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Park Plaza Cardiff

4.0 star property
Hotel with a full-service spa, 8-minute walk to Cardiff Castle

Photo gallery for Park Plaza Cardiff

Indoor pool, pool loungers
In-room safe, desk, iron/ironing board, travel cot
Breakfast, lunch, dinner served; local cuisine, al fresco dining
Bar (on property)
Breakfast, lunch, dinner served; local cuisine, al fresco dining

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
The current price is AU$164
includes taxes & fees
22 Dec - 23 Dec

Explore the area

View map
Grey friars Road, Cardiff, Wales, CF10 3 AL
  • Place, New Theatre
    ‪1 min walk‬
  • Place, Cardiff Castle
    ‪4 min walk‬
  • Place, Bute Park
    ‪5 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

9.2 out of 10
Wonderful
(87 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Superior Room, 1 King Bed (Tree Line View)

Superior Room, 1 King Bed (Tree Line View)

Superior Room, 1 King Bed (Tree Line View)

9.0 out of 10
Wonderful
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Cardiff

Park Plaza Cardiff places you in the centre of Cardiff, within just a 15-minute stroll of popular places like Cardiff Castle and Principality Stadium. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A pampering day can include deep-tissue massages, hot stone massages, aromatherapy and mani/pedis along with access to the steam room. The restaurant, Laguna Kitchen and Bar, serves local cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, steam room and pool loungers as well as access to aerobics classes. A meeting room and conference space are among the business amenities offered. Added amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM. .Near this 4-property class Cardiff City Centre hotel, you'll find Cardiff Bay.

What's nearby

  • New Theatre - 1 min walk - 0.0 km
  • Cardiff Castle - 4 min walk - 0.4 km
  • Bute Park - 5 min walk - 0.4 km
  • St. David's - 5 min walk - 0.4 km
  • Utilita Arena Cardiff - 9 min walk - 0.8 km

Getting around

  • Cardiff Queen Street Station - 6 min walk
  • Cardiff International Airport (CWL) - 36 min drive

Restaurants

  • ‪Jollibee - ‬3 min walk
  • ‪Falafel Corner - ‬3 min walk
  • ‪The Central Bar (Wetherspoon) - ‬5 min walk
  • ‪Live Lounge - ‬4 min walk
  • ‪Costa Coffee - ‬2 min walk

About this property

Park Plaza Cardiff

Hotel with a full-service spa, 8-minute walk to Cardiff Castle
Park Plaza Cardiff offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A steam room, a terrace, and multilingual staff are also featured at the business-friendly Park Plaza Cardiff.

This 4-star Cardiff hotel is smoke free.

  • 129 guestrooms or units
  • Built in 2005
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Park Plaza Cardiff offers 129 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Laguna Kitchen and Bar

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM
For any questions, please contact the property using the information on the booking confirmation
Please note discounted parking is available at NCP Car Park (Greyfriars Road). Guests must validate their parking ticket at hotel front desk. Discount is unavailable if pre-booked online or for other parking locations.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and Barclaycard. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Cardiff Park Plaza
Park Plaza Cardiff
Park Plaza Hotel Cardiff
Park Plaza Cardiff Hotel Cardiff
Park Plaza Cardiff Wales
Park Plaza Cardiff Hotel
Park Plaza Cardiff Wales
Cardiff Park Plaza
Park Plaza Cardiff Hotel
Park Plaza Cardiff Cardiff
Park Plaza Cardiff Hotel Cardiff

Frequently asked questions

What is the cancellation policy at Park Plaza Cardiff?

Park Plaza Cardiff offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Park Plaza Cardiff?

As of 28 Nov 2025, prices found for a 1-night stay for 2 adults at Park Plaza Cardiff on 22 Dec 2025 start from AU$164.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Park Plaza Cardiff?

The closest beach to Park Plaza Cardiff is Barry Island Beach (12.6 km).

Is there a spa on site at Park Plaza Cardiff?

Yep, there is an onsite spa at Park Plaza Cardiff. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Park Plaza Cardiff have a pool?

Park Plaza Cardiff has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Park Plaza Cardiff?

Park Plaza Cardiff features a full-service spa, a health club and an indoor pool.

Is Park Plaza Cardiff family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as travel cots in the guestrooms, it's no surprise that Park Plaza Cardiff is a hit with families.

Does Park Plaza Cardiff serve breakfast?

You bet, buffet brekkie is available on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Park Plaza Cardiff?

No, Park Plaza Cardiff does not offer an airport shuttle service.

Is there a bar or restaurant at Park Plaza Cardiff?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Park Plaza Cardiff?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Park Plaza Cardiff?

No, only service animals are allowed.

Park Plaza Cardiff Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 594 out of 1009 reviews
Rating 8 - Good. 244 out of 1009 reviews
Rating 6 - Okay. 100 out of 1009 reviews
Rating 4 - Poor. 41 out of 1009 reviews
Rating 2 - Terrible. 30 out of 1009 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean hotel with very comfortable room. Let down by lack of parking and incredibly expensive charge for breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Justin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Rhian

Stayed 1 night in May 2025

8/10 Good

Martin

Stayed 1 night in Aug 2025

10/10 Excellent

Jurij

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was so nice and the bathroom and I liked the pool is well
Stayed 2 nights in Aug 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversary stay

Had a great stay at Park Plaza, very relaxed, very quiet. We ate in the restaurant, food was delicious and service was friendly.
Stayed 2 nights in Aug 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely hotel and location was great.

Stayed 4 nights in Aug 2025

10/10 Excellent

Ceri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Other lovely weekend

Stayed in hotel many times and always enjoyed my stay staff are amazing rooms are spotless can’t do enough for you great location
Stayed 2 nights in Aug 2025

6/10 Okay

Elaine

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Poor experience

Check in greeting was poor. Rooms were not correctly allocated as booked. Key cards did not work - no apology.
Stayed 1 night in Aug 2025

6/10 Okay

Aled

Liked: Cleanliness
The location of the hotel was good and overall the experience was fine, but I had a major issue with the air conditioning in my room. Unfortunately, it didn’t work, and despite raising it with reception, no one ever came to check it or offered me an alternative room. This meant I was stuck in an uncomfortably hot room throughout my stay, which made it difficult to relax or sleep properly. What I found most disappointing was that, when I raised the issue again in the morning, there was no apology or acknowledgment of the problem. A bit of care and accountability from the staff would have made a big difference. The hotel itself is decent, but the lack of follow-up and customer service around such a basic issue really let it down.
Stayed 1 night in Aug 2025

10/10 Excellent

Aled

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Gwynfor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ali

Stayed 3 nights in Aug 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value great hotel

Hotel was lovely and clean, staff were very friendly and helpful. There was a lovely outside area overlooking a river. There was a bbq which was delicious. Bed was comfortable and towels were soft and good quality. Only issue was the taps in bathroom no markings on sink to say hot or cold and when we run the bath the cold water was so slow.
Stayed 1 night in Aug 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the staff we met were extremely polite and helpful, the room was a good size and to a
Stayed 1 night in Aug 2025

10/10 Excellent

Julie

Stayed 1 night in Aug 2025

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Adrian

Liked: Cleanliness, staff & service

Disappointed with hotels.com and hotel

We had 2 rooms, both nice enough but 1 room had broken air conditioning and that was not repaired during our stay. Biggest gripe was the swimming pool was out of service and that is the main reason we booked that hotel.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked having a fridge. Excellent breakfast choice, better than most hotels these days (sadly).Being given the quiet room requested. Adequate coffee making facility. The only negatives were the awful design of the taps for the bath, shower and wash-basin. Also the extortionate, unfriendly and time consuming car parking. That alone would stop me staying again.
Stayed 1 night in Aug 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025