At Hotel Astoria you'll be within steps of Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. Highlights at this hotel include a full-service spa, a restaurant and free continental breakfast. .A day of pampering can include access to the sauna and steam room. For a drink, you can stop by the hotel's own lounge bar. Enjoy access to rock climbing, bike hire and mountain biking. Added amenities include laundry facilities and ski storage. Each morning free breakfast is served. .Sights in the area of this 3-property class Zermatt hotel include Matterhorn Glacier Ride and Matterhorn.
What's nearby
Zermatt-Matterhorn Ski Paradise - 1 min walk
Matterhorn Museum - 3 min walk
Zermatt–Sunnegga Funicular - 6 min walk
Zermatt-Furi Gondola - 9 min walk
Sunnegga Ski Resort - 20 min drive
Getting around
Zermatt Gornergratbahn Station - 9 min walk
Sion (SIR) - 77 min drive
Restaurants
Brown Cow - pub - 4 min walk
Restaurant du Pont - 4 min walk
Harry`s Ski Bar - 3 min walk
Elsie's Bar - 3 min walk
Restaurant Max Julen - 1 min walk
About this property
Hotel Astoria
Comfortable spa hotel, walk to Zermatt-Matterhorn Ski Paradise
Hotel Astoria offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily.
Multilingual staff, ski storage, and concierge services are also featured at Hotel Astoria.
This 3-star Zermatt hotel is smoke free.
1 building
21 guestrooms or units
3 levels
Built in 1986
Continental breakfast (free)
Childcare (surcharge)
Ski equipment storage
Self-service laundry
Front desk (limited hours)
Staff members are multilingual
Storage area for luggage
Front desk safe
Concierge
Newspapers in lobby (free)
ATM
Bellhop
Lift
No smoking on site
Bar or lounge
Dining venue
Hotel Astoria offers 21 accommodations with a safe and a hairdryer. Rooms open to balconies. This Zermatt hotel provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Additionally, rooms include free toiletries and blackout curtains. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
Free continental breakfast available daily 7:30 AM to 10 AM
A bar/lounge
A restaurant
Things to do
Bicycle rentals
Full-service spa
Helicopter/aeroplane tours
Hiking/biking trails
Mountain biking
Rock climbing
Ski storage
Family friendly
Babysitting (surcharge)
Free cot
Laundry facilities
Conveniences
ATM
Free newspapers in lobby
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Daily housekeeping
Multilingual staff
Porter/bellhop
Outdoors
In the mountains
Full-service spa
Sauna
Spa open daily
Steam room
Accessibility
Lift
More
3 floors
Building
Built in 1986
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free cot
Bathroom
Free toiletries
Hair dryer
Private bathroom
Towels
Entertainment
TV with premium channels
Food and drink
Coffee/tea maker
Minibar
Room service
Outdoor space
Balcony
More
Heating
Safe
Policies
Check-in
Check-in start time: 2 PM; check-in end time: 10 PM
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
The front desk is open daily from 8 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.
Access methods
Staffed front desk
Pets
Pets: CHF 8 per pet
Children and extra beds
Children are welcome.
Kids stay free! Children 5 years old and younger stay free when using existing bedding.
Free cots (infant beds)!
Payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
Resort fee: CHF 2.50 per person, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: CHF 8 per pet
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Eurocard and Barclaycard.
We should mention
Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Property is also known as
Astoria Zermatt
Hotel Astoria Zermatt
Hotel Astoria Hotel
Hotel Astoria Zermatt
Hotel Astoria Hotel Zermatt
Frequently asked questions
What is the cancellation policy at Hotel Astoria?
Hotel Astoria offers free cancellation on select room rates. Check out the cancellation policy for more info.
How much does it cost to stay at Hotel Astoria?
As of 9 June 2024, prices found for a 1-night stay for 2 adults at Hotel Astoria on 12 June 2024 start from AU$256.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there a spa on site at Hotel Astoria?
Yep, there is an onsite spa at Hotel Astoria. It has a steam room and a sauna.
What makes Hotel Astoria a romantic place to stay?
A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Astoria.
Is Hotel Astoria family-friendly?
You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hotel Astoria is a hit with families.
Does Hotel Astoria serve breakfast?
Sure does, complimentary continental brekkie is offered daily between 7:30 AM and 10 AM.
Is there a free airport shuttle available at Hotel Astoria?
No, Hotel Astoria does not offer an airport shuttle service.
Is there a bar or restaurant at Hotel Astoria?
Yep, they've got a lounge bar and an onsite restaurant.
What time are check-in & check-out at Hotel Astoria?
Check-in begins at 2 PM. Check-out time is 11 AM.
Hotel Astoria Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 75 out of 163 reviews" "
10 - Excellent
75
Rating 8 - Good. 62 out of 163 reviews" "
8 - Good
62
Rating 6 - Okay. 20 out of 163 reviews" "
6 - Okay
20
Rating 4 - Poor. 3 out of 163 reviews" "
4 - Poor
3
Rating 2 - Terrible. 3 out of 163 reviews" "
2 - Terrible
3
8.6/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
6/10 Okay
Penny
Travelled with partner
25 Dec 2022
Liked: Staff & service
Nice friendly on reception. Room very basic and dated. No kettle etc. good base though for shops and lake.
Stay was excellent, hotel was close by to everything ( train station - 10 mins, Matter horn cable car - 15 mins walk, Spar express market - next door )
The receptionist/manger was so friendly and very helpful, I recommend this this hotel to all
The bed and comforter were super comfortable. The room and balcony were very spacious. It’s an older hotel but it’s cute and everything works. I didn’t get a chance to visit the sauna but it looks new and clean. Service staff were amazing. Wifi is very weak and unreliable.
This hotel is in desperate need of an upgrade. All the fittings are old and the rooms incredibly dark. The lighting is totally inadequate. We had to use the torch on our phone to see in the wardrobe! No lounge or bar and front door locked at 22:00. Breakfast was adequate at best
However; it was very clean and the staff were pleasant and very helpful. There is a good ski room We did not use the Wellness centre so can’t comment.
It’s position in the town is good and handy for most things. Pleasant and helpful driver to shuttle you and luggage to and from station. This was obviously once a grand hotel in the middle of Zermatt but has seen little if any investment this century.
Probably the best choice and value for a tight bud
I was very impressed with this place! I enjoyed my stay very much.. I arrived early around 10am and they allowed me to check in early. Woman at the desk was very helpful and friendly. Rooms are spacious, clean, and have a great view. Breakfast also was better than I expected and the coffee was great!