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Hotel Continental

Property class: 3

Photo gallery for Hotel Continental

A mountain town with wooden buildings, a balcony with a table and flowers, and a snowy mountain in the background.
A hotel building with a sign reading 'HOTEL CONTINENTAL' and another sign for 'ALPHUBEL HOTEL' in the background.
A hotel room with a wooden headboard, a bed with white linens, a desk with a computer, and a window with curtains.
A modern dining area with a wooden table, blue chairs, and a lamp.
A modern hotel lobby with a wooden reception desk, a sofa, two armchairs, a small table with a plant, and a wall-mounted sign reading "HOTEL CONTINENTAL".

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Bar
  • Housekeeping

Explore the area

View map
Brantschenhaus 3, Zermatt, Valais, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Matterhorn Museum
    ‪3 min walk‬
  • Place, Zermatt Visitor Center
    ‪3 min walk‬
  • Airport, Sion (SIR)
    ‪101 min drive‬

Room options

View all photos for Double Room

A hotel room with a wooden bed, two armchairs, a small round table, and a TV mounted on the wall.

Double Room

8.8 out of 10
Excellent
(35 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

A hotel room with a wooden bed, two armchairs, a small round table, and a TV mounted on the wall.

Deluxe Double Room

8.6 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Single Room

A hotel room with a wooden bed, a TV, a desk with drawers, a lamp, and a window with curtains.

Classic Single Room

8.8 out of 10
Excellent
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

About the area

Zermatt

At Hotel Continental you'll be within steps of Zermatt-Matterhorn Ski Paradise and Zermatt Visitor Center. Highlights at this hotel include free in-room WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas and ski storage. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. .In the area of this 3-property class Zermatt City Centre hotel, you'll find Matterhorn.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Matterhorn Museum - 3 min walk - 0.3 km
  • Zermatt Visitor Center - 3 min walk - 0.3 km
  • Tour Monte Rosa - 3 min walk - 0.3 km
  • Furi Ski Area - 5 min walk - 0.4 km

Getting around

  • Zermatt Gornergratbahn Station - 3 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Hotel Post Zermatt - ‬3 min walk
  • ‪Brown Cow Pub - ‬3 min walk
  • ‪Stefanie's Creperie - ‬2 min walk
  • ‪Walliserkanne - ‬1 min walk

About this property

Hotel Continental

Hotel Continental offers its guests ski storage and a front desk safe. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge.

This 3-star Zermatt hotel is smoke free.

  • 1 building
  • 36 guestrooms or units
  • 4 levels
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • No smoking on site
  • Bar or lounge
Hotel Continental offers 36 accommodations with a safe and a hairdryer. Beds feature down duvets. Flat-screen televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

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  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Housekeeping
4.2 out of 5, Very good, 616 reviews
The price is AU$226
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 20 for adults and CHF 20 for children
  • A bar/lounge

Things to do

  • Ice skating
  • Ski storage

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains
  • On the boardwalk/promenade

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 20 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 20 for adults and from CHF 20 for children
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Continental Zermatt
Continental Zermatt
Hotel Continental Hotel
Hotel Continental Zermatt
Hotel Continental Hotel Zermatt

Frequently asked questions

What is the cancellation policy at Hotel Continental?

Hotel Continental offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Hotel Continental serve breakfast?

Yeah, buffet brekkie is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Continental?

No, Hotel Continental does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Continental?

Check-in begins at 3 PM. Check-out time is 11 AM.

Hotel Continental Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 413 out of 726 reviews
Rating 8 - Good. 218 out of 726 reviews
Rating 6 - Okay. 67 out of 726 reviews
Rating 4 - Poor. 16 out of 726 reviews
Rating 2 - Terrible. 12 out of 726 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - within walking distance of everything
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for good price
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good location with a couple minutes awayy from the station. Clean room and simple breakfast provided.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is as exactly as you see it in the pictures. For what we booked it for it was perfect. Gave us rest and we were skiing most days and out eating most nights. Great experience overall.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent! staff nice. only issue is that you have to go to another hotel to Check-in and Check out
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the no air conditioning. But that is a common issue with staying places in Switzerland.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, kind staff and excellent location
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, included breakfast, great location, friendly staff, excellent coffee
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great central location, room was very clean, perfect for a weekend stay
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
there was no fan or ac and the cement patio radiated heat into our room all night. very unfortunate. room was old and needs an update. bed was good! Bathroom nice.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Hotel Continental Zermatt. The hotel allowed an early check‑in at around 10:30, which was incredibly convenient after arriving in town. The location is excellent, just a short walk from the train station and close to the main streets, making it easy to explore Zermatt without needing transport. The room was spacious for a couple and came with a lovely balcony. We were lucky to have a clear view of the Matterhorn right from our room, which made the stay even more memorable. Breakfast was decent with enough variety to start the day well. The hotel also provides a luggage storage facility, which allowed us to check out and still explore Zermatt freely without carrying our bags. Overall, the staff were friendly, the room was clean, and considering the location and amenities, the stay offered great value for money. A solid choice for travellers looking for comfort, convenience, and beautiful views.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, reliable and well located. All that is needed in a ski hotel
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great breakfast. Convenient location to train
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in and customer service on is not in the same building. We had to carry to our luggage up six or seven steps to reach the elevator and down the same set of stairs to check out. The room was very warm even though the heat was not turned on. We had to open the door to get cool air. Breakfast was good. House keeping was good. Staff responds was good.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Lovely room. Good breakfast, especially friendly when Samantha was there.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent property!
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
, 👍
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Correct bien
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot, close to the train station and easy to get to from anywhere in the city
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Room was adequate. As was breakfast.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet clean hotel with free breakfast
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay ! Great staff
Stayed 1 night in Aug 2025