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Hotel Alphubel Zermatt

Property class: 2

Photo gallery for Hotel Alphubel Zermatt

A multi-story hotel with balconies, snow-covered trees, and a well-lit exterior.
A cozy lobby with a wooden reception desk, bar stools, a television mounted on the wall, and several potted plants.
A hotel room with a large bed, a desk with a chair, a small table, and a painting on the wall.
A dining area with wooden ceiling, a coffee machine, tables with floral centerpieces, and a kitchen in the background.
A safe with a keypad and a digital screen, installed in a wooden cabinet.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Bar
  • Housekeeping
The current price is AU$277
includes taxes & fees
6 Dec - 7 Dec

Explore the area

View map
Brantschenhaus 7, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Matterhorn Museum
    ‪3 min walk‬
  • Place, Zermatt Visitor Center
    ‪3 min walk‬
  • Airport, Sion (SIR)
    ‪101 min drive‬

Room options

View all photos for Double Room

A hotel room with a bed, a desk, a chair, a television, and a bathroom with a sink and mirror.

Double Room

8.8 out of 10
Excellent
(46 reviews)
  • Mountain view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room, Balcony

A room with a large bed, a desk with a computer, and a wardrobe.

Deluxe Double Room, Balcony

9.0 out of 10
Wonderful
(8 reviews)
  • Mountain view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Single Room

A hotel room with a bed, a desk with a laptop and remote control, a television, a hanging coat rack, a sink, and a shower area.

Single Room

8.2 out of 10
Very good
(11 reviews)
  • Mountain view
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

A hotel room with a bed, a desk with a chair, a computer, and a window with curtains.

Triple Room

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Quadruple Room

A hotel room with a wooden wardrobe, a bed with white linens, a green carpet, and a bathroom with a sink and mirror.

Quadruple Room

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

About the area

Zermatt

Hotel Alphubel Zermatt puts you in the heart of Zermatt, within steps of Zermatt-Matterhorn Ski Paradise and Zermatt Visitor Center. Highlights at this hotel include free buffet breakfast and a bar/lounge. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a terrace. Additionally, you'll find ski storage, a garden and luggage storage. Each morning free breakfast is served. .In the area of this Zermatt City Centre hotel, you'll find Matterhorn.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Matterhorn Museum - 3 min walk - 0.3 km
  • Zermatt Visitor Center - 3 min walk - 0.3 km
  • Tour Monte Rosa - 3 min walk - 0.3 km
  • Sunnegga Ski Resort - 5 min walk - 0.4 km

Getting around

  • Zermatt Gornergratbahn Station - 3 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Hotel Post Zermatt - ‬3 min walk
  • ‪Brown Cow Pub - ‬3 min walk
  • ‪Stefanie's Creperie - ‬2 min walk
  • ‪Restaurant Derby - ‬1 min walk

About this property

Hotel Alphubel Zermatt

You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A terrace, ski storage, and tour/ticket assistance are also featured at Hotel Alphubel Zermatt.

This Zermatt hotel is smoke free.

  • 29 guestrooms or units
  • Buffet breakfast (free)
  • Ski equipment storage
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Alphubel Zermatt offers 29 accommodations with minibars and a safe. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Laundry room
4.8 out of 5, Exceptional, 406 reviews
The price is AU$501
includes taxes & fees
11 Dec - 12 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Ski storage
  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • Lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 25 per pet, per night

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 25 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Hotel Alphubel Zermatt Hotel
Alphubel Hotel
Alphubel Hotel Zermatt
Alphubel Zermatt
Hotel Alphubel
Hotel Alphubel Zermatt
Hotel Alphubel Zermatt Zermatt
Hotel Alphubel Zermatt Hotel Zermatt

Frequently asked questions

What is the cancellation policy at Hotel Alphubel Zermatt?

Hotel Alphubel Zermatt offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Alphubel Zermatt?

As of 10 Nov 2026, prices found for a 1-night stay for 2 adults at Hotel Alphubel Zermatt on 6 Dec 2026 start from AU$277, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Alphubel Zermatt serve breakfast?

Yep, travelers give a thumbs up to the free buffet brekkie here! Available daily between 7:00 AM and 10:00 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hotel Alphubel Zermatt?

No, Hotel Alphubel Zermatt does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Alphubel Zermatt?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Hotel Alphubel Zermatt Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 324 out of 711 reviews
Rating 8 - Good. 282 out of 711 reviews
Rating 6 - Okay. 78 out of 711 reviews
Rating 4 - Poor. 16 out of 711 reviews
Rating 2 - Terrible. 11 out of 711 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay Breakfast was great!
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Location and breakfast is great
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location right in town!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to train station
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got an update and gave us a room in the continental hotel, which was good enough and also breakfast was included
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the train station
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Support by hotel staff members was great, and location was also good for walking around Zermatt. Breakfast was included, it was also very useful. I would like to stay again when revising Zermatt in future, as this hotel is very convenient for me.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean, well-maintained hotel in Zermatt. Main hotel is immediately across the road. Rooms nice, breakfast good, breakfast room nice. Relatively basic but great price-point for Zermatt.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Comfy beds.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Great location, nice breakfast, friendly staff. Basic - but perfect for a short ski trip
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect for our stay
Stayed 6 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The location of the hotel- close to train station Rooms were comfortable
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Great spot!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent, near to the train station, te dowtown, and the gornergrat. Very large room.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A basic hotel in a very convenient location in Zermatt. Tucked away from the main street. Many restaurants nearby. Room is basic of adequate size. Nice balcony , but adjacent to others so limited privacy. Breakfast was good with standard options. Dior at front desk was kind, friendly and accommodating. A credit to the hotel. A great, low cost option in central Zermatt.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Old but good option since it is one of the least expensive in town (everything else is super expensive)
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gentleman from the hotel took our bags to our room and he also helped us the next day when we had trouble with the key. A balcony was off our room, plus breakfast provided. Hotel was just off the main shopping area. Very nice!!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and friendly staff.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Excellent location. Extremely dated. Needs a renovation. Staff were super friendly
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location from the train station and right in town. Just a short walk away! It was easy to walk to the Gornegrat too for skiing. Everything was a 3-5 minute walk away. Convenient and nice rooms/clean stay. The free breakfast included was so nice to have as well. I would definitely stay again during my next trip to Zermatt!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place to stay.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Disliked: Amenities
It is an old hotel. It is clean and quiet. It is close to the train and town. The linens were in need of replacement(torn duvet and ratty towels). Because it is in Zermatt, it is over priced. There are nicer hotels nearby. It was my first time here and did not know what to look for. The breakfast was simple and ok. It is a 2 star hotel.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, but quite small. Not much variety of breakfast.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
We had a wonderful stay!
Stayed 1 night in Sep 2022