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Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG

Exterior
Pool
Suite, 1 King Bed (Extra Living Area)
Exterior
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
The current price is AU$198
includes taxes & fees
24 Mar - 25 Mar

Explore the area

View map
9420 E Independence Blvd, Matthews, NC, 28105
  • Place, Novant Health Matthews Medical Center
    ‪4 min drive‬
  • Place, Spectrum Center
    ‪16 min drive‬
  • Place, Bank of America Stadium
    ‪18 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(23 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Extra Living Area)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed (Extra Living Area)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Bathroom shower

Standard Room

9.0 out of 10
Wonderful
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(37 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Matthews

At Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG you'll be 2.5 km (1.5 mi) from Novant Health Matthews Medical Center and 3.2 km (2 mi) from Matthews Community Center. Highlights at this hotel include free daily breakfast, free self-parking and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include a 24-hour business centre and laundry facilities. Each morning free on-the-go breakfast is offered between 6 AM and 9:30 AM. .Attractions within a 15-minute drive of this Matthews hotel include Spectrum Center and Bojangles' Coliseum.

What's nearby

  • Novant Health Matthews Medical Center - 4 min drive - 3.3 km
  • Spectrum Center - 16 min drive - 19.6 km
  • SouthPark Mall - 17 min drive - 14.1 km
  • Charlotte Convention Center - 17 min drive - 20.3 km
  • Bank of America Stadium - 18 min drive - 21.0 km

Getting around

  • Charlotte Station - 19 min drive
  • Charlotte-Douglas International Airport (CLT) - 29 min drive

Restaurants

  • ‪Chick-fil-A - ‬12 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Hibachi Buffet Sushi and Grill - ‬14 min walk
  • ‪Texas Roadhouse - ‬2 min drive
  • ‪PDQ - ‬4 min drive

About this property

Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG

WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 1550 square feet (144 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG. Free self parking is available.

This Matthews hotel is smoke free.

  • 1 building
  • 89 guestrooms or units
  • 3 levels
  • 1550 sq ft of conference space
  • 144 sq. m of conference space
  • To-go breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • No smoking on site
Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG offers 89 accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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  • Pool
  • Parking included
  • Free Wi-Fi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Designer stores

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,550 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel MATTHEWS EAST
Holiday Inn Express MATTHEWS EAST
Holiday Inn Express Hotel And Suites Matthews East
Holiday Inn Express Charlotte Southeast Matthews Hotel
Holiday Inn Express Charlotte Southeast Matthews Hotel
Holiday Inn Express Charlotte Southeast Matthews
Holiday Inn Express Hotel Suites MATTHEWS EAST
Holiday Inn Express Suites Charlotte Southeast Matthews
Holiday Inn Express Charlotte Hotel
Holiday Inn Express Charlotte
Express Suites Matthews East
Holiday Inn Express Suites Charlotte Southeast Matthews
Holiday Inn Express Suites Charlotte Southeast Matthews by IHG

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG?

Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG?

As of 11 Mar 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG on 24 Mar 2026 start from AU$198, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG?

Yep, Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG has a free self car park.

Is Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG is a hit with families.

Does Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG serve breakfast?

Yep, our guests give top marks to the free on-the-go breakfast here! Available daily from 6 AM to 9:30 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG?

No, Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG?

No, only service animals are allowed.

Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 513 out of 929 reviews
Rating 8 - Good. 268 out of 929 reviews
Rating 6 - Okay. 69 out of 929 reviews
Rating 4 - Poor. 43 out of 929 reviews
Rating 2 - Terrible. 36 out of 929 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Brian

Asked for room to be cleaned and for towels. I did not receive service and had to go to desk for towels and coffee. On the second day room was cleaned minimally
Stayed 3 nights in Dec 2025

2/10 Terrible

Laura

Travelled with family
Liked: Cleanliness
Staff was super nice. Rooms clean. However my trucks windows were broken and truck ransacked. Won’t stay in this area again.
Stayed 1 night in Nov 2025

10/10 Excellent

Tony

Liked: Cleanliness, property conditions & facilities
Very clean
Stayed 1 night in Nov 2025

10/10 Excellent

Leah

Stayed 1 night in Nov 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities
Room was clean Hotel in good condition. Standard amenities.
Stayed 3 nights in Nov 2025

2/10 Terrible

Kelvin

Stayed 1 night in Nov 2025

8/10 Good

Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and spacious. Loved all the Dove toiletries in the bathroom. Great breakfast options. All personnel were friendly. Only complaint is the room was not very soundproof.
Stayed 1 night in Nov 2025

2/10 Terrible

Amit

Stayed 1 night in Nov 2025

10/10 Excellent

Melissa

Stayed 1 night in Oct 2025

8/10 Good

Shalonda, Midlothian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and helpful staff. Nice breakfast. Clean rooms. There was a car break in the night before our stay according to a staff member.
Stayed 1 night in Nov 2025

10/10 Excellent

Ravdeep

Travelled with family
Liked: Cleanliness, staff & service
Customer service pleasant breakfast great
Stayed 1 night in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service
Was pretty good.
Stayed 1 night in Oct 2025

8/10 Good

Erin

Stayed 1 night in Oct 2025

6/10 Okay

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
ok
Stayed 2 nights in Oct 2025

6/10 Okay

Renee

Travelled with family
Stayed 1 night in Oct 2025

4/10 Poor

Brian

Disliked: Amenities
They charge me twice and acted like it was normal a day later I still don see my refund and and worker told me that don’t normally happing sooo…
Stayed 1 night in Oct 2025

8/10 Good

Tareta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was convenient. I did not have breakfast.
Stayed 2 nights in Sep 2025

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Conzie

Liked: Property conditions & facilities
Great stay
Stayed 1 night in Oct 2025

8/10 Good

Tequishea

Stayed 2 nights in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Abeba

Liked: Cleanliness, amenities
Stayed 4 nights in Sep 2025

10/10 Excellent

Marian

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and clean Betty's front desk was very nice
Stayed 1 night in Sep 2025

2/10 Terrible

Brenda

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We chose this hotel because of the excellent reviews. I have a fussy mother so she has to stay in nicer hotels. The hotel is nice, newer amenities but extremely noisy. We were on the second floor and didn’t sleep all night because of the people above us. We asked to be moved but they said they only had first floor, no sense in that. Second night the room was full the smell of weed from someone smoking next door. We told the staff and they denied it. We won’t be back. This hotel is expensive and not worth it in my opinion.
Stayed 2 nights in Sep 2025