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Park Plaza Cardiff

4.0 star property
Eco-certified hotel with full-service spa and health club

Photo gallery for Park Plaza Cardiff

Indoor pool, pool loungers
In-room safe, desk, iron/ironing board, bed sheets
Bar (on property)
Breakfast, lunch, dinner served; local cuisine, al fresco dining
Breakfast, lunch, dinner served; local cuisine, al fresco dining

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
The current price is AU$167
includes taxes & fees
14 Aug - 15 Aug

Explore the area

Map
Grey friars Road, Cardiff, Wales, CF10 3 AL
  • St. David's
    ‪3 min walk‬
  • Cardiff Castle
    ‪4 min walk‬
  • Principality Stadium
    ‪2 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Room, 1 King Bed (Tree Line View)

Superior Room, 1 King Bed (Tree Line View)

Superior Room, 1 King Bed (Tree Line View)

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Hairdryer
Shower/bath combination
Electric kettle
Coffee/tea maker
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Hairdryer
Shower/bath combination
Electric kettle
Coffee/tea maker
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

9.4 out of 10
Exceptional
(75 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Hairdryer
Shower/bath combination
Electric kettle
Coffee/tea maker
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

About the area

Cardiff

Park Plaza Cardiff places you in the centre of Cardiff, within just a 15-minute stroll of popular places like Principality Stadium and Cardiff Castle. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A pampering day can include deep-tissue massages, hot stone massages, aromatherapy and mani/pedis along with access to the steam room. The restaurant, Laguna Kitchen and Bar, serves local cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, steam room and pool loungers as well as access to aerobics classes. A meeting room and conference space are among the business amenities offered. Added amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM. .Within a 30-minute walk of this 4-property class Cardiff City Centre hotel, attractions include Cardiff University and Cardiff Bay.

What's nearby

  • St. David's - 3 min walk - 0.3 km
  • Cardiff Castle - 4 min walk - 0.4 km
  • Cardiff International Arena - 9 min walk - 0.8 km
  • Cardiff University - 11 min walk - 1.0 km
  • Principality Stadium - 2 min drive - 1.0 km

Getting around

  • Cardiff Queen Street Station - 6 min walk
  • Cardiff International Airport (CWL) - 36 min drive

Restaurants

  • ‪Flute & Tankard - ‬4 min walk
  • ‪200 Degrees Coffee Shop - ‬3 min walk
  • ‪Jollibee Cardiff - ‬3 min walk
  • ‪The Live Lounge - ‬4 min walk
  • ‪Costa Coffee - ‬3 min walk

About this property

Park Plaza Cardiff

Eco-certified hotel with full-service spa and health club
Park Plaza Cardiff offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A steam room, a terrace, and multilingual staff are also featured at the eco-certified Park Plaza Cardiff.

This 4-star Cardiff hotel is smoke free.

  • 129 guestrooms or units
  • Built in 2005
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Park Plaza Cardiff offers 129 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

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Exterior

The Parkgate Hotel

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  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 1,725 reviews
The price is AU$205
includes taxes & fees
27 July - 28 July
The Parkgate Hotel

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Laguna Kitchen and Bar

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM
For any questions, please contact the property using the information on the booking confirmation
Please note discounted parking is available at NCP Car Park (Greyfriars Road). Guests must validate their parking ticket at hotel front desk. Discount is unavailable if pre-booked online or for other parking locations.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and Barclaycard. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Cardiff Park Plaza
Park Plaza Cardiff
Park Plaza Hotel Cardiff
Park Plaza Cardiff Hotel Cardiff
Park Plaza Cardiff Wales
Park Plaza Cardiff Hotel
Park Plaza Cardiff Wales
Cardiff Park Plaza
Park Plaza Cardiff Hotel
Park Plaza Cardiff Cardiff
Park Plaza Cardiff Hotel Cardiff

Frequently asked questions

What is the cancellation policy at Park Plaza Cardiff?

Park Plaza Cardiff offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Park Plaza Cardiff?

As of 18 July 2025, prices found for a 1-night stay for 2 adults at Park Plaza Cardiff on 14 Aug 2025 start from AU$166.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Park Plaza Cardiff?

The closest beach to Park Plaza Cardiff is Barry Island Beach (12.6 km).

Is there a spa on site at Park Plaza Cardiff?

Yep, there is an onsite spa at Park Plaza Cardiff. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Park Plaza Cardiff have a pool?

Park Plaza Cardiff has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Park Plaza Cardiff?

Park Plaza Cardiff features a full-service spa, a health club and an indoor pool.

Does Park Plaza Cardiff serve breakfast?

You bet, buffet brekkie is available on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Park Plaza Cardiff?

No, Park Plaza Cardiff does not offer an airport shuttle service.

Is there a bar or restaurant at Park Plaza Cardiff?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Park Plaza Cardiff?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Park Plaza Cardiff?

No, only service animals are allowed.

Park Plaza Cardiff Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 596 out of 1011 reviews
Rating 8 - Good. 252 out of 1011 reviews
Rating 6 - Okay. 94 out of 1011 reviews
Rating 4 - Poor. 38 out of 1011 reviews
Rating 2 - Terrible. 31 out of 1011 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warning

Stayed in this hotel before .. lovely spa great location and never had any issues … However on this occasion I was let down by the parking … it states on their website on reception discount for NCP parking … when it came entering discount code this was not accepted and when I challenged it they advised me that match days discount is not available … which I had to pay 32.50 for 24 hour parking . There is no note of this anywhere and if I knew that I would had parked elsewhere …
Stayed 1 night in Apr 2025

4/10 Poor

Vicky

Travelled with family
Liked: Cleanliness, staff & service, amenities
Oh I'm so disappointed as this started so well! The lady who checked us in was wonderful and the room we were in (115) was nice and spacious, clean etc. The whole first impression of the hotel was really good. However it is SO noisy at night. From around 9.30/10pm there was really loud music from the surrounding clubs and bars and it totally ruined the hotel for me. I couldnt sleep at all, tried putting meditation apps, audiobooks etc on but nothing would drown out the noise. I didnt sleep until 4am when it had finished. My daughter luckily fell asleep before me but she couldn't sleep until past midnight which is not ideal for a child. We've both been completely exhausted today as a result. So disappointing. If it wasn't for the noise I would have been really pleased with this hotel. For context, I work in hospitality and am a bit of a hotel snob! Our hotel is also city centre around multiple bars but have never experienced the problem like this before.
Stayed 1 night in Apr 2025

10/10 Excellent

Isabella

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort

Lovely stay

Stayed for 1 night with my best friend and overall was a lovely stay. The only thing at fault was there had been a pair of pants left from the guests previously staying that the housekeeping hadn’t cleaned up but everything else was perfect! Staff were friendly and the pool was amazing!
Stayed 1 night in Apr 2025

10/10 Excellent

Jenna

Stayed 1 night in Apr 2025

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely stay will go back.
Stayed 1 night in Apr 2025

8/10 Good

simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Christopher

Stayed 1 night in Apr 2025

10/10 Excellent

Guy

Stayed 5 nights in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
I got the feeling that the surrounding area was going to be reduced to rubble.
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Great stay in a lovely hotel. I would advise staying in a room at rear of hotel as you’ll be listening to bass from the nightclub out the front of the hotel til 4am otherwise. Only other thing that was a bit disappointing was the buffet breakfast was luke warm
Stayed 1 night in Apr 2025

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very nice, clean and tidy with friendly staff. The bed was really comfortable with nice soft pillows, which is unusual for many hotels. The parking across the road was a bit expensive for 24 hours even with a discount. Its worth checking the local area for other parking options.
Stayed 1 night in Apr 2025

6/10 Okay

Michelle

Stayed 1 night in Apr 2025

10/10 Excellent

Charlie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Nicholas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Getting to need some refurbishment
Stayed 1 night in Apr 2025

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Had a very warm welcome on arrival from reception and room was extremely clean but our allocated room was looking out onto a atrium area where you looked at other rooms and noise could be heard from outside for late into the night. Wasn’t helped by persistently flashing red light on a smoke alarm. Reported to reception on leaving although no concern offered to disruption if caused us. I may have just had a bad experience at the park plaza but I won’t stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Leonard

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Cath

Stayed 2 nights in Mar 2025

8/10 Good

Paul

Stayed 1 night in Apr 2025

10/10 Excellent

Charlotte

Stayed 1 night in Mar 2025

8/10 Good

Rich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for business

Very comfortable, quiet, and convenient stay. Gym and pool good . Staff very helpful and friendly. Food choice at breakfast and dinner excellent. Would definitely stay here again
Stayed 5 nights in Mar 2025

10/10 Excellent

Suzanne

Stayed 2 nights in Mar 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Rhodri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025