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Sunset Mountain Inn and Spa

2.5 star property
Family-friendly hotel with full-service spa and fitness centre

Photo gallery for Sunset Mountain Inn and Spa

Front of property
BBQ/picnic area
Point of interest
Lobby
Indoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Housekeeping
  • Air conditioning

Explore the area

Map
104-1151 Sidney Street, Canmore, AB, T1W 3G1
  • Canmore Caverns
    ‪4 min drive‬
  • Grassi Lakes
    ‪5 min drive‬
  • Silvertip Golf Course
    ‪5 min drive‬

Room options

View all photos for Economy Double Room Single Use, 2 Queen Beds, Accessible, Pool Access

Economy Double Room Single Use, 2 Queen Beds, Accessible, Pool Access

Economy Double Room Single Use, 2 Queen Beds, Accessible, Pool Access

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Accessible, Kitchenette

Junior Suite, 1 Queen Bed with Sofa bed, Accessible, Kitchenette

Junior Suite, 1 Queen Bed with Sofa bed, Accessible, Kitchenette

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Canmore

A family-friendly stay in the heart of Canmore awaits you at Sunset Mountain Inn and Spa. You'll be 2.5 km (1.5 mi) from Canmore Nordic Centre Provincial Park and 2.8 km (1.8 mi) from Silvertip Golf Course. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include massages, facials and mani/pedis. The restaurant, The Grande Kitchen & Bar, is open for breakfast, lunch and dinner. Enjoy the gym, Hot tub, kids' swimming pool and waterslide. Plus you'll find ski storage, concierge services and a games room. There's also the convenience of limited parking. .With a stay at this Canmore hotel, you'll be 3.1 km (1.9 mi) from Grassi Lakes and 3.2 km (2 mi) from Canmore Caverns.

What's nearby

  • Canmore Recreation Centre - 2 min drive - 1.9 km
  • Canmore Caverns - 4 min drive - 3.9 km
  • Grassi Lakes - 5 min drive - 4.1 km
  • Canmore Nordic Centre Provincial Park - 5 min drive - 3.0 km
  • Silvertip Golf Course - 5 min drive - 3.3 km

Getting around

  • Banff Station - 21 min drive
  • Calgary International Airport (YYC) - 76 min drive

Restaurants

  • ‪Tim Hortons - ‬6 min walk
  • ‪A&W Restaurant - ‬9 min walk
  • ‪The Grizzly Paw Brewing Co - ‬12 min walk
  • ‪The Rose & Crown - ‬11 min walk
  • ‪Rocky Mountain Bagel Co - ‬4 min walk

About this property

Sunset Mountain Inn and Spa

Family-friendly hotel with full-service spa and fitness centre
There's a restaurant on site. Sunset Mountain Inn and Spa offers its guests a full-service spa, a waterslide, and an indoor pool. A children's pool, a hot tub, and a fitness centre are also featured at the family-friendly Sunset Mountain Inn and Spa.

This Canmore hotel is smoke free.

  • 1 building
  • 81 guestrooms or units
  • 4 levels
  • Built in 2002
  • Childcare (surcharge)
  • Ski equipment storage
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Television in lobby
  • Lift
  • No smoking on site
  • Dining venue
Sunset Mountain Inn and Spa offers 81 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Flat-screen televisions come with cable channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include facials and manicures and pedicures. The spa is open daily.

Languages

English, French

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Front of property

Canmore Inn & Suites

  • Pool
  • Hot tub
  • Pet-friendly
  • Waterslide
3.9 out of 5, Good, 2,087 reviews
The price is AU$191
includes taxes & fees
4 May - 5 May
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Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Onsite parking available only on request
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A restaurant

Restaurants on site

  • The Grande Kitchen & Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Foosball table
  • Full-service spa
  • Games
  • Gym
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Mountain biking
  • Ski storage
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Firepit
  • In the mountains
  • Outdoor furniture
  • Picnic area

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: 10 PM
Early check-in subject to availability
Early check-in fee: CAD 40.00
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 40.00
Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 10 PM
Guests will receive an email 7 days before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.0 per accommodation, per stay
  • Breakage deposit: CAD 0 per stay
  • Resort fee: CAD 15 per accommodation, per night
The resort fee includes:
  • Bicycle storage
  • Business centre/computer access
  • Faxes
  • Fitness centre access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Lending library access
  • Nearby fitness centre access
  • Parking
  • Partner property access
  • Partner property pool access
  • Phone calls
  • Pool access
  • Self-parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: CAD 40.00 (subject to availability)
  • Late check-out fee: CAD 40.00 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pool access available from 8 AM to 10 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Sunset Mountain Inn Canmore
Sunset Mountain Inn
Sunset Mountain Canmore
Sunset Mountain Spa Canmore
Sunset Mountain Inn and Spa Hotel
Sunset Mountain Inn and Spa Canmore
Sunset Mountain Inn and Spa Hotel Canmore

Frequently asked questions

What is the cancellation policy at Sunset Mountain Inn and Spa?

Sunset Mountain Inn and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sunset Mountain Inn and Spa?

Onsite parking is limited (max 1 space per unit).

Is there a spa on site at Sunset Mountain Inn and Spa?

Yep, there is an onsite spa at Sunset Mountain Inn and Spa. You'll enjoy services like facials.

Does Sunset Mountain Inn and Spa have a pool?

Sunset Mountain Inn and Spa has an indoor pool and a kids' pool. The pool is open 8 AM to 10 PM.

Does Sunset Mountain Inn and Spa have a waterslide?

Yep, this property has a waterslide!

Is Sunset Mountain Inn and Spa family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that Sunset Mountain Inn and Spa is a hit with families.

Is there a free airport shuttle available at Sunset Mountain Inn and Spa?

No, Sunset Mountain Inn and Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Sunset Mountain Inn and Spa?

Yep, you can grab a meal at Sunset Mountain Inn and Spa's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Sunset Mountain Inn and Spa?

Check-in begins at 5:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Sunset Mountain Inn and Spa?

No, only service animals are allowed.

Sunset Mountain Inn and Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 295 out of 888 reviews
Rating 8 - Good. 278 out of 888 reviews
Rating 6 - Okay. 177 out of 888 reviews
Rating 4 - Poor. 83 out of 888 reviews
Rating 2 - Terrible. 55 out of 888 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not great first impressions

We paid for a room for a family and they complained about many aspects of the hotel being dissatisfactory and not well kept. This was to the point where we had two nights booked for them and we had to book them a different hotel entirely the second night.
Stayed 2 nights in Jan 2025

6/10 Okay

Deidre

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our code to the room wasn’t set right off the bat. Issues with the code for the parkade. Wasn’t advised the pool was in another building so that would have made me try to change buildings for easier access. Room was very clean and well stocked and it was the nicest and most spacious hotel bathroom I’ve ever used.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ethan

Stayed 2 nights in Dec 2024

4/10 Poor

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The noise level in this building was unacceptable. In the binder in the room the first page is dedicated to the noise bylaw as this has been a problem at this resort. True enough, the walls are not sound proof and the amount of banging and scraping coming from the floor above kept us up and woke us early. The temperature in the room was very warm - too warm to sleep. We turned off the thermostat within a couple of hours of checking in, opened the window and it was still stifling in the room. There were good things about the place: Cleanliness was quite good. The front desk staff were friendly and hospitable; albeit I disliked being called 'sweetheart' with every interaction. They were helpful and pleasant. The pool was quite large with a waterslide which was quite crowded. To be expected as we stayed on a weekend over the Christmas holidays. Regardless, the pool and hot tub areas were quite nice. It was great to have heated, free, underground parking. This place is not listed as a time share but that is exactly what it is. Housekeeping is not daily unless you pay for it. That was unclear to me when I booked this place and likely would have booked somewhere else had I known this in advance. A few other minor inconveniences like several electrical outlets and wall light switches not working in addition to the things mentioned above is what essentially makes me give this place an overall 2/5.
Stayed 2 nights in Dec 2024

10/10 Excellent

Dylan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the small but super cozy suite. Pool was a short walk across the parking lot, which we didn’t find an inconvenience at all. Would stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness
The room , location
Stayed 2 nights in Dec 2024

10/10 Excellent

Leslie

Travelled with family and small children
Next door people were loud and partying until 4:25am
Stayed 2 nights in Dec 2024

8/10 Good

Coulter

Stayed 2 nights in Nov 2024

10/10 Excellent

Lance

Stayed 2 nights in Nov 2024

6/10 Okay

Riana

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
You get what you pay for here. The room was almost exactly as pictured, and there was heated underground parking. A few negatives that we had were the room was not cleaned very well, when we checked in, our 3yr old found a napkin under the bed within 10 mins of being there. There were no towels available at the pool despite the front desk saying there would be, and because it is in a different building, I had to run across the parking lot soaking wet in the middle of winter to get towels from our room for the rest of my family. They also had a leak happen just down the hall from us the morning before we checked in and they had loud fans running 24/7. None of the games in the game room worked. The beds and bathroom were clean so that is one of the positives.
Stayed 3 nights in Nov 2024

8/10 Good

Dorota

Travelled with family
Liked: Staff & service, property conditions & facilities
Overall, it is a nice hotel. Staff at the front desk was nice and helpful. However, it would be nice if it was mentioned that you need to go outside to get to the swimming pool. Sunset Mountain Inn and Spa is not connected to the building where swimming pool is located. Also, it would be nice if they provided bathrobes so you can comfortably cross the street to get to the swimming pool.
Stayed 2 nights in Nov 2024

6/10 Okay

Kristin

The property was great but nothing spectacular. We have no complaints and the staff was friendly and helpful
Stayed 2 nights in Nov 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, room was spacious and clean, Beds were comfortable, kitchen was great and fully stocked
Stayed 2 nights in Nov 2024

10/10 Excellent

Menachem

Liked: Cleanliness, staff & service, property conditions & facilities
Jacky at front desk was really welcoming and realy nice!
Stayed 3 nights in Nov 2024

10/10 Excellent

Lonya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property each time we stay here. The staff is friendly and helpful. Live the heated underground parking and the ease of check-in
Stayed 2 nights in Nov 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unit that we had was absolutely amazing. Management had up graded our stay from 1 bedroom to a condo unit and we truly loved it. Will definitely book a similar unit the next time we’re in the area. Thanks.
Stayed 2 nights in Sep 2024

6/10 Okay

Brad

Travelled with family
Liked: Cleanliness
We liked the closeness to everything in the area and Banff. And we loved the pool and hot tub.
Stayed 3 nights in Oct 2024

8/10 Good

Jillian Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Felicia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 4 nights and it was lovely. Check in and out super easy. Accessible parking and door codes instead of cards was so nice for us. Also loved the easy access pool and hot tub next door. Worth it in my option for the price and decently close to Banff. Would book here again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sheharyar

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Oct 2024

6/10 Okay

ML

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Dated property. Airconditioning not working, fortunately there is an electric fan in the room and it is there for a reason
Stayed 2 nights in Oct 2024

10/10 Excellent

Sheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel L

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the space!! 2 rooms and kitchen area!
Stayed 7 nights in Sep 2024

6/10 Okay

Kirsten

Travelled with family and small children
Liked: Cleanliness, staff & service
Overall the property was fine, nothing was super standout amazing or terrible. The A/C only works above certain temperatures which left us hoping the one window and provided fan would cool the room enough to be comfortable (it didn't) and though a nice touch, most of the machines in the game room are semi-functional at best. It was a bit daunting figuring out where to go for the pool since it is located in a separate building, and the "change room" is non-existant but that would be on the other property to assess. Again, the experience was fine, the staff were friendly and welcoming, but this would not be my first choice for our next stay in Canmore.
Stayed 2 nights in Oct 2024