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The Parkgate Hotel

4.0 star property

Photo gallery for The Parkgate Hotel

Reception hall
Reception hall
Lobby lounge
Infinity pool
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is AU$204
includes taxes & fees
1 Mar - 2 Mar

Explore the area

View map
Westgate Street, Cardiff, Wales, CF10 1DA
  • Place, Cardiff Castle
    ‪5 min walk‬
  • Place, Utilita Arena Cardiff
    ‪8 min walk‬
  • Place, Cardiff Bay
    ‪16 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪24 min drive‬

Room options

View all photos for Double Room

In-room safe, laptop workspace, free WiFi, bed sheets

Double Room

9.6 out of 10
Exceptional
(67 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

In-room safe, laptop workspace, free WiFi, bed sheets

Standard Double or Twin Room

9.4 out of 10
Exceptional
(25 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

9.2 out of 10
Wonderful
(27 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Junior Suite

Deluxe Junior Suite

Deluxe Junior Suite

9.0 out of 10
Wonderful
(20 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Single Bunk Bed and 1 Single Sofa Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

In-room safe, laptop workspace, free WiFi, bed sheets

Deluxe Twin Room

9.6 out of 10
Exceptional
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Junior Suite

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Cardiff

The Parkgate Hotel puts you in the heart of Cardiff, within just a 10-minute stroll of Principality Stadium and Cardiff Castle. Highlights at this hotel include a full-service spa, a restaurant and a bar/lounge. .A pampering day can include deep-tissue massages and prenatal massages along with body wraps, body scrubs and mani/pedis. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. .Sights within a 20-minute walk of this 4-property class Cardiff City Centre hotel include Utilita Arena Cardiff and Cardiff Bay.

What's nearby

  • Cardiff Castle - 5 min walk - 0.4 km
  • Bute Park - 5 min walk - 0.4 km
  • Utilita Arena Cardiff - 8 min walk - 0.7 km
  • Cardiff University - 15 min walk - 1.3 km
  • Cardiff Bay - 16 min walk - 1.3 km

Getting around

  • Cardiff Central Station - 7 min walk
  • Cardiff International Airport (CWL) - 42 min drive

Restaurants

  • ‪The Prince of Wales - ‬6 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Coffee #1 - ‬2 min walk
  • ‪Borough - ‬2 min walk
  • ‪Black Sheep Coffee - ‬2 min walk

About this property

The Parkgate Hotel

The Parkgate Hotel offers its guests a full-service spa and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 3 meeting rooms available. The Parkgate Hotel also features dry cleaning/laundry services and a front desk safe.

Smoking is allowed in designated areas at this 4-star Cardiff hotel.

  • 169 guestrooms or units
  • 6 levels
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Parkgate Hotel offers 169 air-conditioned accommodations with a safe and a hairdryer. LED televisions are featured in guestrooms. This Cardiff hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 28 for adults and GBP 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Sorting Room

Things to do

  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No lift

More

  • 6 floors
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 49-inch LED TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 28 for adults and from GBP 16 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

The Parkgate Hotel Hotel
The Parkgate Hotel Cardiff
The Parkgate Hotel Hotel Cardiff

Frequently asked questions

What is the cancellation policy at The Parkgate Hotel?

The Parkgate Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Parkgate Hotel?

As of 23 Feb 2026, prices found for a 1-night stay for 2 adults at The Parkgate Hotel on 1 Mar 2026 start from AU$203.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to The Parkgate Hotel?

The closest beach to The Parkgate Hotel is Barry Island Beach (12 km).

Is there a spa on site at The Parkgate Hotel?

Yep, there is an onsite spa at The Parkgate Hotel. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does The Parkgate Hotel serve breakfast?

Yeah, our travelers adore the buffet breakfast here! Served weekdays from 6:30 AM to 9:30 AM and weekends between 7:00 AM and 10:00 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at The Parkgate Hotel?

No, The Parkgate Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Parkgate Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Parkgate Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Parkgate Hotel?

No, pets are not allowed.

The Parkgate Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1381 out of 1782 reviews
Rating 8 - Good. 239 out of 1782 reviews
Rating 6 - Okay. 106 out of 1782 reviews
Rating 4 - Poor. 32 out of 1782 reviews
Rating 2 - Terrible. 24 out of 1782 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jessica

Stayed 1 night in Nov 2025

8/10 Good

Lee

Liked: Cleanliness, staff & service, amenities
Lovely hotel and pleasant staff
The front of the hotel
The view from our room
Stayed 1 night in Nov 2025

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the centre of Cardiff. Only small criticism is the room was a little small
Stayed 1 night in Nov 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities
The hotel was just as lovely as last time, however i did feel a bit short changed given the room was smaller than the last time despite it being the same category of room. The bar area whilst very nice, lacked atmospherr.
Stayed 1 night in Nov 2025

10/10 Excellent

Kristian

Stayed 1 night in Nov 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was lovely great staff beautiful food, but the spa was amazing!! Best massage I’ve ever had
Stayed 1 night in Nov 2025

10/10 Excellent

Lyla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room polite staff always a lovely stay
Stayed 1 night in Oct 2025

4/10 Poor

Andrew

Travelled with partner
Disliked: Amenities
Distinctly average stay. Welcome at reception was frosty to say the least. When I explained that I believed I had paid for the Spa pool and leisure facilities, I was told that I hadn’t and if I disagreed I would have to contact Expedia. Not reception. Receptionist was very curt and aloof. Not great when there are other guests waiting to check in behind you. Sunday lunch was a travesty. Waiters and waitresses spilling food over guests. They were clearly inexperienced with a lack of training. Lunch itself was below par. The sirloin of beef was stringy and unable to cut without a steak knife which wasn’t provided. Yorkshire pudding was filled with shredded beef. I wasn’t expecting that and I suggest that Yorkshire Puddings should not be altered by a chef in any way, shape or form. Gravy was diluted, tepid, dishwater. Breakfast was another treat, a mediocre buffet of “Welsh” breakfast, luke warm and served in what resembled an almost full to capacity cattle market! For this gastronomic delight I was charged £56! Wetherspoons would have been a much better choice. I wished to complain on the day, however my partner asked me not to in case we were asked to leave. Second time staying here, second time I have left disappointed. There won’t be a third.
Stayed 1 night in Nov 2025

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service, amenities
Can't fault a thing, room was very clean. Breakfast quality was excellent. Would recommend. There is 24hr parking nearby.
Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay - we had a little problem with the room (which could have happened anywhere anytime) but the staff were incredibly accommodating and keen to ensure we were well looked after. Thank you 👍
Stayed 2 nights in Nov 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not use breakfast. Bar very good
Stayed 1 night in Nov 2025

10/10 Excellent

Claire

Stayed 2 nights in Nov 2025

8/10 Good

ELAINE

Travelled with group
Liked: Cleanliness, staff & service, amenities
Loved it. Considering we were clearly down for the rugby and wearing rugby gear, we were treated with the utmost respect. The hotel has charm, and everyone was so welcoming. I would definitely stay there again.
Stayed 1 night in Nov 2025

10/10 Excellent

Joe

Stayed 2 nights in Nov 2025

10/10 Excellent

Eleanor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room and bathroom. Great location for going out in Cardiff.
Stayed 1 night in Nov 2025

8/10 Good

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was exceptional - clean, quiet and very roomy. The staff were friendly and couldn’t do enough to assist. Cocktails were tasty too. Would definitely stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Anika

Stayed 1 night in Nov 2025

10/10 Excellent

Clare

Business traveller
Stayed 1 night in Nov 2025

2/10 Terrible

philip

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I booked the wrong dates by accident tried to change them but was unable to even though i I paid for insurance I am not happy with the service from Expedia . I have submitted this twice why cant you accept it.
Stayed 1 night in Nov 2025

10/10 Excellent

Gillian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous breakfast and lovely staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Damian

Stayed 1 night in Nov 2025

10/10 Excellent

Fiona

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The bed and pillows were so comfortable, great nights sleep. Lovely, spacious room. Very good breakfast. Staff were very helpful and friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Obianuju

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is fantastic! I loved everything about the stay. Tne only slight improvement I would suggest is that there should be wipes in the gym. Otherwise a hotel that is attentive to detail
Stayed 2 nights in Nov 2025

10/10 Excellent

Gary

Stayed 1 night in Nov 2025