Service and cleanliness let property down in my opinion Front desk were rude on arrival and directions to find room confusing, We struggled with the smoke smell which was throughout the hotel and not being able to open windows in the room made it very uncomfortable There was also construction around hotel occurring just so you are aware

Service and cleanliness let property down in my opinion Front desk were rude on arrival and directions to find room confusing, We struggled with the smoke smell which was throughout the hotel and not being able to open windows in the room made it very uncomfortable There was also construction around hotel occurring just so you are aware

Service and cleanliness let property down in my opinion Front desk were rude on arrival and directions to find room confusing, We struggled with the smoke smell which was throughout the hotel and not being able to open windows in the room made it very uncomfortable There was also construction around hotel occurring just so you are aware

Awesome place, the pool area is lively and spectacular views.

Service and cleanliness let property down in my opinion Front desk were rude on arrival and directions to find room confusing, We struggled with the smoke smell which was throughout the hotel and not being able to open windows in the room made it very uncomfortable There was also construction around hotel occurring just so you are aware

Apartment was comfortable, spacious and quiet. However, given that it had a kitchen I was slightly disappointed that I had to call housekeeping to provide any crockery, silverware or pots/pans.

Great stay, however the check-in process took longer then it should have. Get a text to say to self check-in however cant use an international number to complete check in.

Very deceiving booking. I made a booking for the Mandalay Bay and found out at check in that we were staying at the W next door. Never spoke or saw another staff member after that. Rooms were cleaned but our clothes were thrown on the floor and supplies in the bathroom such as body wash were not refilled. Not the amazing stay we thought it would be.