inn Express Hotel Suites MATTHEWS EAST
Holiday Inn Express Suites Charlotte Southeast Matthews
Holiday Inn Express Charlotte Hotel
Holiday Inn Express Charlotte
Express Suites Matthews East
Holiday Inn Express Suites Charlotte Southeast Matthews
Holiday Inn Express Suites Charlotte Southeast Matthews by IHG

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG?

Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG?

As of 21 Aug 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG on 20 Sept 2026 start from AU$168, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG?

Yep, Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG has a free self car park.

Is Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG is a hit with families.

Does Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG serve breakfast?

Yep, our guests give top marks to the free on-the-go breakfast here! Available daily from 6 AM to 9:30 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG?

No, Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG?

No, only service animals are allowed.

Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 555 out of 990 reviews
Rating 8 - Good. 279 out of 990 reviews
Rating 6 - Okay. 74 out of 990 reviews
Rating 4 - Poor. 45 out of 990 reviews
Rating 2 - Terrible. 37 out of 990 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, rooms were clean, if we needed something, the staff was always there to help!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Would stay there again in a heartbeat!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a most pleasant experience, very clean and I felt safe.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Clean, courteous staff, great location.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Conzie

Liked: Property conditions & facilities
Great stay
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Annalou

Liked: Cleanliness, amenities, property conditions & facilities
Clean, great breakfast
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean. The elevator was out of order the morning of checkout, but by the time we checked out, it was working.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Anderson

Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Randy

Liked: Cleanliness, amenities, property conditions & facilities
Always enjoy my stay ..Excellent staff
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Thurmond

Liked: Cleanliness, amenities, property conditions & facilities
The Holiday Inn are always special. They always clean great breakfast. Great customer service I give it five stars.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Len

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean, and the staff was very friendly and helpful.
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Robin

Liked: Staff & service
The breakfast was okay and the options were okay. The front desk staff was helpful, my room was not very clean and could use some updates definitely was not what I expected.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities
Everything was perfect!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues everything was very good
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Saiyid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was top notch. Never seen some of the good options and they were great. Very comfortable stay didn’t have to worry about really anything.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Ravdeep

Liked: Cleanliness, staff & service
Customer service pleasant breakfast great
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Peter

Liked: Cleanliness, amenities
check in was 3pm but room was not ready until 4pm. Pool floor needs refinishing Breakfast was great
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Shranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Yes it was perfect
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were some cleanliness issues in our room, but they were resolved as soon as they were noticed. They staff was genuinely friendly and helpful. Breakfast was better than usual! Lots of options, and easy to maneuver around the area, when when crowded.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great complimentary breakfast, clean rooms and amenities keep us coming back!
Stayed 5 nights in May 2024
Verified review

10/10 Excellent

Cyril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Very good stay room was clean and staff was excellent.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and clean Betty's front desk was very nice
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
heard people above my room. breakfast wasn't as good as I expected, for what you pay for the room.
Stayed 2 nights in Apr 2026

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