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Park Plaza Cardiff

4.0 star property
Hotel with a full-service spa, 8-minute walk to Cardiff Castle

Photo gallery for Park Plaza Cardiff

Indoor pool, pool loungers
In-room safe, desk, iron/ironing board, travel cot
Breakfast, lunch, dinner served; local cuisine, al fresco dining
Lobby
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is AU$166
includes taxes & fees
25 Jan - 26 Jan

Explore the area

View map
Grey friars Road, Cardiff, Wales, CF10 3 AL
  • Place, New Theatre
    ‪1 min walk‬
  • Place, Cardiff Castle
    ‪4 min walk‬
  • Place, Bute Park
    ‪5 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

9.2 out of 10
Wonderful
(91 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Superior Room, 1 King Bed (Tree Line View)

Superior Room, 1 King Bed (Tree Line View)

Superior Room, 1 King Bed (Tree Line View)

9.0 out of 10
Wonderful
(21 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Cardiff

Park Plaza Cardiff places you in the centre of Cardiff, within just a 15-minute stroll of popular places like Cardiff Castle and Principality Stadium. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A pampering day can include deep-tissue massages, hot stone massages, aromatherapy and mani/pedis along with access to the steam room. The restaurant, Laguna Kitchen and Bar, serves local cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, steam room and pool loungers as well as access to aerobics classes. A meeting room and conference space are among the business amenities offered. Added amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM. .Near this 4-property class Cardiff City Centre hotel, you'll find Cardiff Bay.

What's nearby

  • New Theatre - 1 min walk - 0.0 km
  • Cardiff Castle - 4 min walk - 0.4 km
  • Bute Park - 5 min walk - 0.4 km
  • St. David's - 5 min walk - 0.4 km
  • Utilita Arena Cardiff - 9 min walk - 0.8 km

Getting around

  • Cardiff Queen Street Station - 6 min walk
  • Cardiff International Airport (CWL) - 36 min drive

Restaurants

  • ‪Falafel Corner - ‬3 min walk
  • ‪Jollibee - ‬3 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪Flute & Tankard - ‬5 min walk
  • ‪Longa Restaurant - ‬2 min walk

About this property

Park Plaza Cardiff

Hotel with a full-service spa, 8-minute walk to Cardiff Castle
Park Plaza Cardiff offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A steam room, a terrace, and multilingual staff are also featured at the business-friendly Park Plaza Cardiff.

This 4-star Cardiff hotel is smoke free.

  • 129 guestrooms or units
  • Built in 2005
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Park Plaza Cardiff offers 129 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Laguna Kitchen and Bar

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note discounted parking is available at NCP Car Park (Greyfriars Road). Guests must validate their parking ticket at hotel front desk. Discount is unavailable if pre-booked online or for other parking locations.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and Barclaycard. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Cardiff Park Plaza
Park Plaza Cardiff
Park Plaza Hotel Cardiff
Park Plaza Cardiff Hotel Cardiff
Park Plaza Cardiff Wales
Park Plaza Cardiff Hotel
Park Plaza Cardiff Wales
Cardiff Park Plaza
Park Plaza Cardiff Hotel
Park Plaza Cardiff Cardiff
Park Plaza Cardiff Hotel Cardiff

Frequently asked questions

What is the cancellation policy at Park Plaza Cardiff?

Park Plaza Cardiff offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Park Plaza Cardiff?

As of 19 Jan 2026, prices found for a 1-night stay for 2 adults at Park Plaza Cardiff on 25 Jan 2026 start from AU$165.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Park Plaza Cardiff?

The closest beach to Park Plaza Cardiff is Barry Island Beach (12.6 km).

Is there a spa on site at Park Plaza Cardiff?

Yep, there is an onsite spa at Park Plaza Cardiff. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Park Plaza Cardiff have a pool?

Park Plaza Cardiff has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Park Plaza Cardiff?

Park Plaza Cardiff features a full-service spa, a health club and an indoor pool.

Is Park Plaza Cardiff family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as travel cots in the guestrooms, it's no surprise that Park Plaza Cardiff is a hit with families.

Does Park Plaza Cardiff serve breakfast?

You bet, buffet brekkie is available on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Park Plaza Cardiff?

No, Park Plaza Cardiff does not offer an airport shuttle service.

Is there a bar or restaurant at Park Plaza Cardiff?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Park Plaza Cardiff?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Park Plaza Cardiff?

No, only service animals are allowed.

Park Plaza Cardiff Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 589 out of 1004 reviews
Rating 8 - Good. 241 out of 1004 reviews
Rating 6 - Okay. 103 out of 1004 reviews
Rating 4 - Poor. 42 out of 1004 reviews
Rating 2 - Terrible. 29 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Michael, Corse lawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Aug 2025

6/10 Okay

Graham

Liked: Cleanliness, staff & service, room comfort

Disappointing

Walls were paper thin so we could hear everything happening next door, windows didn't close properly so no sound proofing from the traffic of the road despite paying for a "tree line" room. Room was okay, nothing special especially at the price. Room service was excellent however with really tasty food. Facilities are excellent but you go to a hotel to sleep and we couldn't really do that with all the noise. From the room we were in, I wouldn't class this as a four star hotel. When we mentioned the issues, hotel staff said we should have said something during the night. What are they going to do? Come to the room and install soundproofing? Turn up at 2am with screwdrivers to fix the window? That's a blanket response to shift responsibility onto the guest because I'll guarantee despite us saying about the window nobody will have been sent to fix it before the next guest stayed in the room.
Stayed 1 night in Oct 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

David

Stayed 1 night in Oct 2025

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nouf

Travelled with family
Stayed 4 nights in Jun 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Julie

Liked: Cleanliness, property conditions & facilities, room comfort
Bartender spilled my cocktail didn't offer to remake or top up. Bathroom tap so stiff that you had to use force so then water went every wear. Breakfast was cold so had to ask for a freshly made item.
Stayed 1 night in Sep 2025

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful service from reception staff. Huge bed in a large comfortable room. Will always stay here when I visit Cardiff
Stayed 5 nights in Sep 2025

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities
Good stay
Stayed 1 night in Sep 2025

10/10 Excellent

Rob

Stayed 1 night in Sep 2025

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Nieves

Stayed 1 night in Sep 2025

8/10 Good

Nicola

Stayed 4 nights in Sep 2025

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Very nice but take earplugs.

The hotel was lovely and clean, with a spacious room and bathroom. The pubs/clubs are right next door and will keep you awake unless you are joining them of course or have earplugs ! I would have joined them but had to be up early unfortunately, they were having a great time ! A bit of a Karen comment ... but would have been nice to have had a sachet of hot chocolate, along with all the herbal tea and coffee when I was losing the will to live in the early hours. Sorry to be negative and if I was out partying myself then I would stay again for sure.
Stayed 1 night in Sep 2025

4/10 Poor

Krishna

Travelled with family
Disliked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Rochelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Total stay experience was wonderful. The staff is exceptionally helpful and accommodating. The hotel location is central to and walkable for everything (castle, shopping, restaurants, etc), plus is clean and well maintained. The room is easily accessible, comfortable, and located within the hotel for a quiet stay.
Stayed 2 nights in Sep 2025

4/10 Poor

Mike

Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Phoebe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check - in was great, staff were all friendly and welcoming. We were very grateful for the room upgrade as we were
Stayed 2 nights in Sep 2025

10/10 Excellent

Ellis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at this hotel...rooms were spacious..comfortable. The Staff when stumbling in at 1 am...were wonderful...sorted out fabulous food for room service... Breakfast delicious But they couldnt cure my hangover..had to do that myself
Stayed 1 night in Aug 2025

6/10 Okay

Karen

Liked: Cleanliness
Disliked: Room comfort

Hotel ok

Room clean but smelt of smoke, room was cold even after turning thermostat up.
Stayed 1 night in Sep 2025

10/10 Excellent

Sian

Travelled with partner
Stayed 1 night in Sep 2025

10/10 Excellent

Felix

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was fantastic.
Stayed 1 night in Sep 2025