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"We stayed here for 1 night on our way to Calgary. We were lost on our way there and had no service. I tried calling them a few times for directions bu ... " More

By a verified traveller on Thu 23 Aug 2018

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Hotel Description

At Windtower Lodge and Suites you'll be within just a 15-minute stroll of Yamnuska Mountain Adventures and Canmore Nordic Centre Provincial Park. Highlights at this hotel include a restaurant, free self parking, and a 24-hour gym.

This hotel has free WiFi in public areas, a fitness center, and concierge services. Added amenities include laundry facilities, ski storage, and a microwave in a common area.

With a stay at this 3-star Canmore hotel, you'll be 10.6 km (6.6 mi) from Banff National Park and 32.7 km (20.3 mi) from Upper Hot Springs.

Windtower Lodge and Suites ratings based on 2 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Windtower Lodge and Suites

Everyone (2)
3 out of 5
We stayed here for 1 night on our way to Calgary. We were lost on our way there and had no service. I tried calling them a few times for directions but they didnt answer even though they were at reception when we did arrive. The hot water was an issue, it was barely warm. We thought it may have been because we showered late at night but it was the same the next morning. A little bit unclean but the staff were friendly and the price was comparable

Posted by , from brisbane on 23 Aug. 2018

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Comment from Hotel Management

23 Aug. 2018 by Ken

Dear Steved/emmand, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Kenneth Belleperche Manager of Business Retention & Social Media

3 out of 5

Close to the Banff National Park.

We wanted to stay closer to Banff ready for a day in the mountains. It was comfortable for a one night stay and after a warm breakfast, we were ready to start the day.

Posted by , from Calgary on 4 Oct. 2016

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About the Windtower Lodge and Suites

Location 160 Kananaskis Way, Canmore, AB T1W 3E2

Property Features

There's a restaurant on site. Public spaces have free WiFi. A 24-hour fitness center, a vending machine, and ski storage are also featured at Windtower Lodge and Suites. The hotel can provide concierge services and limo/town car service. Free self parking is available. Smoking is allowed in designated areas at this 3-star Canmore hotel.

  • 80 guestrooms or units
  • 2 levels
  • Ski equipment storage
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Car service
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Windtower Lodge and Suites offers 80 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 40-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Climate control (heating)
  • Ceiling fan
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Windtower Lodge and Suites has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 9:00 AM - 4:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 4:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Parking height restrictions apply
  • Cash or credit card deposit required
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Windtower
  • Windtower Canmore
  • Windtower Lodge
  • Windtower Lodge Canmore
  • Windtower Hotel Canmore
  • Windtower Lodge & Suites Canmore, Alberta
  • Windtower Lodge And Suites
  • Windtower And Suites Canmore
  • Windtower Lodge and Suites Hotel
  • Windtower Lodge and Suites Canmore
  • Windtower Lodge and Suites Hotel Canmore

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.