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Hotel Alphubel Zermatt

2.0 star property

Photo gallery for Hotel Alphubel Zermatt

A terrace with two white plastic chairs, a wooden table, and a vase with flowers.
A dining area with wooden ceiling, a coffee machine, tables with floral centerpieces, and a kitchen in the background.
A hotel room with a large bed, a desk with a chair, a small table, and a painting on the wall.
A safe with a keypad and a digital screen, installed in a wooden cabinet.
A cozy lobby with a wooden reception desk, bar stools, a television mounted on the wall, and several potted plants.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Bar
  • Housekeeping
The current price is AU$243
includes taxes & fees
8 Sept - 9 Sept

Explore the area

View map
Brantschenhaus 7, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Matterhorn Museum
    ‪3 min walk‬
  • Place, Zermatt Visitor Center
    ‪3 min walk‬
  • Airport, Sion (SIR)
    ‪101 min drive‬

Room options

View all photos for Double Room

A hotel room with a bed, a desk, a chair, a television, and a bathroom with a sink and mirror.

Double Room

9.0 out of 10
Wonderful
(42 reviews)
  • Mountain view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, Balcony

A room with a large bed, a desk with a computer, and a wardrobe.

Deluxe Double Room, Balcony

8.8 out of 10
Excellent
(6 reviews)
  • Mountain view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

A hotel room with a bed, a desk with a laptop and remote control, a television, a hanging coat rack, a sink, and a shower area.

Single Room

8.2 out of 10
Very good
(10 reviews)
  • Mountain view
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Triple Room

A hotel room with a bed, a desk with a chair, a computer, and a window with curtains.

Triple Room

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

A hotel room with a wooden wardrobe, a bed with white linens, a green carpet, and a bathroom with a sink and mirror.

Quadruple Room

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About the area

Zermatt

Hotel Alphubel Zermatt puts you in the heart of Zermatt, within steps of Zermatt-Matterhorn Ski Paradise and Zermatt Visitor Center. Highlights at this hotel include free buffet breakfast and a bar/lounge. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a terrace. Additionally, you'll find ski storage, a garden and luggage storage. Each morning free breakfast is served. .In the area of this Zermatt City Centre hotel, you'll find Matterhorn.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Matterhorn Museum - 3 min walk - 0.3 km
  • Zermatt Visitor Center - 3 min walk - 0.3 km
  • Tour Monte Rosa - 3 min walk - 0.3 km
  • Zermatt - Furi - 5 min walk - 0.4 km

Getting around

  • Zermatt Gornergratbahn Station - 3 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪Hotel Post Zermatt - ‬3 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Le Petit Royal - ‬1 min walk
  • ‪Golden India - ‬3 min walk
  • ‪Ristorante Molino Seilerhaus - ‬2 min walk

About this property

Hotel Alphubel Zermatt

You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A terrace, ski storage, and tour/ticket assistance are also featured at Hotel Alphubel Zermatt.

This Zermatt hotel is smoke free.

  • 29 guestrooms or units
  • Buffet breakfast (free)
  • Ski equipment storage
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Alphubel Zermatt offers 29 accommodations with minibars and a safe. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Ski storage
  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • Lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 25 per pet, per night

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 25 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Hotel Alphubel Zermatt Hotel
Alphubel Hotel
Alphubel Hotel Zermatt
Alphubel Zermatt
Hotel Alphubel
Hotel Alphubel Zermatt
Hotel Alphubel Zermatt Zermatt
Hotel Alphubel Zermatt Hotel Zermatt

Frequently asked questions

What is the cancellation policy at Hotel Alphubel Zermatt?

Hotel Alphubel Zermatt offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Alphubel Zermatt?

As of 12 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Alphubel Zermatt on 8 Sept 2026 start from AU$243, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Alphubel Zermatt serve breakfast?

Yep, travelers give a thumbs up to the free buffet brekkie here! Available daily between 7:00 AM and 10:00 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hotel Alphubel Zermatt?

No, Hotel Alphubel Zermatt does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Alphubel Zermatt?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Hotel Alphubel Zermatt Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 307 out of 666 reviews
Rating 8 - Good. 268 out of 666 reviews
Rating 6 - Okay. 70 out of 666 reviews
Rating 4 - Poor. 13 out of 666 reviews
Rating 2 - Terrible. 8 out of 666 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Darcy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Comfy beds.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Connor

Liked: Cleanliness, staff & service
Great location, nice breakfast, friendly staff. Basic - but perfect for a short ski trip
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

James

Great spot!
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Syed Faizul

Liked: Cleanliness, staff & service, amenities
The location of the hotel- close to train station Rooms were comfortable
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect for our stay
Stayed 6 nights in Dec 2025
Verified review

8/10 Good

Diana

Liked: Cleanliness, staff & service
Old but good option since it is one of the least expensive in town (everything else is super expensive)
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Sonya

Liked: Cleanliness, staff & service
Excellent location. Extremely dated. Needs a renovation. Staff were super friendly
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, amenities
Great location from the train station and right in town. Just a short walk away! It was easy to walk to the Gornegrat too for skiing. Everything was a 3-5 minute walk away. Convenient and nice rooms/clean stay. The free breakfast included was so nice to have as well. I would definitely stay again during my next trip to Zermatt!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Hanqing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a very convenient location, just a few minutes' walk from the train station. While the room was on the smaller side, it was perfectly sufficient for a solo traveler. A simple breakfast buffet is included, which is a nice touch. Though the amenities are a bit dated, they are fully functional. Overall, it’s a solid, dependable choice for a short trip.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Walk from train station, downtown just steps from everything. Friendly staff. Love the vintage and historical feel, super clean, great beds. Can’t say enough good things.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Paola

Liked: Cleanliness, amenities, property conditions & facilities
The information that Matterhorn Ski Paradise is at 1 minute distance (0.0 or 0.7 km) is wrong and misleading. The walking distance is at least 15 minutes. Good breakfast. Overpriced for a two starts hotel.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Manish

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and friendly staff.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Wendy

Liked: Cleanliness, staff & service
The room was very clean and beds made daily. The bed was comfortable. It was very quiet and we enjoyed our stay. The continental style breakfast was very good, with delicious bread/rolls/pastries. It was self service, which we prefer. We had a big balcony, which was lovely, though not a great view, due to the location, surrounded by other buildings - though in the centre of town. The decor/furniture was a bit dated and could do with being modernised. However, we had a great stay!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Junjie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place to stay.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t get any closer to everything. Migro 4 min walk, McDonald’s 3 min walk. Train station 3 minute walk, etc
Stayed 1 night in Apr 2026
Verified review

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice little hotel. Excellent reception staff.

Nice little hotel close to it all. Excellent reception staff at the check in hotel (Simi). I would stay here again.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Amanda

Liked: Staff & service, amenities
We had a wonderful stay!
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, free breakfast included.
Stayed 3 nights in May 2025
Verified review

6/10 Okay

Emily

This hotel was decent for the price but is kind of rundown and check-in is at a different hotel which isn’t convenient.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Margrith

Liked: Amenities
It was clean, convenient, close to the train station and very friendly staff.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Yuhui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 3 nights in Feb 2023
Verified review

10/10 Excellent

Simon vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property center of the town and close to the railway station. All shops and pharmaceutical's closeby walking distance. Can see Matterhorn the toblerone chocolate logo beautifully from the church point. The only drawback in the room is the charging outlets. But the receptionist was very helpful in providing universal plugs. Our room was very spacious with a huge balcony. Electric kettle is provided but bring your own tea/coffee.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and place. Would stay again!!!
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Less than 10 minute walk to train station. Private even though 30 seconds to main thoroughfare. Wonderful restaurants just outside hotel entrance.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Avis J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was easy to locate and convenient for the train station, shopping, and restaurants.
Stayed 2 nights in Sep 2024