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Hotel Garni Matterhorn Focus AG

4.5 star property
Luxury hotel with full-service spa and free breakfast

Photo gallery for Hotel Garni Matterhorn Focus AG

Matterhorn Roof Suite, Balcony (Matterhorn view)
Suite 50, mountain view
Suite 50, mountain view
Deluxe Double Room, Balcony (Matterhorn view)
Indoor pool, outdoor pool, pool loungers

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa pool
  • Free Wi-Fi
  • Business services
The current price is AU$745
includes taxes & fees
11 Jan - 12 Jan 2026

Explore the area

View map
Schluhmattstrasse 131, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪1 min walk‬
  • Place, Furi - Riffelberg
    ‪1 min walk‬
  • Airport, Sion (SIR)

Room options

View all photos for Superior Double Room, Balcony, Valley View

Superior Double Room, Balcony, Valley View

Superior Double Room, Balcony, Valley View

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Separate sitting area
Individually decorated
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite 50, mountain view

Suite 50, mountain view

Suite 50, mountain view

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate sitting area
Individually decorated
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Royal Suite, Balcony (Matterhorn view)

Royal Suite, Balcony (Matterhorn view) | Living area

Royal Suite, Balcony (Matterhorn view)

Highlights

Balcony
Separate sitting area
Individually decorated
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 70 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room, Balcony (Matterhorn view)

Family Room, Balcony (Matterhorn view) | Living area

Family Room, Balcony (Matterhorn view)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Individually decorated
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Skylight with ceiling windows only

Skylight with ceiling windows only

Skylight with ceiling windows only

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Individually decorated
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Sofa bed - double
Blackout curtains
Premium bedding
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, Balcony (Matterhorn view)

Deluxe Double Room, Balcony (Matterhorn view) | Living area

Deluxe Double Room, Balcony (Matterhorn view)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate sitting area
Individually decorated
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Bathrobes
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Matterhorn Roof Suite, Balcony (Matterhorn view)

Matterhorn Roof Suite, Balcony (Matterhorn view)

Matterhorn Roof Suite, Balcony (Matterhorn view)

Highlights

Balcony
Separate sitting area
Individually decorated
Fireplace
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Sofa bed - double
  • 50 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Dom Roof Suite, Balcony (Matterhorn view)

Dom Roof Suite, Balcony (Matterhorn view)

Dom Roof Suite, Balcony (Matterhorn view)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Individually decorated
Fireplace
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Focus Roof Suite, Balcony (Matterhorn view)

Focus Roof Suite, Balcony (Matterhorn view) | Bathroom

Focus Roof Suite, Balcony (Matterhorn view)

Highlights

Balcony
Separate sitting area
Individually decorated
Fireplace
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Sofa bed - double
  • 70 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Junior Suite ''Alphubel'', Matterhorn View

Junior Suite ''Alphubel'', Matterhorn View | Living area

Junior Suite ''Alphubel'', Matterhorn View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Individually decorated
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout curtains
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Junior Suite Deluxe

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Individually decorated
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout curtains
  • 50 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room Futura

Double Room Futura

Double Room Futura

Highlights

Separate sitting area
Individually decorated
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Bathrobes
Hairdryer
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Spa Suite

Spa Suite

Spa Suite

Highlights

Separate sitting area
Individually decorated
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Bathrobes
Hairdryer
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

About the area

Zermatt

A luxury stay in Zermatt awaits you at Hotel Garni Matterhorn Focus AG. Within steps you'll find Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. Highlights at this hotel include a full-service spa, an outdoor swimming pool and an indoor swimming pool. .A day of pampering can include hot stone massages, sports massages, body wraps and body scrubs along with access to the sauna. At the hotel's own lounge bar, you can stop for a drink. Enjoy the Turkish bath/hammam, Hot tub, sauna and pool loungers. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. There's also the convenience of free train pick-up service. .In the area of this 4.5-property class Zermatt hotel, you'll find Matterhorn.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 1 min walk - 0.0 km
  • Furi - Riffelberg - 1 min walk - 0.0 km
  • Furi Ski Area - 1 min walk - 0.0 km
  • Zermatt-Furi Gondola - 3 min walk - 0.3 km

Getting around

  • Zermatt Gornergratbahn Station - 16 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪Brown Cow Pub - ‬13 min walk
  • ‪Hotel Post Zermatt - ‬13 min walk
  • ‪Restaurant du Pont - ‬10 min walk
  • ‪Old Zermatt - ‬10 min walk
  • ‪Elsie Bar - ‬10 min walk

About this property

Hotel Garni Matterhorn Focus AG

Luxury hotel with full-service spa and free breakfast
Hotel Garni Matterhorn Focus AG offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A hot tub, a sauna, and a rooftop terrace are also featured at the luxury Hotel Garni Matterhorn Focus AG.

This 4.5-star Zermatt hotel is smoke free.

  • 30 guestrooms or units
  • 3 levels
  • 3 buildings
  • Built in 2008
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Garni Matterhorn Focus AG offers 30 accommodations with espresso makers and a safe. This individually decorated accommodation has separate sitting areas. Beds feature premium bedding. LED televisions come with cable channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. Children under 14 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free train station pick-up shuttle
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Individual decor
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between 13 October and 14 November.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Garni Matterhorn Focus AG

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 100.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Focus Matterhorn
Focus Matterhorn Hotel
Hotel Matterhorn
Hotel Matterhorn Focus
Hotel Matterhorn Focus Zermatt
Matterhorn Focus
Matterhorn Focus Hotel
Matterhorn Focus Zermatt
Matterhorn Hotel
Hotel Matterhorn Focus
Garni Matterhorn Focus Ag
Hotel Garni Matterhorn Focus AG Hotel
Hotel Garni Matterhorn Focus AG Zermatt
Hotel Garni Matterhorn Focus AG Hotel Zermatt

Frequently asked questions

What is the cancellation policy at Hotel Garni Matterhorn Focus AG?

Hotel Garni Matterhorn Focus AG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Garni Matterhorn Focus AG?

As of 29 Dec 2025, prices found for a 1-night stay for 2 adults at Hotel Garni Matterhorn Focus AG on 11 Jan 2026 start from AU$729.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Hotel Garni Matterhorn Focus AG?

Yep, there is an onsite spa at Hotel Garni Matterhorn Focus AG. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Hotel Garni Matterhorn Focus AG have a pool?

Hotel Garni Matterhorn Focus AG has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Hotel Garni Matterhorn Focus AG?

Hotel Garni Matterhorn Focus AG features a full-service spa, an outdoor pool and an indoor pool. All guestrooms come with premium bedding and espresso makers.

What makes Hotel Garni Matterhorn Focus AG a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel Garni Matterhorn Focus AG.

Does Hotel Garni Matterhorn Focus AG serve breakfast?

Yeah, free buffet brekkie is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Garni Matterhorn Focus AG?

No, Hotel Garni Matterhorn Focus AG does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Garni Matterhorn Focus AG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Garni Matterhorn Focus AG?

No, pets and service animals are not allowed.

Hotel Garni Matterhorn Focus AG Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 277 out of 315 reviews
Rating 8 - Good. 35 out of 315 reviews
Rating 6 - Okay. 3 out of 315 reviews
Rating 4 - Poor. 0 out of 315 reviews
Rating 2 - Terrible. 0 out of 315 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy, boutique-ish hotel with great breakfast offering. Has a heating pool with bubbles, sauna, steam room, solar/infra, etc. This hotel is separated into three buildings, building C has the best suites and is the only one with rooms that have a complete, unblocked view of the Matterhorn. Building A (main) one has the gondola tower blocking, so book with that in mind. The hotel location is very close to the Matterhorn gondola station, basically touching it. Hence, this means it's a bit out of the way from the Gornergrat and Zermatt train stations.
Stayed 3 nights in Sep 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is wonderful! Staff is wonderful! No air conditioning in summer. Directions from Expedia from train station to the hotel is NOT correct if you plan on walking from train station to hotel. My advice… call the hotel and have them shuttle you from train station to hotel. It’s a free shuttle to and from hotel. Wonderful stay! Absolutely incredible view of the Matterhorn.
Stayed 1 night in Aug 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was wonderful but beyond being beautiful I really want to mention how lovely all the staff were! I would absolutely recommend this hotel and will book again the next time I come to Zermatt!
Stayed 1 night in Aug 2025

8/10 Good

Monique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had an amazing view of the Matterhorn. Breakfast was excellent. Easy walk into town.
Stayed 2 nights in Jul 2025

8/10 Good

Akiya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel! From being welcomed after 30 hours of travel with a glass of white wine, to the friendly breakfast staff, to helping me cobble together a nourishing dinner after a relaxing spa service…the staff at this hotel truly set it apart! And the rooms! I slept with all the windows and the patio door open just gazing at the Matterhorn until I fell asleep. And the spa! Really a wonderful steam room, sauna, and pool. The only “better if” was if other people would read the rules, especially regarding children in the spa area. Specifically, regarding unattended children I felt responsible to watch to ensure their safety as well as children disturbing the peace of the spa area.
Stayed 3 nights in Jul 2025

10/10 Excellent

Darcie

Stayed 2 nights in Jun 2025

8/10 Good

Chetan R

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

Stayed here for my vacation with my husband. I would 100% recommend. From getting picked up at the station, to the welcome experience, the pools, and room itself! I could just keep going on about all the great things.
Stayed 3 nights in Jun 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location of the hotel can view the Matterhorn. The property is very modern and all furniture and facilities are very updated and modern. Staffs are friendly. Location is just next to the cable car station and shuttle bus station.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ace***

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are helpful and very friendly. The amenities are awesome. Very clean hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Liza

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I had an amazing 19 days at the hotel and every day was perfect. The staff took such good care of us. They were all very friendly and helpful and fun. The room was exceptional. We plan for another 19 day stay next year and for 12 days of that time we are bringing my son's 4 adult daughters, my granddaughters for a wonderful experience to share at the Focus Matterhorn Hotel. We send our thanks and gratitude to each of the staff members. Linda Dengler
Stayed 20 nights in Jan 2025

10/10 Excellent

Shakyra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it here so much and I can’t wait to go back! Everything was perfect from the staff to the room! Very clean and directly next to the cable car station!! They offer transportation via e-vehicle if you need a ride within Zermatt!
Stayed 1 night in Dec 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay - the hotel is well designed, great amenities, very clean. Definitely the highlight of our Europe trip.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alena

Stayed 2 nights in Sep 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with amazing staff. Indoor/outdoor pool is amazing, as was breakfast. Pretty far from the center of town—make sure you arrange the free transfer from the train station with the desk staff. Not as many dinner options within close distance.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing. Room beautiful. Spa and breakfast fantastic as well. Couldn’t recommend enough
Stayed 2 nights in Sep 2024

8/10 Good

Ivor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very good hotel.Immaculately clean, new, modern, bright. Very good spa facility. Staff are friendly and ready to help when required. Excellent buffet breakfast. Reasons this hotel gets a vey good overall instead of excellent is lack of coat hooks in the room, no air circulation, only patio door opens, no other windows open, couldn’t sleep on bed, may have been too hot, may have been the bed, not sure! Slept on the sofa next to open patio door all night. The hotel staff did try to accommodate with different pillows and blankets but in this case the sofa seemed to be the better option. Expedia advertise this particular room as air conditioned, the hotels own website does not, i can confirm the room is not air conditioned.
Stayed 7 nights in Aug 2024

10/10 Excellent

Hyunjoo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Spa room had perfect view of the Mattherhorn. The bathroom was huge and the mattress was the best! Even the sofabed mattress was extremley comfortable. Enjoyed sitting out at the deck. The staff was very friendly and definitely like to come back.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Spa Suite with view of the Matterhorn. Highly recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect! Highly recommend!
Stayed 4 nights in Jun 2024

10/10 Excellent

paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just outside of town but easily walkable without the noise and congestion of being in town. Hotel is over 125 years old, updated but kept the charm and motif
Stayed 2 nights in Jun 2024