Whitsunday Islands Best Western Accommodation

Loved the lagoons for the kids to view fish and rays, beautiful spot to eat breakfast whilst the kids run and play with their new friends. Fantastic swimming pools. The rooms and the resort visually is incredible however there are some thing they need to improve on in order to charge $450-$500+ a night, and that’s quality of stay. How would I improve the stay? - More clean eating options (only one salad available) - Better food quality (if on holidays, the last thing you want is burgers, chips and pizza every lunch and dinner - trust me, 6 days and nights later it’s just too much!) - Fix the spa so kids don’t go into overly chemical ridden still-water - Fix the mini-golf - Fix the night movies on the lawn (they were advertised however aren’t operating) - Get some night activities running for the kids on the lawns - Did I mention better food quality? - If you’re not increasing staff numbers, install a buzzer system for meals, as staff are constantly confused about what table or who has ordered what. - More leaders... A lot of staff that are clearly rookies, again - when paying a decent price for a stay somewhere, you expect a particular level of service - but it just wasn’t there. All in all, the resort is beautiful - fantastic for kids. But the adults definitely need some nicer meal options and better service, improving these things the resort would be one of the best!

Good size apartment, beautiful view. Maybe a social bar would have been good

Quality bed. Great water pressure in shower. Good amount of space.