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Arca Aparthotel & Spa

Property class: 3

Photo gallery for Arca Aparthotel & Spa

A large indoor swimming pool with a wooden ceiling and walls, surrounded by glass doors and windows.
A bedroom with a large bed, a view of mountains through a window, and a wooden ceiling.
A spacious room with a wooden ceiling, large windows, and a wooden bookshelf.
A spa area with wooden shelves holding candles, a pitcher of water, and a bowl of fruit. There are white lounge chairs and a large window with a view of greenery.
An indoor swimming pool with a wooden ceiling and a blue-lit floor.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Bar
  • Laundry room
The current price is AU$476
includes taxes & fees
4 Dec - 5 Dec

Explore the area

View map
Spissstrasse 42, Zermatt, Wallis, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Sunnegga Ski Resort
    ‪3 min walk‬
  • Place, Zermatt–Sunnegga Funicular Gondola
    ‪6 min walk‬
  • Airport, Sion (SIR)
    ‪97 min drive‬

Room options

View all photos for Double Room, Mountain View

A hotel room with a large bed, a desk, a chair, and a view of a mountainous landscape.

Double Room, Mountain View

9.6 out of 10
Exceptional
(13 reviews)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double room with Matterhorn view

A hotel room with two beds, a window with a view of buildings and trees, a wooden headboard, and a small table with a lamp.

Double room with Matterhorn view

9.8 out of 10
Exceptional
(8 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for 2- Bedroom Apartment

A hotel room with a double bed, a desk with a chair, a television, and a window with curtains.

2- Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Family Apartment

A hotel room with a double bed, bedside tables, a wooden wardrobe, a dining table with chairs, and a large window offering a view of the outdoors.

Family Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe suite with Matterhorn view

A double bed with a wooden headboard, two bedside tables with lamps, a wooden door, and two framed pictures on the walls.

Deluxe suite with Matterhorn view

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Zermatt

Arca Aparthotel & Spa places you steps from Zermatt-Matterhorn Ski Paradise and within a short 5-minute stroll of Tour Monte Rosa. Highlights at this hotel include a full-service spa, an indoor swimming pool and free buffet breakfast. .A pampering day can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna. For a drink, you can stop by the hotel's own lounge bar. Enjoy the steam room and pool loungers as well as access to bike hire. Additionally, you'll find free Wi-Fi in public areas, laundry facilities and ski storage. Each morning free breakfast is served. .In the area of this 3-property class Zermatt hotel, you'll find Matterhorn.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Sunnegga Ski Resort - 3 min walk - 0.3 km
  • Zermatt Visitor Center - 3 min walk - 0.3 km
  • Zermatt–Sunnegga Funicular Gondola - 6 min walk - 0.6 km
  • Matterhorn Museum - 10 min walk - 0.8 km

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 3 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Restaurant Derby - ‬6 min walk
  • ‪Walliserkanne - ‬7 min walk
  • ‪Manud - ‬7 min walk
  • ‪Snowboat - ‬8 min walk

About this property

Arca Aparthotel & Spa

Arca Aparthotel & Spa offers its guests a full-service spa, an indoor pool, and a steam room. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, a terrace, and multilingual staff are also featured at Arca Aparthotel & Spa.

This 3-star Zermatt hotel is smoke free.

  • 26 guestrooms or units
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Arca Aparthotel & Spa offers 26 accommodations with espresso makers and a safe. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Solebad Arca Zermatt
Hotel Solebad Arca
Solebad Arca Zermatt
Solebad Arca
Hotel Solebad Arca
Arca Aparthotel & Spa Hotel
Arca Aparthotel & Spa Zermatt
Arca Aparthotel & Spa Hotel Zermatt

Frequently asked questions

What is the cancellation policy at Arca Aparthotel & Spa?

Arca Aparthotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Arca Aparthotel & Spa?

As of 11 Nov 2026, prices found for a 1-night stay for 2 adults at Arca Aparthotel & Spa on 4 Dec 2026 start from AU$476, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Arca Aparthotel & Spa?

Yep, there is an onsite spa at Arca Aparthotel & Spa. You'll enjoy services like deep-tissue massages.

Does Arca Aparthotel & Spa have a pool?

Arca Aparthotel & Spa has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Arca Aparthotel & Spa a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Arca Aparthotel & Spa.

Is Arca Aparthotel & Spa family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Arca Aparthotel & Spa is a hit with families.

Does Arca Aparthotel & Spa serve breakfast?

You bet, travelers quite like the free buffet breakfast here! Offered daily from 7 AM to 10:00 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Arca Aparthotel & Spa?

No, Arca Aparthotel & Spa does not offer an airport shuttle service.

What time are check-in & check-out at Arca Aparthotel & Spa?

Check-in begins at 3:00 PM. Check-out time is 11:30 AM.

Are pets allowed at Arca Aparthotel & Spa?

No, only service animals are allowed.

Arca Aparthotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 188 out of 238 reviews
Rating 8 - Good. 47 out of 238 reviews
Rating 6 - Okay. 2 out of 238 reviews
Rating 4 - Poor. 1 out of 238 reviews
Rating 2 - Terrible. 0 out of 238 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is so close to the station and very close to a grocery story. The pool was amazing and the saunas and steam room were wonderful.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the train station. The pool and breakfast were excellent. We really enjoyed our Matterhorn view!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent with great views The pool & saunas were a wonderful bonus Breakfast was great and came with the room The staff was excellent The bed was too soft for me A great place to stay
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular stay!! We would love to stay here again. Spa pool was one of our all time favorites
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, spacious room and amazing hot pool.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was ell situated close to the railway station. The upgrade to a Matterhorn view room was worth every penny. We had a massive balcony with amazing views. The included breakfast was superb with a large variety of choice. Highly recommended.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and accommodating and the amenities including pool and sauna were amazing!
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great location to shops and restaurants.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location and excellent breakfast
Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very walkable from the train station. Great staff and breakfast. No AC, like nearly every motel. I would recommend.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the beginning at check in to the last minutes at Arca, we were impressed. Everything went perfectly and the spa was an incredible experience. The staff were so kind and we were given rooms that were wonderful, spacious and very clean, and the shower was top notch. I couldn't have asked for a better place.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here, the spa was a nice experience and the location of the hotel is great. It’s close to the Main Street, lots of great restaurants near it, and the train station is a short walk away.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, good Matterhorn view, good breakfast, good staff/
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area, convenient location
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The location was very close to the train station. Breakfast was amazing with everything you could want to eat! The pool was so great after a long day, along with the steamroom and sauna. The staff made us feel welcomed a d answered any questions we had. Beds were veey comfortable and the room was spacious with a wonderful balcony.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the spaciousness of the room and the view of the Matterhorn from our deck. The breakfast served was also very good.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly front desk - Max. Hotel is very comforting in all respects.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous, the breakfast was excellent, and the room was comfortable and very satisfying. The view of the golden summit of Mount Matterhorn at sunrise from our room made the entire stay perfect.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, walkable distance, nice and clean in the room
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Good breakfast, free laundry facilities
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and location was easily accessible; close to the convenient stores and had the bus stop just a block away.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing, clean and great facilities including indoor heated pool. Walkable location from the main station. Breakfast was really good.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, central, beds comfy, staff helpful, spa has a salt swimming pool dry sauna and steam room, be nice if it stayed open past 9:30 but wasn’t a big deal just be aware. Breakfast was very nice, so much to choose from. Helps save money at the start of the day since Zermatt can be expensive. Take the tram to the top for the brave ones or just up to Furi (First stop)and walk down (14 CH) the rooms are very modern but quaint. We loved our stay. Take a left out of the train station and you are 5 blocks or so away, there is even a Denner on the way to the hotel to pick up wine or snacks
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing and luxurious stay in Zermatt

The Staff was Friendly and helpful. Breakfast was delicious with lots of options. We had a wonderful stay.
Stayed 6 nights in Jan 2024