Allanfearn accommodation from AU$222

When I arrived to check in, despite having prepaid for my reservation, I was informed that the room category I had booked was unavailable. Instead, I was assigned to a lower-category room, which was clearly inferior and presumably less expensive than the one I had reserved and paid for. Although the hotel moved me to the correct room on the second night, I experienced a significant inconvenience during the first night of my stay. As compensation, I was offered two complimentary breakfasts. While I appreciate the gesture, I do not believe it adequately compensates for the fact that the hotel was unable to provide the room category that had been confirmed and prepaid. I therefore believe that some form of reimbursement or additional compensation would be appropriate.

The hotel was in the perfect location, lots of restaurants and bars to choose from. This hotel was very close to the train and bus station. The breakfast provided was excellent, with lots to choose from.

We enjoyed the large bathrooms with heated towel racks. The front desk was hugely helpful when I had a health issue. The location was next to the beautiful River Ness and close to shopping and restaurants